Sapphire R9 280X vapor X no display

dj2018 · Jun 17, 2018

Hi all

Maybe this thread has been posted before, but I'm willing to give it a shot and maybe get the best possible answers on here as I seem not to have much luck with sapphire tech support.
what my actual problem is that...
I put my video card in my system, my PSU is powerful enough as I have been informed by a computer shop..
anyway to cut the story short, plug my card in, power up pc, Fans spin and lights light up but no display output from any of the connection, DP,DVI & HDMI. I have tried the vide card in another working system also with a good PSU and still the same result. After doing some intense research ...Thanks to google, its giving me information that my video card is getting adequate power no problems, but my gpu chip may need a re-flow/re-ball. does this sound like to case?
just to be clear that my video card is the dual fan and not the triple....
I will await for any help possible..

Just one more thing to add.... I did use the dual bios dip switch in hope but once that's pressed, that's lights up blue, but still no changes.
thank you for reading and hope that someone can verify what I have discovered from google

eidairaman1 · Jun 17, 2018

Please give us complete system specs of your machine and the other machine you tried the card in.

The 'S' switch on the card is for UEFI/CSM bios, when it is blue it is utilizing the UEFI bios, if not lit up it is utilizing the CSM.

dj2018 · Jun 17, 2018

Hi..

My apologies..

here are my system specs:
Motherboard - MSI 970a sli krait edition
Cpu - AMD fx 4300 black edition " 3.8 ghz quadcore turbo to 4.0 ghz ( Factory Unlocked CPU)
Memory - corsair ddr3 1333mhz 4 gig " 2 x 2 gig modules
hard drives - Samsung spinpoint 1TB 7200 rpm 64 mb cache and crucial 120 gig SSD drive ( primary boot drive)
power supply - OCZ xtreme 700 w 80 plus

the other system specs that the card was tried in is::
gigabyte z77-pro4
intel i5 @ 3.4 ghz quad core
2x2 gig ddr3 crucial balistix @ 1600mhz
500 gig Samsung HDD @ 64mb cache
corsair 750w psu also 80 plus.

the card was given to me from a friend, so of course warranty has expired.
and my country of residence is the Netherlands.
I hope I have sufficed enough information?

eidairaman1 · Jun 17, 2018

dj2018 said:

Give us pictures of the card to include the white labels on the back of it.

He most likely bricked the card with a improper bios.

Do you have another gpu you can put in to verify you get any display?

@dj2018

dj2018 · Jun 17, 2018

hi,
yes I have another card and display is 100%.
here are the requested pictures of the video card, my apologies for the quality as taken from my mobile phone.

just for curiosity... if the card is finished, surly nothing would work on it right? fans and lights?

eidairaman1 · Jun 17, 2018

dj2018 said:

Take the pic of the white lables again please, they are blurred

INSTG8R · Jun 17, 2018

eidairaman1 said:

Kinda concur here I would suspect a bad BIOS flash has bricked it

eidairaman1 · Jun 17, 2018

I presume this is your card as long as the sku numbers match up.
http://www.sapphiretech.com/productdetial.asp?pid=5A4A61A0-149A-4AC9-8F49-1407F20C1E7E&lang=eng

To answer you a bad bios flash would allow the card to show power but not allow it to initiate the display outputs because sequence is messed up via address space in the bios itself.

By the way are you using 2 separate 8 pin pci express rails from psu going to the card?

dj2018 · Jun 17, 2018

so what your saying is then my card isn't exactly shot I would put it another way but prefer not to say if you understand. and the link you posted is my exact card

Is there a way to actually recover this if it is the case?

eidairaman1 said:

the answer to that is Yes

eidairaman1 · Jun 17, 2018

dj2018 said:

Yes there is 1 way to do it however further testing needs to happen.

Have you updated the motherboard bios?

dj2018 · Jun 17, 2018

hi,

maybe this picture is of better quality of the white stickers?

my motherboard has the latest bios yes

so, what for testing needs to be done? my motherboard doesn't have on-board graphics and it the bios available for my video card to be re-flashed?

SKBARON · Jun 17, 2018

Have you tried testing it in another pci-e slot in the intel system? I had working AMD cards not initialize in the first slot but working in the other one.

dj2018 · Jun 17, 2018

yes and still the same result

eidairaman1 · Jun 17, 2018

dj2018 said:

Ok goodie,

Have you updated your motherboard bios?

dj2018 · Jun 17, 2018

my motherboard has the latest bios. the computer shop did all this for me where I got the board from

eidairaman1 · Jun 17, 2018

dj2018 said:

I hope so...

