• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

What is happening with my GPU? (Radeon rx480)

walter825

New Member
Joined
Mar 10, 2019
Messages
20 (0.10/day)
Hello, I recently find that my GPU is having problems, when I try to run a game it appears a massive stuttering every second, and apparently the GPU load does not rise of 0%, something seems to be wrong with power load voltage and the core clock they are unstable, i dont know what is causing this.
About 2 months ago everything was working fine, I already had this issue like 1 year ago, but i format my pc and I dont remember what else I did but it seemed that it had been fixed.

I do not know much about these technical issues, but I always thought it was a problem with the power supply and voltage fluctuation

I hope you give me your opinion and advice of what I can do or try, i also try to install older drivers but the problem persist, so i think i a hardware problem

Here is my PC components:
RX 480 msi gaming x 4gb
core i5 6600
16gb ram
Board MSI B150 gaming m3
Power supply EVGA 600w bronze
SSD 120gb
2 HHD 1tb
I have windows 10 pro (1803 version) and AMD driver 19.3.1

I will leave some videos that I uploaded so you can see exactly what is happening:

MSI Kombustor test





Games test
Farcry5
Metro exodus
https://www.youtube.com/watch?v=jS12EQYKd8c
Benchmark

Here you can see how show 100% GPU load in GPU-Z App but 0% in MSI Afterburner app, i dont know what is happening

https://www.youtube.com/watch?v=CCRSG8Jm6IY
 
Joined
Apr 21, 2010
Messages
5,731 (1.67/day)
Location
West Midlands. UK.
System Name Ryzen Reynolds
Processor Ryzen 1600 - 4.0Ghz 1.415v - SMT disabled
Motherboard mATX Asrock AB350m AM4
Cooling Raijintek Leto Pro
Memory Vulcan T-Force 16GB DDR4 3000 16.18.18 @3200Mhz 14.17.17
Video Card(s) Sapphire Nitro+ 4GB RX 580 - 1450/2000 BIOS mod 8-)
Storage Seagate B'cuda 1TB/Sandisk 128GB SSD
Display(s) Acer ED242QR 75hz Freesync
Case Corsair Carbide Series SPEC-01
Audio Device(s) Onboard
Power Supply Corsair VS 550w
Mouse Zalman ZM-M401R
Keyboard Razor Lycosa
Software Windows 10 x64
Benchmark Scores https://www.3dmark.com/spy/6220813
What driver version are you using?

EDIT: sorry you said 19.3.1

Have you tried using DDU and removing all AMD GPU drivers and trying 19.2.1/19.1.1 (or whatever the corresponding previos ones were)
 

walter825

New Member
Joined
Mar 10, 2019
Messages
20 (0.10/day)
What driver version are you using?
Adrenalin 19.3.1, i try to install older dirvers but still stuttering

What driver version are you using?

EDIT: sorry you said 19.3.1

Have you tried using DDU and removing all AMD GPU drivers and trying 19.2.1/19.1.1 (or whatever the corresponding previos ones were)
I have not tried to do that, I'm going to do it now
 
Joined
Apr 21, 2010
Messages
5,731 (1.67/day)
Location
West Midlands. UK.
System Name Ryzen Reynolds
Processor Ryzen 1600 - 4.0Ghz 1.415v - SMT disabled
Motherboard mATX Asrock AB350m AM4
Cooling Raijintek Leto Pro
Memory Vulcan T-Force 16GB DDR4 3000 16.18.18 @3200Mhz 14.17.17
Video Card(s) Sapphire Nitro+ 4GB RX 580 - 1450/2000 BIOS mod 8-)
Storage Seagate B'cuda 1TB/Sandisk 128GB SSD
Display(s) Acer ED242QR 75hz Freesync
Case Corsair Carbide Series SPEC-01
Audio Device(s) Onboard
Power Supply Corsair VS 550w
Mouse Zalman ZM-M401R
Keyboard Razor Lycosa
Software Windows 10 x64
Benchmark Scores https://www.3dmark.com/spy/6220813
Joined
Dec 27, 2013
Messages
887 (0.42/day)
Location
somewhere
Have you taken the cooler off the card at all?

I ask because in my experience, poor application of Tim on GPU die can cause issues such as stuttering. Now this seems weird, sure, but I had a very similar issue with an xfx Rx 489 where I applied Tim badly and the clocks were all over the place and dropping and stuttering a lot. Temp was fine interestingly. I believe it caused hotspot temp on die, such reading is not exposed by Polaris, to hit thermal throttle.

If not, then maybe the card is faulty. Is there a way to test it in another pc?

Sorry for poor sentence structure, I am on my phone in bed and sleepy but tpu keeping me awake... Must...lurk...
 

walter825

New Member
Joined
Mar 10, 2019
Messages
20 (0.10/day)
Have you taken the cooler off the card at all?

