• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

Weird Computer Crashes

PVTCaboose1337

Graphical Hacker
Joined
Feb 1, 2006
Messages
9,501 (1.43/day)
Location
Texas
System Name Whim
Processor Intel Core i5 2500k @ 4.4ghz
Motherboard Asus P8Z77-V LX
Cooling Cooler Master Hyper 212+
Memory 2 x 4GB G.Skill Ripjaws @ 1600mhz
Video Card(s) Gigabyte GTX 670 2gb
Storage Samsung 840 Pro 256gb, WD 2TB Black
Display(s) Shimian QH270 (1440p), Asus VE228 (1080p)
Case Cooler Master 430 Elite
Audio Device(s) Onboard > PA2V2 Amp > Senn 595's
Power Supply Corsair 750w
Software Windows 8.1 (Tweaked)
My new laptop is in my specs in the left. I have had a few problems with it, mainly the strange crashes with it. Here is how it goes:

What kind of crash? Randomly, the computer's screen will shut off, and the computer will continue to function for 2 seconds (songs continue to play etc.), and then shut off.

I can play Fallout 3 with no crashes so I have ruled out overheat. I have run memtest, so I have ruled out bad memory. I have run Speedfan for HD errors, and ruled that out. My main problem I would guess is Vista, but I am not so sure. I am torn between it being a hardware or software problem, but am leaning towards software. The laptop is an Asus N81vg.

The most crashes I have had are when I start up Wolfenstein, the computer will crash before getting into the loading screen. I have had it crash a few times when I have run MediaMonkey, playing music, so I am quite puzzled. Throw some ideas out there!
 
Joined
May 5, 2008
Messages
3,318 (0.57/day)
Location
Dallas, Tx
Processor Intel i5-3570K @ 3.4Ghz
Motherboard Asrock LGA1155 Z77 Extreme 4
Cooling Cooler Master Evo 212
Memory 16GB (4X4) G.Skill Ripjaw 2 DDR3-1600
Video Card(s) Nvidia gForce GTX 660ti
Storage 1x Samsung 840 EVO 256GB 6Gb/s, 1x WD 500GB 6Gb/s, 1x WD 80GB 3Gb/s
Display(s) ASUS VH242H Black + 2 HP 2311x 23" LED
Case Fractal Design R4
Audio Device(s) Realtek OnBoard Both
Power Supply Cooler Master 850w
Software Windows 7 Ultimate 64-bit SP1
Turn it on and let it sit there and see if it crashes without you on it.
 
D

Deleted member 67555

Guest
What service pack are you using...sp1....sp2
***good question tigger****
 
Last edited by a moderator:
Joined
Nov 13, 2007
Messages
10,233 (1.70/day)
Location
Austin Texas
Processor 13700KF Undervolted @ 5.6/ 5.5, 4.8Ghz Ring 200W PL1
Motherboard MSI 690-I PRO
Cooling Thermalright Peerless Assassin 120 w/ Arctic P12 Fans
Memory 48 GB DDR5 7600 MHZ CL36
Video Card(s) RTX 4090 FE
Storage 2x 2TB WDC SN850, 1TB Samsung 960 prr
Display(s) Alienware 32" 4k 240hz OLED
Case SLIGER S620
Audio Device(s) Yes
Power Supply Corsair SF750
Mouse Xlite V2
Keyboard RoyalAxe
Software Windows 11
Benchmark Scores They're pretty good, nothing crazy.
+1 to castiel's comment...

let it sit w/o standby for 24-48hours
 

PVTCaboose1337

Graphical Hacker
Joined
Feb 1, 2006
Messages
9,501 (1.43/day)
Location
Texas
System Name Whim
Processor Intel Core i5 2500k @ 4.4ghz
Motherboard Asus P8Z77-V LX
Cooling Cooler Master Hyper 212+
Memory 2 x 4GB G.Skill Ripjaws @ 1600mhz
Video Card(s) Gigabyte GTX 670 2gb
Storage Samsung 840 Pro 256gb, WD 2TB Black
Display(s) Shimian QH270 (1440p), Asus VE228 (1080p)
Case Cooler Master 430 Elite
Audio Device(s) Onboard > PA2V2 Amp > Senn 595's
Power Supply Corsair 750w
Software Windows 8.1 (Tweaked)
I am running SP2, but I had the same problems with SP1. It also crashes sometimes right after I login. And no, I did not OC it.
 
Joined
Jul 19, 2006
Messages
43,587 (6.72/day)
Processor AMD Ryzen 7 7800X3D
Motherboard ASUS TUF x670e
Cooling EK AIO 360. Phantek T30 fans.
Memory 32GB G.Skill 6000Mhz
Video Card(s) Asus RTX 4090
Storage WD m.2
Display(s) LG C2 Evo OLED 42"
Case Lian Li PC 011 Dynamic Evo
Audio Device(s) Topping E70 DAC, SMSL SP200 Headphone Amp.
Power Supply FSP Hydro Ti PRO 1000W
Mouse Razer Basilisk V3 Pro
Keyboard Tester84
Software Windows 11
Perhaps some power management feature is shutting it down? Check through your options for power management in Windows and in your bios.
 

