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Sabertooth 990FX (new) Not detecting video card...

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#1
Ok, so here's my issue. I just did an overhaul on my PC, replaced the mobo bc the last one died on me. Also replaced the processor. Here's my specs:

Mobo (New): Asus Sabertooth 990FX
Processor (New): AMD FX8120 Black Edition
GPU (Old): XFX Radeon HD 6970
RAM (Old): Corsair Vengeance 8Gb

I Don't particularly think everything else I have inside is relevant but if so just let me know and I'll update ASAP.

Anyway, here's the deal. I have my monitor plugged into my 6970 (DVI port 1), and I'm getting the display up on my monitor. The fan on the card spools up just fine, so I don't think there is any issue wit the card itself. Now, I didn't replace or do anything to my hard drive when I put these new parts on so the drivers should still be present, no?

In Windows (Win 7 Ultimate) the program that comes with the XFX card isn't detecting the card, nor will Windows even though when I go to the Properties menu of "My Computer" it says new hardware detected, but when I run the "refresh to detect" It gives me some error, but I don't think that is the main issue.

So my question is, how do I get Windows to recognize my video card?

Any help is greatly appreciated,

Thanks guys/girls. I'll be checking on the thread every 30 minutes for replies.

Edit: And I did do a search and have seen several people have had similar issues with different mobos/cards but couldn't find the solution to my particular situation, I apologize if this has already been covered.
 
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somewhere in Eastern Europe
System Name Cruncher
Processor AMD FX-8370
Motherboard Asus Crosshair V Formula
Cooling Thermalright Silver Arrow SB-E
Memory 2x4 GB Corsair XMS3 2000
Video Card(s) Sapphire HD7870+Powercolor HD7850 CrossFire
Storage Corsair ForceGT 90 SSD,WD Black 500
Display(s) Acer 24'' 2ms
Case Cooler Master HAF 932
Audio Device(s) onboard
Power Supply Thermaltake Grand 1050w 80+Gold
Software Win 7 SP1 Ult x64
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System Name PC || Laptop
Processor AMD FX-8350 @ 4,8GHz || i7 6700HQ
Motherboard Asus Sabertooth 990FX || default
Cooling Corsair H100i Push-Pull|| Stock
Memory Samsung 30nm 4x4GB @ 1930MHz|| 2x8GB LVDDR3 @ 1600MHz
Video Card(s) AMD R9 290 @ 1060MHz / 1600MHz || Nvidia Geforce 960M
Display(s) Samsung S23A750D 120Hz + others|| 15,6" 1080P
Case Corsair 500R Fans Galore ||
Audio Device(s) Asus Xonar DX/XD ||
Power Supply Corsair AX860i || 120Watt 19V OEM adaptor
Software Win 10 64bit || Win 10 64bit
#3
Normally, its by far the safest to just reïnstall any driver you are using when you get a new motherboard.
I suggest you reïnstall atleast all AMD software, and also check other drivers, like your sounddriver and network drivers.
 
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#4
n/a

I did do a reinstall of the software that came with the card, using the provided disk. I am having network troubles as well but wanted to solve my graphics before worrying about that. I use a PCI wireless card and that's not working properly, and i also reinstalled that software as well. I'm gonna reinstall the catalyst software right now though, got it d/led putting it on a flash drive to install on the machine.

Thanks so far, I'll update soon.
 
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#5
Additional info

Ok, let me add this to my list of problems. I have no internet connection. Ethernet cable is plugged into the port on the mobo and i have a yellow light, but no green flashing. I know the cable is good i tested it before i plugged it in. Windows says "No connections available. Any reason for this?

Also, I'm currently uninstalling the catalyst software, will post again once reinstalled to update.
 
Joined
Dec 3, 2009
Messages
1,205 (0.41/day)
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Location
The Netherlands
System Name PC || Laptop
Processor AMD FX-8350 @ 4,8GHz || i7 6700HQ
Motherboard Asus Sabertooth 990FX || default
Cooling Corsair H100i Push-Pull|| Stock
Memory Samsung 30nm 4x4GB @ 1930MHz|| 2x8GB LVDDR3 @ 1600MHz
Video Card(s) AMD R9 290 @ 1060MHz / 1600MHz || Nvidia Geforce 960M
Display(s) Samsung S23A750D 120Hz + others|| 15,6" 1080P
Case Corsair 500R Fans Galore ||
Audio Device(s) Asus Xonar DX/XD ||
Power Supply Corsair AX860i || 120Watt 19V OEM adaptor
Software Win 10 64bit || Win 10 64bit
#6
Well, i'm not nearly the most knowledgable guy around, but if you say you installed every driver that came on your motherboard driver cd/dvd, and it isnt working yet, then you might do 2 things:

Do a drivercleaner sweep: There are programs that can sweep all the drivers from your PC, so you can start all over. If this works correctly, you can just go trough the process of installing your drivers again, and it should work.