I ask because in my experience, poor application of Tim on GPU die can cause issues such as stuttering. Now this seems weird, sure, but I had a very similar issue with an xfx Rx 489 where I applied Tim badly and the clocks were all over the place and dropping and stuttering a lot. Temp was fine interestingly. I believe it caused hotspot temp on die, such reading is not exposed by Polaris, to hit thermal throttle.

If not, then maybe the card is faulty. Is there a way to test it in another pc?

Sorry for poor sentence structure, I am on my phone in bed and sleepy but tpu keeping me awake... Must...lurk...
Yeah i never taken the cooler off, ill try with other power supply and try the GPU in other pc to see what happen
 
Joined
Apr 30, 2012
Messages
3,369 (1.25/day)
Do you have multi sensor software running ? As an example GPU-Z in my case doesnt like when I turn on AMD Overlay. GPU-Z will disable AMD Overlay after a few seconds even if you Hotkey it back on, it will cause that same stutter fest until a full restart.

If it turns out to be a PSU issue. You can try Undervolting the card. I have a RX 480 running at 1320 @ 1025mv never seen it go past 120w in full stress benchmarks.
 
Last edited:

walter825

New Member
Joined
Mar 10, 2019
Messages
20 (0.10/day)
Do you have multi sensor software running ? As an example GPU-Z in my case doesnt like when I turn on AMD Overlay. GPU-Z will disable AMD Overlay after a few seconds even if you Hotkey it back on, it will cause that same stutter fest until a full restart.

If it turns out to be a PSU issue. You can try Undervolting the card. I have a RX 480 running at 1320 @ 1025mv never seen it go past 120w in full stress benchmarks.
Yeah i think is more hardware problem, i already try installing and uninstalling all softwares
 
Joined
Apr 21, 2010
Messages
5,731 (1.67/day)
Location
West Midlands. UK.
System Name Ryzen Reynolds
Processor Ryzen 1600 - 4.0Ghz 1.415v - SMT disabled
Motherboard mATX Asrock AB350m AM4
Cooling Raijintek Leto Pro
Memory Vulcan T-Force 16GB DDR4 3000 16.18.18 @3200Mhz 14.17.17
Video Card(s) Sapphire Nitro+ 4GB RX 580 - 1450/2000 BIOS mod 8-)
Storage Seagate B'cuda 1TB/Sandisk 128GB SSD
Display(s) Acer ED242QR 75hz Freesync
Case Corsair Carbide Series SPEC-01
Audio Device(s) Onboard
Power Supply Corsair VS 550w
Mouse Zalman ZM-M401R
Keyboard Razor Lycosa
Software Windows 10 x64
Benchmark Scores https://www.3dmark.com/spy/6220813
Try the other PC and PSU though I dont think that's your problem, can you let us know what happens when you have tested this?
 
Joined
Apr 30, 2012
Messages
3,369 (1.25/day)
Yeah i think is more hardware problem, i already try installing and uninstalling all softwares
Well that last video is the same thing that was happen to me when I use GPU-Z and AMD overlay is active. I don't use GPU-Z anymore. You have MS afterburner GPU-Z all asking for sensor info.

Does the stutter happen when you dont use any of the software?
 

walter825

New Member
Joined
Mar 10, 2019
Messages
20 (0.10/day)
Well that last video is the same thing that was happen to me when I use GPU-Z and AMD overlay is active. I don't use GPU-Z anymore. You have MS afterburner GPU-Z all asking for sensor info.

Does the stutter happen when you dont use any of the software?
Yeah, i find that when i undervolt the card run slightly better, but there is still stuttering, so i think could be PSU problem
 
Joined
Apr 30, 2012
Messages
3,369 (1.25/day)
Yeah, i find that when i undervolt the card run slightly better, but there is still stuttering, so i think could be PSU problem
Did you try it without MSI afterburner and GPU-Z ? Did you still see stutter ?
 

walter825

New Member
Joined
Mar 10, 2019
Messages
20 (0.10/day)
Try the other PC and PSU though I dont think that's your problem, can you let us know what happens when you have tested this?
Did you try it without MSI afterburner and GPU-Z ? Did you still see stutter ?
I set the power limit to -50 wich is de minimun and the difference is actually huge, watch the videos, so maybe is a PSU problem?


 
Joined
Apr 30, 2012
Messages
3,369 (1.25/day)
I set the power limit to -50 wich is de minimun and the difference is actually huge, watch the videos, so maybe is a PSU problem?


I didn't see much of a stutter on these videos.

You shouldn't have to do -50. The previous videos couldn't maintain their boost clock temps were fine.

Your initial concern was the readout. If the readout of 100% to 0% were your concern its just a software issue. I would uninstall MSI Afterburner and GPUZ or any monitoring software. Eliminate the possibility of it being a software issue first before you go replacing or buying things.
 

walter825

New Member
Joined
Mar 10, 2019
Messages
20 (0.10/day)
I didn't see much of a stutter on these videos.

You shouldn't have to do -50. The previous videos couldn't maintain their boost clock temps were fine.