Ok keep the working card in your top slot, monitor hooked up to it, I want you to plug the vapor X in the pci express 8 slot at bottom if possible (Pcie4).

Make sure to hook up psu cables, use 2 separate rails too.

dj2018 · Jun 17, 2018

One More thing I forgot to mention...

when I placed the card in both my system and the intel system... and powered it up it refused to boot as it normally would. Is that the tell tale sign that the bios as you mentioned is messed up and that it halts the system from booting?
that had just sprung into my mind and totally forgot to mention it?

will that damage my system?

also if I do that...place my problematic video card in the 2nd pci-e slot and keep my screen plugged in on the one I have now. Will my pc still boot into windows, even tho the vapour x card is also installed?

eidairaman1 · Jun 17, 2018

dj2018 said:

Yes it should. So try it now, you are using the main card as your means to see everything going on. We are verifying a few things by doing this testing procedure

dj2018 · Jun 17, 2018

ok I will be back.. thank you for your help

dorsetknob · Jun 17, 2018

dj2018 said:

Yes follow the links in @eidairaman1 Signature

This is my Card if you need Bios (bog Standard Stock Bios ) i can attach /upload it here
Does not show EUfi because i use legacy CSM on a X58 Board
Same Card with EUFI Enabled

dj2018 · Jun 17, 2018

ok I did what you asked, pc booted up but as soon as I tried to open internet explorer to back here my system just freeze up. is there an option how I can get my system to run with both cards in please?

so I can do this test that you asked? also what If I was to put the working card in the second slot and the card with problems in the first slot will I still get video from the working card even tho its placed in the second pci-e slot? an idea

eidairaman1 · Jun 17, 2018

dj2018 said:

As long as monitor is hooked up to known working card, yes.

Internet explorer you might want to disable hardware acceleration

dorsetknob said:

He has a vaporx card, i noticed there are plenty of bios for his card in the database.

dorsetknob · Jun 17, 2018

eidairaman1 said:

Mine does not have that fancy Shroud its a plain shroud as in oblong box shaped

GPUz links to same Bios tho

Just pulled mine and its a Sapphire R9 280X Duel OC

https://www.techpowerup.com/gpudb/b2463/sapphire-dual-x-r9-280x-oc

dj2018 · Jun 17, 2018

silly question to ask... how to disable hardware acceleration please

ok I tried with the working card in the 2nd pci-e slot and problem one in the first, no screen, so I placed it as before working in first and problem one in the second got back to screen with good one but still tends to freeze up pc.... does it sound like a bios issue on the vapour x video card? and if so is there another alternative route I can do or try to get this sorted. I am indeed so very appreciative of all the help from you guys here ...you are indeed the best there is

hi all,
just wanted to give an update...
I started my pc in safe mode, added the vapour x card and started windows... no freeze up, was able to access windows home screen, also able to goto device manager and it detected the card as an R9 200 series. so in my theory that the card isn't exactly doa, as it's being detected only in safe mode.... any solutions now, I also tried to run gpu-z in safe mode unfortunalty not possible....
another thing maybe I should try.. uninstall all Radeon drivers everything. then place the video card back in the second PCI-E slot and try it... what is your recommendations what I should do ? by windows seeing the card in safe mode... Is that good sign about my video card?

hi I have now both cards in play... uninstalled amd drivers and can use my pc normal without drivers..
used GPU-Z and here is the information for my R9280x video card.. hopefully this can give you some idea as to why or whats wrong with it not to give screen output

eidairaman1 · Jun 17, 2018

Sorry for not getting back with you.

What is the graphics card you are using to get the monitor to display so you can get a gpu-z screenshot?

System Name	Own Build
Processor	AMD FX 4300 Black Edition (Codename Bulldozer) 3.8 GHZ qiuadcore turbo to 4.0 GHZ
Motherboard	MSI 970A SLI krait edition
Cooling	Freezer artic cooler 13
Memory	2 x 2 GIG or corsair ddr 3 @ 1333 mhz
Video Card(s)	MSI Radeon HD 6570 2 gig ddr3
Storage	samsung spinpoint 1TB @ 7200 rpm 64 mb cache & 120 gig crucial SSD drive (Primary Boot Drive)
Display(s)	Packard bell maestro 22 Led connected via DVI
Case	Zalman Z11 Plus
Audio Device(s)	realtek HD 7.1 & creative tactic alpha 3d
Power Supply	OCZ 700w xtreme 80 Plus
Mouse	logitech mouse
Keyboard	Logitech MX5500
Software	Windows 10 x64

