• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

Safe mode not showing up?

Joined
Jul 18, 2010
Messages
127 (0.05/day)
Likes
8
#1
Hi. A friend has of mine a Dell Optiplex desktop and when he hits F8 to get to safe mode he said the only thing that comes up to pick from is the operating system which is Windows XP. This is the first time I've heard of that. In my experience when you hit F8 you get safe mode, safe mode with networking, etc. As I said these options do not appear, it's just the OS that apprears. I wonder what the deal is with that? Is there another way to access safe mode with networking that we are not aware of? Thank you!!!
 
Joined
Oct 12, 2008
Messages
5,659 (1.67/day)
Likes
2,608
Location
στο άλφα έως ωμέγα
System Name Ha/AhHa/Dell
Processor QX9650 SLAWN C1/i7-980x/i7-6700K
Motherboard GA-X48_DS4 (F3B bios)/Gigabyte x58A-UDR3 v 2.0(modded FH bios)/Dell Foxconn 0XJ8C4 Z170
Cooling CNPS9900 LED/H60/ 3 pipe-center fan-air
Memory 8 Gig of G.Skill F2-8800CL5D/24 Gb Corsair Vengence/ 24Gb Samsung DDR4 2133
Video Card(s) Galaxy NVIDIA GeForce GTX 960/PowerColor R9 280/ASUS R9 380X Strix G1
Storage All have SSDs with HDDs for extra storage and backup/Dell-M.2 Samsung 850 EVO PCIe
Display(s) Asus 266H/Viewsonic 1080p/HP ZR24W
Case CM-690/CM-690 II adv/Dell 8900 series
Audio Device(s) All use on board (Realtek) w/2.1 speakers
Power Supply PC P&C 750/PC P&C Silencer 950/CM 700 Extreme
Mouse Logitech
Keyboard Logitech
Software Windows 10 Pro - 64 bit/Windows 10 Pro - 64bit/Windows 10 Pro - 64bit
#2
Did your friend have the boot manager installed at sometime?
Tell him/her to hit F8 to get to the screen, pick Windows xp option and start tapping the F8 key again.
He/she may have to do it quickly.

Also, you can use "msconfig.exe" to start in safe mode.
 
Joined
Jan 17, 2010
Messages
10,168 (3.48/day)
Likes
6,813
Location
Oregon
System Name Delta // Alpha-HTPC
Processor Intel i7 6700K // Intel i5 4570
Motherboard GIGABYTE Z270X-Gaming K7 // Gigabyte H97M -D3H
Cooling Corsair H80i V2 // Silverstone NT-06 Pro
Memory Corsair DDR4 3000 32gb //G.SKILL Ripjaws X Series 8GB 1600
Video Card(s) EVGA GTX980ti// EVGA GTX 1050ti
Storage Samsung 950 Pro 512, 2 Tb FireCuda// Samsung 850 Pro, Synology NAS with 2X Toshiba 6Tb
Display(s) ASUS PB278Q 27" 1440X 2560 // 50" Samsung Plasma 720p
Case Corsair Obsidian Series 550D // Silverstone Granada GD05
Audio Device(s) ASUS Xonar DGX // HDMI to Yamaha RX V571
Power Supply Corsair TX850M // SeaSonic G Series 550w
Mouse Logitech G502
Keyboard Corsair K70
Software Windows 10 64bit // Windows 7 64bit with Kodi
#3
Its there. Its all in the technique. Most people wait to long to start tapping.
 
Joined
Jul 18, 2010
Messages
127 (0.05/day)
Likes
8
#4
Thanks for the replies! They are greatly appreciated! I think rather than too slow it's MAYBE a case of hitting F8 too quickly. I tried it and got the same results as he did. :( Another person told me they think I am hitting F8 too quickly. As soon as it starts up I start hitting F8. I've done that in the past without problems on other machines. I am aware safe mode can be made to happen via msconfig, but the problem is a "ransomware" infection that won't allow us to get to msconfig. I did however slave his hard drive to my computer to get rid of that issue. He also had a rootkit/bootkit issue. I will try F8 again when I see him and report back. Thank you all!
 
Joined
Jan 17, 2010
Messages
10,168 (3.48/day)
Likes
6,813
Location
Oregon
System Name Delta // Alpha-HTPC
Processor Intel i7 6700K // Intel i5 4570
Motherboard GIGABYTE Z270X-Gaming K7 // Gigabyte H97M -D3H
Cooling Corsair H80i V2 // Silverstone NT-06 Pro
Memory Corsair DDR4 3000 32gb //G.SKILL Ripjaws X Series 8GB 1600
Video Card(s) EVGA GTX980ti// EVGA GTX 1050ti
Storage Samsung 950 Pro 512, 2 Tb FireCuda// Samsung 850 Pro, Synology NAS with 2X Toshiba 6Tb
Display(s) ASUS PB278Q 27" 1440X 2560 // 50" Samsung Plasma 720p
Case Corsair Obsidian Series 550D // Silverstone Granada GD05
Audio Device(s) ASUS Xonar DGX // HDMI to Yamaha RX V571
Power Supply Corsair TX850M // SeaSonic G Series 550w
Mouse Logitech G502
Keyboard Corsair K70
Software Windows 10 64bit // Windows 7 64bit with Kodi
#5
Another method that may work is let it start to boot. As it shows the windows loading screen cut the power. Then try to start it again and the diagnosis screen should load telling you there is a problem and asking you what you want to do. Load safe mode