• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

Steam/Epic and alike clients randomly lose connection

Joined
Mar 21, 2009
Messages
6,193 (1.12/day)
Location
Midlands,UK
System Name Ultraman
Processor Intel core i9 13900HK
Motherboard Alienware/Dell inverted motherboard
Cooling Alienware/Dell cooling solution + IETS GT500 cooling pad
Memory Alienware/Dell 32GB 6000mhz DDR5
Video Card(s) Nvidia RTX4080 12GB
Storage 1TB Dell supplied NVME + Samsung Evo 1TB NVME
Display(s) AOC Gaming CU34G3S/BK
Case Alienware X16
Audio Device(s) onboard/Speakers: Logitech G560
Power Supply Alienware/Dell battery + 330W charger
Mouse Microsoft Pro Intellimouse - White
Keyboard Ducky One2 SF White MX cherry Red
Software Windows 11
So this is the 2nd or 3rd time it has happened now, every now and then all my game clients will randomly disconnect from the server despite still having internet connection.
Has this happened to anyone else?
My older brother has also had it happen to him aswell on his PC.
 

ixi

Joined
Aug 19, 2014
Messages
1,451 (0.41/day)
Are you both on the same lan? There can be more reasons.

ISP fault till you.
ISP fault from your location till steam server (routing).
Other ISP (carriers) fault between your ISP and your dst.
Local LAN problem. As well it can be because of your pc and dunno what is happening on it.
 

silentbogo

Moderator
Staff member
Joined
Nov 20, 2013
Messages
5,474 (1.44/day)
Location
Kyiv, Ukraine
System Name WS#1337
Processor Ryzen 7 3800X
Motherboard ASUS X570-PLUS TUF Gaming
Cooling Xigmatek Scylla 240mm AIO
Memory 4x8GB Samsung DDR4 ECC UDIMM
Video Card(s) Inno3D RTX 3070 Ti iChill
Storage ADATA Legend 2TB + ADATA SX8200 Pro 1TB
Display(s) Samsung U24E590D (4K/UHD)
Case ghetto CM Cosmos RC-1000
Audio Device(s) ALC1220
Power Supply SeaSonic SSR-550FX (80+ GOLD)
Mouse Logitech G603
Keyboard Modecom Volcano Blade (Kailh choc LP)
VR HMD Google dreamview headset(aka fancy cardboard)
Software Windows 11, Ubuntu 20.04 LTS
Has this happened to anyone else?
Yep, I have this thing happening all the time for the past couple of years. I think it has something to do with steam not properly validating your session ID (especially on fresh start).
For example, friends list would pop up occasionally with failure to load, or if I try to load my profile or a store page(anything w/ WebUI), then the first load always fails until I re-load the page. Afterwards everything is fine for a couple of hours, and it's only webUI elements.
 

ixi

Joined
Aug 19, 2014
Messages
1,451 (0.41/day)
At least for me I have never had random disconnects and reconnects.

Except those times when steam or isp is doing planned works.
 
Joined
Apr 14, 2019
Messages
221 (0.12/day)
System Name Violet
Processor AMD Ryzen 5800X
Motherboard ASRock x570 Phantom Gaming X
Cooling Be quiet! Dark Rock Pro 4
Memory G.Skill Flare x 32GB 3400Mhz
Video Card(s) MSI 6900XT Gaming X Trio
Storage Western Digital WD Black SN750 1TB
Display(s) 3440x1440
Case Lian Li LANCOOL II MESH Performance
Power Supply Corsair RM850x
Mouse EVGA X15
Keyboard Corsair K95 RGB
Software Windows 10 64bit
Is that with playing online or with downloading games / updates?
 

Solaris17

Super Dainty Moderator
Staff member
Joined
Aug 16, 2005
Messages
25,887 (3.79/day)
Location
Alabama
System Name Rocinante
Processor I9 14900KS
Motherboard EVGA z690 Dark KINGPIN (modded BIOS)
Cooling EK-AIO Elite 360 D-RGB
Memory 64GB Gskill Trident Z5 DDR5 6000 @6400
Video Card(s) MSI SUPRIM Liquid X 4090
Storage 1x 500GB 980 Pro | 1x 1TB 980 Pro | 1x 8TB Corsair MP400
Display(s) Odyssey OLED G9 G95SC
Case Lian Li o11 Evo Dynamic White
Audio Device(s) Moondrop S8's on Schiit Hel 2e
Power Supply Bequiet! Power Pro 12 1500w
Mouse Lamzu Atlantis mini (White)
Keyboard Monsgeek M3 Lavender, Akko Crystal Blues
VR HMD Quest 3
Software Windows 11
Benchmark Scores I dont have time for that.
Never happened to me. I have multiple people with steam accounts in my network at any given time.
 
D

Deleted member 158293

Guest
Nope hasn't happen to me. However various router level threat protection stuff, PI-HOLE lists...etc... can interfere with programs like Steam and epic store DRM connections.
 
Joined
Aug 25, 2015
Messages
210 (0.07/day)
Location
Chicago, IL
System Name Mass Effect/Lost Ark
Processor AMD Ryzen 5 5600X/AMD Ryzen 7 2700X
Motherboard Asus ROG Strix X470-F Gaming/Asus ROG Strix B450-F Gaming II
Cooling Noctua NH-D15S/AMD Wraith Max
Memory G.Skill Ripjaws V Series 16GB (2x8GB) DDR4-3200/Corsair Vengeance RGB Pro 16GB (2x8GB) DDR4-3200
Video Card(s) MSI AMD Radeon RX 6750 XT Mech 2x/MSI AMD Radeon RX 5700 XT Mech OC
Storage Samsung 860 Evo 500GB 2.5" SSDs x2, WD Black 4TB 3.5" 7200RPM, Samsung 970 EVO 500GB 1TB NVME M.2
Display(s) Acer XF270H 1920x1080p @ 144Hz
Case Thermaltake Core P3 TG ATX Mid Tower/CoolerMaster MasterCase Pro 5
Audio Device(s) SteelSeries Actis Nova 3 RGB
Power Supply Cooler Master V850 80+ Gold/Corsair CX650M 80+ Bronze
Mouse Thermaltake Level 10 M/Logitech G502
Keyboard Corsair K70 RGB MK.2 Wired Gaming Edition/Steelseries Apex 3 RGB
Software Windows 10 Pro OEM 64bit/Ubuntu 22.04.1 64bit
I haven't personally had this issue either unless my ISP were upgrading on their end. I would definitely start with them or the router being used on the network.
 
Joined
Jun 29, 2009
Messages
1,875 (0.35/day)
Location
Heart of Eutopia!
System Name ibuytheusedstuff
Processor 5960x
Motherboard x99 sabertooth
Cooling old socket775 cooler
Memory 32 Viper
Video Card(s) 1080ti on morpheus 1
Storage raptors+ssd
Display(s) acer 120hz
Case open bench
Audio Device(s) onb
Power Supply antec 1200 moar power
Mouse mx 518
Keyboard roccat arvo
never had probs bout 13 years and since last year mostly with steam friends\coop play random disconnects.
same provider and only 2 modems all the years so ......
 
Top