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- Jun 12, 2012
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- VA, USA
Processor | AMD Phenom II X4 955 Black Edition (rev. C2) |
---|---|
Motherboard | ASUS M5A97 AM3+ ATX Motherboard |
Cooling | Cooler Master Hyper TX3 |
Memory | Corsair Dominator 8GB (2 x 4GB) PC3-10666 1333mHz1.6v Dual Channel DDR3 (CMP8GX3M2B1333C9) |
Video Card(s) | XFX Radeon HD 6850 1GB |
Storage | Western Digital Caviar Black WD1001FALS 1TB 7200 RPM 32MB Cache SATA 3.0Gb/s 3.5" |
Display(s) | 22" Insignia NS-L22Q-10A 720p LCD HDTV (Supports up to 1080p @ 60Hz output) |
Case | Cooler Master Elite 430 |
Power Supply | Antec EarthWatts EA650 650W Continuous Power 80+ Certified |
Software | Windows 7 Professional SP1 x64 |
Just joined this great forum today (long time lurker, first time poster ) and I could use a little feedback if anyone feels kind enough to help.
Fair Warning: Bit of a wall of text coming, but I want to ensure I provide all the pertinent details I know so far to rule some things out. So, bear with me
Here's the card in question: XFX HD 4890 XT("Extreme Edition") http://www.hardocp.com/article/2009/10/05/xfx_radeon_hd_4890_extreme_review/
A little background:
The Problem:
Shortly after updating to the Catalyst 12.2 drivers back in March 2012, I started getting GPU driver crashes/restarts in Windows, heavy artifacts, BSOD's, and screen lock-ups; sometimes when simply idle or doing light web browsing, but mostly whenever I fired up any games; opened GPU-intensive programs like Photoshop, Flash, or Maya; or initiated any type of streaming video content (i.e. Youtube, Hule, Netflix). BSOD's consisted of an error citing "atikmpag.sys".
Troubleshooting done so far:
The (Temporary) Solution:
After trying everything I could think of, the only thing that seemed to work was underclocking the card to reference HD 4890 frequencies in the Catalyst Control Center. I personally did not overclock this card (can't speak for the guy before me) because I didn't want to push a secondhand unit that didn't have a warranty on it. And I was perfectly fine with playing games with it at it's "out-of-the-box" settings. So I left it at stock (factory overclocked) setting. Temps idle are 50° - 55°C and never peaked over 75°C in my case under full load (Furmark benching/testing included); so I don't really think it's heat damaged.
And XFX only put a very mild 25MHz/100MHz OC in place over reference, so instead of running at the reference 850MHz Core/950MHz Memory, it was at 875MHz Core/975MHz Memory.
In Summary:
I found that as long as I leave it at reference clocks (850/950), the card will run fine all day long with absolutely no issues whatsoever. Runs everything I throw at it, including grueling Furmark bench tests. The moment I set it back to it's default clocks (875/975), however - the instability, artifacts, BSOD's, etc. returns in full force.
Finally, I decided to download the card's stock bios from TPU, here: http://www.techpowerup.com/vgabios/...FX&model=HD+4890&interface=PCI-E&memSize=1024 ... to see if maybe a reflash would clear things up (thinking maybe a corrupt bios). Tried it, but it didn't change a thing. Still have to run it at 850/950 to avoid instability.
My Question To The Members:
Badly binned part or card on it's way out? Anyone ever experience anything like this with one of their GPU's before?
I wouldn't think a measly 25MHz factory-set OC could yield such a major difference in stability.
Also (for self-indulgent, educational purposes ):
1) Can a card's bios become corrupted and cause such issues?
2) Can bad drivers corrupt a card's vram?
3) Can overclocking other parts of your system adversely affect your GPU (HT Link; RAM timings, etc.)?
Next, I'm going to try increasing the voltage just a tad in the bios from it's stock 1.312 to perhaps no higher than 1.35 and see if maybe that makes the stock clocks more stable. Don't get me wrong - it works perfectly with the clocks set to reference, but it'd be even better if I could get it back to where it was working at manufacturer's specifications.