Your initial concern was the readout. If the readout of 100% to 0% were your concern its just a software issue. I would uninstall MSI Afterburner and GPUZ or any monitoring software. Eliminate the possibility of it being a software issue first before you go replacing or buying things.
I already try testing without msi afterburner and GPU-Z, i uninstall them but still stuttering, only improve i can see is when i undervolt the card. If i set the standart volt stuttering start again
 
Joined
Apr 30, 2012
Messages
3,369 (1.25/day)
I already try testing without msi afterburner and GPU-Z, i uninstall them but still stuttering, only improve i can see is when i undervolt the card. If i set the standart volt stuttering start again
Well if you look at the superposition video you posted. The clock state is dynamic moving from max state to a lower but the interesting thing is it goes to a lower then counts up. Not like the other videos you posted where its stepping down through states.

Even on the -50 its still stepping down. For some reason its not maintaining max state.
 
Joined
Mar 10, 2009
Messages
112 (0.03/day)
Location
Mexico
System Name HTPC
Processor Intel Core i7-4790
Motherboard Gigabyte GA-H87N-WiFi Rev. 2.0
Cooling CoolerMaster MasterLiquid Pro 240
Memory Corsair 16Gb (2x8Gb) DDR3
Video Card(s) XFX RX480 GTR 8Gb
Storage TOSHIBA DT01ACA200 2Tb / ADATA SP550 240Gb
Display(s) Philips Momentum 326M6FJSB 32”
Case Corsair 250D
Audio Device(s) Realtek ALC892
Power Supply EVGA SuperNOVA 850 P2
Mouse Logitech G900
Keyboard Corsair Gaming K95 RGB
Software Microsoft Windows 10 Pro
You are hitting the power limit it seems, slide the power limit to the plus side on wattman/afterburner.

When it stutters I see a clock decrease thats why.

Max Wattage is 110W, check your GPU voltage it should max out at 1.200v
 
Last edited:
Joined
Apr 30, 2012
Messages
3,369 (1.25/day)
You are hitting the power limit it seems, slide the power limit to the plus side on wattman/afterburner.

When it stutters I see a clock decrease thats why.

Max Wattage is 110W, check your GPU voltage it should max out at 1.200v
Hes hitting 162w @ 1290mhz. In his first video hes at 178w @ 1128mhz. Not really starved for power.
 
Last edited:
Joined
Mar 10, 2009
Messages
112 (0.03/day)
Location
Mexico
System Name HTPC
Processor Intel Core i7-4790
Motherboard Gigabyte GA-H87N-WiFi Rev. 2.0
Cooling CoolerMaster MasterLiquid Pro 240
Memory Corsair 16Gb (2x8Gb) DDR3
Video Card(s) XFX RX480 GTR 8Gb
Storage TOSHIBA DT01ACA200 2Tb / ADATA SP550 240Gb
Display(s) Philips Momentum 326M6FJSB 32”
Case Corsair 250D
Audio Device(s) Realtek ALC892
Power Supply EVGA SuperNOVA 850 P2
Mouse Logitech G900
Keyboard Corsair Gaming K95 RGB
Software Microsoft Windows 10 Pro
Hes hitting 162w @ 1290mhz. In his first video hes at 178w @ 1120mhz. Not really starved for power. Something is messing with his voltage/clocks settings.
Lol u just dont understand ill let the picture explain (guess what happens when u exceed 110 :rolleyes:)
Captura.PNG
 
Joined
Mar 10, 2009
Messages
112 (0.03/day)
Location
Mexico
System Name HTPC
Processor Intel Core i7-4790
Motherboard Gigabyte GA-H87N-WiFi Rev. 2.0
Cooling CoolerMaster MasterLiquid Pro 240
Memory Corsair 16Gb (2x8Gb) DDR3
Video Card(s) XFX RX480 GTR 8Gb
Storage TOSHIBA DT01ACA200 2Tb / ADATA SP550 240Gb
Display(s) Philips Momentum 326M6FJSB 32”
Case Corsair 250D
Audio Device(s) Realtek ALC892
Power Supply EVGA SuperNOVA 850 P2
Mouse Logitech G900
Keyboard Corsair Gaming K95 RGB
Software Microsoft Windows 10 Pro
Not meant be rude but you know nothing about this card, so please stop posting nonsense.

also 65288mv is not real voltage is a stepping used by AMD so go tell them, if u dont like it.


Edit: like i said, stop making ignorant posts @Xzibit
 
Last edited:
Joined
Apr 30, 2012
Messages
3,369 (1.25/day)
Not meant be rude but you know nothing about this card, so please stop posting nonsense.

also 65288mv is not real voltage is a stepping used by AMD so go tell them, if u dont like it.
I don't have to tell them cause they don't make that PolarisBiosEditor. One can just open up wattman and check their default mv settings.
 

walter825

New Member
Joined
Mar 10, 2019
Messages
20 (0.10/day)
So i format the pc and turns out that when i use 17.7.1 radeon driver doesnt show the problem and work good, but if i install newer drivers like Adrenalin Edition 18.9.1 or newer the problem start again, so what is happening?
 
Top