However, me being lazy/not lazy at all(depending on how you look at it): whenever I install a part like a motherboard, I prefer to just Format my drive, and reïnstall windows from scratch. This should work at all times.

This all is assuming your motherboard isnt broken ofc.
I've got the same motherboard as you have, and an easy way to check wether it isnt the PCI-E slot thats at fault, is plugging the graphics card in the other PCI-E 2.0 16X slot your motherboard has. It should be the one with the same color, and should have a differently colored slot in-between.
 
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#7
Daimus, thank you kindly the graphics card appears to be working beautifully now, although I do feel like a bit of an idiot for the obviousness of the solution. I did do a reinstall from the disk but I guess what I didn't do was remove all the components or something. I did a complete AMD graphics utility removal then ran the file from the link you posted, blam it works.

Onto the connectivity issues though, I'm sure I have no idea why running an ethernet cable to the machine isn't giving it access to the internet, never mind my wireless card.

I'm working on getting rid of my driver for the wireless card so I can reinstall it just have to do a bit of navigating to find it, and hopefully the wireless will work but still, what's up with my ethernet cable not working?

Edit: Thanks to Mathragh, I would just do a clean formatting of my hdd but it's nearly 2Tb of data that I would have to replace, that's a lot of time spent making backup disks and reinstalling programs/games/pictures/movies. I figure I'll spend less time messing around with drivers than backing all that data without another 2Tb hdd to flash it to. And yeah, no my mobo is good. Like I said I was getting power and picture from my card in the PCI slot so I knew it wasn't a bad board, it's apparently just the drivers.
 
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#8
Success!

Well, got rid of my drivers, now my wired internet is working, and that's good enough for me for the time being. I'll work on the wireless nonsense later, I prefer a wired connection anyhow.

To everyone on the thread, thanks for the help I really do appreciate your taking the time to help me. I may be back when I'm bound and determined to get my wireless internet working on this device haha.

But that's all for now,

Thanks again
 
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Joined
Sep 20, 2011
Messages
527 (0.23/day)
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472
Location
somewhere in Eastern Europe
System Name Cruncher
Processor AMD FX-8370
Motherboard Asus Crosshair V Formula
Cooling Thermalright Silver Arrow SB-E
Memory 2x4 GB Corsair XMS3 2000
Video Card(s) Sapphire HD7870+Powercolor HD7850 CrossFire
Storage Corsair ForceGT 90 SSD,WD Black 500
Display(s) Acer 24'' 2ms
Case Cooler Master HAF 932
Audio Device(s) onboard
Power Supply Thermaltake Grand 1050w 80+Gold
Software Win 7 SP1 Ult x64
#9
Sometimes it happens, that's okay. Happy to help.
In relation to connectivity issues. You can download latest Realtek RTL8111E LAN Driver from ASUS reference site http://www.asus.com/Motherboards/AMD...90FX/#download and replace the driver that you have installed from disk. Maybe this will help.
 
Joined
Dec 3, 2009
Messages
1,205 (0.41/day)
Likes
364
Location
The Netherlands
System Name PC || Laptop
Processor AMD FX-8350 @ 4,8GHz || i7 6700HQ
Motherboard Asus Sabertooth 990FX || default
Cooling Corsair H100i Push-Pull|| Stock
Memory Samsung 30nm 4x4GB @ 1930MHz|| 2x8GB LVDDR3 @ 1600MHz
Video Card(s) AMD R9 290 @ 1060MHz / 1600MHz || Nvidia Geforce 960M
Display(s) Samsung S23A750D 120Hz + others|| 15,6" 1080P
Case Corsair 500R Fans Galore ||
Audio Device(s) Asus Xonar DX/XD ||
Power Supply Corsair AX860i || 120Watt 19V OEM adaptor
Software Win 10 64bit || Win 10 64bit
#10
No problem:) Thats what people like Daimus and me are here for!
 
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#11
Final Update

Final Update: Got both the wired and wireless internet connections working again, everything is in order and working great. Thanks for all the great advice. Last thing I have to do is reinstall my R.A.T.7 drivers and that's the last piece of hardware :)

Quite a productive morning,

Thanks again.