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WCG-TPU Cruncher's Hardware/Tech Support Discussion Thread

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Hello everybody, hope this post belongs to this thread, if not, please let me know and I'll remove it or ask for it, so sorry in advance.

I was an active cruncher some years ago (as a matter of fact, still close to top 100 at TPU WCG team) but I think I missed some important updates for these last 5 years regarding my user at WCG official page, cause, it is not "found" anymore and I can't find any mail or info regarding world community grid (tried to recover the password with several mails i may have used but no luck and the username is no longer recognized) ... so I can't access to the page at WCG and can't setup my client with my username/team properly.

I've been digging a little bit and found my page at free-dc, which is this and contains an identifier. Do you think it will be possible to contact directly with WCG support team with this kind of information in order to recover my old user and check the milestones hit in the previous projects and also crunch again? If you have any other guidelines for this situation or this question has been posted in the past, please feel free to refer any kind of intel.

Thank you very much and happy crunching everybody :toast:
 

phill

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Storage 1 250GB Crucial SSD for OS/Programs, 2 500GB Crucial SSD for Steam and Epic stores
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Benchmark Scores I've actually never benched it!! Too busy with WCG and FAH and not gaming!! :( :(
I know that this year they made it that rather than signing in with your user name, you had to use the email address that you registered with?? Have you been able to try that?? :)
 
Joined
Feb 7, 2008
Messages
682 (0.15/day)
Location
Barcelona, Catalonia, Spain
System Name The Phoenix (rev. 3.0)
Processor Intel Core i9 9900K @ 4.9GHz (1.18V)
Motherboard ASUS TUF Z390 PRO-GAMING
Cooling Custom Full Loop w/EKWB & Swiftech components
Memory 32GB Corsair Vengeance RGB Pro 3200MHz (C15)
Video Card(s) MSI GTX 1080 SeaHawk X EK @ 2.15GHz/5.5GHz
Storage Samsung 970 EVO+ (2x500GB) + Toshiba X300 (4TB)
Display(s) LG 29UM65-P (2560x1080 @ 75 Hz)
Case Thermaltake Core V51
Audio Device(s) Razer Kraken 7.1 & Scarlett 2i4 w/M-AUDIO BX5-D2
Power Supply Corsair RM750 (ver. 2019)
Mouse Logitech G700s
Keyboard Razer Blackwidow Chroma V2
Software MacOS 10.13.6 "High Sierra" & Windows 10 Pro x64
I know that this year they made it that rather than signing in with your user name, you had to use the email address that you registered with?? Have you been able to try that?? :)
Yes I did, trying multiple e-mail/password combinations that I may have used, but no luck at all :(

Thing that I find odd is if you try to access my WCG member page says it's not found, maybe they deleted me for inactivity? IDK
 

phill

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Video Card(s) 2 x EVGA GTX 1080 Ti SC Black Edition
Storage 1 250GB Crucial SSD for OS/Programs, 2 500GB Crucial SSD for Steam and Epic stores
Display(s) 3 x 23" LG IPS panels (can't remember model!!)
Case 10mm thick MDF on plastic risers.. It's kinda a case??
Audio Device(s) Onboard
Power Supply EVGA P2 1200w
Mouse Corsair thingy
Keyboard Logitec K120......
Software Windows 10
Benchmark Scores I've actually never benched it!! Too busy with WCG and FAH and not gaming!! :( :(
Did you have much time under your user account? I suppose you could always sign up again if you really wanted to? Does the forgot password option help at all?

I don't think inactivity would mean a deleted account tho...??
 
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Did you have much time under your user account? I suppose you could always sign up again if you really wanted to? Does the forgot password option help at all?

I don't think inactivity would mean a deleted account tho...??
I did participate in WCG for TPU about 10 years ago and my account was gone along with any points/work I had completed.
 

phill

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Cooling Air :(
Memory Patriot 3200MHz 64GB
Video Card(s) 2 x EVGA GTX 1080 Ti SC Black Edition
Storage 1 250GB Crucial SSD for OS/Programs, 2 500GB Crucial SSD for Steam and Epic stores
Display(s) 3 x 23" LG IPS panels (can't remember model!!)
Case 10mm thick MDF on plastic risers.. It's kinda a case??
Audio Device(s) Onboard
Power Supply EVGA P2 1200w
Mouse Corsair thingy
Keyboard Logitec K120......
Software Windows 10
Benchmark Scores I've actually never benched it!! Too busy with WCG and FAH and not gaming!! :( :(
@jellyrole what was the name of the account? I didn't think they get deleted??
 
