• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

The TPU UK Clubhouse

tigger

I'm the only one
Joined
Mar 20, 2006
Messages
10,476 (2.42/day)
Likes
1,673
System Name Black to the Core MKIV
Processor Intel I7 6700k
Motherboard Asus Z170 Pro Gaming socket 1151
Cooling NZXT Kraken X61 280mm radiator
Memory 2x8gb Corsair vengeance LPX 2400 DDR4
Video Card(s) XFX Radeon R9 290 4gb ddr5
Storage Patriot Blast 120gb ssd Boot and WD10EADX-22TDHB0 1TB Data
Display(s) Dell 2408WFP 24" 1920x1200
Case Nzxt IS 340
Audio Device(s) Asus xonar dsx pci-e
Power Supply Corsair CX750
Mouse Logitech G502
Software Win 10 Pro x64
I've heard they can be......... difficult lets say.
 

Bo$$

Lab Extraordinaire
Joined
May 7, 2009
Messages
5,626 (1.77/day)
Likes
971
Location
London, UK
System Name Desktop | Server
Processor Intel i7 2700k @ 4.4GHZ | AMD 5350 @ 2500MHZ
Motherboard Asus P7Z77-V Pro | Asus AM1I-A
Cooling GeLID Tranquilo | Stock Air
Memory Crucial Ballistix 2x8GB CL8 1600MHZ | Corsair Vengence 2x4GB CL9 1600MHZ
Video Card(s) Gainward GTX 780 Phantom GLH | PNY GTX 750Ti
Storage Samsung 840 EVO 250GB + 4TB WD Red | 2x Seagate Barracuda 2TB
Display(s) Samsung S27D390H + Asus VE276Q | Headless
Case Fractal Design R5 | CM Elite 110
Audio Device(s) Asus Xonar D1 w/Otone Stilo 5.1 and Creative Fatal1ty headset
Power Supply EVGA Supernova 850 G2| Corsair CX430M
Mouse Razer Imperator 2012
Keyboard Corsair K90
Software Windows 7 SP1 X64 | Ubuntu 16.04LTS
Im guessing MSI is the best route then
 

FreedomEclipse

~Technological Technocrat~
Joined
Apr 20, 2007
Messages
17,207 (4.38/day)
Likes
5,395
Location
London,UK
System Name Codename: Rapture X Mk.VI {Still....MoonPig Edition}
Processor Intel 3930k@4.5Ghz
Motherboard Asus P9X79 PRO
Cooling Corsair H105 {2x Corsair ML 120 Pro}|VRM: Antec Spotcool 100
Memory 32GB DDR3 Kingston HyperX Beast 2400Mhz {8x4GB}
Video Card(s) MSI 1070 Gaming X (Samsung)
Storage 512GB Samsung 850 Pro (Boot)|1x 512GB Crucial MX100|2x 3TB Toshiba DT01ACA300
Display(s) Asus PB278Q 27"
Case Corsair 760T (White) {1x140mm NB PK-3, 2x Corsair AF140}
Audio Device(s) Creative SB Z {Speakers: Logitech Z-5500 }
Power Supply Corsair AX760
Mouse Logitech G900 Chaos Spectrum
Keyboard Duckyshine Dead LED(s) III
Software Windows 7 7600 x64
Benchmark Scores ( ͡°( ͡° ͜ʖ( ͡° ͜ʖ ͡°)ʖ ͡°) ͡°)
Probably. but If OCuK still stock that particular card or have a similar model it stock, It could cut down turn around times by almost a whole month (i have no idea how long MSI take to send a working card back - Sapphire tends to take 1 month sometimes longer)

When Tattys old Asus 5850 Direct CU needed RMA'n, they accepted it back for RMA then they missplaced it.

Tatty got in touch directly with Asus and he asked them if they recieved the card and Asus denied ever recieving the card from OCuK. By this time OCuK already had the faulty card for 3weeks or around a month and had already cleared the card for replacement after testing it weeks ago.

Nobody there knows what happened to it, after they finished testing. and i think Asus was putting OCuK under pressure because they started communicating more on what was going on after Tatty spoke to Asus - before that Tatty was lucky to get any responses to E-notes at all.

Still no idea if they ever found the card, Asus couldnt give OCuK another 5850 Direct CU because OCuK never sent one out to them in the first place. and 5850 Xtreme's were just starting to appear on the market and it came bundled Crysis 2 game so i took that option instead of going for an MSI 5850 Twin FrozR II.

got the 5850 in, overclocked it, benched it. Sold it on for the RRP and kept the game.

