USB 3.0 Front panel not working

GSquadron · Oct 2, 2019

Hi guys,
I built my new PC and everything works fine.
The only problem I have is with the USB 3.0 front panel.
I connected the case connector with the motherboard and it doesn't seem to work.
I removed it and replaced it several times.
The case is Zalman S2 and the motherboard is Gigabyte B450M gaming rev 1.0.
Help would be appreciated.

sneekypeet · Oct 2, 2019

To be blunt, you would need to try plugging the header into another board, or try another header on that B450M to see if it is the motherboard or the case at fault. If I had to guess, it is more likely the chassis at fault.

You could cut that out and get in contact with Zalman support for a new I/O panel.

GSquadron · Oct 2, 2019

sneekypeet said:
To be blunt, you would need to try plugging the header into another board, or try another header on that B450M to see if it is the motherboard or the case at fault. If I had to guess, it is more likely the chassis at fault.

You could cut that out and get in contact with Zalman support for a new I/O panel.

I don't have other usb 3.0 connectors, but I have seen a lot of others online having same problems with different cases and motherboards.
I might contact Zalman but not sure if they will help.

oobymach · Oct 2, 2019

Could be a bad port, could be a driver issue, are there any yellow or red signs in device manager? If so you need a driver, if not you could test a pci usb 3 card, I had one in my old rig because the board plug was unusable with sli cards, cost like $10 on ebay.

sneekypeet · Oct 2, 2019

GSquadron said:
I might contact Zalman but not sure if they will help.

It's a simple ask, the worst they can do is say no.

ZALMAN - ZALMAN

www.zalman.co.kr

GSquadron · Oct 2, 2019

oobymach said:
Could be a bad port, could be a driver issue, are there any yellow or red signs in device manager? If so you need a driver, if not you could test a pci usb 3 card, I had one in my old rig because the board plug was unusable with sli cards, cost like $10 on ebay.

I don't see any warning signs. Not sure if I am looking at the right place.
BTW, all USB 3.0 on the back of the motherboard, work.

potato580+ · Oct 2, 2019

make sure your sata 3 cable from pc case plug into the right m/b slot, for other solution you can also replace or used soemthing like this

oobymach · Oct 2, 2019

Device manager looks good, so the fault is probably with the cable/case.

GSquadron · Oct 2, 2019

oobymach said:
Device manager looks good, so the fault is probably with the cable/case.

Is there any way I can verify if the cable is the problem?

sneekypeet · Oct 2, 2019

GSquadron said:
Is there any way I can verify if the cable is the problem?

Not without connecting it to another motherboard.

GSquadron · Oct 2, 2019

sneekypeet said:
Not without connecting it to another motherboard.

I have another motherboard but doesn't have USB 3.0.
I found a way with multimeter online, but wont do it since I might shortcircuit it.

sneekypeet · Oct 2, 2019

GSquadron said:
I found a way with multimeter online, but wont do it since I might shortcircuit it.

As long as you are just testing the cable, without it connected to the motherboard, for say continuity of the wires, you should be fine. May also show you that the cable is the issue if readings do not come out as expected.

GSquadron · Oct 2, 2019

sneekypeet said:
As long as you are just testing the cable, without it connected to the motherboard, for say continuity of the wires, you should be fine. May also show you that the cable is the issue if readings do not come out as expected.

What really amazed me was that when I tried removing the usb 3 cable, it was actually hot. Or it had heat to some extent.

sneekypeet · Oct 2, 2019

Shouldn't get "hot" but it depends on if you felt where it ran by the GPU or something.

System Name	Dark Stealth
Processor	Ryzen 5 5600x
Motherboard	Gigabyte B450M Gaming rev 1.0
Cooling	Snowman, arctic p12 x2 fans
Memory	16x2 DDR4 Corsair Dominator Pro
Video Card(s)	3080 10gb
Storage	2TB NVME PCIE 4.0 Crucial P3 Plus, 1TB Crucial MX500 SSD, 4TB WD RED HDD
Display(s)	HP Omen 34c (34" monitor 3440x1440 165Hz VA panel)
Case	Zalman S2
Power Supply	Corsair 750TX
Mouse	Logitech pro superlight, mx mouse s3, Razer Basiliskx with battery
Keyboard	Custom mechanical keyboard tm680
Software	Windows 11
Benchmark Scores	70-80 fps 3440x1440 on cyberpunk 2077 max settings

System Name	EVA-01
Processor	Intel i7 13700K
Motherboard	Asus ROG Maximus Z690 HERO EVA Edition
Cooling	ASUS ROG Ryujin III 360 with Noctua Industrial Fans
Memory	PAtriot Viper Elite RGB 96GB @ 6000MHz.
Video Card(s)	Asus ROG Strix GeForce RTX 3090 24GB OC EVA Edition
Storage	Addlink S95 M.2 PCIe GEN 4x4 2TB
Display(s)	Asus ROG SWIFT OLED PG42UQ
Case	Thermaltake Core P3 TG
Audio Device(s)	Realtek on board > Sony Receiver > Cerwin Vegas
Power Supply	be quiet DARK POWER PRO 12 1500W
Mouse	ROG STRIX Impact Electro Punk
Keyboard	ROG STRIX Scope TKL Electro Punk
Software	Windows 11

