Screens Sleeping after 5 minutes?

satindemon4u · Jul 20, 2016

Hello all. I am stuck. We have a user at my place of work who we upgraded from Windows 7 to Windows 10. After the upgrade she noticed that now if she is inactive for 5 minutes her screens will go to sleep. The problem with this is that when the screens sleep, the computer is locked. This forces her to log back in every time. Not MAJOR but rather annoying to say the least.

We have a group policy that says after 15 minutes of activity the screens should go to sleep. For everyone else including myself, this works. Most others as well as myself are also running Windows 10. We have checked to make sure she is getting the group policies and she most definitely is.

Other things I have tried:

Restoring defaults to the power options
Checked the timeout settings in the registry, they were set at 900 seconds. (15 minutes)

Not sure what else to try. I am sure I am missing a couple of things I have tried.

CAPSLOCKSTUCK · Jul 20, 2016

Have you tried through the "sleep" options ?

Start button
type "sleep"

set your values.

All i can think of and as you havent actually mentioned it......

Caring1 · Jul 20, 2016

Perhaps the Monitor itself has a power saving sleep setting.

satindemon4u · Jul 20, 2016

CAPSLOCKSTUCK said:
Have you tried through the "sleep" options ?

Start button
type "sleep"

set your values.

All i can think of and as you havent actually mentioned it......

True, I did not mention that. However, I did already double check there.

Caring1 said:
Perhaps the Monitor itself has a power saving sleep setting.

But would upgrading windows have an affect on that?

Caring1 · Jul 20, 2016

satindemon4u said:
But would upgrading windows have an affect on that?

I'm not sure, W10 may have different power levels that set off sleep state and how it handles it.
Are all the systems the same, Motherboard, CPU etc?

satindemon4u · Jul 20, 2016

Caring1 said:
I'm not sure, W10 may have different power levels that set off sleep state and how it handles it.
Are all the systems the same, Motherboard, CPU etc?

There are a few different groups of systems. Overall I would say we have 5 different systems. I am pretty sure that hers fits in with one of those.

95Viper · Jul 20, 2016

Does she run a screen saver?
If she does, check the wait time and see if the "On Resume, Display Log-in Screen" is check or not.

satindemon4u · Jul 20, 2016

95Viper said:
Does she run a screen saver?
If she does, check the wait time and see if the "On Resume, Display Log-in Screen" is check or not.

The policy is set to a "Blank" screensaver. That setting is still set to either 15 or 30 minutes.

I also just checked the event logs and found nothing odd in there.

95Viper · Jul 20, 2016

95Viper said:
see if the "On Resume, Display Log-in Screen" is check or not

Was the box un-checked? You did not mention it.

If that did not help, then, try this: How to Reset and Restore Power Plans in Windows 10
You may need to restore any custom settings after a re-boot.

JATownes · Jul 20, 2016

Is she possibly running some dual monitor utility software? I know the full version of DisplayFusion takes over power management of the displays from Windows. I use it at home myself, and the default is to sleep the monitor after about 5 minutes of inactivity.

Just a thought.

JAT

Solaris17 · Jul 21, 2016

Are you sure the relevant GPOs are in "Authenticated Users"? There was an update that MS pushed that affected some GPOs for some orginizations were it took away read permissions for the GPO if the system in question was not aprt of the authenticated users security group. IIRC.

http://www.grouppolicy.biz/2016/06/broken-gpo-ms16-072/

This didnt affect me thankfully but I have seen many who have been. I did have a PS script that could be run on the DC to check which ones were affected with the problem but I didnt save it.

satindemon4u · Jul 21, 2016

Well I think I figured it out. The group policy has the screensaver set to blank. We changed it to "None". After doing that I was able to change it back to blank. When I changed it back the time was set to 5 minutes. Changed this to 15 minutes and as far as I know, all is good.

No idea why group policy couldn't make the change. It's like it was cemented in and just wouldn't change for anything. Especially weird since no one else was affected.

EDIT: Still not fixed. still sleeping after 5 minutes.

