Sapphire Pulse RX 580 8GB "Input Not Supported" With UEFI

[noahajac]

Hello everyone,

A few years back I bought a Sapphire Pulse RX 580 8GB from Amazon. I've noticed that if I disable CSM in my BIOS, my OS will still boot but I cannot access any BIOS menus, GRUB (I dual boot Linux), or the Windows loading screen. I've lived with this for awhile but now I would like to enable Secure Boot and this is getting in the way.

Prior to messing with this, I have not done anything when it comes to GPU VBIOSes. According to other form posts, one of the simplest solutions would be to reflash my existing VBIOS and see if that fixed anything. I dumped my original using GPU-Z and found this VBIOS file which I flashed using amdvbflash. Upon further examination I noticed the SHA-1 checksums of the downloaded image and dumped image matched. Unfortunately, the issue still persisted. I did confirm my card had both Samsung and Hynix memory in the advanced tab of GPU-Z.

Next I tried using this file which was said to have been working in this thread. Still no change.

Sapphire RX 580 VBIOS

8 GB GDDR5, 1366 MHz GPU, 2000 MHz Memory

www.techpowerup.com

Can't boot with UEFI enabled in bios

Hi! I just built a new system with the following parts: msi b450 tomahawk max ryzen 5 3600 gskill 3200 2x8GB 1 tb nvme ssd corsair tx550m sapphire pulse rx 580 All the parts are new except the graphics card which I bought used. I have installed windows 10 and ubuntu 19.10 dual boot on the ssd...

www.techpowerup.com

Next, I ran my original dump through.

AMD and Nvidia GOP update (No requests, DIY)

I’m not really the guy to run on unlimited supply of patience, so this will be more a mix of tutorial, tool to do the job for you, assistance (“as long as you don’t insist with unlimited/unrelated questions” kind) and ABSOLUTELY NO GUARANTEES. Users should read this again, I am not offering any...

winraid.level1techs.com

This tool did something, but flashing the output still did not fix the issue.

At this point I focused my attention to the BIOS switch on my graphics card. By default it was in position towards the motherboard. If I changed it to the other position, the computer wouldn't even POST. I booted into Windows with the switch in the original position, switched it, then did some investigating. There was a VBIOS but it seemed small and didn't have anything for UEFI. I dumped that as well for safe keeping and flashed the original VBIOS I dumped from the other switch position (required some editing to make the SSID match), which still has the issue but at least will boot, meaning I will have a fail-safe to easily recover from a failed flash.

When trying to fix this on my own, this form seemed to have the most information so I'm posting here in hopes someone may be able to help me out. Thank you!

 

[eidairaman1]

Sku/pn sticker from the side of card heatsink near pcie blade please

 

[noahajac]

Sku/pn sticker from the side of card heatsink near pcie blade please

Thank you for the quick response!

 

[eidairaman1]

Fyi the card itself only has 1 brand of ram physically on it at a time, companies sometimes put 2 different ram brands in the bios to reduce file creation...

It says Hynix on the Main Page and Timings Hynix AJR,

Ram is not inter compatible with Bios files, aka Hynix AJR, MJR; Samsung FB, FC, FE, Micron HF, HFB do not interchange at all. Its why physical verification is required especially when a card has a suspicion of being mined with or bricked

Sapphire RX 580 VBIOS

8 GB GDDR5, 1366 MHz GPU, 2000 MHz Memory

www.techpowerup.com

AMD RX 580 VBIOS

8 GB GDDR5, 1366 MHz GPU, 2000 MHz Memory

www.techpowerup.com

Sapphire RX 580 VBIOS

8 GB GDDR5, 1366 MHz GPU, 2000 MHz Memory

www.techpowerup.com

Sapphire RX 580 VBIOS

8 GB GDDR5, 1366 MHz GPU, 2000 MHz Memory

www.techpowerup.com

AMD RX 580 VBIOS

8 GB GDDR5, 1366 MHz GPU, 2000 MHz Memory

www.techpowerup.com

Saphire RX 580 VBIOS

8 GB GDDR5, 1366 MHz GPU, 2000 MHz Memory

www.techpowerup.com

Sapphire PULSE RX 580 VBIOS

8 GB GDDR5, 1366 MHz GPU, 2000 MHz Memory

www.techpowerup.com

Download atiflash/amdvbflash 2.93
Go here https://www.techpowerup.com/download/ati-atiflash/

Then look for Version 4.68, underneath 4.68 you will see a link to show older version, click that and you should see version 2.93

Then

Follow these steps carefully:

1. Open your "C:" drive in Windows, create a new folder, call it atiflash.

2. Extract the contents of atiflash_293.zip to the "C:\atiflash" folder

3. Find the bios file you downloaded and rename the bios file to sp580.rom

4. Move biosname.rom to the "C:\atiflash" folder

5. Open the start menu, type cmd, when cmd.exe appears right click it and hit "Run as administrator"

6. At the command prompt type in cd\ and press enter until only C:\> is on the screen.

7. Type in cd/atiflash and press enter, you should see C:\atiflash>

7a. At C:\atiflash> type in amdvbflash.exe -i to identify your gpu with a number (0, 1, 2)

8. At the C:\atiflash> prompt type in
amdvbflash.exe -unlockrom 0 (or 1, 2)
(there is a space between the e and -unlockrom and 0)(0 is the number zero)
press enter and you will be prompted that the "ROM Unlocked"

9. At the C:\atiflash> prompt type in
amdvbflash.exe -f -p 0 sp580.rom (or 1, 2)
(there is a space between the .exe and -f, and a space between -f and -p and 0)press enter.

