Why i'm boycotting corsair (iCue 4.x)

Mussels · Mar 22, 2021

Update: See this post for a working third party alternative software to older corsair products
Why i'm boycotting corsair (iCue 4.x) | Page 8

Update (April 1st, 2022)
Not an april fools, they actually added more products back in, in 4.22!

In my opinion it's time to boycott corsair

They've gone an updated iCue from version 3 to version 4, and V4 is required for all new products going forward, which is fine except for two things

1. V4 ditches support for a lot of their older products, they just dont work.
2. V4 uninstalls V3, you cannot run both at once
3. V4 updates firmware on devices, making those devices no longer work with V3.

So if you guy a new corsair product, you have no choice: you need to throw out your old corsair products and buy new supported ones - corsairs official stance on this is that these products are EOL and should no longer have software or driver support.

edit: list of abandoned products
Here is the list of products that will no longer be supported in iCUE 4:

K66 Mechanical Keyboard
Sabre RGB (2016 version)
Sabre RGB Optical ((2015 version)
Sabre RGB Laser (2015 version)
KATAR (2015 version)
VOID USB (2015 version)
VOID WIRELESS (2015 version)
VOID SURROUND (2015 version)
Scimitar (2015 version)
H80i GT Hydro Series Cooler
H100i GTX Hydro Series Cooler
H110i GTX Hydro Series Cooler
H80i V2 Hydro Series Cooler
H100i V2 Hydro Series Cooler
H115i Hydro Series Cooler
H110i GT Hydro Series Cooler
H110i Hydro Series Cooler

oobymach · Mar 22, 2021

Their keyboards are great but the drivers got all bloated after rgb became a thing. I disable most of their services manually, after installing the keyboard I only let icue run not any of the other processes cobblefucked onto the driver.

Just go into the folder they launch from by right clicking in task manager and open file location, rename the exe to exenope or literally anything added after exe and it'll prevent them from running.

I'm using the v3 software with a k57 and a k70 rgb with custom rgb profiles on both. Lame if v4 doesn't support them. Also lame if you're forced to choose.

INSTG8R · Mar 22, 2021

Ending up with Corsair RGB RAM my mobo couldn’t control I was terrified having to install iCue. I was SO relieved when I set my colour it “stuck” and I could immediately uninstall it and have never had to use it again. :respect:

Mussels · Mar 22, 2021

INSTG8R said:
Ending up with Corsair RGB RAM my mobo couldn’t control I was terrified having to install iCue. I was SO relieved when I set my colour it “stuck” and I could immediately uninstall it and have never had to use it again.

i've done that as well, some corsair hardware has 'hardware lighting' which is remembered even when the software is disabled or uninstalled

I'm so thoroughly disgusted by this forced disposal of hardware, they cant keep the software name the same and just disable a bunch of working hardware

Gmr_Chick · Mar 22, 2021

@Mussels - Is there a list of products no longer supported in iCUE V4?

INSTG8R · Mar 22, 2021

Mussels said:
i've done that as well, some corsair hardware has 'hardware lighting' which is remembered even when the software is disabled or uninstalled

I'm so thoroughly disgusted by this forced disposal of hardware, they cant keep the software name the same and just disable a bunch of working hardware

Yeah I mean I’ve pretty much used Corsair RAM for a decade but iCue horror stories and this being my first build with RGB I didn’t know what to expect except trouble.
Edit my previous ASUS board basically forced me to use AISuite(garbage) I thought I was going have to go through that again.

Mussels · Mar 23, 2021

Gmr_Chick said:
@Mussels - Is there a list of products no longer supported in iCUE V4?

no, which makes it worse. So far i officially know of most of the older corsair headsets

Void wireless: no support
Void PRO wireles: supported

they now have dozens of models that all look very similar but have slightly different names... people just see a void wireless headset, they dont go looking for a P/N code in the headset band

Regeneration · Mar 23, 2021

Don't know about the iCue, but their entry level PSUs are terrible, and RMA (non-US) is a nightmare.

Stick with the old version if possible. Block connection with a firewall.