-----

On the rare occasion OCuK decides to be professional they can be very professional, Not everyone has had a bad experience with them. but at the same time so many people have been shafted and messed around by them almost all of UK clubhouse members here recommend people to stay away from them.

Its not just on TPU either. if you google OCuK some, theres quite a lot of bad press on them floating around on other forums.

If you havent had a hassle with OCuk. count yourself lucky and pray will never need to, they are nothing but trouble
 

tigger

I'm the only one
Joined
Mar 20, 2006
Messages
10,476 (2.42/day)
Likes
1,673
System Name Black to the Core MKIV
Processor Intel I7 6700k
Motherboard Asus Z170 Pro Gaming socket 1151
Cooling NZXT Kraken X61 280mm radiator
Memory 2x8gb Corsair vengeance LPX 2400 DDR4
Video Card(s) XFX Radeon R9 290 4gb ddr5
Storage Patriot Blast 120gb ssd Boot and WD10EADX-22TDHB0 1TB Data
Display(s) Dell 2408WFP 24" 1920x1200
Case Nzxt IS 340
Audio Device(s) Asus xonar dsx pci-e
Power Supply Corsair CX750
Mouse Logitech G502
Software Win 10 Pro x64
I use aria now instead, they seem a bit better than ocuk at least.
 

FreedomEclipse

~Technological Technocrat~
Joined
Apr 20, 2007
Messages
17,207 (4.38/day)
Likes
5,395
Location
London,UK
System Name Codename: Rapture X Mk.VI {Still....MoonPig Edition}
Processor Intel 3930k@4.5Ghz
Motherboard Asus P9X79 PRO
Cooling Corsair H105 {2x Corsair ML 120 Pro}|VRM: Antec Spotcool 100
Memory 32GB DDR3 Kingston HyperX Beast 2400Mhz {8x4GB}
Video Card(s) MSI 1070 Gaming X (Samsung)
Storage 512GB Samsung 850 Pro (Boot)|1x 512GB Crucial MX100|2x 3TB Toshiba DT01ACA300
Display(s) Asus PB278Q 27"
Case Corsair 760T (White) {1x140mm NB PK-3, 2x Corsair AF140}
Audio Device(s) Creative SB Z {Speakers: Logitech Z-5500 }
Power Supply Corsair AX760
Mouse Logitech G900 Chaos Spectrum
Keyboard Duckyshine Dead LED(s) III
Software Windows 7 7600 x64
Benchmark Scores ( ͡°( ͡° ͜ʖ( ͡° ͜ʖ ͡°)ʖ ͡°) ͡°)
Aria are a lot lot better, I havent used them much myself but one of the great things about them is their customer service. They run a forum and there are always company reps and staff that are there to help sort out any problems. they always have competitions where you can win some really good stuff - stuff that you can actually use and want rather then crap like mouse mats Aria branded mugs and Tshirts and other useless merchandise.

I only hear great things about Aria. I will definitely buy more stuff from them in the future but i tend to check out ebuyer first
 

Bo$$

Lab Extraordinaire
Joined
May 7, 2009
Messages
5,626 (1.77/day)
Likes
971
Location
London, UK
System Name Desktop | Server
Processor Intel i7 2700k @ 4.4GHZ | AMD 5350 @ 2500MHZ
Motherboard Asus P7Z77-V Pro | Asus AM1I-A
Cooling GeLID Tranquilo | Stock Air
Memory Crucial Ballistix 2x8GB CL8 1600MHZ | Corsair Vengence 2x4GB CL9 1600MHZ
Video Card(s) Gainward GTX 780 Phantom GLH | PNY GTX 750Ti
Storage Samsung 840 EVO 250GB + 4TB WD Red | 2x Seagate Barracuda 2TB
Display(s) Samsung S27D390H + Asus VE276Q | Headless
Case Fractal Design R5 | CM Elite 110
Audio Device(s) Asus Xonar D1 w/Otone Stilo 5.1 and Creative Fatal1ty headset
Power Supply EVGA Supernova 850 G2| Corsair CX430M
Mouse Razer Imperator 2012
Keyboard Corsair K90
Software Windows 7 SP1 X64 | Ubuntu 16.04LTS
i bought from Ebuyer and Aria both are good, Aria are a little worse in terms of RMA process. I have never returned anything i have bought from OCUK and i really dont want to find out how bad they are, i will call MSI tomorrow
 