Follow directions on screen and if flash is successful exit the command prompt and restart, windows should show up on screen

Those above are the latest files that are for your card

@noahajac

 

[noahajac]

Fyi the card itself only has 1 brand of ram physically on it at a time, companies sometimes put 2 different ram brands in the bios to reduce file creation...

It says Hynix on the Main Page and Timings Hynix AJR,

Ram is not inter compatible with Bios files, aka Hynix AJR, MJR; Samsung FB, FC, FE, Micron HF, HFB do not interchange at all. Its why physical verification is required especially when a card has a suspicion of being mined with or bricked

Sapphire RX 580 VBIOS

8 GB GDDR5, 1366 MHz GPU, 2000 MHz Memory

www.techpowerup.com

AMD RX 580 VBIOS

8 GB GDDR5, 1366 MHz GPU, 2000 MHz Memory

www.techpowerup.com

Sapphire RX 580 VBIOS

8 GB GDDR5, 1366 MHz GPU, 2000 MHz Memory

www.techpowerup.com

Sapphire RX 580 VBIOS

8 GB GDDR5, 1366 MHz GPU, 2000 MHz Memory

www.techpowerup.com

AMD RX 580 VBIOS

8 GB GDDR5, 1366 MHz GPU, 2000 MHz Memory

www.techpowerup.com

Saphire RX 580 VBIOS

8 GB GDDR5, 1366 MHz GPU, 2000 MHz Memory

www.techpowerup.com

Sapphire PULSE RX 580 VBIOS

8 GB GDDR5, 1366 MHz GPU, 2000 MHz Memory

www.techpowerup.com

Download atiflash/amdvbflash 2.93
Go here https://www.techpowerup.com/download/ati-atiflash/

Then look for Version 4.68, underneath 4.68 you will see a link to show older version, click that and you should see version 2.93

Then

Follow these steps carefully:

1. Open your "C:" drive in Windows, create a new folder, call it atiflash.

2. Extract the contents of atiflash_293.zip to the "C:\atiflash" folder

3. Find the bios file you downloaded and rename the bios file to sp580.rom

4. Move biosname.rom to the "C:\atiflash" folder

5. Open the start menu, type cmd, when cmd.exe appears right click it and hit "Run as administrator"

6. At the command prompt type in cd\ and press enter until only C:\> is on the screen.

7. Type in cd/atiflash and press enter, you should see C:\atiflash>

7a. At C:\atiflash> type in amdvbflash.exe -i to identify your gpu with a number (0, 1, 2)

8. At the C:\atiflash> prompt type in
amdvbflash.exe -unlockrom 0 (or 1, 2)
(there is a space between the e and -unlockrom and 0)(0 is the number zero)
press enter and you will be prompted that the "ROM Unlocked"

9. At the C:\atiflash> prompt type in
amdvbflash.exe -f -p 0 sp580.rom (or 1, 2)
(there is a space between the .exe and -f, and a space between -f and -p and 0)press enter.

Follow directions on screen and if flash is successful exit the command prompt and restart, windows should show up on screen

Those above are the latest files that are for your card

@noahajac

Thank you very much for the detailed post! Unfortunately, I've tried each VBIOS you linked and the issue still persists, or gets worse.

1. 1 Monitor "Input Not Supported", other "No Signal"
2. 1 Monitor "Input Not Supported", other "No Signal"
3. "No Signal" on both monitors. POST error D6.
4. 1 Monitor "Input Not Supported", other "No Signal"
5. "No Signal" on both monitors. POST error D6. Tried turning off PSU and holding power button for 30 seconds to see if something needed to be cleared. At this point I couldn't boot and had to clear CMOS (re-enabling CSM).
6. "No Signal" on both monitors. POST error D6. Wouldn't boot without clearing CMOS (re-enabling CSM) and switching to 2nd BIOS.
7. "No Signal" on both monitors. POST error D6. Wouldn't boot without clearing CMOS (re-enabling CSM).

Do you think the card has a hardware issue? I have never mined on it or messed with the VBIOS before, but now I am wary that it was sold "new" considering the non-functional 2nd BIOS.

 

[eidairaman1]

Thank you very much for the detailed post! Unfortunately, I've tried each VBIOS you linked and the issue still persists, or gets worse.

