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WCG-TPU Cruncher's Hardware/Tech Support Discussion Thread

Joined
Feb 7, 2008
Messages
681 (0.15/day)
Location
Barcelona, Catalonia, Spain
System Name The Phoenix (rev. 3.0)
Processor Intel Core i9 9900K @ 4.9GHz (1.22V)
Motherboard ASUS TUF Z390 PRO-GAMING
Cooling Custom Full Loop w/EKWB & Swiftech components
Memory 32GB Corsair Vengeance RGB Pro 3400MHz (C15)
Video Card(s) MSI GTX 1080 SeaHawk X EK @ 2.15GHz/5.5GHz
Storage Samsung 970 EVO+ (2x500GB) + Toshiba X300 (4TB)
Display(s) LG 29UM65-P (2560x1080 @ 75 Hz)
Case Thermaltake Core V51
Audio Device(s) Razer Kraken 7.1 & Scarlett 2i4 w/M-AUDIO BX5-D2
Power Supply Corsair RM750 (ver. 2019)
Mouse Logitech G700s
Keyboard Razer Blackwidow Chroma V2
Software MacOS 10.13.6 "High Sierra" & Windows 10 Pro x64
Hello everybody, hope this post belongs to this thread, if not, please let me know and I'll remove it or ask for it, so sorry in advance.

I was an active cruncher some years ago (as a matter of fact, still close to top 100 at TPU WCG team) but I think I missed some important updates for these last 5 years regarding my user at WCG official page, cause, it is not "found" anymore and I can't find any mail or info regarding world community grid (tried to recover the password with several mails i may have used but no luck and the username is no longer recognized) ... so I can't access to the page at WCG and can't setup my client with my username/team properly.

I've been digging a little bit and found my page at free-dc, which is this and contains an identifier. Do you think it will be possible to contact directly with WCG support team with this kind of information in order to recover my old user and check the milestones hit in the previous projects and also crunch again? If you have any other guidelines for this situation or this question has been posted in the past, please feel free to refer any kind of intel.

Thank you very much and happy crunching everybody :toast:
 

phill

Moderator
Staff member
Joined
Jun 8, 2011
Messages
6,515 (2.02/day)
Location
Somerset, UK
System Name Not so complete or overkill
Processor 5960X @ 4.20Ghz @ 1.06v - For Crunching!!
Motherboard MSI X99 Titanium Gaming
Cooling Custom loop with old bits and pieces that I need to replace
Memory G Skill TridentX 3466 non RGB..
Video Card(s) 2 x EVGA GTX 1080 Ti SC Black Edition
Storage Sandisk 120Gb SSD, 2 x 2Tb Sammy 3.5" drives - Need more drives!!
Display(s) 3 x 23" LG IPS panels (can't remember model!!)
Case 10mm thick MDF on plastic risers.. It's kinda a case??
Audio Device(s) Onboard
Power Supply EVGA T2 1200w
Mouse Corsair thingy
Keyboard Corsair thingy
Software Windows 10
Benchmark Scores It's not to bad.. More importantly, it works!!
I know that this year they made it that rather than signing in with your user name, you had to use the email address that you registered with?? Have you been able to try that?? :)
 
Joined
Feb 7, 2008
Messages
681 (0.15/day)
Location
Barcelona, Catalonia, Spain
System Name The Phoenix (rev. 3.0)
Processor Intel Core i9 9900K @ 4.9GHz (1.22V)
Motherboard ASUS TUF Z390 PRO-GAMING
Cooling Custom Full Loop w/EKWB & Swiftech components
Memory 32GB Corsair Vengeance RGB Pro 3400MHz (C15)
Video Card(s) MSI GTX 1080 SeaHawk X EK @ 2.15GHz/5.5GHz
Storage Samsung 970 EVO+ (2x500GB) + Toshiba X300 (4TB)
Display(s) LG 29UM65-P (2560x1080 @ 75 Hz)
Case Thermaltake Core V51
Audio Device(s) Razer Kraken 7.1 & Scarlett 2i4 w/M-AUDIO BX5-D2
Power Supply Corsair RM750 (ver. 2019)
Mouse Logitech G700s
Keyboard Razer Blackwidow Chroma V2
Software MacOS 10.13.6 "High Sierra" & Windows 10 Pro x64
I know that this year they made it that rather than signing in with your user name, you had to use the email address that you registered with?? Have you been able to try that?? :)
Yes I did, trying multiple e-mail/password combinations that I may have used, but no luck at all :(

Thing that I find odd is if you try to access my WCG member page says it's not found, maybe they deleted me for inactivity? IDK
 

phill

Moderator
Staff member
Joined
Jun 8, 2011
Messages
6,515 (2.02/day)
Location
Somerset, UK
System Name Not so complete or overkill
Processor 5960X @ 4.20Ghz @ 1.06v - For Crunching!!
Motherboard MSI X99 Titanium Gaming
Cooling Custom loop with old bits and pieces that I need to replace
Memory G Skill TridentX 3466 non RGB..
Video Card(s) 2 x EVGA GTX 1080 Ti SC Black Edition
Storage Sandisk 120Gb SSD, 2 x 2Tb Sammy 3.5" drives - Need more drives!!
Display(s) 3 x 23" LG IPS panels (can't remember model!!)
Case 10mm thick MDF on plastic risers.. It's kinda a case??
Audio Device(s) Onboard
Power Supply EVGA T2 1200w
Mouse Corsair thingy
Keyboard Corsair thingy
Software Windows 10
Benchmark Scores It's not to bad.. More importantly, it works!!
Did you have much time under your user account? I suppose you could always sign up again if you really wanted to? Does the forgot password option help at all?

I don't think inactivity would mean a deleted account tho...??
 
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