Tatty_One

Super Moderator
Staff member
Joined
Jan 18, 2006
Messages
19,826 (4.52/day)
Likes
6,110
Location
Worcestershire, UK
Processor Skylake Core i7 6700k @ 4.6gig
Motherboard MSI Z170A Tomahawk
Cooling Cooler Master Seidon 240V AIO/Viper140's
Memory 16GB Corsair Vengeance LPX 3000mhz CL14
Video Card(s) Sapphire 4gb R9 290X VaporX @1150mhz
Storage SkHynix SL308 120GB/CrucialM4/1TB WD Black
Display(s) LG 29inch 2560x1080 Curved Ultrawide IPS
Case Phanteks Enthoo Pro M Windowed - Gunmetal
Audio Device(s) Xifi Elite Pro 7.1/VideoLogic ZXR550's
Power Supply XFX Pro Black Edition 750W Gold modular
Keyboard CM Storm Octane Combo
Software Win 10 Home x64
I find Novatech to be the best for any RMA issues, twice they have sent couriers to my door and I have handed over the faulty item and the courier has handed me the replacement at the same time :toast:

There are other good ones, I have never had a problem with Aria, Scan or E Buyer but they cannot match that kind of service!

I almost always have problems with OCUK but I always eventually get it sorted, it's kind of expected now unless you can pop in and do a face to face, my work sometimes takes me to Stoke so I have picked up replacement items, they seem less reluctant to mess when they see the customer in front of them with a Vinny Jones type scowl and a baseball bat :D
 

FreedomEclipse

~Technological Technocrat~
Joined
Apr 20, 2007
Messages
17,207 (4.38/day)
Likes
5,395
Location
London,UK
System Name Codename: Rapture X Mk.VI {Still....MoonPig Edition}
Processor Intel 3930k@4.5Ghz
Motherboard Asus P9X79 PRO
Cooling Corsair H105 {2x Corsair ML 120 Pro}|VRM: Antec Spotcool 100
Memory 32GB DDR3 Kingston HyperX Beast 2400Mhz {8x4GB}
Video Card(s) MSI 1070 Gaming X (Samsung)
Storage 512GB Samsung 850 Pro (Boot)|1x 512GB Crucial MX100|2x 3TB Toshiba DT01ACA300
Display(s) Asus PB278Q 27"
Case Corsair 760T (White) {1x140mm NB PK-3, 2x Corsair AF140}
Audio Device(s) Creative SB Z {Speakers: Logitech Z-5500 }
Power Supply Corsair AX760
Mouse Logitech G900 Chaos Spectrum
Keyboard Duckyshine Dead LED(s) III
Software Windows 7 7600 x64
Benchmark Scores ( ͡°( ͡° ͜ʖ( ͡° ͜ʖ ͡°)ʖ ͡°) ͡°)
Coincidently - Ebuyer have just started the whole courier pickup service thing for RMAs. I had to RMA a hard drive for a client i built a system for. Problem is, Hes all the way in Macclesfield. booked the courier to pick up from his address and everything went fine.

strange thing though.... they made me call up ebuyer support just to authorise the RMA when i already added in the description that the drive was running really really slow, refused to boot until you cleared the issue because the hard drive was suffering from smart errors.

I called the number they gave me and a guy picked up and I literally said (word for word) "err -- its not booting" and the guy on the end said it was fine and he would authorise the RMA then hung up.

I was genuinely miffed why they made me call them up to be on the phone to them for less then 5 seconds. Ive RMA'd stuff through them before but this is the first time they made me call up.

Everything that was wrong with drive I put in the description anyway so what more could i tell the support rep????

If it was a chick on the other end of the line i wouldnt have minded though, but it wasnt.
 
