WHEA 17 Error w/Z690 and RTX 30XX series GPU's

[Grendel602]

Swapped my fully functioning 3090 TUF OC, 9900K, Z390 Gigabyte Designare setup for a brand new Z690 and 12900K rig.

After swapping all components over to the Gaming Wifi MOBO and 12900k combo, install WIN 11 and I get thousands of WHEA errors for ven_8086&dev_ 460d&SUBSYS_86941043&REV_02

Swapping hardware back to the old MOBO and CPU results in zero issues so it isn't a hardware failure on my end.

When on the ASUS Z690 Gaming WIFI board and 12900K I get random hangups, BSODS, and straight crashes.

Another Reddit user with a 3080 is experiencing the exact same thing with a different ASUS Z690 board but because he isn't water cooled is able to trouble shoot easier. Turns out swapping the GPU to the gen3 PCIE slot solves the issue. Also removing the GPU completely and running off the iGPU solves it. Manually changing the speed of the first slot in BIOS doesn't solve the issue.

Why would plugging the GPU into the top slot GEN 5 PCIE result in this error? Is it an Intel CHIPSET driver issue with how it is communicating over that lane?

Seems to be a somewhat common occurrence now and using the 2nd GEN 3 PCIE slot appears to be the only solution at this time. So far neither Intel, NVIDIA, or MOBO manufacturers what to recognize it.


https://www.reddit.com/r/ASUSROG/comments/r35jsw
https://www.reddit.com/r/gigabyte/comments/r0wa1o

 

[Frick]

What power supply do you have?

 

[Grendel602]

What power supply do you have?

Product Model ; S/N: ROG STRIX Z690-A GAMING WIFI D4 BIOS 0707 (serial M9M0KS1641905L8; part 90MB18K0-MVAAY0)
BIOS/FW Version Updated to 0707 (but also occurs on original bios out of box)
CPU: I9-12900K
Memory: Corsair Vengeance RGB PRO (2x16GB) DDR4 DRAM 3200MHz C16 Desktop Memory Kit - Black (CMH32GX4M2E3200C16)
HDD: Samsung 970 PRO (1TB) in first M2 spot; Samsung 970 PRO (2TB) in 2 nd M2 Spot
VGA: 3090 TUF OC Gaming
Power Supply: Main Gear Ignition 1000 Watt

 

[phanbuey]

are you using a PCIE riser? My friend had this issue with his itx system and the other guy that is posting is also having a riser issue @ gen 4. (if he set it to gen 3 he would fix his issue as well).

If not just manually set the top PCIE slot to gen3. Should solve the issue. Maybe a bios bug - it's not an overall 690 chipset issue-- my 3080 is running with no whea errors and @ pcie-4.0 without issues.

For now I would set it to Gen 3 and issue a support ticket to ASUS.

 

[Grendel602]

ForcePublique has the issue with no riser cable.

https://www.reddit.com/r/ASUSROG/comments/r35jsw

 

[phanbuey]

Yeah it's a mobo bug. Set it to x3 and forget about it for a month, then update bios.

 

[Grendel602]

Fixed. I had to disable native power management and ASPM in BIOS. Then I had to disable link state power management in power settings on desktop.
GPU is now running as it should on GEN 4 with no errors.

Update: nope, getting new crashes and artifacts with those settings disabled even though the WHEA 17 error went away.

I put all those settings back for ASPM and Native Power Management. Now back to running at PCIE 3 no errors.

Only thing that works to rid of WHEA 17 error is putting it to gen 3 or turning off native power management. ASPM has no impact on the WHEA 17 error, only Native Power Management turned to disabled. However, turning off native power management in BIOS results in artifacting and lower gpu performance...absolutely crushes GPU performance in 3dmark.

Very frustrating.

Trying MSI board tomorrow.

