I'm convinced Asus lacks any concept of customer service or support. How in the hell do you upgrade a BIOS, then they tell you to install the latest AWDFLASH v1.17 except it's not even on their website. Unbelieveable Could someone direct me where to find the elusive AWDFLASH v1.17, I did a Google search and could not find it. Thanks! p.s. I downloaded the latest BIOS and it was not included in the zip file.