Last edited:
Joined
Jul 2, 2010
Messages
4,013 (1.46/day)
Likes
630
Location
UK
System Name PC
Processor AMD FX 8320E @4.3ghz
Motherboard Asrock 970 extreme3
Cooling Phanteks PH-TC12DX, 3 x NZXT FN 140mm, 1x NZXT FV V2 120mm
Memory 8GB Corsair Vengeance Blue 1600mhz
Video Card(s) ASUS R9 290 DCII-OC 4GB
Storage 128GB Kingston V200 SSD 1TB WD Blue, 750GB Maxtor
Display(s) LG 27MB85Z 27" 1440p
Case NZXT Source 340
Power Supply Thermaltake 675w
Mouse Logitech G500S
Keyboard Logitech G510S
Software Windows 8.1 64 bit
Coincidently - Ebuyer have just started the whole courier pickup service thing for RMAs. I had to RMA a hard drive for a client i built a system for. Problem is, Hes all the way in Macclesfield. booked the courier to pick up from his address and everything went fine.

strange thing though.... they made me call up ebuyer support just to authorise the RMA when i already added in the description that the drive was running really really slow, refused to boot until you cleared the issue because the hard drive was suffering from smart errors.

I called the number they gave me and a guy picked up and I literally said (word for word) "err -- its not booting" and the guy on the end said it was fine and he would authorise the RMA then hung up.

I was genuinely miffed why they made me call them up to be on the phone to them for less then 5 seconds. Ive RMA'd stuff through them before but this is the first time they made me call up.

Everything that was wrong with drive I put in the description anyway so what more could i tell the support rep????

If it was a chick on the other end of the line i wouldnt have minded though, but it wasnt.
Same thing happened to me, 2 months ago with my motherboard, i filled in the entire description of my motherboards problems, and even how i had arrived to that conclusion, they then made me phone them, and i said something along the line of 'The usb socket doesn't work', and then they arranged a courier to pick it up
 
Joined
Aug 16, 2007
Messages
7,180 (1.89/day)
Likes
720
Scan.co.uk had really good communications when i had to RMA my PSU. I heard Corsair make you ship to the Netherlands for an RMA but Corsair tell you to deal with the seller directly on their website.

I heard Ebuyer are good to deal with luckily ive never had too.

Mostly i use Ebuyer and Scan because of the free delivery but i do check Aria and Novatech, actually i got this 6850 from Novatech last November. Someone called ocuk overgangsters once and that stuck in my head.
 

FreedomEclipse

~Technological Technocrat~
Joined
Apr 20, 2007
Messages
17,207 (4.38/day)
Likes
5,395
Location
London,UK
System Name Codename: Rapture X Mk.VI {Still....MoonPig Edition}
Processor Intel 3930k@4.5Ghz
Motherboard Asus P9X79 PRO
Cooling Corsair H105 {2x Corsair ML 120 Pro}|VRM: Antec Spotcool 100
Memory 32GB DDR3 Kingston HyperX Beast 2400Mhz {8x4GB}
Video Card(s) MSI 1070 Gaming X (Samsung)
Storage 512GB Samsung 850 Pro (Boot)|1x 512GB Crucial MX100|2x 3TB Toshiba DT01ACA300
Display(s) Asus PB278Q 27"
Case Corsair 760T (White) {1x140mm NB PK-3, 2x Corsair AF140}
Audio Device(s) Creative SB Z {Speakers: Logitech Z-5500 }
Power Supply Corsair AX760
Mouse Logitech G900 Chaos Spectrum
Keyboard Duckyshine Dead LED(s) III
Software Windows 7 7600 x64
Benchmark Scores ( ͡°( ͡° ͜ʖ( ͡° ͜ʖ ͡°)ʖ ͡°) ͡°)
Few of us here have had problems with SCAN when it comes to RMA.

SCAN are a great company. but most of the time. if you need to RMA something through them. it depends whose dealing with your claim.

I dont like to name names. but theres a guy in their RMA dept. called Micheal.W who is a bit of a c*nt. He will be the first one to try and stonewall you or shaft you any way he can.

When i wasnt happy with my 6970s due to not being able to mount an aftermarket cooler or at least take the cooler off to apply better TIM cuz it would void XFX's warranty. I decided to go for a refund and go with a different AMD partner as i wasnt satisfied with the so restrictive warranty policy. I owned the cards for less then 2 weeks. Contacted them for RMA, and no suprise - MichealW shot me down saying the cards had been taken out of their box and used so he wouldnt accept them.

Didnt bother with him anymore and took the issue straight to a the RMA dept manager who represents SCAN on bit-tech forums. And he cleared me for RMA.

I know theres a few people working on the RMA dept. but if MichealW is processing your claim, then dont expect it to go smoothly.