Gmr_Chick · Mar 23, 2021

Mussels said:
no, which makes it worse. So far i officially know of most of the older corsair headsets

Void wireless: no support
Void PRO wireles: supported

they now have dozens of models that all look very similar but have slightly different names... people just see a void wireless headset, they dont go looking for a P/N code in the headset band

I can already see people doing this very same thing (boycotting Corsair) after updating to iCUE v4 and POOF! - byebye product support

Just to be safe, I'm not going to update. I don't know if my Commander PRO and H100i RGB PRO XT would be considered "old" and thus become unsupported by v4 so I'm not going to take the risk.

jboydgolfer · Mar 23, 2021

the fact that 3 of their 120mm fans sell for $130 is enough for me to not buy

i saw this on newegg & other retailers a year or so ago, & swore it mustve been a mistake....nope, i was wrong. theyre charging $40+ per Fan!
Nah, i dont need go fast stickers, or RGBullshit. whats next, a pink shag computer case? Anime stickers? i leave that BS to 9 year olds.

TheoneandonlyMrK · Mar 23, 2021

Mussels said:
In my opinion it's time to boycott corsair

They've gone an updated iCue from version 3 to version 4, and V4 is required for all new products going forward, which is fine except for two things

1. V4 ditches support for a lot of their older products, they just dont work.
2. V4 uninstalls V3, you cannot run both at once

So if you guy a new corsair product, you have no choice: you need to throw out your old corsair products and buy new supported ones - corsairs official stance on this is that these products are EOL and should no longer have software or driver support.

Honestly Some of there shit won't last past it's eol anyway , I have seen two nodes a node pro and a commander off because they just stopped working, obviously no reason.
I have been rethinking my Corsair love recently they got doe off me, no more until this shitstorm of support improves drastically.

So glad my keyboard and mouse are roccat I'm way too invested in Corsair.

remixedcat · Mar 23, 2021

All this shit sounds like illogitech .. and all my mice are acting up.

Also corsair doesn't like disabled ppl either so ..

dark2099 · Mar 23, 2021

Products becoming EOL is the natural order of things, so not offering software support for them isn't that crazy. At a certain point, I would imaging keeping a full device library, and the specific information to control all the various LEDs and what ever else that might be controllable, leads to massive installs. Do you really want to have a program to control your ram that is a 2GB download and 8GB install, when all the information you need is sub 500MB?

Mussels · Mar 23, 2021

dark2099 said:
Products becoming EOL is the natural order of things, so not offering software support for them isn't that crazy. At a certain point, I would imaging keeping a full device library, and the specific information to control all the various LEDs and what ever else that might be controllable, leads to massive installs. Do you really want to have a program to control your ram that is a 2GB download and 8GB install, when all the information you need is sub 500MB?

missed the point here: it's not about them ending support for an older product, it's about them preventing you using it's existing software if you buy a newer product from them
icue is so bloated the installer is an openGL 3D program with youtube videos in it.

As an example logitech moved over to G hub - its got a shit reputation but they had SEPERATE programs so the old hardware continued to work just fine on the old software

INSTG8R · Mar 23, 2021

Mussels said:
As an example logitech moved over to G hub - its got a shit reputation but they had SEPERATE programs so the old hardware continued to work just fine on the old software

Yep still using LGS with my G19s and G502 :love:

FireFox · Mar 23, 2021

Mussels said:
They've gone an updated iCue from version 3 to version 4

Are you talking about the software?

sneekypeet · Mar 23, 2021

Also, while I am not against the way it all went down (iCUE needed a lot of shit fixed in the older gens), but iCUE 4 is also W10 only

While they may be pissing many off, I feel iCUE 4 is a better version with more up front options. More intuitive.
I do not know if I will have every-other upgrade issues like I did with earlier iCUE, I am hoping that but may change since one little bit of software is no longer controlling a shit ton of products.

In a round about way, I could be much of the reason this happened. All of the gear I was reviewing as of late had software issues, and I was always in with reps trying to sort it out. I can no longer say that.

oobymach · Mar 23, 2021

INSTG8R said:
Ending up with Corsair RGB RAM my mobo couldn’t control I was terrified having to install iCue. I was SO relieved when I set my colour it “stuck” and I could immediately uninstall it and have never had to use it again.

My keyboards color stick similarly but custom key profiles don't. I need the software running for remaps and such to work, but for regular keyboard keys you don't need any of their software running for it to work normally.

If you close it from task manager your profile should stick and then you can prevent it running on startup in the startup tab and if you really want to stop it, open windows services (type services in the windows search bar) and look for corsair and disable their services.

dark2099 · Mar 23, 2021

Mussels said:
missed the point here: it's not about them ending support for an older product, it's about them preventing you using it's existing software if you buy a newer product from them
icue is so bloated the installer is an openGL 3D program with youtube videos in it.