Any help would be sincerely appreciated. Thanks in advance!
Fair Warning: Bit of a wall of text coming, but I want to ensure I provide all the pertinent details I know so far to rule some things out. So, bear with me
Here's the card in question: XFX HD 4890 XT("Extreme Edition") http://www.hardocp.com/article/2009/10/05/xfx_radeon_hd_4890_extreme_review/
A little background:
- Bought it secondhand off ebay back in (iirc) June 2011.
The Problem:
Shortly after updating to the Catalyst 12.2 drivers back in March 2012, I started getting GPU driver crashes/restarts in Windows, heavy artifacts, BSOD's, and screen lock-ups; sometimes when simply idle or doing light web browsing, but mostly whenever I fired up any games; opened GPU-intensive programs like Photoshop, Flash, or Maya; or initiated any type of streaming video content (i.e. Youtube, Hule, Netflix). BSOD's consisted of an error citing "atikmpag.sys".
Troubleshooting done so far:
- Dismantled card. Inspected & cleaned cooler and PCB carefully. No burnt wires/pieces, swollen caps, or otherwise broken parts. Card visibly appears to be in perfect shape. Removed old thermal paste, applied Arctic Silver 5 to memory chips and GPU, and reassembled.
- Conducted a completely fresh install of Windows 7 x64 thinking maybe there was a corrupted driver installation that Driver Sweeper/Driver Cleaner Pro and software like that couldn't fix.
- After the new re-install of the OS and a roll back to Catalyst 11.12 drivers... everything seemed perfectly fine again. Ran cooler because of the new (better) thermal paste. Even ran and passed Furmark testing with no errors. Games, videos, programs - all working fine. No crashes, lock-ups, etc. For a while, at least.
... Then the artifacting started happening again about a few days or so later.
The (Temporary) Solution:
After trying everything I could think of, the only thing that seemed to work was underclocking the card to reference HD 4890 frequencies in the Catalyst Control Center. I personally did not overclock this card (can't speak for the guy before me) because I didn't want to push a secondhand unit that didn't have a warranty on it. And I was perfectly fine with playing games with it at it's "out-of-the-box" settings. So I left it at stock (factory overclocked) setting. Temps idle are 50° - 55°C and never peaked over 75°C in my case under full load (Furmark benching/testing included); so I don't really think it's heat damaged.
And XFX only put a very mild 25MHz/100MHz OC in place over reference, so instead of running at the reference 850MHz Core/950MHz Memory, it was at 875MHz Core/975MHz Memory.
In Summary:
I found that as long as I leave it at reference clocks (850/950), the card will run fine all day long with absolutely no issues whatsoever. Runs everything I throw at it, including grueling Furmark bench tests. The moment I set it back to it's default clocks (875/975), however - the instability, artifacts, BSOD's, etc. returns in full force.
Finally, I decided to download the card's stock bios from TPU, here: http://www.techpowerup.com/vgabios/...FX&model=HD+4890&interface=PCI-E&memSize=1024 ... to see if maybe a reflash would clear things up (thinking maybe a corrupt bios). Tried it, but it didn't change a thing. Still have to run it at 850/950 to avoid instability.
My Question To The Members:
Badly binned part or card on it's way out? Anyone ever experience anything like this with one of their GPU's before?
I wouldn't think a measly 25MHz factory-set OC could yield such a major difference in stability.
Also (for self-indulgent, educational purposes ):
1) Can a card's bios become corrupted and cause such issues?
2) Can bad drivers corrupt a card's vram?
3) Can overclocking other parts of your system adversely affect your GPU (HT Link; RAM timings, etc.)?
Next, I'm going to try increasing the voltage just a tad in the bios from it's stock 1.312 to perhaps no higher than 1.35 and see if maybe that makes the stock clocks more stable. Don't get me wrong - it works perfectly with the clocks set to reference, but it'd be even better if I could get it back to where it was working at manufacturer's specifications.
Any help would be sincerely appreciated. Thanks in advance!
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