• We've upgraded our forums. Please post any issues/requests in this thread.

Using a new WD HD in my old WD 'My Book' USB interface - how?

Joined
Feb 11, 2007
Messages
278 (0.07/day)
Likes
14
Location
Emilia Romagna, Italy
Processor AMD Ryzen 5 1600
Motherboard Asus ROG Strix B350-F Gaming
Cooling AMD Wraith Spire, Thermaltake iFlash12 x2, Enermax TB Apolish 12cm Blue
Memory G-Skill Ripjaws V, 2400MHz, 15-15-15-35, 2 x 8GB (F4-2400C15D-16GVR)
Video Card(s) XFX RX580 8Gb Black Edition
Storage Samsung 850 Evo 250Gb, Western Digital WD10EAVS 1Tb, LG GH24NSD1 DVD-RW
Display(s) Viewsonic XG2401
Case Enermax Staray (Blue)
Audio Device(s) Onboard
Power Supply Corsair HX750
Mouse Microsoft 5000
Keyboard Microsoft 3000 v2.0
Software Windows 10 Home 64bit
#1
I have a 1Tb Western Digital My book which holds WD10EAVS disk. Problem is, is that I have bought another 1Tb Green WD10EZRX disk to act as an additional backup, assuming that I could just plug in the existing 'My book' USB interface and use it.

I apply power and the lights come on but I cannot get into it. I can go into basic details in 'drivers and devices' and it tells me it is detecting it fine but I can't format it and certainly can't save any data to it.

What can I do to resolve this?

Tom.

 
Last edited:

[Ion]

WCG Team Assistant
Joined
Sep 15, 2009
Messages
13,391 (4.44/day)
Likes
14,251
Location
Raleigh, North Carolina, United States
System Name Niedersachsen / Ribe / Minsk
Processor i3 3240 / i7-3520M / 4x Opteron 6376 @ 2.86GHz
Motherboard BIOSTAR H61M / HP Q77 / Supermicro H8QG7
Cooling Stock / Stock / 4x 1U G34
Memory 1x8GB / 2x4GB / 4x4GB
Video Card(s) GTX260 / Intel HD 4000 / nVidia GT310
Storage 80GB Intel SSD / 256GB Intel SSD / 2x 60GB SSD (RAID1)
Display(s) Dell 3007 + HP 2245w / 12.1" 1366x768 / None
Case Antec NSK3480 / HP / Supermicro 1U
Audio Device(s) Onboard
Power Supply Enermax 500W / HP 130W / Supermicro Gold 1400W
Keyboard IBM Model M
Software Windows 7 (Niedersachsen/Ribe) / Linux Mint 17.2 (Minsk)
#2
The problem (I would imagine) is that the disk isn't formatted. In the Start Menu, search for "disk management" and chose the option that comes up. Right click on the unpartitioned new disk, and format it as NTFS :)
 
Joined
Oct 12, 2008
Messages
5,656 (1.69/day)
Likes
2,606
Location
στο άλφα έως ωμέγα
System Name Ha/AhHa/Dell
Processor QX9650 SLAWN C1/i7-980x/i7-6700K
Motherboard GA-X48_DS4 (F3B bios)/Gigabyte x58A-UDR3 v 2.0(modded FH bios)/Dell Foxconn 0XJ8C4 Z170
Cooling CNPS9900 LED/H60/ 3 pipe-center fan-air
Memory 8 Gig of G.Skill F2-8800CL5D/24 Gb Corsair Vengence/ 24Gb Samsung DDR4 2133
Video Card(s) Galaxy NVIDIA GeForce GTX 960/PowerColor R9 280/ASUS R9 380X Strix G1
Storage All have SSDs with HDDs for extra storage and backup/Dell-M.2 Samsung 850 EVO PCIe
Display(s) Asus 266H/Viewsonic 1080p/HP ZR24W
Case CM-690/CM-690 II adv/Dell 8900 series
Audio Device(s) All use on board (Realtek) w/2.1 speakers
Power Supply PC P&C 750/PC P&C Silencer 950/CM 700 Extreme
Mouse Logitech
Keyboard Logitech
Software Windows 10 Pro - 64 bit/Windows 10 Pro - 64bit/Windows 10 Pro - 64bit
#3
You don't say which model you have... some of the my books use WD's on board controller, which has encryption built in (chip on the controller) and use 4KB LBAs instead of the traditional 512-byte sector sizes.
As far as I know Vista does not support it natively.
Info, in attachment below, is from MS KB web page "Article ID: 982018 - Last Review: March 12, 2012 - Revision: 16.0"
huh.png

You may need to format it with WD's software.

External USB/FireWire Fat32 Formatting Utility

Or, you may be able to clone the drive (since they are the same size) with WD acronis software.
 
Joined
Feb 11, 2007
Messages
278 (0.07/day)
Likes
14
Location
Emilia Romagna, Italy
Processor AMD Ryzen 5 1600
Motherboard Asus ROG Strix B350-F Gaming
Cooling AMD Wraith Spire, Thermaltake iFlash12 x2, Enermax TB Apolish 12cm Blue
Memory G-Skill Ripjaws V, 2400MHz, 15-15-15-35, 2 x 8GB (F4-2400C15D-16GVR)
Video Card(s) XFX RX580 8Gb Black Edition
Storage Samsung 850 Evo 250Gb, Western Digital WD10EAVS 1Tb, LG GH24NSD1 DVD-RW
Display(s) Viewsonic XG2401
Case Enermax Staray (Blue)
Audio Device(s) Onboard
Power Supply Corsair HX750
Mouse Microsoft 5000
Keyboard Microsoft 3000 v2.0
Software Windows 10 Home 64bit
#4
All sorted!
Thanks for the pointers Ion, that really helped. The main problem I then hit was that I'm on someone else's computer so had to be signed into their admin account.
Anyway, went into the Windows 8 'computer management' section and I'm currently formatting.

Cheers,
Tom.