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Trying To Pinpoint This Minidump BSOD - Help?!

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#1
Hey all... been getting some BSOD minidimp memory dumps lately while playing Madden 08 (lol) and Battlefield 3. I DL'd Windows Debugger and when I plug the minidump file in under the open dump file this is what I get... I have no idea what any of it means and it seems like it's missing something anyways with all the repetitive paragraphs at the end and stuff about symbols missing, etc. What should I do to figure out why I'm crashing? Thanks in advance!

Loading Dump File [C:\Windows\Minidump\Mini112612-02.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: *** Invalid ***
****************************************************************************
* Symbol loading may be unreliable without a symbol search path. *
* Use .symfix to have the debugger choose a symbol path. *
* After setting your symbol path, use .reload to refresh symbol locations. *
****************************************************************************
Executable search path is:
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (6 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Machine Name:
Kernel base = 0x82e4b000 PsLoadedModuleList = 0x82f62c70
Debug session time: Mon Nov 26 16:59:15.914 2012 (UTC - 6:00)
System Uptime: 0 days 0:55:29.509
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Loading Kernel Symbols
...............................................................
................................................................
...........................................
Loading User Symbols
Loading unloaded module list
.........
*** WARNING: Unable to verify timestamp for hal.dll
*** ERROR: Module load completed but symbols could not be loaded for hal.dll
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, 8a05a028, b4002000, 63000135}

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

*************************************************************************
*** ***
*** ***
*** Either you specified an unqualified symbol, or your debugger ***
*** doesn't have full symbol information. Unqualified symbol ***
*** resolution is turned off by default. Please either specify a ***
*** fully qualified symbol module!symbolname, or enable resolution ***
*** of unqualified symbols by typing ".symopt- 100". Note that ***
*** enabling unqualified symbol resolution with network symbol ***
*** server shares in the symbol path may cause the debugger to ***
*** appear to hang for long periods of time when an incorrect ***
*** symbol name is typed or the network symbol server is down. ***
*** ***
*** For some commands to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_WHEA_ERROR_RECORD_HEADER ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Either you specified an unqualified symbol, or your debugger ***
*** doesn't have full symbol information. Unqualified symbol ***
*** resolution is turned off by default. Please either specify a ***
*** fully qualified symbol module!symbolname, or enable resolution ***
*** of unqualified symbols by typing ".symopt- 100". Note that ***
*** enabling unqualified symbol resolution with network symbol ***
*** server shares in the symbol path may cause the debugger to ***
*** appear to hang for long periods of time when an incorrect ***
*** symbol name is typed or the network symbol server is down. ***
*** ***
*** For some commands to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_WHEA_ERROR_RECORD_HEADER ***
*** ***
*************************************************************************
Unable to load image \SystemRoot\system32\PSHED.dll, Win32 error 0n2
*** WARNING: Unable to verify timestamp for PSHED.dll
*** ERROR: Module load completed but symbols could not be loaded for PSHED.dll
*************************************************************************
*** ***
*** ***
*** Either you specified an unqualified symbol, or your debugger ***
*** doesn't have full symbol information. Unqualified symbol ***
*** resolution is turned off by default. Please either specify a ***
*** fully qualified symbol module!symbolname, or enable resolution ***
*** of unqualified symbols by typing ".symopt- 100". Note that ***
*** enabling unqualified symbol resolution with network symbol ***
*** server shares in the symbol path may cause the debugger to ***
*** appear to hang for long periods of time when an incorrect ***
*** symbol name is typed or the network symbol server is down. ***
*** ***
*** For some commands to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: pshed!_WHEA_ERROR_RECORD_HEADER ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Either you specified an unqualified symbol, or your debugger ***
*** doesn't have full symbol information. Unqualified symbol ***
*** resolution is turned off by default. Please either specify a ***
*** fully qualified symbol module!symbolname, or enable resolution ***
*** of unqualified symbols by typing ".symopt- 100". Note that ***
*** enabling unqualified symbol resolution with network symbol ***
*** server shares in the symbol path may cause the debugger to ***
*** appear to hang for long periods of time when an incorrect ***
*** symbol name is typed or the network symbol server is down. ***
*** ***
*** For some commands to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: pshed!_WHEA_ERROR_RECORD_SECTION_DESCRIPTOR ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Either you specified an unqualified symbol, or your debugger ***
*** doesn't have full symbol information. Unqualified symbol ***
*** resolution is turned off by default. Please either specify a ***
*** fully qualified symbol module!symbolname, or enable resolution ***
*** of unqualified symbols by typing ".symopt- 100". Note that ***
*** enabling unqualified symbol resolution with network symbol ***
*** server shares in the symbol path may cause the debugger to ***
*** appear to hang for long periods of time when an incorrect ***
*** symbol name is typed or the network symbol server is down. ***
*** ***
*** For some commands to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: pshed!_WHEA_ERROR_RECORD_HEADER ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Either you specified an unqualified symbol, or your debugger ***
*** doesn't have full symbol information. Unqualified symbol ***
*** resolution is turned off by default. Please either specify a ***
*** fully qualified symbol module!symbolname, or enable resolution ***
*** of unqualified symbols by typing ".symopt- 100". Note that ***
*** enabling unqualified symbol resolution with network symbol ***
*** server shares in the symbol path may cause the debugger to ***
*** appear to hang for long periods of time when an incorrect ***
*** symbol name is typed or the network symbol server is down. ***
*** ***
*** For some commands to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: pshed!_WHEA_ERROR_RECORD_HEADER ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Either you specified an unqualified symbol, or your debugger ***
*** doesn't have full symbol information. Unqualified symbol ***
*** resolution is turned off by default. Please either specify a ***
*** fully qualified symbol module!symbolname, or enable resolution ***
*** of unqualified symbols by typing ".symopt- 100". Note that ***
*** enabling unqualified symbol resolution with network symbol ***
*** server shares in the symbol path may cause the debugger to ***
*** appear to hang for long periods of time when an incorrect ***
*** symbol name is typed or the network symbol server is down. ***
*** ***
*** For some commands to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: pshed!_WHEA_ERROR_RECORD_HEADER ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Either you specified an unqualified symbol, or your debugger ***
*** doesn't have full symbol information. Unqualified symbol ***
*** resolution is turned off by default. Please either specify a ***
*** fully qualified symbol module!symbolname, or enable resolution ***
*** of unqualified symbols by typing ".symopt- 100". Note that ***
*** enabling unqualified symbol resolution with network symbol ***
*** server shares in the symbol path may cause the debugger to ***
*** appear to hang for long periods of time when an incorrect ***
*** symbol name is typed or the network symbol server is down. ***
*** ***
*** For some commands to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Either you specified an unqualified symbol, or your debugger ***
*** doesn't have full symbol information. Unqualified symbol ***
*** resolution is turned off by default. Please either specify a ***
*** fully qualified symbol module!symbolname, or enable resolution ***
*** of unqualified symbols by typing ".symopt- 100". Note that ***
*** enabling unqualified symbol resolution with network symbol ***
*** server shares in the symbol path may cause the debugger to ***
*** appear to hang for long periods of time when an incorrect ***
*** symbol name is typed or the network symbol server is down. ***
*** ***
*** For some commands to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Either you specified an unqualified symbol, or your debugger ***
*** doesn't have full symbol information. Unqualified symbol ***
*** resolution is turned off by default. Please either specify a ***
*** fully qualified symbol module!symbolname, or enable resolution ***
*** of unqualified symbols by typing ".symopt- 100". Note that ***
*** enabling unqualified symbol resolution with network symbol ***
*** server shares in the symbol path may cause the debugger to ***
*** appear to hang for long periods of time when an incorrect ***
*** symbol name is typed or the network symbol server is down. ***
*** ***
*** For some commands to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
Probably caused by : AuthenticAMD

