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Seagate sudden death syndrome..........

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#1
Hi all,

I have a fairly old Seagate 500GB IDE drive in an external USB caddy which I have been using without any problem now for some time. The drive has shown no sign of failure whatsoever but today for some reason it just died. The first thing I suspected was the USB caddy's pcb failure so I put another disc in and it works fine so its deffinately not the caddy.

As for the disc, when it first stopped working it wasnt spinning up, however it now seems to spin up just fine. Trouble is Windows (7 Ultimate x64) isnt seeing it in either My Computer or My Computer/Manage/Disk Management or System/Device manager/Disk Drives. Its deffinately connected and deffinately spinning up. I am hearing no strange noises atm although there were a few clicks and whirs earlier.

I am not too bothered about the cost of replacing the drive but I have a folder on it with all of my work invoices etc on it which I cant afford to lose.

I know, back up back up but like so many just never got around to it :mad:

I have downloaded a couple of data recovery apps but they are not even seeing the disk so is there anything else I could be doing apart from writing "I must always back up" 1000 times on a few sheets of A4 :banghead:

Thanks in advance! :toast:
 

Frick

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#2
Have you tried connecting it straight to the motherboard?
 
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#3
Have you tried connecting it straight to the motherboard?
Hi Frick,

I have to be honest I havent simply because I am convinced that the caddy to which it is connected is 100% fine although I had planned to try this tomorrow when I am a little less wound up so to speak.
 
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#4
Make sure there is no dust in the disk, and make sure you really ram the plug in, some of these old disks can have looser connections.
 

erocker

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#5
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#6
Considering they are sealed, there is no dust in the disk.
Can't you get dust in that little hole that helps keep positive pressure or something in the disk?
And can't the connector get dust on/in them? Or scratches?
 

Frick

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#7
Can't you get dust in that little hole that helps keep positive pressure or something in the disk?
And can't the connector get dust on/in them? Or scratches?
the connectors can get damaged but no dust inside the disks. or scratches unless iy physically break down but that would be heard.

i'd connect the drive to the motherboard just to make sure.
 

cdawall

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#8
You can try replacing the PCB on the HDD itself and see if the I/O portion of the seagate PCB died. They are available on ebay.
 
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#9
i'd connect the drive to the motherboard just to make sure.
+1 Given the importance of the data, do that first.
 
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#10
+1 Given the importance of the data, do that first.
Thanks everyone for your input s'far :)

Deffinately going to plug this drive directly into the mainboard in the morning.

If this fails then I will start looking for a donor drive to see if I cant get it working some other way. Looked around for HDD tools for replacing heads, swapping platters etc and nearly fell off my chair at the prices!

:ohwell:
 
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#11
Thanks everyone for your input s'far :)

Deffinately going to plug this drive directly into the mainboard in the morning.

If this fails then I will start looking for a donor drive to see if I cant get it working some other way. Looked around for HDD tools for replacing heads, swapping platters etc and nearly fell off my chair at the prices!

:ohwell:
If there's a certified PC repair place near you, they may be able to take a look at it, and maybe crack er open to see what the problem is.
 

cdawall

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#12
Thanks everyone for your input s'far :)

Deffinately going to plug this drive directly into the mainboard in the morning.

If this fails then I will start looking for a donor drive to see if I cant get it working some other way. Looked around for HDD tools for replacing heads, swapping platters etc and nearly fell off my chair at the prices!

:ohwell:
I would replace the PCB or do the freezer trick way before I tried swapping heads and platters.
 
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#13
I would replace the PCB or do the freezer trick way before I tried swapping heads and platters.
Forgot to mention this, I have tried the freezer trick for varying degrees of time from a few minutes to around 45 mins but without any success.
 
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#14
Just a thought and this may or not be of any importance.

This problem occured while iI was out this afternoon. When I got home, the PC had shut itself down by itself. It was only when I booted up the computer that this problem became apparent.
 
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#15
Did your power go out? Could have shorted the (I dunno hard drive lingo) connector thingy and left your actual data and mechanical working of the hd unscathed
 

Frick

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#16
If this fails then I will start looking for a donor drive to see if I cant get it working some other way. Looked around for HDD tools for replacing heads, swapping platters etc and nearly fell off my chair at the prices!

:ohwell:
That is not something you do on your own. You need a clean room for that afaik.

If there's a certified PC repair place near you, they may be able to take a look at it, and maybe crack er open to see what the problem is.
Nononononono and no. No. There are companies that specilize in these things, and they are not your local computer shop. Here an analyze usually is close to $200, an actual restoration (if it's a fairly simple problem) $1000 and upwards.
 
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#17
Keep thinking of other bits of usefull info. If I boot the PC up with the faulty external drive connected the boot process hangs, unplug the drive and the boot up process continues. Any relevance?
 

Frick

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#18
Keep thinking of other bits of usefull info. If I boot the PC up with the faulty external drive connected the boot process hangs, unplug the drive and the boot up process continues. Any relevance?
You have the jumpers set properly? If yes, it's even more dead and it's time for shopping around for PCB's. :(
 
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#19
You have the jumpers set properly? If yes, it's even more dead and it's time for shopping around for PCB's. :(
Its an external drive with no jumpers. Its been this way since I first bought it and this has had no effect on its performance so I doubt it would all of a sudden become a problem :confused:
 

Frick

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#20
Its an external drive with no jumpers. Its been this way since I first bought it and this has had no effect on its performance so I doubt it would all of a sudden become a problem :confused:
Ohh ooooh I thought you had it connected to the motherboard. Sorry, my bad. :eek:
 
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#21
Out of frustration I took the lid off of it and I reckon its kaputt! There is a circular score mark in the middle of the top platter where the head appears to have been rubbing on the same spot for some time. I guess my data is lost :cry:
 

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#22
Out of frustration I took the lid off of it and I reckon its kaputt! There is a circular score mark in the middle of the top platter where the head appears to have been rubbing on the same spot for some time. I guess my data is lost :cry:
Once the top comes off then its dead.
 

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#23
Lesson to Learn, Always back up to a Optical or Tape Or USB Media and Put it away.
 

Frick

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#24

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#25
I still dont trust the cloud for anything.

You mean the actual HDD? No no no then you certinaly is screwed. Didn't you read what I said before?



Ayep.



Or online. ;)