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Sunday Special: LITS Event & Thoughts On The State Of PC Gaming

qubit

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#1
Yesterday, my friend and I went to the first ever London International Technology Show (LITS) www.litshow.co.uk held in one large hall at the modern and impressive ExCel centre in Docklands, London. I'll say now, that I didn't go intending to write a piece on it, so I didn't make any notes or take any pictures. Everything in this editorial is therefore from my memory and impressions of this event, so please forgive me that it's not a comprehensive review of everything that went on.

Show full news post
 
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#2
Sounds like a fun event. Wish I was there, but we don't get shows like that (or, at all) here. And I'm not keen on travelling for hours on end to CeBit or the like.
 

AltecV1

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#3
..i always thought english people are weird,but having a show about sluts :roll:

lits = slut in estonian
 
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#4
..i always thought english people are weird,but having a show about sluts :roll:

lits = slut in estonian
Wow, I learned my first word in Estonian today.
 

FreedomEclipse

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#5
big shout out to yoyotech - them guys are awesome.

or at least they were until they stopped giving out discounts to regular/frequent customers.

but i understand...times are tough and they need every penny they can get - so i do my shopping all online from ebuyer instead as yoyotech wont knock their prices down a little even when im buying a lot of stuff.


I would have gotten my whole Z68 setup from them if they were willing, but no. they just didnt want to play ball. so they lose a customer
 
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#6
big shout out to yoyotech - them guys are awesome.

or at least they were until they stopped giving out discounts to regular/frequent customers.

but i understand...times are tough and they need every penny they can get - so i do my shopping all online from ebuyer instead as yoyotech wont knock their prices down a little even when im buying a lot of stuff.


I would have gotten my whole Z68 setup from them if they were willing, but no. they just didnt want to play ball. so they lose a customer
I left a decent amount of money on a local e-tailer, been a regular customer for almost a decade now. No price reductions or anything, but free upgrades to a better product if the one I want is no more on stock, I can pay my bills way after the 30 day period with no hassle, and many other convenient gestures make me stay even if i don't get stuff cheaper.
 

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#7
I left a decent amount of money on a local e-tailer, been a regular customer for almost a decade now. No price reductions or anything, but free upgrades to a better product if the one I want is no more on stock, I can pay my bills way after the 30 day period with no hassle, and many other convenient gestures make me stay even if i don't get stuff cheaper.
they dont do any of those.

I know the staff there quite well and i used to pop in there to chat to them when i can. the staff all know me. but they dont give me anything but rock solid support if i need to RMA something.

I netted them a quite a bit of business too by introducing a lot of my friends to them. but like they said, If they give discounts to me - then they would have to do that for every regular/frequent customer that walks through the door and asks for it (and they have a lot of those im guessing)

Its sad for me to part ways with them as their like the best pc hardware shop in the whole of london. but If they only offer me their 'internet prices' in store then what is there to stop me going to other online retailers to spend my money if the prices are more or less then same? theres no advantage of going to yoyotech as lots of online retailers offer good support when the customer needs it (bar OCuK - they are terrible. those monkeys shouldnt even be in business)

I spent almost more then 10 years building up a rapport with yoyotech and the door was pretty much slammed in my face. They were polite about it though....Polite in the sense that youre giving someone enough money to get home after you just beat them senseless and mugged them at knifepoint. know what I mean?

Of course i still pop in for a chat when im in the area - but those visits are become less and less frequent for obvious reasons
 
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#8
Reminds me of the old way Newegg was. On top of rock bottom prices they used to really give a lot of free gifts and such with orders. Simple stuff but always a nice thought. You could usually use it to tell friends and spread the word. Their shipping was horrid tho.

Then their shipping finally burned me. Fedex refused to deal with me, Newegg refused to deal with me...took the money back and Egg slapped me with an 8+ year embargo on my address. So I shopped elsewhere or had family order for me.

Finally was able to place an order with them again a few months back, shipping is better now and I can locally pick up since I live near their HQ, but no more freebies. Can understand why but it was a nice thought back then. Their pens were some of the best I ever used.

Prices also just aren't as low as they could be either. So in the end, despite being a loyal customer, they lost 8yrs of my business over a $75 package that Fedex lost. Now I'm shopping elsewhere instead of keeping my business with them. Course there is a lot more competitors now.

Its nice to be loyal and support a good company, but most of the time I find that the bigger they get, the less they care about that loyalty. You go from being a valued customer to just another number. When it gets like that, might as well just shop elsewhere.
 