As an example logitech moved over to G hub - its got a shit reputation but they had SEPERATE programs so the old hardware continued to work just fine on the old software

I didn't miss the point, that was covered in the whole giant download and install, same theory works backwards as it does forward. Plus how many software developers continue development on old software, not many. Yes they offer support for it, but don't introduce new features or support new products.

FireFox · Mar 23, 2021

Gmr_Chick said:
@Mussels - Is there a list of products no longer supported in iCUE V4?

Here is the list: https://www.corsair.com/us/en/blog/icue4

Gmr_Chick · Mar 23, 2021

FireFox said:
Here is the list: https://www.corsair.com/us/en/blog/icue4

Thanks for that! Both of my Corsair products are listed as compatible so...I guess I'll update

FireFox · Mar 23, 2021

Gmr_Chick said:
Thanks for that! Both of my Corsair products are listed as compatible so...I guess I'll update

My Case and the Commander Pro are listed as compatible too :peace:

Tbh, i will stick with the old version for awhile :rolleyes:

metalfiber · Mar 23, 2021

Going back in black for my next system anyhow with just a subtle highlight here and there...can't totally get away from RGB if you wanted to.

RJARRRPCGP · Mar 23, 2021

Mussels said:
As an example logitech moved over to G hub - its got a shit reputation but they had SEPERATE programs so the old hardware continued to work just fine on the old software

I wonder if it's because of that bug, in GHub or LGS, where the update routine, caused the Logitech software to delete itself and silently fail to install the update.

FireFox · Mar 23, 2021

metalfiber said:
can't totally get away from RGB if you wanted to.

You can if you don't own a Tempered glass Case.

System Name	Rainbow Sparkles (Power efficient, <350W gaming load)
Processor	Ryzen R7 5800x3D (Undervolted, 4.45GHz all core)
Motherboard	Asus x570-F (BIOS Modded)
Cooling	Alphacool Apex UV - Alphacool Eisblock XPX Aurora + EK Quantum ARGB 3090 w/ active backplate
Memory	2x32GB DDR4 3600 Corsair Vengeance RGB @3866 C18-22-22-22-42 TRFC704 (1.4V Hynix MJR - SoC 1.15V)
Video Card(s)	Galax RTX 3090 SG 24GB: Underclocked to 1700Mhz 0.750v (375W down to 250W))
Storage	2TB WD SN850 NVME + 1TB Sasmsung 970 Pro NVME + 1TB Intel 6000P NVME USB 3.2
Display(s)	Phillips 32 32M1N5800A (4k144), LG 32" (4K60) \| Gigabyte G32QC (2k165) \| Phillips 328m6fjrmb (2K144)
Case	Fractal Design R6
Audio Device(s)	Logitech G560 \| Corsair Void pro RGB \|Blue Yeti mic
Power Supply	Fractal Ion+ 2 860W (Platinum) (This thing is God-tier. Silent and TINY)
Mouse	Logitech G Pro wireless + Steelseries Prisma XL
Keyboard	Razer Huntsman TE ( Sexy white keycaps)
VR HMD	Oculus Rift S + Quest 2
Software	Windows 11 pro x64 (Yes, it's genuinely a good OS) OpenRGB - ditch the branded bloatware!
Benchmark Scores	Nyooom.

System Name	New compy
Processor	AMD Ryzen 5800x3D
Motherboard	MSI MPG x570S EDGE MAX WiFi
Cooling	Noctua NH-D15S w. FHP141 + Xigmatek AOS XAF-F1451
Memory	32gb G.Skill Ripjaws V Samsung B-Die Dual Rank F4-4000C16D-32GVKA
Video Card(s)	ASUS TUF GAMING RTX 4070ti
Storage	17tb (8+4tb WD Black HDD's, 2+2+0.5+0.5tb M.2 SSD Drives) + 16tb WD Red Pro backup drive
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Power Supply	EVGA Supernova G2 1000w
Mouse	Logitech G502 Hero custom w. G900 scroll wheel mod, Rival 3 + Rival 3 wireless, JLab Epic Mouse
Keyboard	Corsair K68 RGB + K70 RGB + K57 RGB Wireless + Logitech G613
Software	Win 10 Pro
Benchmark Scores	https://valid.x86.fr/s2y7ny