Followup: MachineOwner
---------
 

Kreij

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#2
Drop everything back to stock clocks and voltages and start there.
 

MxPhenom 216

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#3
when you do blue screen what is the code at the bottom. It will look like this 0x00000F4 (the F4 can be different combination of characters though) but itll still hold the same "0x00000"
 
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#5
Kreij - I'll see if I can figure out how to reset clocks/volts... Been a long time.

Mx - Thanks I will look next time I check.

Law - Does that error show up somewhere in what I posted? I see the bugcheck 124 about halfway through.

If this info helps anyone this is what popped up after reboot.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 00000000
BCP2: 8A05A028
BCP3: B4002000
BCP4: 63000135
OS Version: 6_0_6002
Service Pack: 2_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\Mini112612-02.dmp
C:\Users\Jordan\AppData\Local\Temp\WER-82883-0.sysdata.xml
C:\Users\Jordan\AppData\Local\Temp\WER1DBC.tmp.version.txt
 
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#6
Law - Does that error show up somewhere in what I posted? I see the bugcheck 124 about halfway through.
Unfortunatly not

Hi

The mini dump references the following:
The WHEA_UNCORRECTABLE_ERROR bug check has a value of 0x00000124 is a general value and is not localised - this pointer has many outcomes which are listed in the link provided in my previous post; use the search function on that link to look through the database.

BugCheck+124,+{0,+8a05a028,+b4002000,+63000135} is a hardware error
pshed.dll this is part of the windows WDM program [as pshed.dll is software you should rule this out]

however if you have not already done so-

Follow these instructions before proceeding
1.Download and install updates and device drivers for your computer from Windows Update.
2.Scan your computer for computer viruses.
3.Check your hard disk for errors.

as mentioned by Kreij ; this may be due to an unstable oc on your cpu, this can occur over time as the cpu degrades faster when not within manufatures recommended values [if this dose not resolve the issue]

start with the basics

remove all unessential hardware;
boot with the absolut minimum; mobo - mem [single stick- test these individually] - vga
[as a percaution -swap out the hdd cables] before loading the OS from the hdd

Edit: you could also try - BlueScreenView v1.46 - http://www.nirsoft.net/utils/#system_utils - this may give a better view of what is going on in the mini dump