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#9
I went on Friday and what a dissapoinment; it was smaller than I thought and didn't see many people (maybe because it was Friday); some big names were missing; it wasn't like those shows we see in Taiwan or in the USA, that's for sure. Thanks god I bought 2 for 1 online and I paid £10, they were charging £15 a ticket at the door. The Yoyotech girl
saved the day though. :D
 

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#10

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#11
@Qubit : No offense, but this is a show review not an editorial. :D
(Sorry couldn't resist. Well done. :toast: )

I wish there were some shows a little closer to me, but when you live in the sticks that's to be expected.
 

qubit

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#12
@Qubit : No offense, but this is a show review not an editorial. :D
(Sorry couldn't resist. Well done. :toast: )

I wish there were some shows a little closer to me, but when you live in the sticks that's to be expected.
I guess the boundaries between news, reviews and editorials can be somewhat blurred, lol. Yes, it certainly has a strong review element to it, but the whole reason for posting it was to make the point that PC gaming is alive and well, so I figured that made it an "editorial". I thought making this point was very important, given the significance of this new show.

And there's another damned good reason why it's not flagged as a "review": there's no button for that! :laugh:
 

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#13
The closest "decent" shows for me would be Chicago (~3.5 to 4 hours one way driving).
The shows in Las Vegas are a 3.5 hour flight one way (not counting the time you spend getting to the airport, waiting, flying, waiting, getting a car, waiting, etc.) It ends up taking all day no matter what.
Hotel accomodations are not exactly cheap either.

There's not really anything good in WI.
 

qubit

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#14
pics or it didnt happen
While I don't have a pic either, I can second that. Those legs! :eek: Mind you, I really liked the cute one on the Harmon-Kardon stand. ;)

I'm with you on your customer service story. It's a real shame when a company can't look past its own nose and see the wider picture.

So yeah, they "lose" money by giving a discount, but there's two points to this:

1 Normal economies of scale put a downward pricing pressure when bulk buying. Therefore, a price reduction is expected. Heck, every supermarket practices this principle widely
2 Their "loss" is more than made up for in your continued business, but more importantly, your personal recommendation of that company. Now look what's happened: you've stopped giving them significant custom and have warned on the internet, countless others not to bother. So how is their stupid policy good business sense? :shadedshu

They lost my business too. I bought one item from them, got crap service and blacklisted them. This is what happened.

I had a reference HD2900XT at the time and that stock cooler made a horrible noise, even with the card idling on the desktop. There weren't many choices for third party coolers for that card, either. I settled on some Accelero triple slot model, bought it from Overclockers (yes, OcUK, you read that right) and waited for it to arrive.

When I fitted it, I found that it kinked the motherboard on the card quite significantly. Over time, it would definitely cause card failure. I checked and double checked, but I had not done anything wrong. The cooler obviously had a manufacturing fault and was slightly out of tolerance by 1-2mm. I RMA'd it as faulty describing the fault. I asked for a full refund, thinking I'd been stiffed by Overclockers with a dodgy one and just wanted out of the deal. I asked for the shipping both ways too, which I eventually got after the usual back and forth reminding them. :rolleyes: (Happens every single time, so it's obvious they do this on purpose.)

I then got the same Accelero cooler from Yoyotech, but it had the same bloody problem, so it's obviously a design fault. :banghead: I once again RMA'd it, describing the fault. Only this time, Yoyotech said there was no fault found and refused my shipping costs. I phoned them up and explained how it didn't fit. They insisted that it fitted their referece card, so point blank refused to refund my shipping costs which were around £10-12 overall. I then demanded to speak to the manager, but got the same broken record response regardless of what I told him or how much detail I went into. We ended up going round in circles and I was f* livid, telling them that I'd never buy anything from them again. And I didn't

Since then, I've spent around a grand on PC upgrades, but not a penny with them. Hope you're happy with that lousy tenner you kept from me. :slap:

Nowadays, I shop almost exclusively with www.novatech.co.uk, because I've had consistently excellent customer service from them. If I have a problem with a purchase, they never quibble about it and are always courteous and polite to me. They have had that grand off me.
 
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#15

FreedomEclipse

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#16
let's say that from waist down it was like ... porn :cool:
not good enough man!! youre forgetting that most tech sites always get pics of boothbabes at big events like computex!

you gotta give the nerds out there something to fap to - some of them have never left the safety of their basement and seen the light of day let alone what a girls sexilicious bare exposed legs looks like.