System Name	PCGOD
Processor	AMD FX 8350@ 5.0GHz
Motherboard	Asus TUF 990FX Sabertooth R2 2901 Bios
Cooling	Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory	16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s)	AMD Radeon 290 Sapphire Vapor-X
Storage	Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s)	NEC Multisync LCD 1700V (Display Port Adapter)
Case	AeroCool Xpredator Evil Blue Edition
Audio Device(s)	Creative Labs Sound Blaster ZxR
Power Supply	Seasonic 1250 XM2 Series (XP3)
Mouse	Roccat Kone XTD
Keyboard	Roccat Ryos MK Pro
Software	Windows 7 Pro 64

System Name	Own Build
Processor	AMD FX 4300 Black Edition (Codename Bulldozer) 3.8 GHZ qiuadcore turbo to 4.0 GHZ
Motherboard	MSI 970A SLI krait edition
Cooling	Freezer artic cooler 13
Memory	2 x 2 GIG or corsair ddr 3 @ 1333 mhz
Video Card(s)	MSI Radeon HD 6570 2 gig ddr3
Storage	samsung spinpoint 1TB @ 7200 rpm 64 mb cache & 120 gig crucial SSD drive (Primary Boot Drive)
Display(s)	Packard bell maestro 22 Led connected via DVI
Case	Zalman Z11 Plus
Audio Device(s)	realtek HD 7.1 & creative tactic alpha 3d
Power Supply	OCZ 700w xtreme 80 Plus
Mouse	logitech mouse
Keyboard	Logitech MX5500
Software	Windows 10 x64

System Name	PCGOD
Processor	AMD FX 8350@ 5.0GHz
Motherboard	Asus TUF 990FX Sabertooth R2 2901 Bios
Cooling	Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory	16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s)	AMD Radeon 290 Sapphire Vapor-X
Storage	Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s)	NEC Multisync LCD 1700V (Display Port Adapter)
Case	AeroCool Xpredator Evil Blue Edition
Audio Device(s)	Creative Labs Sound Blaster ZxR
Power Supply	Seasonic 1250 XM2 Series (XP3)
Mouse	Roccat Kone XTD
Keyboard	Roccat Ryos MK Pro
Software	Windows 7 Pro 64

System Name	Own Build
Processor	AMD FX 4300 Black Edition (Codename Bulldozer) 3.8 GHZ qiuadcore turbo to 4.0 GHZ
Motherboard	MSI 970A SLI krait edition
Cooling	Freezer artic cooler 13
Memory	2 x 2 GIG or corsair ddr 3 @ 1333 mhz
Video Card(s)	MSI Radeon HD 6570 2 gig ddr3
Storage	samsung spinpoint 1TB @ 7200 rpm 64 mb cache & 120 gig crucial SSD drive (Primary Boot Drive)
Display(s)	Packard bell maestro 22 Led connected via DVI
Case	Zalman Z11 Plus
Audio Device(s)	realtek HD 7.1 & creative tactic alpha 3d
Power Supply	OCZ 700w xtreme 80 Plus
Mouse	logitech mouse
Keyboard	Logitech MX5500
Software	Windows 10 x64

System Name	Hellbox 3.0(same case new guts)
Processor	i7 4790K
Motherboard	Asus Z97 Sabertooth Mark 1
Cooling	TT Kandalf L.C.S.(Water/Air)AC Cuplex Kryos CPU Block/Noctua
Memory	2x8GB Corsair Vengance Pro 2400
Video Card(s)	Sapphire Nitro+ Vega 64
Storage	WD Caviar Black SATA 3 1TB x2 RAID 0 2xSamsung 850 Evo 500GB RAID 0 1TB WD Blue
Display(s)	ASUS MG279Q 1440 IPS 144Hz FreeSync
Case	TT Kandalf L.C.S.
Audio Device(s)	Soundblaster ZX/Logitech Z906 5.1
Power Supply	Seasonic X-1050W 80+ Gold
Mouse	G502 Proteus Spectrum
Keyboard	G19s
Software	Win 10 Pro x64

System Name	Winter Heater
Processor	Intel Core I5 2500s@4284 Mhz
Motherboard	ASUS p8z68-V
Cooling	Cooler Master Hyper 212 Evo push-pull
Memory	2x4Gb Transcend DDR3 1600Mhz Dual-channel
Video Card(s)	PNY GTX-560TI (downclocked after baking it)
Storage	Seagate ST4000VN000
Display(s)	Samsung SyncMaster 2233bw
Case	Generic Colorsit
Power Supply	Asus 500 watt
Benchmark Scores	Get me angry benchmark - failed

Sapphire R9 280X vapor X no display

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