Terminal Server Licensing Error

[CrAsHnBuRnXp]

Wasnt sure if this should go in Network & Security or General Software. If it needs to be moved, please feel free to do so.

Here is my issue. I have multiple users trying to RDP into 2 different websites to access the information they need. However, when they try to, they receive the error messaged attached below.

Ive gotten in contact with the parties that our users are trying to RDP into and they are telling us that its more of a Microsoft problem as the error being presented is the result of a Windows Update. They then directed me here. However, I have already gone on one users machine and deleted the registry key (MSLicense) manually myself and it did not work.

My question is, does anyone happen to know the name of the update that would cause this error? Im Googling around seeing if I can find it. But would like to gather more help if I could.

We were fine up until about 2 weeks ago when the network went down and upon booting back up pushed out all these Windows Updates that hadnt been pushed out in quite some time. So this appears to be a result of that happening.

Thanks for any and all input guys!

 

[Easy Rhino]

i can't help you because i despise using windows in the manner in which you are using it. but in the mean time install vnc-server and have the users vnc into the box.

 

[CrAsHnBuRnXp]

i can't help you because i despise using windows in the manner in which you are using it. but in the mean time install vnc-server and have the users vnc into the box.

Unfortunately I cannot. These users are connecting to remote servers via the clients website which uses Citrix. They then log in and choose a program called Hyperspace (or hypervision cant remember off the top of my head) which connects them to a remote desktop.

 

[Easy Rhino]

sounds like a terrible arrangement to have to support

 

[NdMk2o1o]

Silly question, though have you checked terminal services is running after the update?

 

[CrAsHnBuRnXp]

sounds like a terrible arrangement to have to support

Yeah.

Silly question, though have you checked terminal services is running after the update?

I have checked. They are set to manual. Should i set them to something else?

 

[NdMk2o1o]

Have a look here see if this helps:

http://technet.microsoft.com/en-us/library/cc738627(v=ws.10).aspx

 

[CrAsHnBuRnXp]

Have a look here see if this helps:

http://technet.microsoft.com/en-us/library/cc738627(v=ws.10).aspx

Ive come across that already as well as the article telling me to delete the MSLicense registry key. Didnt work.

 

[NdMk2o1o]

Ive come across that already as well as the article telling me to delete the MSLicense registry key. Didnt work.

TechNet is probably going to be your best bet as I have very basic knowledge of MSTS, I did find another article that might be worth having a look at: http://blogs.technet.com/b/asiasupp...l-server-license-servers.aspx?Redirected=true