1. 1 Monitor "Input Not Supported", other "No Signal"
2. 1 Monitor "Input Not Supported", other "No Signal"
3. "No Signal" on both monitors. POST error D6.
4. 1 Monitor "Input Not Supported", other "No Signal"
5. "No Signal" on both monitors. POST error D6. Tried turning off PSU and holding power button for 30 seconds to see if something needed to be cleared. At this point I couldn't boot and had to clear CMOS (re-enabling CSM).
6. "No Signal" on both monitors. POST error D6. Wouldn't boot without clearing CMOS (re-enabling CSM) and switching to 2nd BIOS.
7. "No Signal" on both monitors. POST error D6. Wouldn't boot without clearing CMOS (re-enabling CSM).

Do you think the card has a hardware issue? I have never mined on it or messed with the VBIOS before, but now I am wary that it was sold "new" considering the non-functional 2nd BIOS.

It probably does, If i were you I'd buy a Brand New in Box RX 6500XT or 6600 at this rate.

What motherboard do you have?

 

[noahajac]

It probably does, If i were you I'd buy a Brand New in Box RX 6500XT or 6600 at this rate.

What motherboard do you have?

My motherboard is a Gigabyte Z370 Aorus Gaming 5. However, I think I finally figured out what is happening.

This isn't necessarily an issue with the GPU itself, but it seems to be an incompatibility with my Acer monitors and the GPU. I have a small, portable laptop display that I plugged into as a test, and it worked fine. Even weirder, if I boot into BIOS using the portable display and then switch the plug over to the Acer monitor, it works. I then tested with a spare Samsung TV and it also worked.

Searching around, it does seem a lot like this is an issue mostly isolated to Acers, although this could be confirmation bias. I was planning on going to Best Buy or Micro Center tomorrow and getting a 6600, but it seems like the issue would occur on that as well. I'm gonna sleep on it, but I'm pretty sure getting non-Acer monitors would fix this.

Thank you for your help on this!

 

[eidairaman1]

My motherboard is a Gigabyte Z370 Aorus Gaming 5. However, I think I finally figured out what is happening.

This isn't necessarily an issue with the GPU itself, but it seems to be an incompatibility with my Acer monitors and the GPU. I have a small, portable laptop display that I plugged into as a test, and it worked fine. Even weirder, if I boot into BIOS using the portable display and then switch the plug over to the Acer monitor, it works. I then tested with a spare Samsung TV and it also worked.

Searching around, it does seem a lot like this is an issue mostly isolated to Acers, although this could be confirmation bias. I was planning on going to Best Buy or Micro Center tomorrow and getting a 6600, but it seems like the issue would occur on that as well. I'm gonna sleep on it, but I'm pretty sure getting non-Acer monitors would fix this.

Thank you for your help on this!

Interesting, sounds like ACERs EDIDs are screwy

 

[noahajac]

Interesting, sounds like ACERs EDIDs are screwy

It would appear so. My new monitors were from LG, and this message was displayed the first time I booted to BIOS with CSM disabled. Looks like the graphics are outputting at a weird mode until the OS takes over, and Acer monitors don't support it I guess. But with my new monitors, secure boot is working. Thank you for the time you put in helping!

 

[L0ki7]

As this is the latest post regarding my current problem, I hope you may be able to help me out. If I try to boot uefi I get the message that I have no cop in my gpu.

I urgently need to get Android Studio working but to get this done, I figured that I need to get Secure Boot working first atm. I appreciate any kind of help.
It would be nice if I can keep all my data...

Thank you very much in advance.
Kind regards!

 

[noahajac]

As this is the latest post regarding my current problem, I hope you may be able to help me out. If I try to boot uefi I get the message that I have no cop in my gpu.

I urgently need to get Android Studio working but to get this done, I figured that I need to get Secure Boot working first atm. I appreciate any kind of help.
It would be nice if I can keep all my data...

Thank you very much in advance.
Kind regards!


View attachment 314835View attachment 314836

Can you provide a picture/screenshot of the error?

Android Studio shouldn't care whether secure boot is enabled. You just need to enable virtualization support in your mobo's menus.

 

[L0ki7]

I got the following error from android studio.

I looked for a solution and the last step of the solution i found is to change my core isolation setting. But that´s only supported while using secure boot

virtualization support is enabled on my mainboard. I followed solutions and found out that all hyper-v features are already disabled as suggested.

 

[noahajac]

I got the following error from android studio.

I looked for a solution and the last step of the solution i found is to change my core isolation setting. But that´s only supported while using secure boot

View attachment 314840

virtualization support is enabled on my mainboard. I followed solutions and found out that all hyper-v features are already disabled as suggested.View attachment 314843

Do you have any VMs running in the background? If you try to run a VM using VirtualBox does it work?

 

[L0ki7]

The problem was solved after flashing the gpu bios and enabling SVM. Maybe the enabled virtualization support I saw at first was something else. But nevermind. It´s working now. Many thanks for replying.