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Toshiba Announces Recall of Sandy Bridge Powered Notebooks

Discussion in 'News' started by btarunr, Feb 2, 2011.

  1. btarunr

    btarunr Editor & Senior Moderator Staff Member

    Oct 9, 2007
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    Hyderabad, India
    Notebook major Toshiba announced a recall-drive of all notebook PCs it sold that are based on Intel's Huron River platform, consisting of processors based on Sandy Bridge architecture and Cougar Point chipset, after Intel announced a critical design flaw with the chipset. In a consumer notice, Toshiba advised current owners of affected notebooks to return the notebooks for a full refund. It also asked users to backup data and remove all personal, confidential, or proprietary information before returning the units.

    Affected models include variants of Satellite A660, Satellite A665, Satellite A665 3D Edition, Satellite E305, Satellite L655, Satellite M645, Portege R835, Qosmio X500, Qosmio X505. Details of which exact model numbers are affected, are tabled below. This Monday (1/31), Intel announced the discovery of a critical design error of the chipset that drives Intel's Sandy Bridge processors. In some cases, the SATA ports of the chipset will degrade in both performance and functionality. Intel had announced a massive component recall drive to pull out affected components from manufacturers.


    Source: Toshiba
  2. TheLaughingMan


    May 7, 2009
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    Dear AMD,

    They have set the stage for you. All you have to do now is give us something of close performance to Sandy Bridge's top end (not the last gen. stuff) and don't over sell it with hype. That and get an advertisement team and educate the masses that you still exist.

    Intel seems to hell bent on shooting itself in the foot this year and just letting you run with the ball. All you have to do make a few key blocks and don't fumble.

    I am on Bulldozer's side for now out of sheer curiosity, so don't screw me. I also promise that if I done go with Bully after the release and review, I will never use the "At least AMD didn't give me broken stuff" comment.
  3. [H]@RD5TUFF

    Nov 13, 2009
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    San Diego, CA
    It's not really that big of deal, the amount of people actually effected is small. Also never underestimate AMD's ability to screw things up, see Phenom 1.

    Everyone is still up in arms about this, it is not a big deal, especially given the majority were sensible and used the Marvel controllers.
  4. FreedomEclipse

    FreedomEclipse ~Technological Technocrat~

    Apr 20, 2007
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    your forgetting that Toshiba is not the only vendor that has products based on Sandy Bridge processors.

    It might not be a big deal for you but it is for all the manufacturers that have to recall their hardware. its a massive snowball effect. but saying that. how many average joes will still buy a non returned Sandy Bridge laptop because they dont know of this issue?
  5. micropage7


    Mar 26, 2010
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    Jakarta, Indonesia
    yeah recall show the company responsibility, no matter what they have to take it as the effect of what we call now as design failure.
    Just thumbs up for the company, so we as consumer not left all alone with crap product
  6. Steevo


    Nov 4, 2005
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    Better than Nvidia just telling customers to go screw themselves.
    mdm-adph says thanks.
    10 Year Member at TPU 10 Million points folded for TPU
  7. Mussels

    Mussels Moderprator Staff Member

    Oct 6, 2004
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    damn straight. i had hell getting a few laptop companies to authorise RMA's for certain laptops with the affected nvidia IGP's that had failed.
    10 Year Member at TPU

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