:EDIT:

anyway

time to part out my beast while i wait for my new case to arrive
 
Last edited:
Joined
Aug 16, 2007
Messages
7,180 (1.89/day)
Likes
720
Well i had a real problem with my PSU and it went fine, you had the cards for 2 weeks which im guessing is just past the return date. Maybe that person is just a general cunt whoever they where. Who else are you saying had problems with them?

Anyway today is boring, which is a bad reflection on myself.

I like how you said you where not mentioning names and just did it anyway.
 

FreedomEclipse

~Technological Technocrat~
Joined
Apr 20, 2007
Messages
17,207 (4.38/day)
Likes
5,395
Location
London,UK
System Name Codename: Rapture X Mk.VI {Still....MoonPig Edition}
Processor Intel 3930k@4.5Ghz
Motherboard Asus P9X79 PRO
Cooling Corsair H105 {2x Corsair ML 120 Pro}|VRM: Antec Spotcool 100
Memory 32GB DDR3 Kingston HyperX Beast 2400Mhz {8x4GB}
Video Card(s) MSI 1070 Gaming X (Samsung)
Storage 512GB Samsung 850 Pro (Boot)|1x 512GB Crucial MX100|2x 3TB Toshiba DT01ACA300
Display(s) Asus PB278Q 27"
Case Corsair 760T (White) {1x140mm NB PK-3, 2x Corsair AF140}
Audio Device(s) Creative SB Z {Speakers: Logitech Z-5500 }
Power Supply Corsair AX760
Mouse Logitech G900 Chaos Spectrum
Keyboard Duckyshine Dead LED(s) III
Software Windows 7 7600 x64
Benchmark Scores ( ͡°( ͡° ͜ʖ( ͡° ͜ʖ ͡°)ʖ ͡°) ͡°)
edited :p

anyway. my case is here!!!

all 17Kgs of it.
 
Joined
Jun 18, 2005
Messages
609 (0.13/day)
Likes
76
Location
London, UK
System Name this_is_so_leet_it_needs_no_name
Processor Intel I5 2500k @ 4.5Ghz
Motherboard Asus P8 P67-M Pro
Cooling MUX-120 with Dual Fan
Memory Samsung Memory DDR3 2133 Overclocked (non LP)
Video Card(s) XFX ATI/AMD 5870 1gb @ [tbc]
Storage 2*2tb Samsung Raid 0 + 64gb Kingston SSD
Display(s) BenQ G2420HDBL LED monitor
Case Lian Li PC-60 old skool alu case
Audio Device(s) Asus Xonar DX/XD PCI-Express (great)
Power Supply Corsair 650 TX
Software Win 7 64bit
I have had no problems with both Scan and Ebuyer RMA. Well, to be honest, neither refunded my return postage but I think that's still not a bad deal.

Haven't tried anyone else. Well, creative labs were great, but that was about 14 years ago lol
 

Bo$$

Lab Extraordinaire
Joined
May 7, 2009
Messages
5,626 (1.77/day)
Likes
971
Location
London, UK
System Name Desktop | Server
Processor Intel i7 2700k @ 4.4GHZ | AMD 5350 @ 2500MHZ
Motherboard Asus P7Z77-V Pro | Asus AM1I-A
Cooling GeLID Tranquilo | Stock Air
Memory Crucial Ballistix 2x8GB CL8 1600MHZ | Corsair Vengence 2x4GB CL9 1600MHZ
Video Card(s) Gainward GTX 780 Phantom GLH | PNY GTX 750Ti
Storage Samsung 840 EVO 250GB + 4TB WD Red | 2x Seagate Barracuda 2TB
Display(s) Samsung S27D390H + Asus VE276Q | Headless
Case Fractal Design R5 | CM Elite 110
Audio Device(s) Asus Xonar D1 w/Otone Stilo 5.1 and Creative Fatal1ty headset
Power Supply EVGA Supernova 850 G2| Corsair CX430M
Mouse Razer Imperator 2012
Keyboard Corsair K90
Software Windows 7 SP1 X64 | Ubuntu 16.04LTS
edited :p

anyway. my case is here!!!

all 17Kgs of it.
I need teh pics!



I called MSI, they told me to go ahead with the OCUK RMA and if I have any trouble just Fwd them the RMA number and some pics of the issues occuring and they will kick some ass....
 
Joined
Aug 16, 2007
Messages
7,180 (1.89/day)
Likes
720
I need teh pics!



