Sidewinder hardware do not use!!!

[D007]

Newegg never canceled my order because they woke up on the wrong side of the bed.

 

[DRDNA]

Ya D007 you need to walk away for now....I can totally agree with your feelings! I would feel the same but now your pretty hot under the collar so time to chill...maybe 4:20 or a drink or a short walk or drive or something cuz sidewancker doesn't deserve the frustration your feeling and shouldn't have the satisfaction of it!

 

[crazyeyesreaper]

i can see the OPs point if say he ordered saturday and it shipped wednesday supposedly now regardless of if he works weekends or not thats a 3 day wait before it would be shipped cool i can get that but dont say 3-4 day shipping if its going to take you 3-4 days to get around to mail it out. Eitherway i honestly think both sides are to blame here as stated... you lashed out feeling justified i wont deny id be pissed to and gary apparently made the situation worse. but its life things dont go as planed example my 4870x2 died after 7 months newegg gave me a full refund of the purchase price etc etc but it wasnt 5 months earlier tiger direct shipped me a motherboard that arrived DOA and refused to RMA even tho it was only day 6 out of 30 things go wrong do as the others suggested and walk away and just do buisness elsewhere.

 

[D007]

Ya D007 you need to walk away for now....I can totally agree with your feelings! I would feel the same but now your pretty hot under the collar so time to chill...maybe 4:20 or a drink or a short walk or drive or something cuz sidewancker doesn't deserve the frustration your feeling and shouldn't have the satisfaction of it!

Yea I agree, time to walk away before my vent pops. .

 

[DRDNA]

WOW even the Boss 's curiosity has been aroused as he is now viewing

 

[D007]

Maybe if you hadn't been such a douchebag so impolite in your initial email he would have been nicer. Stuff happens in the retail business.

Seriously you needed to call me a douchebag, douchebag? Ok douchebag.
wow.. and I'm the only one in this entire topic who got an infraction.. wtf is up with that?

 

[Fourstaff]

I don't understand all those fuss. If I order online, I usually wait for at least a week before filing a complaint, not everyone can process everything immediately. Sure it can be frustrating, not having your product so soon, but sending a mail that is on the rude side (at least to my eye anyway) is not going to be helpful. If you would have asked them politely why it took them so long, I am sure they would be more reasonable to you the next time you shop there. No reason to immediately spit at them with the "Are you kidding me?" route.

 

[DRDNA]

I don't understand all those fuss. If I order online, I usually wait for at least a week before filing a complaint, not everyone can process everything immediately. Sure it can be frustrating, not having your product so soon, but sending a mail that is on the rude side (at least to my eye anyway) is not going to be helpful. If you would have asked them politely why it took them so long, I am sure they would be more reasonable to you the next time you shop there. No reason to immediately spit at them with the "Are you kidding me?" route.

All very true but that in no way constitutes a Business to act in such an unprofessional childish manor.Right?

 

[Solaris17]

Seriously you needed to call me a douchebag, douchebag? Ok douchebag.
wow.. and I'm the only one in this entire topic who got an infraction.. wtf is up with that?

well its not like were going to tell you if we got one...this doesnt need to be a big deal dude just go chill out. Some people headed the warning and wont be buying. others got the idea and feel for the situation. and even so their are some who agree with the situation all together and dont think they were in the wrong. Just go calm down. Their is no way you will be able to get everyone to see your side its impossible. Just try to live with it.

All very true but that in no way constitutes a Business to act in such an unprofessional childish manor.Right?

not always the case. owners are human. Not to mention everyone does it. When you work for a company you are a representation of them. Wanna know who i was for a few years? I was the Dbag order taker when you decided to be a d$ck in the drive through. you know i would hold you their for like 10min while I counted the change. And if you decided to drive off and not wait id radio ahead to window one and make them hold your food. inturn they would tell you the fries would take 6min to cook and parked you anyway. I was also the cashier at the grocery store who wouldnt give you a discount aif you were an A hole or id say your cupons werent regonized by our system and point out the "participating locations only clause" even if they did infact work.

 

[JATownes]

Ya D007 you need to walk away for now....I can totally agree with your feelings! I would feel the same but now your pretty hot under the collar so time to chill...maybe 4:20 or a drink or a short walk or drive or something cuz sidewancker doesn't deserve the frustration your feeling and shouldn't have the satisfaction of it!

+1 to 4:20. The answer to all of lifes little problems.

 

[DonInKansas]

Newegg never canceled my order because they woke up on the wrong side of the bed.

Hilarious. From the Sidewinder website:

Sidewinder Computers is a home-based, e-commerce company.

Comparing apples to oranges a bit, don't you think?

This is a small business, not a huge conglomerate like Newegg. Do your homework before you start bashing someone. You've never taken longer than expected to mail something out? How would you have felt if you were on the receiving end of an email like this? Hopefully this will be a learning experience.

 

[Chicken Patty]

Its pretty obvious where the problem lies here...

+1000. What the heck.

Dale, you cannot come here and post something like this and expect people to fully agree with you. Sidewinders for some while now has been a known vendor with great customer service and 99.9 % of the people can agree. Just because YOU had a bad experience doesn't mean we all have to agree. I have bought from Gary many times and his service is 2nd to none, not to mention pricing is also among the best. I'm sorry YOU had a bad experience, it's ok to share I guess but you are only making a fool out of yourself. Not only that but you are being extremely rude just because somebody (quoted post above) disagreed with you. Mark is one of the most respectful and respected members of any online community you will ever join for you to come and just tell him to shut his mouth. Please tell me you were not in a proper state of mind when you posted this. Good luck with your buy somewhere else and hope you get your stuff soon bro, no hard feelings, but anybody can make a mistake bro.

