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what is wrong with my pc? i have no clue about this error in device manager

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i am gettting this error in device manager since couple of days ever since i plugged in some cheap usb hub, might have to do a clean install

so long story short, the usb hub looked janky with it's ports as one of my usb stick was weird to fit in fully then after that all 3 devices were showing up then i randomly check task manager and it showed that exclaimation mark saying unknown usb device, descriptor failed"

then i removed the hub and it still stayed there for several hours and caused my pc to randomly reboot like 7-8 times in just a matter of couple of hours, next day it stopped showing the error

everything was fine for a while but now it's back again, i am confused what it could be, because initially when it happened rescanning devices and uninstall and let it update didn't work so i am not sure how to go on about it

even doing a clean install of windows early morning today and removing all usb devices from device manager restarting my pc didn't help :(
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1614431685422.png
 
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if its a hub, replace it. but those errors are fairly common, it happens with generic brand devices, or not having a driver, or firmware that Microsoft likes, or recognizes.
a usb hub error shouldnt be causing shutdowns. you might have two issues, but the one described above is not a huge concern.
 
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if its a hub, replace it. but those errors are fairly common, it happens with generic brand devices, or not having a driver, or firmware that Microsoft likes, or recognizes.
a usb hub error shouldnt be causing shutdowns. you might have two issues, but the one described above is not a huge concern.
yeah everything seems fine, i disconnected that hub straightaway and don't even consider using that dodgy cheap crap again, btw constant random restart issue happened only when it started couple of nights ago and ever since everything has been pretty stable and i even achieved decent oc my both gpu and ram :)
 
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Here's your problem:

Capture.PNG
 
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Hi,
Yeah another usb 2.0 hub in 2021 surfaces :)
 

qubit

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yeah cheap dog crap quality stuff :(
it's cursed, would a bios flash help?
No, don't flash any BIOS! It's quite likely to brick your computer.

At the most, you'll have to reinstall Windows to fix this. Ti check, I suggest grabbing a spare drive (hope you have one, or get a cheap SSD if not), physically unplugging all other drives, installing W10 and seeing if it's stable once all updates have been installed and the drivers. If yes, then you know that you have a pure software problem and can continue troubleshooting from there.

And as you say, don't plug in that dodgy USB hub.
 
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No, don't flash any BIOS! It's quite likely to brick your computer.

At the most, you'll have to reinstall Windows to fix this. Ti check, I suggest grabbing a spare drive (hope you have one, or get a cheap SSD if not), physically unplugging all other drives, installing W10 and seeing if it's stable once all updates have been installed and the drivers. If yes, then you know that you have a pure software problem and can continue troubleshooting from there.

And as you say, don't plug in that dodgy USB hub.
as i mentioned in the op, i did do clean install of windows in morning today itself due to some other issues as well and updated it to the latest version too
 

qubit

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as i mentioned in the op, i did do clean install of windows in morning today itself due to some other issues as well and updated it to the latest version too
Sorry, missed that bit. Looks like the problem is something else then.
 
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Sorry, missed that bit. Looks like the problem is something else then.
it's probably the hub, i upgraded more than 2 months ago and it was fine until this point also my brother used this for almost 2 years as well before me (atleast the motherboard, he had i3 6100 though with different ram)
 
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Personally I would start by disabling the device in Device Manager and checking which (if any) USB ports stop working. Then do the same in BIOS - if possible, some BIOSes don't have extensive USB controls, some do. It is entirely possible that a crappy hub borked one of the USB controllers - happened to me with one of those USB3 hubs that have a physical switch for every port - worked great for a year than shorted a data line to VCC. Had to completely disable the controller and lost half of onboard USB3 ports.
 
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Personally I would start by disabling the device in Device Manager and checking which (if any) USB ports stop working. Then do the same in BIOS - if possible, some BIOSes don't have extensive USB controls, some do. It is entirely possible that a crappy hub borked one of the USB controllers - happened to me with one of those USB3 hubs that have a physical switch for every port - worked great for a year than shorted a data line to VCC. Had to completely disable the controller and lost half of onboard USB3 ports.
as i said before, i already have done that, my last resort is flashing the bios and hopefully that can fix it, i tried disabling / uninstalling and stuff with all usb devices but it didn't work, it did show up fine once inbetween once so i don't think it's a hardware related problem
 
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as i said before, i already have done that, my last resort is flashing the bios and hopefully that can fix it, i tried disabling / uninstalling and stuff with all usb devices but it didn't work, it did show up fine once inbetween once so i don't think it's a hardware related problem

type the message into google there is plenty of fixes for this , maybe it can help
 
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as i said before, i already have done that, my last resort is flashing the bios and hopefully that can fix it, i tried disabling / uninstalling and stuff with all usb devices but it didn't work, it did show up fine once inbetween once so i don't think it's a hardware related problem
  1. Throw the hub away if you haven't already.
  2. Make sure you are showing hidden devices in device manager and then uninstall absolutely everything under USB controllers until the category disappears
  3. Reboot without refreshing/rescanning device manager and then wait for the OS to detect hardware and install drivers.
If you still have an error, check your USB ports one by one with something simple like a flash drive. It's possible that el-cheapo hub permanently damaged a port or a pair of ports. In my experience most Intel boards show two USB 3.0 eXtensible Host Controllers and two Root Hubs. I believe that's because some come from the chipset and some from the CPU die.
 
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  1. Throw the hub away if you haven't already.
  2. Make sure you are showing hidden devices in device manager and then uninstall absolutely everything under USB controllers until the category disappears
  3. Reboot without refreshing/rescanning device manager and then wait for the OS to detect hardware and install drivers.
If you still have an error, check your USB ports one by one with something simple like a flash drive. It's possible that el-cheapo hub permanently damaged a port or a pair of ports. In my experience most Intel boards show two USB 3.0 eXtensible Host Controllers and two Root Hubs. I believe that's because some come from the chipset and some from the CPU die.
tried it, not working, should i flash my bios?
 
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tried it, not working, should i flash my bios?
It probably won't do anything that resetting your BIOS to defaults will do.
Do all your USB ports work?
 
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It probably won't do anything that resetting your BIOS to defaults will do.
Do all your USB ports work?
yeah all seem to be working but i haven't checked properly
 
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Do that proper check, and also make sure that the internal USB headers for things like front panel are either plugged in securely, or the unused ones are clear of dust/debris.

Assuming everything is working properly, it could be something as dumb as a bug introduced in a new chipset driver from Windows Update - in which case grab the old 2018 one for your board from MSI's site - https://download.msi.com/dvr_exe/intel_chipset_9.zip if it's the board in your system specs.

I'm jumping ahead now, but if it *IS* a recent bug added in the latest driver from windows update, install the old driver and then lock it by settings a local policy:

Anyway, I have to head off now but good luck.
 
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