Sudden loss of display when load is applied to graphics card.

cheesy999 · Nov 27, 2011

I was playing Race driver grid 2 days ago and all of a sudden the computer froze,the audio looped,and the display went blank.

I, decided to ignore this and restarted the computer. hoping I would never see the problem again, unaware of the issues lurking deep within my computer cases' dark interior.

Yesterday,it happened twice in race driver, once in battlefield, I suspected there must have been a small error in my system somewhere, so I reset the ram and processor back to normal speeds, and carried on.

Today it started to crash in less intensive tasks such as watching videos, I decided to run some tests to see what was wrong, now i know something was indeed very wrong!

I ran 4 hours of memtest before deciding the ram was ok, I decided it was probably the graphics card.

Then I launched OCCT, this is where it goes from bad to worse, I ran the GPU test, there were no problems.

I then launched the GPU memory test, and suddenly, blackness appeared all around me, the computer fell silent.

I then restarted the computer, the displays turned off, and the GPU fan stayed at full power , however the rest of the computer appeared to start and function as normal, with the hard drive and DVD drive lights appearing as they normally do.

I quickly found I was unable to fix the problem, and am now posting this thread on TPU, requesting your guidance and advice, on how I can overcome this issue, and triumphantly win this battle with my computer's swift and devastating graphical error.

tl/dr: how can I make it work again?

theJesus · Nov 27, 2011

I don't think you can fix that, buddy. Sounds like your VRAM is FUBAR. Is the card under warranty?

cheesy999 · Nov 27, 2011

theJesus said:
I don't think you can fix that, buddy. Sounds like your VRAM is FUBAR. Is the card under warranty?

I think it is somewhere around half-way through it's 5 year warranty.

However I would prefer if I didn't have to send it back if possible , as my motherboard graphics are only able to power 1 monitor at a time.

theJesus · Nov 27, 2011

I'd RMA if I were you. If you want, I can send you an 8400gs so you can still use multiple monitors.

cheesy999 · Nov 27, 2011

theJesus said:
I'd RMA if I were you. If you want, I can send you an 8400gs so you can still use multiple monitors.

I think it would cost more to ship it then it would to buy one, I think I'll be able to borrow a card or laptop or something from someone I know.

thanks for the offer though

Bo$$ · Nov 27, 2011

well if it is no display then no fix mate

cheesy999 · Nov 28, 2011

Bo$$ said:
well if it is no display then no fix mate

so the best thing to do is to hope they are out of 250's and send a 450 back :laugh:

theJesus · Nov 28, 2011

lol yeah, pretty much

dhdude · Nov 28, 2011

Cheesy, I have a 5770 I'm looking to sell for 40 quid? Unfortunately I don't have any worse cards at the moment, otherwise I'd give ya one seeing as we apparently live so close!

cheesy999 · Nov 28, 2011

dhdude said:
Cheesy, I have a 5770 I'm looking to sell for 40 quid? Unfortunately I don't have any worse cards at the moment, otherwise I'd give ya one seeing as we apparently live so close!

normally I'd probably say yes to the 5770 but unfortunately I just don't have the money at the moment.

anyone know what zotac are like for RMAs?

i think I might be able to borrow a 5450 of someone I know for now though

dhdude · Nov 28, 2011

I should have really read the whole thread first before posting; just tired, so apologies!

RMA or bake? I've baked a card or two back from dying/death and they have seemed to work fine since, but if you're still within warranty, then RMA, even if it is a PITA

cheesy999 · Nov 29, 2011

I managed to fix it, so now i don't need to send it back under warranty

theJesus · Nov 29, 2011

cheesy999 said:
I managed to fix it, so now i don't need to send it back under warranty

How did you manage to fix it?

cheesy999 · Nov 29, 2011

theJesus said:
How did you manage to fix it?

The problem was one that has affected us at the forums since the beginning of time...

The power cable had come loose :laugh:

theJesus · Nov 29, 2011

cheesy999 said:
The problem was one that has affected us at the forums since the beginning of time...

The power cable had come loose

d'oh!

Glad you figured it out and it wasn't anything severe :toast:

System Name	PC
Processor	AMD Ryzen 3600
Motherboard	MSI B450 Mortar Max
Cooling	Phanteks PH-TC12DX, 3 x NZXT FN 140mm, 1x NZXT FV V2 120mm
Memory	32gb DDR4 3200mhz
Video Card(s)	ASUS R9 290 DCII-OC 4GB
Storage	corsair mp600 1TB
Display(s)	LG 27MB85Z 27" 1440p
Case	NZXT Source 340
Power Supply	Thermaltake 675w
Mouse	Logitech G500S
Keyboard	Logitech G510S
Software	Windows 8.1 64 bit

System Name	Desktop\|\| Virtual Host 0
Processor	Intel Core i5 2500-K @ 4.3ghz \|\| 2x Xeon L5630 (total 8 cores, 16 threads)
Motherboard	ASUS P8Z68-V \|\| Dell PowerEdge R710 (Intel 5520 chipset)
Cooling	Corsair Hydro H100 \|\| Stock hotplug fans and passive heatsinks
Memory	4x4gb Corsair Vengeance DDR3 1600 \|\| 12x4gb Hynix DDR3 1066 FB-DIMMs
Video Card(s)	MSI GTX 760 Gaming Twin Frozr 4GB OC \|\| Don't know, don't care
Storage	Hitachi 7K3000 2TB \|\| 6x300gb 15k rpm SAS internal hotswap, 12x3tb Seagate NAS drives in enclosure
Display(s)	ViewSonic VA2349S \|\| remote iDRAC KVM console
Case	Antec P280 \|\| Dell PowerEdge R710
Audio Device(s)	HRT MusicStreamer II+ and Focusrite Scarlett 18i8 \|\| Don't know, don't care
Power Supply	SeaSonic X650 Gold \|\| 2x870w hot-swappable
Mouse	Logitech G500 \|\| remote iDRAC KVM console
Keyboard	Logitech G510 \|\| remote iDRAC KVM console
Software	Win7 Ultimate x64 \|\| VMware vSphere 6.0 with vCenter Server 6.0
Benchmark Scores	Over 9000 on the scouter

