[SOLVED] Thermal Grizzly Kryonaut PSA (nasty scratching)

FreedomEclipse · Dec 10, 2019

EarthDog said:
That is a hefty amount considering. Hopefully we don't see more moving forward... (I'll take bets we don't... I love to gamble).

Basically a cost of a new D-15S . Either way that CPU is gonna need lapping as well as the old CPU cooler.

EarthDog · Dec 10, 2019

FreedomEclipse said:
Basically a cost of a new D-15S . Either way that CPU is gonna need lapping as well as the old CPU cooler.

MEH. I wouldn't even bother. The amount of time and effort for the yields isnt worth it to me.

FreedomEclipse · Dec 10, 2019

EarthDog said:
MEH. I wouldn't even bother. The amount of time and effort for the yields isnt worth it to me.

Its just to get rid of the scratching and pitting mind you. Specially if the D15s is pitted.
Lap it, sell it. Profit

EarthDog · Dec 10, 2019

FreedomEclipse said:
Its just to get rid of the scratching and pitting mind you. Specially if the D15s is pitted.
Lap it, sell it. Profit

EarthDog said:
MEH. I wouldn't even bother. The amount of time and effort for the yields isnt worth it to me.

If this guy found Kryo to be 2C worse, he needs to work on his application and mounting before he laps. It really won't make a difference outside of looks.. but to each their own.

biffzinker · Dec 10, 2019

No compensation for the scratched to hell heat spreader on i7-8700K? You can barely make out the S-Spec batch number now.

toyo · Dec 10, 2019

biffzinker said:
No compensation for the scratched to hell heat spreader on i7-8700K? You can barely make out the S-Spec batch number now.

You can buy a new copper IHS and D15S cooler from 150EU. Let's not exaggerate, mistakes happen, TG took full responsibility and solved it in just a day, which I am 100% OK with, in fact it exceeds my expectations.
The cooling performance is hardly affected, and the 8700K doesn't have warranty either, since I delidded it. PC is functional and cooling is just fine (with NTH1 paste). If we find a way to make sure that a batch of Kryonaut is not "scratchy", I'll buy another tube myself, since I want to see how the good batches perform (this scratchy batch performs a bit worse than NTH1 which I assume is not supposed to be the case).

freeagent · Dec 10, 2019

At least you got a new cooler. Had that been any other company I highly doubt you would have seen the same outcome. Nice.

toyo · Dec 10, 2019

freeagent said:
At least you got a new cooler. Had that been any other company I highly doubt you would have seen the same outcome. Nice.

Had very positive RMA experiences with Logitech and Steelseries as well. Logitech insisted to send me a new mouse for an old MX1100 that would slightly fail at times to connect with the wireless receiver, I just hoped for some firmware/driver fix, but their support pushed really hard to send a new mouse for some reason. When it arrived, it was not a MX1100 (which I assume was no longer produced), but a brand new Performance MX.
As for Steelseries, their famed Rival 600 mouse has a propensity for losing its rubber sides which can be pretty much just be glued back on. SS sent me a new Rival 600 though, because they did not have the detachable sides in store yet.
But yeah, in general it's quite jarring to have to deal with RMA, and many corporations "fix" the product and send it back to you. I remember some Thermaltake mouse that they had to remove the feet from to open it up and fix whatever was broken, and they reglued the feet back like shit, and it still broke again just 2 weeks later. After I got angry they sent a new one though.

lexluthermiester · Dec 10, 2019

This thread seems to have run it's course. The OP has stated the problem is resolved and there is some pointless bickering going on.

System Name	Codename: Icarus Mk.V
Processor	Intel 8600k@4.8Ghz
Motherboard	Asus ROG Strixx Z370-F
Cooling	CPU: BeQuiet! Dark Rock Pro 4 {1xCorsair ML120 Pro\|5xML140 Pro}
Memory	16 Corsair Vengeance White LED DDR4 3200Mhz {2x8GB}
Video Card(s)	Gigabyte 1080Ti Gaming OC\|Accelero Xtreme IV
Storage	Samsung 970Evo 512GB SSD (Boot)\|WD Blue 1TB SSD\|2x 3TB Toshiba DT01ACA300
Display(s)	Asus PB278Q 27"
Case	Corsair 760T (White)
Audio Device(s)	Yamaha RX-V573\|Speakers: JBL Control One\|Auna 300-CN\|Wharfedale Diamond SW150
Power Supply	Corsair AX760
Mouse	Logitech G900/G502
Keyboard	Duckyshine Dead LED(s) III
Software	Windows 10 Pro
Benchmark Scores	(ノಠ益ಠ)ノ彡┻━┻