 

[D007]

well its not like were going to tell you if we got one...this doesnt need to be a big deal dude just go chill out. Some people headed the warning and wont be buying. others got the idea and feel for the situation. and even so their are some who agree with the situation all together and dont think they were in the wrong. Just go calm down. Their is no way you will be able to get everyone to see your side its impossible. Just try to live with it.

Never wanted everybody on my side, just wanted people to stop trolling and trying to upset me when it's clear I'm already upset.

Hilarious. From the Sidewinder website:

Comparing apples to oranges a bit, don't you think?

This is a small business, not a huge conglomerate like Newegg. Do your homework before you start bashing someone. You've never taken longer than expected to mail something out? How would you have felt if you were on the receiving end of an email like this? Hopefully this will be a learning experience.

Nope, if you promise a shipping time you need to be able to honor it. period.
That's just good business practice and anyone I do business with understands that without me having to tell them that.

I won't be responding in this thread anymore. I made my point and I'm fine with that.
My apologies for my rudeness, but I'm no more or less a man than any of you, none of us are are perfect and all of us have been in the same pissed off position I am in right now.
It's funny how easy it is for people to forget that though when their not dealing with it.

 

[Fourstaff]

All very true but that in no way constitutes a Business to act in such an unprofessional childish manor.Right?

Yup. No way should the customer do the same, right?

 

[erocker]

Seriously you needed to call me a douchebag, douchebag? Ok douchebag.
wow.. and I'm the only one in this entire topic who got an infraction.. wtf is up with that?

1. You have no way of knowing if other members get infractions.

2. You are way out of line insulting basically every member who entered this thread

3. Letting your emotions get the better of you on an internet forum never turns out well. Never.

4. Drop it. Now it is nothing but drama. Drama, you, I and the rest of the fourm doesn't need.

5. Walk away and calm down. There is nothing at all that can be achieved in this thread any longer.

Now, in order to keep a sense of order on these forums, I'm telling you as a moderator to leave this alone. Your compliance is appreciated.

Thank you.

 

[DonInKansas]

All very true but that in no way constitutes a Business to act in such an unprofessional childish manor.Right?

He started it with his insulting and unprofessional complaint. I'd have told him to shove off as well.

 

[LAN_deRf_HA]

I think the "customer is always right" crap is dead wrong. The customer is often a moron, the rule should simply be that you always speak politely. I don't like the idea of someone having to continue to be polite while someone yells at them but it's just a good way to cover your ass.

 

[DRDNA]

Yup. No way should the customer do the same, right?

True as well.

He started it with his insulting and unprofessional complaint. I'd have told him to shove off as well.

I understand the way you feel...but I believe a business should ALWAYS take the higher road.

 

[JATownes]

There are now 26 members in this thread. I think the point has been made. And I will be leaving now and encourage the rest of the group to do the same. The more this keeps on going, the more people are going to come in and read all of the drama. This is not the example thread I want representing TPU. LaTeRz.

 

[DonInKansas]

I understand the way you feel...but I believe a business should ALWAYS take the higher road.

Why? I wouldn't want to do business with someone who's going to flip out at the slightest thought that they were being "wronged." They don't have to do business with him if they don't want to. He doesn't have to do business with them if he doesn't want to.

 

[Solaris17]

Why? I wouldn't want to do business with someone who's going to flip out at the slightest thought that they were being "wronged." They don't have to do business with him if they don't want to. He doesn't have to do business with them if he doesn't want to.

Id rather not deal with people I thought might sue me if i happen to miss the last fedex shipment that day.

 

[cadaveca]

He started it with his insulting and unprofessional complaint. I'd have told him to shove off as well.

True, however, if you were my employee, and did that, I'd tell you to shove off too.

You just never stoop to that level. But i guess I grew up on etiquette, so I expect a bit much, it seems.

And that's on a personal level, nevermind professional. I mean, sure I screw up too, but only on the personal level. And when I do, I'm quick to apologize, too.


But you know, I'm the "loyal cusomter" type, so I purposely am a jerk sometimes when it comes to situations like this...if I may end up spending thousands of dollars, I expect my feet washed. And when they are, you better bet I won't go anywhere else.

You just need to seperate business and pleasure. Gary clearly took pleasure in how he responded, and that was his mistake. I'm not excusing the OP here, though, but I won't be doing business there either.

 

[Chicken Patty]

There are now 26 members in this thread. I think the point has been made. And I will be leaving now and encourage the rest of the group to do the same. The more this keeps on going, the more people are going to come in and read all of the drama. This is not the example thread I want representing TPU. LaTeRz.

I just got to it now and shared my piece of information a few posts above yours. I will say one more thing before unsubscribing from this thread though.

Dale was obviously a bit rude when inquiring about his order so Gary instead of doing the same, politely just said his order was canceled. Sometimes it's better to just walk away in silence. My two cents. Later guys Good luck to you Dale as said before, wish you the best on getting your parts soon if you haven't. I'm not even sure how late I came into this thread.

 

[DRDNA]

Why? I wouldn't want to do business with someone who's going to flip out at the slightest thought that they were being "wronged." They don't have to do business with him if they don't want to. He doesn't have to do business with them if he doesn't want to.

yes you have the right to feel like this ... and I have a right as a person not to do business with a business that reacts to any customer like that...its unprofessional and shows lake of maturity in regards to how the business is operated ...not to mention it seems as tho it was the business OWNER that resorted to this type of shenanigan. My feelings is all I am stating here.

 

[LAN_deRf_HA]

If you own the business I think you can be a dick to whoever you want. If the business loss doesn't bother you then w/e.