I called MSI, they told me to go ahead with the OCUK RMA and if I have any trouble just Fwd them the RMA number and some pics of the issues occuring and they will kick some ass....
Nice to have the backup of the manufacturer as then it puts real pressure on the retailer so they dont f'k up.

@Freedom - Stick up some pics of that nice case when its done.
 

FreedomEclipse

~Technological Technocrat~
Joined
Apr 20, 2007
Messages
17,207 (4.38/day)
Likes
5,395
Location
London,UK
System Name Codename: Rapture X Mk.VI {Still....MoonPig Edition}
Processor Intel 3930k@4.5Ghz
Motherboard Asus P9X79 PRO
Cooling Corsair H105 {2x Corsair ML 120 Pro}|VRM: Antec Spotcool 100
Memory 32GB DDR3 Kingston HyperX Beast 2400Mhz {8x4GB}
Video Card(s) MSI 1070 Gaming X (Samsung)
Storage 512GB Samsung 850 Pro (Boot)|1x 512GB Crucial MX100|2x 3TB Toshiba DT01ACA300
Display(s) Asus PB278Q 27"
Case Corsair 760T (White) {1x140mm NB PK-3, 2x Corsair AF140}
Audio Device(s) Creative SB Z {Speakers: Logitech Z-5500 }
Power Supply Corsair AX760
Mouse Logitech G900 Chaos Spectrum
Keyboard Duckyshine Dead LED(s) III
Software Windows 7 7600 x64
Benchmark Scores ( ͡°( ͡° ͜ʖ( ͡° ͜ʖ ͡°)ʖ ͡°) ͡°)
I have had no problems with both Scan and Ebuyer RMA. Well, to be honest, neither refunded my return postage but I think that's still not a bad deal.

Haven't tried anyone else. Well, creative labs were great, but that was about 14 years ago lol
I made more then 10 long phone calls to their HQ/showroom near manchester somewhere, Micheal.W PROMISED to at least refund me money for postage for the inconvience as they fucked up with their stock levels and it wasnt just the 1 item i was sending back for RMA. all the items i sent back amounted to about £20-25 recorded delivery. He asked me to scan and attach the reciept to an email and i did it. then he started bullshitting and saying he never recieved no emails. he asked me to email them to different email accounts, and then he claimed to recieved it after about 5 or 6 attemps, after that he wiped the email logs and did nothing but ignore me.

When i took the issue to the RMA dept manager at bit-tech, he was not aware of what happend but looked into it. but he too claimed that there were no emails logged and I forwarded him proof of the sent emails/attachments and also Micheal.W's emails promising to refund me.

I got my refund anyway.

I need teh pics!



I called MSI, they told me to go ahead with the OCUK RMA and if I have any trouble just Fwd them the RMA number and some pics of the issues occuring and they will kick some ass....
LOL even MSI know how bad OCuK are... thats sad


still stripping out my old pc i'll put up pics step by step
 
Last edited:

Bo$$

Lab Extraordinaire
Joined
May 7, 2009
Messages
5,626 (1.77/day)
Likes
971
Location
London, UK
System Name Desktop | Server
Processor Intel i7 2700k @ 4.4GHZ | AMD 5350 @ 2500MHZ
Motherboard Asus P7Z77-V Pro | Asus AM1I-A
Cooling GeLID Tranquilo | Stock Air
Memory Crucial Ballistix 2x8GB CL8 1600MHZ | Corsair Vengence 2x4GB CL9 1600MHZ
Video Card(s) Gainward GTX 780 Phantom GLH | PNY GTX 750Ti
Storage Samsung 840 EVO 250GB + 4TB WD Red | 2x Seagate Barracuda 2TB
Display(s) Samsung S27D390H + Asus VE276Q | Headless
Case Fractal Design R5 | CM Elite 110
Audio Device(s) Asus Xonar D1 w/Otone Stilo 5.1 and Creative Fatal1ty headset
Power Supply EVGA Supernova 850 G2| Corsair CX430M
Mouse Razer Imperator 2012
Keyboard Corsair K90
Software Windows 7 SP1 X64 | Ubuntu 16.04LTS
Joined
Aug 16, 2007
Messages
7,180 (1.89/day)
Likes
720
What a total arse up you went through with ocuk. How come you wanted to send back the xfx's but have xfx 6970 in your specs?
No wait i meant Scan.co.uk not ocuk. No wonder i got mixed up.
 