 

[Inigo Osinalde Sanchez]

Please, if you have the Z690 Hero follow these steps. I have completely got rid of all the WHEA bullshit as well as BSOD.
For all of you having issues with ASUS Z690 HERO related to m.2 drives, or WINDOWS WHEA errors resulting in BSODs, all you have to do as for now, and hoping ASUS finds a better solution is plug the disks on the HYPER m.2 card bundled with this motherboard into the G4 PCiE port. No BIOS odd parameters, no nothing. Operate them as PCIe 4 if needed. That has solved all my problems and so far so good. 2 weeks now and 0 issues.Hope it helps. Please give it a try and let me know if it worked for you as well.

 

[eidairaman1]

Please, if you have the Z690 Hero follow these steps. I have completely got rid of all the WHEA bullshit as well as BSOD.
For all of you having issues with ASUS Z690 HERO related to m.2 drives, or WINDOWS WHEA errors resulting in BSODs, all you have to do as for now, and hoping ASUS finds a better solution is plug the disks on the HYPER m.2 card bundled with this motherboard into the G4 PCiE port. No BIOS odd parameters, no nothing. Operate them as PCIe 4 if needed. That has solved all my problems and so far so good. 2 weeks now and 0 issues.Hope it helps. Please give it a try and let me know if it worked for you as well.

Report your stuff to asus

 

[Deleted member 24505]

Couldn't any of the other three places you posted this too help?

Did you try a different GPU to rule out the board/s and CPU?

 

[xoxxxoooxo]

Couldn't any of the other three places you posted this too help?

Did you try a different GPU to rule out the board/s and CPU?

I made an account here to chime in after this comment, as not only am I not using specifically that board, but I'm also having this error, among others, and have done quite extensive troubleshooting.

Obviously since DDR5 and z690 chipsets are quite new, I didn't have other parts / builds around that I could swap things around with, but do have the luxury of a fairly close microcenter so I purchased an extra z690 board (different manufacturer), 2 additional kits of RAM (did NOT mix and match, just tested the different kits), and another 12900k.

Results:

I encounter this issue in either system. GPU has functioned in a different system without causing this problem.

 

[Cutechri]

Power Supply: Main Gear Ignition 1000 Watt

What a dumb name for a PSU, almost as dumb as Supernova

 

[ir_cow]

My first thought since everything works in the previous computer (minus the CPU and DDR5), is check the memory for errors. Run memtest86 which boots from a flash drive. This will help eliminate memory being the problem.

 

[ZoneWalker]

Also got the WHEA BSOD problem

Gigabyte Z690 Gaming X DDR4
i5-12700KF
Asus TUF 3080 Ti (same problem with Asus ROG STRIX RTX 2070 OC)
4x8GB DDR4 3600 CL16 Kingston

Problem started after updating BIOS to F8a (support for i9-12900KS)
And at the same time board started with 5 short beeps during POST. (you need to mount speaker to MB for that)
PC would crash 100% for sure if I ran benchmark in FarCry6
Removing my Samsung 980 Pro 1TB fixed the BSOD problem, but still got random 5 short beeps at POST.

Updating BIOS to F8b or downgrading to F4 or F7 does not help at all. Still BSOD and beep problems.
Funny thing thou is that even thou it makes 5 short beeps (CPU error) it boots into Windows.
Even tried another CPU (Another 12700KF), but same problem with BSOD and beeps

Tried with
Another CPU
Another GPU
Other Memory (Gigabyte DDR4 3733Mhz, G.Skill 3600Mhz + Corsair 3200Mhz)
With older SATA SSD only and none of my 3 M.2s installed
5 beep post problem same all the way thru. But BSOD seems to be worse with the Samsung 980M Pro installed.
No matter if it's on the CPU or Chipset m.2 socket. The Corsair MP510 960GB and ADATA Spectrix S40 4TB does not provoke BSOD

Ended up after a lot of testing buying a new motherboard (Gigabyte Z690 Aorus Elite DDR4) and now everything works just fine again
So I'm very sure that the F8a BIOS somehow fracked something up. And neither older BIOS or newer F8b helps...

Wonder how many people are affected by that WHEA BSOD.

Funny thing is. The WHEA BSOD is only in Windows 10, it was not before trying Windows 10 that I got the WHEA BSOD
In Windows 11 I get "CRITICAL_PROCESS_DIED" instead.