Hope this helps

atb

Law-II
 
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#7
Hey Law, thanks for the post. I finally got the BSOD again after playing BF3 for like 30 seconds. It showed the same error of 124 as well as in parenthesis next to it: 0xE2D3D3DQ, 0xB64EC000, 0xB0000135 if that tells you anything. I have installed the latest Win updates and ran AV and Malware checks for the full system. My GPU and RAM are not OC'd anymore, and my CPU has been running at a stable mid-range OC for about 1-1.5 years now IIRC... I have a feeling it's not due to a CPU overheat because it's crashed in Madden 2008 which is 5 years old and takes almost no system power to run at full settings. Do you reccommend just running CHKDSK to check for HD errors? Thanks!
 

brandonwh64

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#8
BSOD 124 means Vcore if OCed

BSOD codes for overclocking
BSOD Codes for i7 x58 chipset
0x101 = increase vcore
0x124 = increase/decrease QPI/VTT first, if not increase/decrease vcore...have to test to see which one it is
0x0A = unstable RAM/IMC, increase QPI first, if that doesn't work increase vcore
0x1A = Memory management error. It usually means a bad stick of Ram. Test with Memtest or whatever you prefer. Try raising your Ram voltage
0x1E = increase vcore
0x3B = increase vcore
0x3D = increase vcore
0xD1 = QPI/VTT, increase/decrease as necessary, can also be unstable Ram, raise Ram voltage
0x9C = QPI/VTT most likely, but increasing vcore has helped in some instances
0x50 = RAM timings/Frequency or uncore multi unstable, increase RAM voltage or adjust QPI/VTT, or lower uncore if you're higher than 2x
0x109 = Not enough or too Much memory voltage
0x116 = Low IOH (NB) voltage, GPU issue (most common when running multi-GPU/overclocking GPU)
0x7E = Corrupted OS file, possibly from overclocking. Run sfc /scannow and chkdsk /r
BSOD Codes for SandyBridge
0x124 = add/remove vcore or QPI/VTT voltage (usually Vcore, once it was QPI/VTT)
0x101 = add more vcore
0x50 = RAM timings/Frequency add DDR3 voltage or add QPI/VTT
0x1E = add more vcore
0x3B = add more vcore
0xD1 = add QPI/VTT voltage
“0x9C = QPI/VTT most likely, but increasing vcore has helped in some instances”
0X109 = add DDR3 voltage
0x0A = add QPI/VTT voltage
 
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#9
Wow, didn't see that coming. So I need to decrease VCore? Probably back to default.
 

brandonwh64

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#10
Wow, didn't see that coming. So I need to decrease VCore? Probably back to default.
If you are OCing your CPU, either add more Vcore or reset everything back to stock and do not OC.
 
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#11
It is OC'd to 3.5 GHz from 2.8 stock, no aftermarket cooling. The VCore from CPU-Z says it's at 1.296. So I need to increase it? I'll try it out.
 

brandonwh64

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#12
It is OC'd to 3.5 GHz from 2.8 stock, no aftermarket cooling. The VCore from CPU-Z says it's at 1.296. So I need to increase it? I'll try it out.
1.3V is the stock load volts so it may need about 1.35V for 3.5Ghz I know my 1055T needed 1.375V for 3.6Ghz
 
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#13
Thanks - I went into BIOS and changed from manual to auto-optimized. It was flashing red saying it was unstable and it changed to green flashing stable after I hit auto. It's now at 1.456... Seems like a lot?
 
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#14
Seems like a lot to me. Typically, the auto-OC on things is about as useful as "An air conditioner on the ice planet Hoth" (to quote Big Bang Theory). I'd toy around with it manually like brandon suggested. Start at 1.35v and work your way up but I don't think you should have to go over 1.4v for that speed.
 
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#15
Yeah it's idling at 50 C right now which is pretty hot, yeah? And I can hear the fan pumping more than it was 10 mins ago. Will try to decrease.
 
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#16
Volts are now set to 1.35 and it's idling around 44 C instead of 50 C.
 
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#17
That should be a lot better for you in the long run. IIRC, you don't really want to break 65 on AMD cpu's so that 6 degrees will help out quite a bit. Have you run Intel Burn Test on it to test for stability?
 
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#19
I will DL Intel Burn Test and give it a run. Will it work as well for a 6 core AMD? Looks like it's for Intel 2 cores.
 
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#20
That should be a lot better for you in the long run. IIRC, you don't really want to break 65 on AMD cpu's so that 6 degrees will help out quite a bit. Have you run Intel Burn Test on it to test for stability?
After two standard (1024) passes it hit 71 C and I had to stop cause I was freaking out. That's hot as balls.
 
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#21
Yeah, stock coolers aren't much for handling OC's. Thankfully Intel burn is a bit unrealistic, but it would be wise to keep a close eye on your CPU temp while doing any cpu intensive things for a bit just to make sure it doesn't climb too high.
 
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#22
Appreciate the help mate hopefully she stays cool and I have a water cooler incoming in the next several weeks to keep er chilled.