FreedomEclipse

~Technological Technocrat~
Joined
Apr 20, 2007
Messages
17,207 (4.38/day)
Likes
5,395
Location
London,UK
System Name Codename: Rapture X Mk.VI {Still....MoonPig Edition}
Processor Intel 3930k@4.5Ghz
Motherboard Asus P9X79 PRO
Cooling Corsair H105 {2x Corsair ML 120 Pro}|VRM: Antec Spotcool 100
Memory 32GB DDR3 Kingston HyperX Beast 2400Mhz {8x4GB}
Video Card(s) MSI 1070 Gaming X (Samsung)
Storage 512GB Samsung 850 Pro (Boot)|1x 512GB Crucial MX100|2x 3TB Toshiba DT01ACA300
Display(s) Asus PB278Q 27"
Case Corsair 760T (White) {1x140mm NB PK-3, 2x Corsair AF140}
Audio Device(s) Creative SB Z {Speakers: Logitech Z-5500 }
Power Supply Corsair AX760
Mouse Logitech G900 Chaos Spectrum
Keyboard Duckyshine Dead LED(s) III
Software Windows 7 7600 x64
Benchmark Scores ( ͡°( ͡° ͜ʖ( ͡° ͜ʖ ͡°)ʖ ͡°) ͡°)
It wasnt OCuK -- it was SCAN :p

bleh. XFX are running a very restrictive warranty. I wanted to replace the stock cooling with some after market coolers. but aparently, theyve put a stop to people doing that by putting void stickers on the top of screws.

I contacted XFX and they just said it voids my warranty if i do anything to card. and i wasnt happy with that at all so i wanted to RMA it. THEN i found that that almost EVERY other partner was runnng with the same restrictive warranty except for 3 of them - Asus, MSI and i think EVGA, but they are not a AMD partner.

I googled into the warranty thing and a lot of people werent happy about it.

A guy in Xtreme forums opened a ticket with XFX and asked them what if the cooler gets packed with dust - they cant take the cooler off and clean it.

XFX's reply was to RMA the card to them (or the store if its still under shop warranty)

but you can already see how stupid the warranty is
 

Fourstaff

Moderator
Staff member
Joined
Nov 29, 2009
Messages
9,379 (3.16/day)
Likes
2,101
Location
Home
System Name Asus K50-X5DAB \\ Orange!
Processor Athlon QL-65 2.2Ghz \\ 3570K
Motherboard Laptop \\ ASRock z77 Extreme4
Cooling Laptop \\ H100i
Memory 1x1GB + 1X2GB \\ 2x4Gb 1600Mhz CL9 Corsair XMS3
Video Card(s) Mobility Radeon HD4570 512mb \\ Zotac 660Ti OC 2Gb
Storage 250Gb \\ Samsung 840 250Gb + Toshiba DT01ACA300 3Tb
Display(s) 15.6" 1366x768 \\ LG 22EA53VQ
Case Laptop Chassis \\ NZXT Phantom 410 Black/Orange
Power Supply Power Brick \\ Corsair CXM500w
Stupid for us, since that we know what to do, but its not so stupid for them, they probably received loads of people unscrewing the heatsink, then fucks up by not apply TIM etc.
 

FreedomEclipse

~Technological Technocrat~
Joined
Apr 20, 2007
Messages
17,207 (4.38/day)
Likes
5,395
Location
London,UK
System Name Codename: Rapture X Mk.VI {Still....MoonPig Edition}
Processor Intel 3930k@4.5Ghz
Motherboard Asus P9X79 PRO
Cooling Corsair H105 {2x Corsair ML 120 Pro}|VRM: Antec Spotcool 100
Memory 32GB DDR3 Kingston HyperX Beast 2400Mhz {8x4GB}
Video Card(s) MSI 1070 Gaming X (Samsung)
Storage 512GB Samsung 850 Pro (Boot)|1x 512GB Crucial MX100|2x 3TB Toshiba DT01ACA300
Display(s) Asus PB278Q 27"
Case Corsair 760T (White) {1x140mm NB PK-3, 2x Corsair AF140}
Audio Device(s) Creative SB Z {Speakers: Logitech Z-5500 }
Power Supply Corsair AX760
Mouse Logitech G900 Chaos Spectrum
Keyboard Duckyshine Dead LED(s) III
Software Windows 7 7600 x64
Benchmark Scores ( ͡°( ͡° ͜ʖ( ͡° ͜ʖ ͡°)ʖ ͡°) ͡°)
their lack of faith in the enthusiast is disturbing.