System Name	Codename: Icarus Mk.V
Processor	Intel 8600k@4.8Ghz
Motherboard	Asus ROG Strixx Z370-F
Cooling	CPU: BeQuiet! Dark Rock Pro 4 {1xCorsair ML120 Pro\|5xML140 Pro}
Memory	16 Corsair Vengeance White LED DDR4 3200Mhz {2x8GB}
Video Card(s)	Gigabyte 1080Ti Gaming OC\|Accelero Xtreme IV
Storage	Samsung 970Evo 512GB SSD (Boot)\|WD Blue 1TB SSD\|2x 3TB Toshiba DT01ACA300
Display(s)	Asus PB278Q 27"
Case	Corsair 760T (White)
Audio Device(s)	Yamaha RX-V573\|Speakers: JBL Control One\|Auna 300-CN\|Wharfedale Diamond SW150
Power Supply	Corsair AX760
Mouse	Logitech G900/G502
Keyboard	Duckyshine Dead LED(s) III
Software	Windows 10 Pro
Benchmark Scores	(ノಠ益ಠ)ノ彡┻━┻

Processor	Ryzen 7 3800X
Motherboard	MSI B450 Tomahawk ATX
Cooling	Cooler Master Hyper 212 Black Edition
Memory	PNY Anarchy-X XLR8 Red DDR4-3200 16GB kit & PNY Anarchy-X XLR8 Red DDR4-2666 16GB kit
Video Card(s)	MSI GeForce RTX 2060 GAMING Z 6G
Storage	Samsung 970 EVO NVMe M.2 500 GB, SanDisk Ultra II 480 GB
Display(s)	Samsung SyncMaster C27H711 OC refresh rate 110Hz
Case	Phantek Eclipse P400S (PH-EC416PS)
Audio Device(s)	EVGA NU Audio
Power Supply	EVGA 850 BQ
Mouse	SteelSeries Rival 310
Keyboard	Logitech G G413 Silver
Software	Windows 10 Professional 64-bit v2004

Processor	i7 8700K
Motherboard	MSI Z370 Gaming Plus
Cooling	Noctua NH-D15S + NF-A12x25 PWM + 4xNF-A14 PWM
Memory	16 GB Adata XPG Dazzle DDR4 3000 MHz CL16
Video Card(s)	Gigabyte GTX 1070 Ti Gaming 8G
Storage	Samsung 970 EVO Plus, Samsung 850 Evo
Display(s)	Samsung C24FG73 144Hz 1080p
Case	Fractal Design Meshify C
Audio Device(s)	Steelseries Arctis 3
Power Supply	Superflower Leadex II Gold 650W
Mouse	Steelseries Rival 600
Keyboard	Steelseries Apex 7
Software	Windows 10 x64 Pro

System Name	Street Meat
Processor	AMD R5 3600XT
Motherboard	Asus ROG Strix B550-F Gaming
Cooling	Thermalright Le Grand Macho RT + TY143 + TFX
Memory	16GB G.Skill Trident Z Royal 3200 C14
Video Card(s)	EVGA GTX 980 Classified 3988
Storage	WD SN750 1TB+500GB, 2x Intel 545s 256, WD1TB Black, 1TB Toshiba
Display(s)	22" Sammy, 55" Hisense
Case	Fractal Design Meshify C TG, White
Audio Device(s)	NAD, Mission, Monitor Audio
Power Supply	CM Silent Pro M2 850
Mouse	Zowie EC2 Evo
Keyboard	Logitech 910
Software	Yes
Benchmark Scores	Some numbers

[SOLVED] Thermal Grizzly Kryonaut PSA (nasty scratching)

FreedomEclipse

~Technological Technocrat~

EarthDog

FreedomEclipse

~Technological Technocrat~

EarthDog

biffzinker

toyo

freeagent

toyo

lexluthermiester

System Name	GPD-Q9
Processor	Rockchip RK-3288 1.8ghz quad core
Motherboard	GPD Q9_V6_150528
Cooling	Passive
Memory	2GB DDR3
Video Card(s)	Mali T764
Storage	16GB Samsung NAND
Display(s)	IPS 1024x600