System Name	Hellbox 5.1(same case new guts)
Processor	Ryzen 7 5800X3D
Motherboard	MSI X570S MAG Torpedo Max
Cooling	TT Kandalf L.C.S.(Water/Air)EK Velocity CPU Block/Noctua EK Quantum DDC Pump/Res
Memory	2x16GB Gskill Trident Neo Z 3600 CL16
Video Card(s)	Powercolor Hellhound 7900XTX
Storage	970 Evo Plus 500GB 2xSamsung 850 Evo 500GB RAID 0 1TB WD Blue Corsair MP600 Core 2TB
Display(s)	Alienware QD-OLED 34” 3440x1440 144hz 10Bit VESA HDR 400
Case	TT Kandalf L.C.S.
Audio Device(s)	Soundblaster ZX/Logitech Z906 5.1
Power Supply	Seasonic TX~’850 Platinum
Mouse	G502 Hero
Keyboard	G19s
VR HMD	Oculus Quest 2
Software	Win 10 Pro x64

System Name	Rainbow Sparkles (Power efficient, <350W gaming load)
Processor	Ryzen R7 5800x3D (Undervolted, 4.45GHz all core)
Motherboard	Asus x570-F (BIOS Modded)
Cooling	Alphacool Apex UV - Alphacool Eisblock XPX Aurora + EK Quantum ARGB 3090 w/ active backplate
Memory	2x32GB DDR4 3600 Corsair Vengeance RGB @3866 C18-22-22-22-42 TRFC704 (1.4V Hynix MJR - SoC 1.15V)
Video Card(s)	Galax RTX 3090 SG 24GB: Underclocked to 1700Mhz 0.750v (375W down to 250W))
Storage	2TB WD SN850 NVME + 1TB Sasmsung 970 Pro NVME + 1TB Intel 6000P NVME USB 3.2
Display(s)	Phillips 32 32M1N5800A (4k144), LG 32" (4K60) \| Gigabyte G32QC (2k165) \| Phillips 328m6fjrmb (2K144)
Case	Fractal Design R6
Audio Device(s)	Logitech G560 \| Corsair Void pro RGB \|Blue Yeti mic
Power Supply	Fractal Ion+ 2 860W (Platinum) (This thing is God-tier. Silent and TINY)
Mouse	Logitech G Pro wireless + Steelseries Prisma XL
Keyboard	Razer Huntsman TE ( Sexy white keycaps)
VR HMD	Oculus Rift S + Quest 2
Software	Windows 11 pro x64 (Yes, it's genuinely a good OS) OpenRGB - ditch the branded bloatware!
Benchmark Scores	Nyooom.

System Name	The Captain (2.0)
Processor	Ryzen 7 7700X
Motherboard	Gigabyte X670E AORUS Master
Cooling	280mm Arctic Liquid Freezer II, 4x Be Quiet! 140mm Silent Wings 4 (1x exhaust 3x intake)
Memory	32GB (2x16) G.Skill Trident Z5 Neo (6000Mhz)
Video Card(s)	MSI GeForce RTX 3070 SUPRIM X
Storage	1x Crucial MX500 500GB SSD; 1x Crucial MX500 500GB M.2 SSD; 1x WD Blue HDD, 1x Crucial P5 Plus
Display(s)	Aorus CV27F 27" 1080p 165Hz
Case	Phanteks Evolv X (Anthracite Gray)
Power Supply	Corsair RMx (2021) 1000W 80-Plus Gold
Mouse	Varies based on mood/task; is currently Razer Basilisk V3 Pro or Razer Cobra Pro
Keyboard	Varies based on mood; currently Razer Blackwidow V4 75% and Hyper X Alloy 65

Why i'm boycotting corsair (iCue 4.x)

Mussels

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INSTG8R

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Video Card(s)	RTX 3090 Reference
Storage	Samsung 970 Evo 1Tb + Samsung 970 Evo 500Gb
Display(s)	Dell - 27" LED QHD G-SYNC x2
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Audio Device(s)	on board
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Keyboard	AZIO MGK-1 RGB (Kaith Blue)
Software	Win 10 Professional 64 bit
Benchmark Scores	the MLGeesiest

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Motherboard	Crosshair hero8 impact/Asus
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Video Card(s)	Powercolour RX7900XT Reference/Rtx 2060
Storage	Silicon power 2TB nvme/8Tb external/1Tb samsung Evo nvme 2Tb sata ssd/1Tb nvme
Display(s)	Samsung UAE28"850R 4k freesync.dell shiter
Case	Lianli 011 dynamic/strix scar2
Audio Device(s)	Xfi creative 7.1 on board ,Yamaha dts av setup, corsair void pro headset
Power Supply	corsair 1200Hxi/Asus stock
Mouse	Roccat Kova/ Logitech G wireless
Keyboard	Roccat Aimo 120
VR HMD	Oculus rift
Software	Win 10 Pro
Benchmark Scores	8726 vega 3dmark timespy/ laptop Timespy 6506