(needless to say)
 
Joined
Jul 2, 2010
Messages
4,013 (1.46/day)
Likes
630
Location
UK
System Name PC
Processor AMD FX 8320E @4.3ghz
Motherboard Asrock 970 extreme3
Cooling Phanteks PH-TC12DX, 3 x NZXT FN 140mm, 1x NZXT FV V2 120mm
Memory 8GB Corsair Vengeance Blue 1600mhz
Video Card(s) ASUS R9 290 DCII-OC 4GB
Storage 128GB Kingston V200 SSD 1TB WD Blue, 750GB Maxtor
Display(s) LG 27MB85Z 27" 1440p
Case NZXT Source 340
Power Supply Thermaltake 675w
Mouse Logitech G500S
Keyboard Logitech G510S
Software Windows 8.1 64 bit
their lack of faith in the enthusiast is disturbing.

(needless to say)
it's not the enthusiast it's someone completely new to technology who thinks the thermal paste is a type of mould
 

FreedomEclipse

~Technological Technocrat~
Joined
Apr 20, 2007
Messages
17,207 (4.38/day)
Likes
5,395
Location
London,UK
System Name Codename: Rapture X Mk.VI {Still....MoonPig Edition}
Processor Intel 3930k@4.5Ghz
Motherboard Asus P9X79 PRO
Cooling Corsair H105 {2x Corsair ML 120 Pro}|VRM: Antec Spotcool 100
Memory 32GB DDR3 Kingston HyperX Beast 2400Mhz {8x4GB}
Video Card(s) MSI 1070 Gaming X (Samsung)
Storage 512GB Samsung 850 Pro (Boot)|1x 512GB Crucial MX100|2x 3TB Toshiba DT01ACA300
Display(s) Asus PB278Q 27"
Case Corsair 760T (White) {1x140mm NB PK-3, 2x Corsair AF140}
Audio Device(s) Creative SB Z {Speakers: Logitech Z-5500 }
Power Supply Corsair AX760
Mouse Logitech G900 Chaos Spectrum
Keyboard Duckyshine Dead LED(s) III
Software Windows 7 7600 x64
Benchmark Scores ( ͡°( ͡° ͜ʖ( ͡° ͜ʖ ͡°)ʖ ͡°) ͡°)
it's not the enthusiast it's someone completely new to technology who thinks the thermal paste is a type of mould
The thing is. Most people who are new to tech or at least less versed in the dark arts of parting out ones PC and laying its guts out over the bedroom floor like trophies. Most of them wouldnt know what TIM is let alone know that it aint fairys and rainbows inside their pc case that makes their system run.

a noob doesnt know where to start. and many more tech minded people would rather help their friends out and do it for them then rather they damage anything (or at least thats what i do) aftermarket coolers are easy to mount. but to a noob its like countdown with carol vorderman or Mastermind.

XFX have a history on supporting enthusiasts, but theyve turned their back on them
 

Bo$$

Lab Extraordinaire
Joined
May 7, 2009
Messages
5,626 (1.77/day)
Likes
971
Location
London, UK
System Name Desktop | Server
Processor Intel i7 2700k @ 4.4GHZ | AMD 5350 @ 2500MHZ
Motherboard Asus P7Z77-V Pro | Asus AM1I-A
Cooling GeLID Tranquilo | Stock Air
Memory Crucial Ballistix 2x8GB CL8 1600MHZ | Corsair Vengence 2x4GB CL9 1600MHZ
Video Card(s) Gainward GTX 780 Phantom GLH | PNY GTX 750Ti
Storage Samsung 840 EVO 250GB + 4TB WD Red | 2x Seagate Barracuda 2TB
Display(s) Samsung S27D390H + Asus VE276Q | Headless
Case Fractal Design R5 | CM Elite 110
Audio Device(s) Asus Xonar D1 w/Otone Stilo 5.1 and Creative Fatal1ty headset
Power Supply EVGA Supernova 850 G2| Corsair CX430M
Mouse Razer Imperator 2012
Keyboard Corsair K90
Software Windows 7 SP1 X64 | Ubuntu 16.04LTS
thats why i bought MSI, the only other card they have in stock is a gainward so i might get that