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Thunderbird has stopped working Windows 7 SP1 64bit

Discussion in 'General Software' started by puma99dk|, Aug 1, 2012.

  1. puma99dk|

    puma99dk|

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    after i have installed Windows 7 SP1 64bit i wanna use thunderbird again but when i close thunderbird i get this error :confused:

    Thunderbird.jpg

    Code:
    Problem signature:
      Problem Event Name:	BEX
      Application Name:	thunderbird.exe
      Application Version:	15.0.0.4581
      Application Timestamp:	5006d2b3
      Fault Module Name:	xul.dll_unloaded
      Fault Module Version:	0.0.0.0
      Fault Module Timestamp:	5006d21e
      Exception Offset:	6960ed07
      Exception Code:	c0000005
      Exception Data:	00000008
      OS Version:	6.1.7601.2.1.0.256.1
      Locale ID:	1030
      Additional Information 1:	0a9e
      Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:	0a9e
      Additional Information 4:	0a9e372d3b4ad19135b953a78882e789
    
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    i just installed it and use my old profile, and all from my backup and i never seen this but, oki it's my first time using 64bit but that shouldn't stop Thunderbird, right?
     
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  2. Drone

    Drone

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    xul.dll crashes in Mozilla Firefox/Thunderbird mostly because of antivirus/firewall. I remember people said that Norton Antivirus might cause this. Try to install a fresh copy of Thunderbird.
     
  3. puma99dk|

    puma99dk|

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    it did even before i installed Kaspersky Internet Security 2012, and i have reinstalled it countless times.
     
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  4. puma99dk|

    puma99dk|

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    so no one can give me a solution that works?

    i used the same version of thundbird on 32bit no crashes so i guess it's 64bit related.
     
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  5. TheMailMan78

    TheMailMan78 Big Member

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    Why not use Windows live?
     
  6. puma99dk|

    puma99dk|

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    nope never been a fan, not even of the old Outlook, i like Thunderbird more ^^
     
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  7. TheMailMan78

    TheMailMan78 Big Member

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    Windows Live is a lot better then Thunderbird man. Its almost as good as Exchange. ALSO you should always install your anti virus BEFORE you install anything else.
     

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