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Motherboard	Dell Inc. 08HPGT (CPU 1)
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Case	Dell Precision T3600 Chassis
Audio Device(s)	Beyerdynamic DT770 Pro 80 // Fiio E7 Amp/DAC
Power Supply	630w Dell T3600 PSU
Mouse	Logitech G700s/G502
Keyboard	Logitech K740
Software	Linux Mint 20
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System Name	Everchanging
Processor	AMD Ryzen 9 5900X
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Memory	2x16GB Corsair DDR4 3600 CL16
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Audio Device(s)	fiio K9 to Hifiman Sundara's via 4.4mm balanced cable
Power Supply	Seasonic Prime TX 850w
Mouse	Corsair Harpoon Wireless RGB
Keyboard	Corsair K70 RGB PRO
Software	Windows 11 x64

Processor	Intel i7 10700K
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Cooling	2x Black Ice Nemesis GTX 480 - 1x Black Ice Nemesis GTX 420 - D5 VPP655P - 13x Corsair LL120 - LL140
Memory	32GB G.SKILL Trident Z RGB 3600Hz
Video Card(s)	EVGA GEFORCE RTX 3080 XC3 Ultra
Storage	Samsung 970 EVO PLUS 500GB/1TB - WD Blue SN550 1TB - 2 X WD Blue 1TB - 3 X WD Black 1TB
Display(s)	Asus ROG PG278QR 2560x1440 144Hz (Overclocked 165Hz )/ Samsung
Case	Corsair Obsidian 1000D
Audio Device(s)	I prefer Gaming-Headset
Power Supply	Enermax MaxTytan 1250W 80+ Titanium
Mouse	Logitech G502 spectrum
Keyboard	Virtuis Advanced Gaming Keyboard ( Batboard )
Software	Windows 10 Enterprise/Windows 10 Pro/Windows 11 Pro
Benchmark Scores	My PC runs FiFA

System Name	EVA-01
Processor	Intel i7 13700K
Motherboard	Asus ROG Maximus Z690 HERO EVA Edition
Cooling	ASUS ROG Ryujin III 360 with Noctua Industrial Fans
Memory	PAtriot Viper Elite RGB 96GB @ 6000MHz.
Video Card(s)	Asus ROG Strix GeForce RTX 3090 24GB OC EVA Edition
Storage	Addlink S95 M.2 PCIe GEN 4x4 2TB
Display(s)	Asus ROG SWIFT OLED PG42UQ
Case	Thermaltake Core P3 TG
Audio Device(s)	Realtek on board > Sony Receiver > Cerwin Vegas
Power Supply	be quiet DARK POWER PRO 12 1500W
Mouse	ROG STRIX Impact Electro Punk
Keyboard	ROG STRIX Scope TKL Electro Punk
Software	Windows 11

Processor	Intel i9 11900K
Motherboard	Z590 MSI ACE
Cooling	Corsair H80i v2
Memory	Ballistix Elite 4000 32GB 18-19-19-39
Video Card(s)	EVGA 3090 XC3 ULTRA HYBRID
Storage	2x Seagate Barracuda 120 SSD 1 TB, XPG SX8200 PRO 1 TB
Display(s)	Acer Predator Z321QU
Case	Fractal Design Meshify C
Power Supply	Asus ROG Strix 1000W

System Name	KHR-1
Processor	Ryzen 9 5900X
Motherboard	ASRock B550 PG Velocita (UEFI-BIOS P3.40)
Memory	32 GB G.Skill RipJawsV F4-3200C16D-32GVR
Video Card(s)	Sapphire Nitro+ Radeon RX 6750 XT
Storage	Western Digital Black SN850 1 TB NVMe SSD
Display(s)	Alienware AW3423DWF OLED-ASRock PG27Q15R2A (backup)
Case	Corsair 275R
Audio Device(s)	Technics SA-EX140 receiver with Polk VT60 speakers
Power Supply	eVGA Supernova G3 750W
Mouse	Logitech G Pro (Hero)
Software	Windows 11 Pro x64 23H2