• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

Thermalright tech support

freaksavior

To infinity ... and beyond!
Joined
Dec 11, 2006
Messages
8,086 (1.99/day)
Likes
889
System Name Absolute Zero | M.A.S.S
Processor Intel i7 4770k | i7 920
Motherboard Gigabyte Z87X-UD4H | EVGA X58 FTW3 SLI
Cooling Phanteks ph-tc14pe | CM 212+ Push Pull
Memory Mushkin 16Gb at 2400Mhz | Corsair Vengence 6x8Gb=48Gb
Video Card(s) EVGA SC GTX 770 2Gb | Nvidia 7300GT
Storage Sandisk 256Gb Ultra Plus x 2 raid0 + 72.12 500Gb | Intel 320 80Gb 2x1.5Tb, 2x2Tb 2x.5Tb + 3 x6Tb
Display(s) Samsung 245BW + Asus PB278Q + Samsung 40" 650A | None
Case NZXT H630 |Rosewill 8bay 4u server chasiss
Audio Device(s) Asus Xonar HDAV + GTX770 | Onboard
Power Supply Silverstone DA800 | Rocketfish 700w aka fsp
Software Windows 7 ultimate X64 | Debian 7 wheezy
#1
Has anyone messed with there tech support?

and has anybody got there address for rma? i couldn't understand the guy but i think he said

1503 Marlborough, Riverside Ca, 92507

thanks
aj
 
Joined
Jun 20, 2007
Messages
3,838 (0.99/day)
Likes
596
System Name Medusa
Processor i7 2600k @4.8ghz
Motherboard Asus P8P67 Pro
Cooling CPU : Noctua NH-L12 GPU: EK FC 1080 via Magicool 360 III PRO > Photon 170 (D5)
Memory 8gb Corsair XMS DDR3 @1600mhz
Video Card(s) GTX 1080 FE
Storage Vertex 4 256 /Crucial C300 256/ Hitachi 2TB 2x
Display(s) Tempest X270OC @ 120hz / LG W3000h
Case Fractal Define S [Antec Skeleton hanging in hall of fame]
Audio Device(s) Asus Xonar Xense with AKG K612 cans on Monacor SA-100
Power Supply Seasonic X-850
Mouse Razer Naga 2014
Software Windows 10 Pro
Benchmark Scores FFXIV ARR Benchmark 1600p score 12,098[this means nothing any more!]
#2
Thermalright
15506 Dupont Ave, Chino, CA

909-597-7003


The address you gave does not have a business by the name of Thermalright, but it may be under a different title.
 

freaksavior

To infinity ... and beyond!
Joined
Dec 11, 2006
Messages
8,086 (1.99/day)
Likes
889
System Name Absolute Zero | M.A.S.S
Processor Intel i7 4770k | i7 920
Motherboard Gigabyte Z87X-UD4H | EVGA X58 FTW3 SLI
Cooling Phanteks ph-tc14pe | CM 212+ Push Pull
Memory Mushkin 16Gb at 2400Mhz | Corsair Vengence 6x8Gb=48Gb
Video Card(s) EVGA SC GTX 770 2Gb | Nvidia 7300GT
Storage Sandisk 256Gb Ultra Plus x 2 raid0 + 72.12 500Gb | Intel 320 80Gb 2x1.5Tb, 2x2Tb 2x.5Tb + 3 x6Tb
Display(s) Samsung 245BW + Asus PB278Q + Samsung 40" 650A | None
Case NZXT H630 |Rosewill 8bay 4u server chasiss
Audio Device(s) Asus Xonar HDAV + GTX770 | Onboard
Power Supply Silverstone DA800 | Rocketfish 700w aka fsp
Software Windows 7 ultimate X64 | Debian 7 wheezy
#3
hmm, well maybe i should just call again.............they want me to send my bracket in to get it replaced and thats bs, what am i suppose to do for a cooler?
 

pt

not a suicide-bomber
Joined
Mar 11, 2006
Messages
8,956 (2.07/day)
Likes
167
Location
Portugal
Processor AMD Turion 64 X2 Mobile TL-60 (Trinidad)
Motherboard ASUS F3Ka (ATI RS690M)
Cooling stock
Memory Nanya 2x1GB ddr2 667@5-5-5-15-2T
Video Card(s) ATI Mobility Radeon HD2600 512MB DDR2@ 580mhz/486mhz
Storage 160GB on laptop+250GB external
Display(s) ASUS 15.4
Case Asus Laptop F3Ka chassis
Audio Device(s) on-board
Power Supply 1:30minutes battery
Software "genui xp", 'cause i hated vista
#4
talked to them once about the thermalright hr-03 being compatible with the x18xxx series, they we're very nice :)

ps: i'm thinking of doinf a thermalright site in the summer