System Name	PC
Processor	AMD Ryzen 3600
Motherboard	MSI B450 Mortar Max
Cooling	Phanteks PH-TC12DX, 3 x NZXT FN 140mm, 1x NZXT FV V2 120mm
Memory	32gb DDR4 3200mhz
Video Card(s)	ASUS R9 290 DCII-OC 4GB
Storage	corsair mp600 1TB
Display(s)	LG 27MB85Z 27" 1440p
Case	NZXT Source 340
Power Supply	Thermaltake 675w
Mouse	Logitech G500S
Keyboard	Logitech G510S
Software	Windows 8.1 64 bit

System Name	Desktop\|\| Virtual Host 0
Processor	Intel Core i5 2500-K @ 4.3ghz \|\| 2x Xeon L5630 (total 8 cores, 16 threads)
Motherboard	ASUS P8Z68-V \|\| Dell PowerEdge R710 (Intel 5520 chipset)
Cooling	Corsair Hydro H100 \|\| Stock hotplug fans and passive heatsinks
Memory	4x4gb Corsair Vengeance DDR3 1600 \|\| 12x4gb Hynix DDR3 1066 FB-DIMMs
Video Card(s)	MSI GTX 760 Gaming Twin Frozr 4GB OC \|\| Don't know, don't care
Storage	Hitachi 7K3000 2TB \|\| 6x300gb 15k rpm SAS internal hotswap, 12x3tb Seagate NAS drives in enclosure
Display(s)	ViewSonic VA2349S \|\| remote iDRAC KVM console
Case	Antec P280 \|\| Dell PowerEdge R710
Audio Device(s)	HRT MusicStreamer II+ and Focusrite Scarlett 18i8 \|\| Don't know, don't care
Power Supply	SeaSonic X650 Gold \|\| 2x870w hot-swappable
Mouse	Logitech G500 \|\| remote iDRAC KVM console
Keyboard	Logitech G510 \|\| remote iDRAC KVM console
Software	Win7 Ultimate x64 \|\| VMware vSphere 6.0 with vCenter Server 6.0
Benchmark Scores	Over 9000 on the scouter

System Name	PC
Processor	AMD Ryzen 3600
Motherboard	MSI B450 Mortar Max
Cooling	Phanteks PH-TC12DX, 3 x NZXT FN 140mm, 1x NZXT FV V2 120mm
Memory	32gb DDR4 3200mhz
Video Card(s)	ASUS R9 290 DCII-OC 4GB
Storage	corsair mp600 1TB
Display(s)	LG 27MB85Z 27" 1440p
Case	NZXT Source 340
Power Supply	Thermaltake 675w
Mouse	Logitech G500S
Keyboard	Logitech G510S
Software	Windows 8.1 64 bit

System Name	Desktop \| Server
Processor	Intel i7 2700k @ 4.6GHZ \| AMD 5350 @ 2500MHZ
Motherboard	Asus P7Z77-V Pro \| Asus AM1I-A
Cooling	Corsair H60v2 \| Stock Air
Memory	Crucial Ballistix 2x8GB CL8 1600MHZ \| Corsair Vengence 2x4GB CL9 1600MHZ
Video Card(s)	EVGA GTX 1060 6GB \| PNY GTX 750Ti
Storage	Samsung 840 EVO 250GB + 4TB WD Red \| 2x Seagate Barracuda 2TB
Display(s)	Samsung S27D390H + Asus VE276Q \| Headless
Case	Fractal Design R5 \| CM Elite 110
Audio Device(s)	Asus Xonar D1 w/Otone Stilo 5.1 and Creative Fatal1ty headset
Power Supply	EVGA Supernova 850 G2\| Corsair CX430M
Mouse	Razer Imperator 2012
Keyboard	Corsair K90
Software	Windows 7 SP1 X64 \| Ubuntu 16.04LTS

System Name	Cannon
Processor	Intel Core i7 13700K
Motherboard	Asus Z690-P D4
Cooling	Corsair H100i PRO XT w/ Corsair ML120 White LED x2
Memory	32GB (4x8GB) Corsair Vengeance Pro RGB 3600MHz
Video Card(s)	Palit RTX 3060 Ti Dual 8GB
Storage	1TB 980 Pro w/Heatsink + 500GB 970 Evo Plus NVMe + 2TB MX500 + 500GB 850 Evo
Display(s)	34” Dell S3422DWG 3440x1440 144hz Curved + 27" Dell U2713H IPS 1440p + Dell P2219H IPS 1080p
Case	Corsair 4000X RGB - 3xSP120 ELITE RGB (Front Intake) + 1xML120 White LED (Rear Exhaust)
Audio Device(s)	Creative Sound Blaster Z SE + Logitech z623 2.1
Power Supply	Corsair RM850x SHIFT
Mouse	Logitech G602
Keyboard	Corsair K70 RGB
VR HMD	Oculus Quest 2
Software	Windows 11 Pro x64 \|\| Linux Mint
Benchmark Scores	None. Primary uses are browsing, music, gaming (mostly Battlefield & Doom) and virtualization!

Sudden loss of display when load is applied to graphics card.

Lab Extraordinaire