I've personally never understood what the big draw is to their products. I've had a couple of their mice ,one of their keyboards, and I had several of their headsets, all of which were utter trash. In my opinion they are devices that console gamers think are good because theyve never had anything better. Kind of like someone who eats McDonald's every day and thinks it's the best thing in the world ,because they've never had anything else.
Razer is either not what they were to gain theyre reputation, or it was all fake feedback/buzz, or users with little exp.
of course I'm not going to speak on their top-tier items ,because just about every company (including the terrible ones) have $200 and $300 high-end models of everything ,that tend to be at least passable , I'm speaking mostly of the mid to high mid tier stuff, The stuff the nine out of 10 people are going to buy.
My first actual gaming mouse, Razer Naga 2014.
Mouse worked great for about 4 months or so after I got, then the first issue:
1st issue, about 4 months after purchase: tracking problems that lasted for days. I tried many things and eventually came to get the mouse working just fine when it was used on a plain white sheet of printer paper. So I had a piece of white paper as my mouse pad for about week. I got tired of it and eventually put my original mouse pad back and everything was working great like it was the first day I got it.
2nd issue, about 10 months after purchase: 3rd party Razer Synapse software issues. I had to uninstall and then manually clean the registry to remove all issues. I kept the software uninstalled after that......until
3rd issue, about 12 months after purchase: tracking issue again. Nothing I did fixed it. I reached out to Razer support. They had me install the Synapse software again and tracking issue went away....seriously....WTF?
4th issue, about 16 months after purchase: issue with middle mouse button clicks. After some troubleshooting I ended up removing the Synapse software, again, and the middle mouse button issue went away.
5th issue, about 21-22 months after purchase: middle mouse button not working with clicks and scrolling. I reach out to Razer support after my TSing didn't find a resolution. Installed the Synapse software for a third time, middle mouse button worked like the mouse was brand new.
6th issue, about 25 months (3 weeks past 2 year warranty) after purchase: middle mouse button, complete failure. Clicks and scrolling are not working. Tried the mouse on multiple computers, removed and re-installed Synapse, contacted Razer support - nothing got it working again. Razer wouldn't replace/repair the mouse since it was past warranty even though they now had 3 support issues from this mouse.
I no longer buy Razer products. I do not support them. My Logitech G502 has been working without issues for the past 1.5 years; hopefully no issues with her for a long time to come. I even have a 5-button MS mouse that is 9+ years old (I actually found the newegg invoice on this mouse, I purchased it 4/6/2008) that has had hours upon hours of use that still works without issues and it cost me $20. I use it at work, 5 days a week.... How does an $18 mouse last for so long whereas a $70+ gaming mouse has so many issues and mechanical failure just after 2 years?
