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Screen blanking out ONLY in Windows 10

G

George22

Joined
Aug 4, 2020
Messages
2 (0.00/day)
System Specs
System Name CyberpowerPC
Processor Ryzen 5 3600
Motherboard Asrock B550AM Gaming
Cooling Fan
Memory 32 GB T Force Vulcan DDR4 3000 (4 sticks of 8)
Video Card(s) XFX Radeon RX 580
Storage WD 240gb SSD
Display(s) Samsung C24RG5
Power Supply Stock Cyberpower?
Software Windows 10
New system...CyberpowerPC, Ryzen 5-3600, XFX RX-580 8gb, 32gb sys ram. This machine is hell to get it to even boot up. When it does, I can play War Thunder for hours with no problem with graphics maxed out. Close War Thunder, back to windows....BAM...screen will go black for a few seconds, system might reboot on its own, screen might freeze and then go black, and come back on. Only does this in windows...Any ideas anyone????
 
neatfeatguy

neatfeatguy

Joined
May 18, 2009
Messages
2,746 (0.50/day)
Location
MN
System Specs
System Name Personal / HTPC
Processor Ryzen 5900x / i5-4460
Motherboard Asrock x570 Phantom Gaming 4 /ASRock Z87 Extreme4
Cooling Corsair H100i / stock HSF
Memory 32GB DDR4 3200 / 8GB DDR3 1600
Video Card(s) EVGA XC3 Ultra RTX 3080Ti / EVGA RTX 3060 XC
Storage 500GB Pro 970, 250 GB SSD, 1TB & 500GB Western Digital / 2x 4TB & 1x 8TB WD Red, 2TB SSD & 4TB SSD
Display(s) Dell - S3220DGF 32" LED Curved QHD FreeSync Monitor / 50" LCD TV
Case CoolerMaster HAF XB Evo / CM HAF XB Evo
Audio Device(s) Logitech G35 headset
Power Supply 850W SeaSonic X Series / 750W SeaSonic X Series
Mouse Logitech G502
Keyboard Black Microsoft Natural Elite Keyboard
Software Windows 10 Pro 64 / Windows 10 Pro 64
Hard to say. Could be a handful of things.

RAM
Windows
Drivers

If it only happens when in Windows, I'd suggest trying to boot the system in Safe Mode. This tells Windows to load up with just the minimum files it needs to function. Extra files and drivers that aren't required will not be used. If you don't have any issues in Safe Mode, then it could be a driver issue, such as the driver for your GPU.
 
Caring1

Caring1

Joined
Oct 22, 2014
Messages
13,210 (3.80/day)
Location
Sunshine Coast
System Specs
System Name Black Box
Processor Intel Xeon E3-1260L v5
Motherboard MSI E3 KRAIT Gaming v5
Cooling Tt tower + 120mm Tt fan
Memory G.Skill 16GB 3600 C18
Video Card(s) Asus GTX 970 Mini
Storage Kingston A2000 512Gb NVME
Display(s) AOC 24" Freesync 1m.s. 75Hz
Case Corsair 450D High Air Flow.
Audio Device(s) No need.
Power Supply FSP Aurum 650W
Mouse Yes
Keyboard Of course
Software W10 Pro 64 bit
What type of Ram is it, quantity alone isn't enough detail, also Motherboard brand and model as well as PSU?
 
