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User Guidance: How to identify and react to spam

btarunr

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#1
TPU is a big and popular community. Where there are 1000s of users from all over the world, 100s active at any given time, there's always an open invitation for spammers to spread spam here.

While we are adequately equipped with moderators spread across different time-zones, have a "one-click" method of destroying spam and deleting spam accounts, a good deal of this work relies on users reporting suspicious posts. Reporting posts is a guaranteed way of alerting the staff of something going wrong, spam being one of them. There have been several instances where users instead of reporting suspicious posts, quoted, and replied to spam. This is not what you should be doing. While any moderator can delete spam from anywhere in the forums, not all moderators can delete posts from users everywhere. Hence even while the spam is gone, the contents of the spam post(s) are probably quoted by a user a moderator cannot edit/delete. Here is a small guidance:

Identifying Spam:

Here's what a typical spam post should look like:



1. A username that makes perfect spam sense, sometimes the username has a random number or special characters
2. Signature space has suspicious links
3. The obvious links in the post's body

Sometimes the spammer starts off with something seemingly useless, with the post body saying nothing more than "very useful post, thanks a lot!" and the signature having a/some suspicious link(s), even this qualifies as spam.

Reacting to Spam:

Do not quote or reply to the spam in any way. It makes things difficult to clean up threads.

Report the post. Click on the
button for the spam post, just type in "spam" in the text box, and submit the report. Any active moderator will follow up with the report and delete the spam. Again, reporting posts is the best way of alerting the entire mod staff of something wrong, you would rather not send PMs or visitor messages to specific moderators, when you have the easier way of doing it.
 
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#2
we try our best!
The last thing we all need is a site full of spam....
 

Mussels

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#3
this needs to be stickied. It gets tiresome cleaning up after people start quoting the spam post... even if we ban the spammer, his posts live on in quotes.
 
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#4
I actually read this thread earlier and it seriously helped with the spam I just reported.

I thought earlier that the I hadn't seen any spam in a while, guess it was all timing.
 

Polaris573

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#5
Good idea and nice work Btarunr.
 
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#6
this needs to be stickied. It gets tiresome cleaning up after people start quoting the spam post... even if we ban the spammer, his posts live on in quotes.
I agree... this should be stickied!
 
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#8
Excellent post particularly with the identifying spam as some are easier to pick as spam than others.
 
K

kyle2020

Guest
#9
Spot on guide for newer members. If in doubt, always ask a mod or someone in higher power!
 

Mussels

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#10
oh rofl, BTA just deleted a spam post from this thread!
 

btarunr

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#11
Around ~30 seconds after it was posted. :)
 

Mussels

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Memory 16GB 2133 generic @ 2800
Video Card(s) MSI GTX 1080 Gaming X (BIOS modded to Gaming Z - faster and solved black screen bugs!)
Storage 1TB Intel SSD Pro 6000p (60TB USB3 storage)
Display(s) Samsung 4K 40" HDTV (UA40KU6000WXXY) / 27" Qnix 2K 110Hz
Case Fractal Design R5. So much room, so quiet...
Audio Device(s) Pioneer VSX-519V + Yamaha YHT-270 / sennheiser HD595/518 + bob marley zion's
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Benchmark Scores Laptops: i7-4510U + 840M 2GB (touchscreen) 275GB SSD + 16GB i7-2630QM + GT 540M + 8GB
#12
Around ~30 seconds after it was posted. :)
and 10 seconds before i came into this thread. it always amases me how you and sneeky can find and delete spam before i even get the email alerts telling me the threads got a new post.
 

btarunr

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Video Card(s) 2x GeForce GTX 970 SLI
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#14
and 10 seconds before i came into this thread. it always amases me how you and sneeky can find and delete spam before i even get the email alerts telling me the threads got a new post.
The aliens upgraded our anti-spam reflexes. I'd asked for better reflexes on the road though. Life is unfair.
 
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#15
fried spam sarnie on toast with mustard please
 
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#16
Bump, looks like we've been spammed again.
 
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#17
Mods seem to be AFK :D... longest spam post iv ever seen on TPU... usualy there gone within 90 seconds. this one is still here 15 mins later.
 
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#18
i sent bta and mussels an email maybe he and everyone else is busy
 

Mussels

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#19

Polaris573

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#20
Don't e-mail us for spam. Just use the report post button and someone will get to it eventually.

We get e-mail alerts when you report a post. If we're busy we're busy a 15 minute spam thread isn't the end of the world.
 
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#21
I just want to say if a post includes good looking female breasts it won't get reported by me.
 
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Video Card(s) (agp) hd3850 not bad not really suitable for mobo n processor/ gb hd5870
Storage wd 320gb + samsung 320 gig + wd 1tb 6gb/s
Display(s) compaq mv720
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Audio Device(s) onboard
Power Supply corsair hx 650 w which solved many problems (blew up) /850w corsair
Software xp pro sp3/ ? win 7 ultimate (32 bit)
Benchmark Scores 6543 3d mark05 ye ye not good but look at the processor /uknown as still not benched
#22
yeah but your email linked to nothing lol.
:laugh: that's probably because said person was gone before you read it :D
never mind it just bugged me that no one was around, but that's how it is sometimes, doubt it'll happen again :toast:


Don't e-mail us for spam. Just use the report post button and someone will get to it eventually.

We get e-mail alerts when you report a post. If we're busy we're busy a 15 minute spam thread isn't the end of the world.
i do talk to you guys outside of tpu (sometimes, well maybe not you polaris :p)
 
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#23

Polaris573

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#24