System Name	Dark Stealth
Processor	Ryzen 5 5600x
Motherboard	Gigabyte B450M Gaming rev 1.0
Cooling	Snowman, arctic p12 x2 fans
Memory	16x2 DDR4 Corsair Dominator Pro
Video Card(s)	3080 10gb
Storage	2TB NVME PCIE 4.0 Crucial P3 Plus, 1TB Crucial MX500 SSD, 4TB WD RED HDD
Display(s)	HP Omen 34c (34" monitor 3440x1440 165Hz VA panel)
Case	Zalman S2
Power Supply	Corsair 750TX
Mouse	Logitech pro superlight, mx mouse s3, Razer Basiliskx with battery
Keyboard	Custom mechanical keyboard tm680
Software	Windows 11
Benchmark Scores	70-80 fps 3440x1440 on cyberpunk 2077 max settings

System Name	New compy
Processor	AMD Ryzen 5800x3D
Motherboard	MSI MPG x570S EDGE MAX WiFi
Cooling	Noctua NH-D15S w. FHP141 + Xigmatek AOS XAF-F1451
Memory	32gb G.Skill Ripjaws V Samsung B-Die Dual Rank F4-4000C16D-32GVKA
Video Card(s)	ASUS TUF GAMING RTX 4070ti
Storage	17tb (8+4tb WD Black HDD's, 2+2+0.5+0.5tb M.2 SSD Drives) + 16tb WD Red Pro backup drive
Display(s)	Alienware AW2518H 24" 240hz, Sony X85K 43" 4k 120hz HDR TV
Case	Thermaltake Core v71
Audio Device(s)	iFi Nano Idsd Le, Creative T20 + T50, Sennheiser HD6Mix
Power Supply	EVGA Supernova G2 1000w
Mouse	Logitech G502 Hero custom w. G900 scroll wheel mod, Rival 3 + Rival 3 wireless, JLab Epic Mouse
Keyboard	Corsair K68 RGB + K70 RGB + K57 RGB Wireless + Logitech G613
Software	Win 10 Pro
Benchmark Scores	https://valid.x86.fr/s2y7ny

System Name	EVA-01
Processor	Intel i7 13700K
Motherboard	Asus ROG Maximus Z690 HERO EVA Edition
Cooling	ASUS ROG Ryujin III 360 with Noctua Industrial Fans
Memory	PAtriot Viper Elite RGB 96GB @ 6000MHz.
Video Card(s)	Asus ROG Strix GeForce RTX 3090 24GB OC EVA Edition
Storage	Addlink S95 M.2 PCIe GEN 4x4 2TB
Display(s)	Asus ROG SWIFT OLED PG42UQ
Case	Thermaltake Core P3 TG
Audio Device(s)	Realtek on board > Sony Receiver > Cerwin Vegas
Power Supply	be quiet DARK POWER PRO 12 1500W
Mouse	ROG STRIX Impact Electro Punk
Keyboard	ROG STRIX Scope TKL Electro Punk
Software	Windows 11

USB 3.0 Front panel not working

GSquadron

sneekypeet

Retired Super Moderator

GSquadron

oobymach

sneekypeet

Retired Super Moderator

ZALMAN - ZALMAN

GSquadron

potato580+

oobymach

GSquadron

sneekypeet

Retired Super Moderator

GSquadron

sneekypeet

Retired Super Moderator

GSquadron

sneekypeet

Retired Super Moderator

System Name	just ordinary potato system, but dont understimate potato..
Processor	ryzen raven ridge 2200g, ryzen 2600 upgrade:)
Motherboard	msi b350 pc mate, biostars a320, asrock ab350m micro
Cooling	x2 cheap china handmade, i got plenty aigo/fantech rgb fans now heh
Memory	klevv dual channel 8gb 3000mhz, trident 16gb 3600mhz, random ddr2 stick
Video Card(s)	back to square, using vega 56 now:D
Storage	wd green ssd 240gb, 3tb seagate expnasion, random laptop hdd x4, 1tb 3.5
Display(s)	acer vgo 22inch fullhd 75hz
Case	cheap segotep/dazumba mid atx, alcatroz mini atx
Audio Device(s)	genius retro wood style, harman kardon stick iii
Power Supply	be quite system power9, powerlogic standar, voltron 300fx, thermaltake smart 1200w
Mouse	rexus, genius ps/2, powerlogic ps/2 ball tracking
Keyboard	rexus, random china product x3
Software	talking abt best software, autodesk/unity3d/notepad yes notepad!!
Benchmark Scores	theres nothing to brag abt potato, but it can run decent 30fps fullhd with good setting:)