So Windows 10 WHEA_UNCORRECTABLE_ERROR all the time and Windows 11 CRITICAL_PROCESS_DIED

I hope that Gigabyte will find out what is causing this annoying problem. My PC went from 100% stable/reliable to crashing very fast when playing games.
I could do memtest with no errors and even doing 8 hours of stresstesting with Aida64. But start a game and POOF!!! BSOD

 

[Chomiq]

Also got the WHEA BSOD problem

Gigabyte Z690 Gaming X DDR4
i5-12700KF
Asus TUF 3080 Ti (same problem with Asus ROG STRIX RTX 2070 OC)
4x8GB DDR4 3600 CL16 Kingston

Problem started after updating BIOS to F8a (support for i9-12900KS)
And at the same time board started with 5 short beeps during POST. (you need to mount speaker to MB for that)
PC would crash 100% for sure if I ran benchmark in FarCry6
Removing my Samsung 980 Pro 1TB fixed the BSOD problem, but still got random 5 short beeps at POST.

Updating BIOS to F8b or downgrading to F4 or F7 does not help at all. Still BSOD and beep problems.
Funny thing thou is that even thou it makes 5 short beeps (CPU error) it boots into Windows.
Even tried another CPU (Another 12700KF), but same problem with BSOD and beeps

Tried with
Another CPU
Another GPU
Other Memory (Gigabyte DDR4 3733Mhz, G.Skill 3600Mhz + Corsair 3200Mhz)
With older SATA SSD only and none of my 3 M.2s installed
5 beep post problem same all the way thru. But BSOD seems to be worse with the Samsung 980M Pro installed.
No matter if it's on the CPU or Chipset m.2 socket. The Corsair MP510 960GB and ADATA Spectrix S40 4TB does not provoke BSOD

Ended up after a lot of testing buying a new motherboard (Gigabyte Z690 Aorus Elite DDR4) and now everything works just fine again
So I'm very sure that the F8a BIOS somehow fracked something up. And neither older BIOS or newer F8b helps...

Wonder how many people are affected by that WHEA BSOD.

Funny thing is. The WHEA BSOD is only in Windows 10, it was not before trying Windows 10 that I got the WHEA BSOD
In Windows 11 I get "CRITICAL_PROCESS_DIED" instead.

So Windows 10 WHEA_UNCORRECTABLE_ERROR all the time and Windows 11 CRITICAL_PROCESS_DIED

I hope that Gigabyte will find out what is causing this annoying problem. My PC went from 100% stable/reliable to crashing very fast when playing games.
I could do memtest with no errors and even doing 8 hours of stresstesting with Aida64. But start a game and POOF!!! BSOD

Dunno about gaming x but:

PCIe 4 Errors Prompt Gigabyte Z690I Motherboard Exchange, Refund Program

Gigabyte responds to customers having PCIe Gen4 graphics card issues with this motherboard.

www.tomshardware.com

Gigabyte's press release specifically mentions users being faced with "WHEA PCIe errors when paired with some PCIe Gen4 graphics cards." WHEA is short for Windows Hardware Error Architecture, but the important thing is that these are PCIe Gen4 problems. Gigabyte notes that there is a workaround to the problem; however, the workaround is "setting the PCIe speed to Gen3 through the BIOS." Losing PCIe Gen4 capabilities of their shiny new(ish) Z690 chipset motherboard will certainly be unacceptable to any enthusiasts affected.

 

[eidairaman1]

Also got the WHEA BSOD problem

Gigabyte Z690 Gaming X DDR4
i5-12700KF
Asus TUF 3080 Ti (same problem with Asus ROG STRIX RTX 2070 OC)
4x8GB DDR4 3600 CL16 Kingston

Problem started after updating BIOS to F8a (support for i9-12900KS)
And at the same time board started with 5 short beeps during POST. (you need to mount speaker to MB for that)
PC would crash 100% for sure if I ran benchmark in FarCry6
Removing my Samsung 980 Pro 1TB fixed the BSOD problem, but still got random 5 short beeps at POST.