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phill

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Staff member
Joined
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Messages
8,423 (2.45/day)
Location
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System Name Not so complete or overkill
Processor Ryzen 3900X
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Cooling Air :(
Memory Patriot 3200MHz 64GB
Video Card(s) 2 x EVGA GTX 1080 Ti SC Black Edition
Storage 1 250GB Crucial SSD for OS/Programs, 2 500GB Crucial SSD for Steam and Epic stores
Display(s) 3 x 23" LG IPS panels (can't remember model!!)
Case 10mm thick MDF on plastic risers.. It's kinda a case??
Audio Device(s) Onboard
Power Supply EVGA P2 1200w
Mouse Corsair thingy
Keyboard Logitec K120......
Software Windows 10
Benchmark Scores I've actually never benched it!! Too busy with WCG and FAH and not gaming!! :( :(
I started somewhere in 2018 and I couldn't see anything with your name on there :(

Is it possible you could have missed the cut off for logging in or anything?
 
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No, i remember checking the pie thread regularly and I found a couple posts but all the images have been deleted.
 
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No, i remember checking the pie thread regularly and I found a couple posts but all the images have been deleted.
I found the old you in Free-DC. https://stats.free-dc.org/user/bwcg/stats.php?page=userbycpid&cpid=60e86c4f4f3f930e1bf29123ef7f414d
It isn’t the first time that takes time for a name to pop up. Can you see you progress in https://www.worldcommunitygrid.org/ms/viewBoincResults.do?filterDevice=0&filterStatus=-1&projectId=-1&sortBy=returnedTime&pageNum=1 or in the frontpage for worldcommunitygrid.org after login?
 
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Display(s) Predator 27" 4k 144hz, 55" Vizio 4k
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phill

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Messages
8,423 (2.45/day)
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Processor Ryzen 3900X
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Cooling Air :(
Memory Patriot 3200MHz 64GB
Video Card(s) 2 x EVGA GTX 1080 Ti SC Black Edition
Storage 1 250GB Crucial SSD for OS/Programs, 2 500GB Crucial SSD for Steam and Epic stores
Display(s) 3 x 23" LG IPS panels (can't remember model!!)
Case 10mm thick MDF on plastic risers.. It's kinda a case??
Audio Device(s) Onboard
Power Supply EVGA P2 1200w
Mouse Corsair thingy
Keyboard Logitec K120......
Software Windows 10
Benchmark Scores I've actually never benched it!! Too busy with WCG and FAH and not gaming!! :( :(
Nice one there @mstenholm !! Not been near to a PC to really have a look but judging from our current and retired members, I wonder if @jellyrole would have gone to one of the 'anonymous'... I wonder if that update had anything to do with it with the log in way changing over to email rather than username??
 
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Nice one there @mstenholm !! Not been near to a PC to really have a look but judging from our current and retired members, I wonder if @jellyrole would have gone to one of the 'anonymous'... I wonder if that update had anything to do with it with the log in way changing over to email rather than username??
I received an email from WCG a while back stating the account will be removed if it remains innactive, just a heads up for those having issues finding old accounts.
 

phill

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Staff member
Joined
Jun 8, 2011
Messages
8,423 (2.45/day)
Location
Somerset, UK
System Name Not so complete or overkill
Processor Ryzen 3900X
Motherboard Asus Crosshair 8 Hero (Non Wi-Fi)
Cooling Air :(
Memory Patriot 3200MHz 64GB
Video Card(s) 2 x EVGA GTX 1080 Ti SC Black Edition
Storage 1 250GB Crucial SSD for OS/Programs, 2 500GB Crucial SSD for Steam and Epic stores
Display(s) 3 x 23" LG IPS panels (can't remember model!!)
Case 10mm thick MDF on plastic risers.. It's kinda a case??
Audio Device(s) Onboard
Power Supply EVGA P2 1200w
Mouse Corsair thingy
Keyboard Logitec K120......
Software Windows 10
Benchmark Scores I've actually never benched it!! Too busy with WCG and FAH and not gaming!! :( :(
I received an email from WCG a while back stating the account will be removed if it remains innactive, just a heads up for those having issues finding old accounts.
That would more than likely explain why we have a few Anonymous members I'm guessing :(
 
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