System Name	Desktop
Processor	Intel Core i5 6600k
Motherboard	Asus Z170-E
Cooling	Cooler Master 212 Evo
Memory	16 GB Ballistix DDR4 2400
Video Card(s)	NVIDIA Geforce GTX 1060
Storage	120GB OCZ Vector SSD & 1TB Western Digital Black
Case	Rosewill
Audio Device(s)	N/A
Power Supply	630w Raidmax Hybrid 2 RX-630SS
Mouse	Logitech G402
Keyboard	Rosewill Mechanical
Software	Windows 10

System Name	Party On
Processor	Xeon w 3520
Motherboard	DFI Lanparty
Cooling	Big tower thing
Memory	6 gb Ballistix Tracer
Video Card(s)	HD 7970
Case	a plank of wood
Audio Device(s)	seperate amp and 6 big speakers
Power Supply	Corsair
Mouse	cheap
Keyboard	under going restoration

System Name	Black Box
Processor	Intel Xeon E3-1260L v5
Motherboard	MSI E3 KRAIT Gaming v5
Cooling	Tt tower + 120mm Tt fan
Memory	G.Skill 16GB 3600 C18
Video Card(s)	Asus GTX 970 Mini
Storage	Kingston A2000 512Gb NVME
Display(s)	AOC 24" Freesync 1m.s. 75Hz
Case	Corsair 450D High Air Flow.
Audio Device(s)	No need.
Power Supply	FSP Aurum 650W
Mouse	Yes
Keyboard	Of course
Software	W10 Pro 64 bit

System Name	Desktop
Processor	Intel Core i5 6600k
Motherboard	Asus Z170-E
Cooling	Cooler Master 212 Evo
Memory	16 GB Ballistix DDR4 2400
Video Card(s)	NVIDIA Geforce GTX 1060
Storage	120GB OCZ Vector SSD & 1TB Western Digital Black
Case	Rosewill
Audio Device(s)	N/A
Power Supply	630w Raidmax Hybrid 2 RX-630SS
Mouse	Logitech G402
Keyboard	Rosewill Mechanical
Software	Windows 10

System Name	Black Box
Processor	Intel Xeon E3-1260L v5
Motherboard	MSI E3 KRAIT Gaming v5
Cooling	Tt tower + 120mm Tt fan
Memory	G.Skill 16GB 3600 C18
Video Card(s)	Asus GTX 970 Mini
Storage	Kingston A2000 512Gb NVME
Display(s)	AOC 24" Freesync 1m.s. 75Hz
Case	Corsair 450D High Air Flow.
Audio Device(s)	No need.
Power Supply	FSP Aurum 650W
Mouse	Yes
Keyboard	Of course
Software	W10 Pro 64 bit

Screens Sleeping after 5 minutes?

satindemon4u

CAPSLOCKSTUCK

Spaced Out Lunar Tick

Caring1

satindemon4u

Caring1

satindemon4u

95Viper

Super Moderator

satindemon4u

95Viper

Super Moderator

JATownes

The Lurker

Solaris17

Super Dainty Moderator

satindemon4u

System Name	Mr. Reliable
Processor	Ryzen R9 5950x
Motherboard	MSI Meg X570s Ace Max
Cooling	D5 Pump, Singularity Top/Res, 2x360mm EK P rads, EK Magnitude/Alphacool Blocks
Memory	32Gb (4x8Gb) Corsair Dominator Platinum 3600Mhz @ 16/19/20/36 1.35v
Video Card(s)	MSI 3080ti with Alphacool Block
Storage	2 x Corsair Force MP400 1TB Nvme; 2 x T-Force Cardea Z340; 2 x Mushkin Reactor 1TB
Display(s)	Acer 32" Z321QU 2560x1440; LG 34GP83A-B 34" 3440x1440
Case	Lian Li PC-011 Dynamic XL; Synology DS218j w/ 2 x 2TB WD Red
Audio Device(s)	SteelSeries Arctis Pro+
Power Supply	EVGA SuperNova 850G3
Mouse	Razer Basilisk V2
Keyboard	Das Keyboard 6; Razer Orbweaver Chroma
Software	Windows 10 Pro

System Name	Rocinante
Processor	I9 14900KS
Motherboard	EVGA z690 Dark KINGPIN (modded BIOS)
Cooling	EK-AIO Elite 360 D-RGB
Memory	64GB Gskill Trident Z5 DDR5 6000 @6400
Video Card(s)	MSI SUPRIM Liquid X 4090
Storage	1x 500GB 980 Pro \| 1x 1TB 980 Pro \| 1x 8TB Corsair MP400
Display(s)	Odyssey OLED G9 G95SC
Case	Lian Li o11 Evo Dynamic White
Audio Device(s)	Moondrop S8's on Schiit Hel 2e
Power Supply	Bequiet! Power Pro 12 1500w
Mouse	Lamzu Atlantis mini (White)
Keyboard	Monsgeek M3 Lavender, Akko Crystal Blues
VR HMD	Quest 3
Software	Windows 11
Benchmark Scores	I dont have time for that.