M

mstenholm

Joined
Nov 7, 2009
Messages
4,473 (0.85/day)
Location
Denmark
System Specs
System Name The work PC /2700x/5950x
Processor 3900X stock/ 2700x stock/ 5950x 4200 MHz fixed @ 1,056-1,08V
Motherboard Gigabyte AORUS Master X570/2xMSI X470 M7 AC
Cooling Custom WC XSPC RX480, Laing DDC, XSPC Laing DDC Top V3 and EK Velocity/NH15/NH-U12S SE
Memory 32 GB Viper 3600/14 /16 GB Trident Z F4-4000C18D-16GTZSW 3600 /32 GB G Skill Flare CL14 3400
Video Card(s) 2070 Super X MSI/GTX 970 MSI/ GTX 970 MSI
Storage 1 TB SSD+500 GB NVMe / 500 GB SSD/ 500 GB SSD
Display(s) Dell UltraSharp U2518D/2408WFP
Case Corsair 800D / Lian test bench/NZXT 500
Power Supply AX 850 Titanium/AX 860i/AX 760
Software Dual boot/Win 7 & 10 / Linux / Win 10
Only in Windows you say, so Linux is good?
Edit: ahh, wrong wording from your side, you have a windows only system (not a dual boot with Linux ) and when it is not busy wasting time playing games it misbehave.
 
Assimilator

Assimilator

Joined
Feb 18, 2005
Messages
5,238 (0.75/day)
Location
Ikenai borderline!
System Specs
System Name Firelance.
Processor Threadripper 3960X
Motherboard ROG Strix TRX40-E Gaming
Cooling IceGem 360 + 6x Arctic Cooling P12
Memory 8x 16GB Patriot Viper DDR4-3200 CL16
Video Card(s) MSI GeForce RTX 4060 Ti Ventus 2X OC
Storage 2TB WD SN850X (boot), 4TB Crucial P3 (data)
Display(s) 3x AOC Q32E2N (32" 2560x1440 75Hz)
Case Enthoo Pro II Server Edition (Closed Panel) + 6 fans
Power Supply Fractal Design Ion+ 2 Platinum 760W
Mouse Logitech G602
Keyboard Logitech G613
Software Windows 10 Professional x64
Might be PSU. But with so little information, no way of knowing.
 
M

mstenholm

Joined
Nov 7, 2009
Messages
4,473 (0.85/day)
Location
Denmark
System Specs
System Name The work PC /2700x/5950x
Processor 3900X stock/ 2700x stock/ 5950x 4200 MHz fixed @ 1,056-1,08V
Motherboard Gigabyte AORUS Master X570/2xMSI X470 M7 AC
Cooling Custom WC XSPC RX480, Laing DDC, XSPC Laing DDC Top V3 and EK Velocity/NH15/NH-U12S SE
Memory 32 GB Viper 3600/14 /16 GB Trident Z F4-4000C18D-16GTZSW 3600 /32 GB G Skill Flare CL14 3400
Video Card(s) 2070 Super X MSI/GTX 970 MSI/ GTX 970 MSI
Storage 1 TB SSD+500 GB NVMe / 500 GB SSD/ 500 GB SSD
Display(s) Dell UltraSharp U2518D/2408WFP
Case Corsair 800D / Lian test bench/NZXT 500
Power Supply AX 850 Titanium/AX 860i/AX 760
Software Dual boot/Win 7 & 10 / Linux / Win 10
Assimilator said:
Might be PSU. But with so little information, no way of knowing.
Click to expand...
PSU seem to be able to deliver the ampere needed. Try @neatfeatguy suggestion.

Please, please fill out your system spec. The long start up time suggest RAM problem.
 
G

George22

Joined
Aug 4, 2020
Messages
2 (0.00/day)
System Specs
System Name CyberpowerPC
Processor Ryzen 5 3600
Motherboard Asrock B550AM Gaming
Cooling Fan
Memory 32 GB T Force Vulcan DDR4 3000 (4 sticks of 8)
Video Card(s) XFX Radeon RX 580
Storage WD 240gb SSD
Display(s) Samsung C24RG5
Power Supply Stock Cyberpower?
Software Windows 10
neatfeatguy said:
Hard to say. Could be a handful of things.

RAM
Windows
Drivers

If it only happens when in Windows, I'd suggest trying to boot the system in Safe Mode. This tells Windows to load up with just the minimum files it needs to function. Extra files and drivers that aren't required will not be used. If you don't have any issues in Safe Mode, then it could be a driver issue, such as the driver for your GPU.
Click to expand...
Thanks...did great in Safe Mode...no to reinstall all the drivers....thanks again, great advice.
 
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