PVTCaboose1337

Graphical Hacker
Joined
Feb 1, 2006
Messages
9,501 (1.43/day)
Location
Texas
System Name Whim
Processor Intel Core i5 2500k @ 4.4ghz
Motherboard Asus P8Z77-V LX
Cooling Cooler Master Hyper 212+
Memory 2 x 4GB G.Skill Ripjaws @ 1600mhz
Video Card(s) Gigabyte GTX 670 2gb
Storage Samsung 840 Pro 256gb, WD 2TB Black
Display(s) Shimian QH270 (1440p), Asus VE228 (1080p)
Case Cooler Master 430 Elite
Audio Device(s) Onboard > PA2V2 Amp > Senn 595's
Power Supply Corsair 750w
Software Windows 8.1 (Tweaked)
Perhaps some power management feature is shutting it down? Check through your options for power management in Windows and in your bios.

Yeah I checked that too, Asus had this weird power management stuff on it, I removed it.
 

PVTCaboose1337

Graphical Hacker
Joined
Feb 1, 2006
Messages
9,501 (1.43/day)
Location
Texas
System Name Whim
Processor Intel Core i5 2500k @ 4.4ghz
Motherboard Asus P8Z77-V LX
Cooling Cooler Master Hyper 212+
Memory 2 x 4GB G.Skill Ripjaws @ 1600mhz
Video Card(s) Gigabyte GTX 670 2gb
Storage Samsung 840 Pro 256gb, WD 2TB Black
Display(s) Shimian QH270 (1440p), Asus VE228 (1080p)
Case Cooler Master 430 Elite
Audio Device(s) Onboard > PA2V2 Amp > Senn 595's
Power Supply Corsair 750w
Software Windows 8.1 (Tweaked)
I decided to update the drivers for my video processor in this laptop. I am running Media Monkey which crashed the damn thing in the first place. We will see. What concerns me is I can play as much Wolfenstein or Fallout 3 as I want (minus that Wolf CD weirdness) without event, yet something simple like Media Monkey will crash it. Strange if you ask me (I blame Vista). I also updated my bios on the laptop to the newest ones lately, but in the fix there was nothing saying that it had added anything except updates for Windows 7 compatibility.
 

PVTCaboose1337

Graphical Hacker
Joined
Feb 1, 2006
Messages
9,501 (1.43/day)
Location
Texas
System Name Whim
Processor Intel Core i5 2500k @ 4.4ghz
Motherboard Asus P8Z77-V LX
Cooling Cooler Master Hyper 212+
Memory 2 x 4GB G.Skill Ripjaws @ 1600mhz
Video Card(s) Gigabyte GTX 670 2gb
Storage Samsung 840 Pro 256gb, WD 2TB Black
Display(s) Shimian QH270 (1440p), Asus VE228 (1080p)
Case Cooler Master 430 Elite
Audio Device(s) Onboard > PA2V2 Amp > Senn 595's
Power Supply Corsair 750w
Software Windows 8.1 (Tweaked)
Ok clearly nothing above did the trick, I just had it crash.

Here was the setup:

Media Monkey open, playing music
Firefox open, browsing

I then open the pictures folder, click the picture, the screen goes black, and the machine shuts off.

That means to me it is a software problem (I blame Vista), but I am confused as to what would cause that.
 
D

Deleted member 67555

Guest
Have you checked the system event logs to see if any errors are reported after a crash
 

PVTCaboose1337

Graphical Hacker
Joined
Feb 1, 2006
Messages
9,501 (1.43/day)
Location
Texas
System Name Whim
Processor Intel Core i5 2500k @ 4.4ghz
Motherboard Asus P8Z77-V LX
Cooling Cooler Master Hyper 212+
Memory 2 x 4GB G.Skill Ripjaws @ 1600mhz
Video Card(s) Gigabyte GTX 670 2gb
Storage Samsung 840 Pro 256gb, WD 2TB Black
Display(s) Shimian QH270 (1440p), Asus VE228 (1080p)
Case Cooler Master 430 Elite
Audio Device(s) Onboard > PA2V2 Amp > Senn 595's
Power Supply Corsair 750w
Software Windows 8.1 (Tweaked)
Yes I have run through the event logs, and seen it failed to boot some symantec processes. I promptly used the symantec uninstaller tool so that is out. I get this weird error with language pack but I don't think that is the issue.
 