Updating BIOS to F8b or downgrading to F4 or F7 does not help at all. Still BSOD and beep problems.
Funny thing thou is that even thou it makes 5 short beeps (CPU error) it boots into Windows.
Even tried another CPU (Another 12700KF), but same problem with BSOD and beeps

Tried with
Another CPU
Another GPU
Other Memory (Gigabyte DDR4 3733Mhz, G.Skill 3600Mhz + Corsair 3200Mhz)
With older SATA SSD only and none of my 3 M.2s installed
5 beep post problem same all the way thru. But BSOD seems to be worse with the Samsung 980M Pro installed.
No matter if it's on the CPU or Chipset m.2 socket. The Corsair MP510 960GB and ADATA Spectrix S40 4TB does not provoke BSOD

Ended up after a lot of testing buying a new motherboard (Gigabyte Z690 Aorus Elite DDR4) and now everything works just fine again
So I'm very sure that the F8a BIOS somehow fracked something up. And neither older BIOS or newer F8b helps...

Wonder how many people are affected by that WHEA BSOD.

Funny thing is. The WHEA BSOD is only in Windows 10, it was not before trying Windows 10 that I got the WHEA BSOD
In Windows 11 I get "CRITICAL_PROCESS_DIED" instead.

So Windows 10 WHEA_UNCORRECTABLE_ERROR all the time and Windows 11 CRITICAL_PROCESS_DIED

I hope that Gigabyte will find out what is causing this annoying problem. My PC went from 100% stable/reliable to crashing very fast when playing games.
I could do memtest with no errors and even doing 8 hours of stresstesting with Aida64. But start a game and POOF!!! BSOD

Dunno about gaming x but:

PCIe 4 Errors Prompt Gigabyte Z690I Motherboard Exchange, Refund Program

Gigabyte responds to customers having PCIe Gen4 graphics card issues with this motherboard.

www.tomshardware.com

Gigabyte Strikes again...

Ditch 'em like the plague.

Their QA sucks

 

[Deleted member 24505]

King of gaming

 

[ADVenturePO]

Hey Girls and Boys!

Yesterday I've build very small PC.

[IMG alt="Click image for larger version.

Name: Legeard_SFF_15.jpg
Views: 0
Size: 208.4 KB
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Z690-I, 12700k, 64GB, 3090 TUF, 750W, Lian Li H20-X4, 2x 1TB M.2 980 Pro
Righ after start i had problems with MB not seeing M.2_2. But I ran OCCT and it showed WHEA.
When I run TM5 WHEA bursted into 1280 Errors in 15min.
I've corrected the M.2_2 mounting (Hell on Earth when it's all built).
But WHEA persisted. So I turned off Link State Power Management in Advanced power plan settings (Power & Sleep).
WHEA dropped to 12. OK. So I went to BIOS(UEFI) and forced Link GEN4 por PCIE_16.
Still 4 WHEA errors. So I went to BIOS(UEFI)- Advanced->Misc->PCIE Native Power Managemet : switched to DISABLED.

Outcomes:
1. No WHEA whatsoever.
2. When GEN4 PCIE link is forced the PC is starting like 3 times faster.

Hope you'll find it helpful.

Cheers

Peter

 

[1100R]

Have you updated to the latest Intel ME firmware?
[FIRMWARE] Intel ME (H610/B660/H670/Z690/B760/H770/Z790) (asus.com)

 

[outume]

I built a new computer with the ASUS z690 UD AX DDR4, i9-12900k, MSI RTX 3080, 32GB DDR4 3200 Memory with a 1000 Watt PSU.

@Grendel602, I switched the cards riser from 5th gen to PCIe lane 3 or 4th gen and the computer posted, There is a bug within the 5th gen PCIe causing crashes, black screening with random reboots or no post at all

Pretty unfortunate thing to run into, took me all day and I finally found the fix, thanks.

 

[chrcoluk]

Dunno about gaming x but:

PCIe 4 Errors Prompt Gigabyte Z690I Motherboard Exchange, Refund Program

Gigabyte responds to customers having PCIe Gen4 graphics card issues with this motherboard.

www.tomshardware.com

The good news is that there is usually two PCIE gen settings in the bios, one is for the cpu lanes, the other is for chipset.

So could still use gen4 from chipset.