hat

Enthusiast
Joined
Nov 20, 2006
Messages
21,731 (3.41/day)
Location
Ohio
System Name Starlifter :: Dragonfly
Processor i7 2600k 4.4GHz :: i5 10400
Motherboard ASUS P8P67 Pro :: ASUS Prime H570-Plus
Cooling Cryorig M9 :: Stock
Memory 4x4GB DDR3 2133 :: 2x8GB DDR4 2400
Video Card(s) PNY GTX1070 :: Integrated UHD 630
Storage Crucial MX500 1TB, 2x1TB Seagate RAID 0 :: Mushkin Enhanced 60GB SSD, 3x4TB Seagate HDD RAID5
Display(s) Onn 165hz 1080p :: Acer 1080p
Case Antec SOHO 1030B :: Old White Full Tower
Audio Device(s) Creative X-Fi Titanium Fatal1ty Pro - Bose Companion 2 Series III :: None
Power Supply FSP Hydro GE 550w :: EVGA Supernova 550
Software Windows 10 Pro - Plex Server on Dragonfly
Benchmark Scores >9000
Maybe run chkdsk? Maybe something in the hard drive is boogered up.
 
D

Deleted member 67555

Guest
check your services, maybe a service needs to go to manual instead of auto, or maybe something doesn't need run at all
 

PVTCaboose1337

Graphical Hacker
Joined
Feb 1, 2006
Messages
9,501 (1.43/day)
Location
Texas
System Name Whim
Processor Intel Core i5 2500k @ 4.4ghz
Motherboard Asus P8Z77-V LX
Cooling Cooler Master Hyper 212+
Memory 2 x 4GB G.Skill Ripjaws @ 1600mhz
Video Card(s) Gigabyte GTX 670 2gb
Storage Samsung 840 Pro 256gb, WD 2TB Black
Display(s) Shimian QH270 (1440p), Asus VE228 (1080p)
Case Cooler Master 430 Elite
Audio Device(s) Onboard > PA2V2 Amp > Senn 595's
Power Supply Corsair 750w
Software Windows 8.1 (Tweaked)
Ok when I ran a vanilla chkdsk, this is what came up... Diagnosis?
 

Attachments

  • Capture004.jpg
    Capture004.jpg
    48.9 KB · Views: 398

PVTCaboose1337

Graphical Hacker
Joined
Feb 1, 2006
Messages
9,501 (1.43/day)
Location
Texas
System Name Whim
Processor Intel Core i5 2500k @ 4.4ghz
Motherboard Asus P8Z77-V LX
Cooling Cooler Master Hyper 212+
Memory 2 x 4GB G.Skill Ripjaws @ 1600mhz
Video Card(s) Gigabyte GTX 670 2gb
Storage Samsung 840 Pro 256gb, WD 2TB Black
Display(s) Shimian QH270 (1440p), Asus VE228 (1080p)
Case Cooler Master 430 Elite
Audio Device(s) Onboard > PA2V2 Amp > Senn 595's
Power Supply Corsair 750w
Software Windows 8.1 (Tweaked)
Maybe run chkdsk? Maybe something in the hard drive is boogered up.

You hit the nail on the head! I ran a chkdsk /r and rebooted. It fixed that problem. Who knows if that is the cause of the crash, I will report back soon.
 

PVTCaboose1337

Graphical Hacker
Joined
Feb 1, 2006
Messages
9,501 (1.43/day)
Location
Texas
System Name Whim
Processor Intel Core i5 2500k @ 4.4ghz
Motherboard Asus P8Z77-V LX
Cooling Cooler Master Hyper 212+
Memory 2 x 4GB G.Skill Ripjaws @ 1600mhz
Video Card(s) Gigabyte GTX 670 2gb
Storage Samsung 840 Pro 256gb, WD 2TB Black
Display(s) Shimian QH270 (1440p), Asus VE228 (1080p)
Case Cooler Master 430 Elite
Audio Device(s) Onboard > PA2V2 Amp > Senn 595's
Power Supply Corsair 750w
Software Windows 8.1 (Tweaked)
Well it does make sense. Not having the computer crash on the most extreme programs means there is a problem is some part of the HD, so that means maybe sector x and y were corrupted and only certain programs would trigger it.
 

PVTCaboose1337

Graphical Hacker
Joined
Feb 1, 2006
Messages
9,501 (1.43/day)
Location
Texas
System Name Whim
Processor Intel Core i5 2500k @ 4.4ghz
Motherboard Asus P8Z77-V LX
Cooling Cooler Master Hyper 212+
Memory 2 x 4GB G.Skill Ripjaws @ 1600mhz
Video Card(s) Gigabyte GTX 670 2gb
Storage Samsung 840 Pro 256gb, WD 2TB Black
Display(s) Shimian QH270 (1440p), Asus VE228 (1080p)
Case Cooler Master 430 Elite
Audio Device(s) Onboard > PA2V2 Amp > Senn 595's
Power Supply Corsair 750w
Software Windows 8.1 (Tweaked)
UPDATE: Problem appeared to be solved, but is back again!
 
Top