Why I'm now an Apple fan...

Kantastic · Sep 4, 2012

cdawall said:
I just want to throw it out there my wife owns an itouch within the first year of owning it the WiFi died. Made an appointment with the apple gods and got told to go fuck myself somehow I killed the WiFi and warranty didn't cover it. From that day on I won't buy ianything. I won a baby iPod the 24hr battery life sucks brand new I might have gotten 8hrs. It sits in a drawer and I use my 5-6 year old sansa which has a better battery life better codec support and a fm tuner.

I strongly support apple selling inferior products at a higher cost. The retina display doesn't sell me an iPhone. I will continue to use my galaxy s iii and be happy.

3 tries for a good product is bullshit. It should work out of the box no questions asked no guesswork it should just fucking work. My job as a consumer isn't to wait on appletards to fix something that should work when I open the box and turn it on. That is nonsense. Turn around time for other companies? EVGA crosshipped me 3 different 780i sli boards before I got a good one. They paid for all of the shipping and shipped overnight. I sold th one that finally worked and bought a p5q. I do not care how good customer support is if their product is shit they are shit.

That's funny, because I just picked up a Nexus 7 at Staples for my dad (he was fascinated with my iPad

) and there's a pretty bad area of backlight leakage on the bottom-left area. Because it's not for my personal use, I'm not going to bother exchanging it for a new one. Should I boycott Google and Asus as brands now?

To the skeptics that want proof, let me know and a picture will come your way.

MxPhenom 216 said:
So have fun with your $800 piece of plastic.

$800? EIGHT HUNDRED? EIGHT ZERO ZERO? US DOLLARS? LOL WHERE IS THE OVERSIZED BANGHEAD EMOTICON WHEN I NEED IT???

I get it now, I really do. Apple haters are going to hate regardless. Screw the facts, lets just pull shit out of our asses and go with it.

$800 LOL

m1dg3t · Sep 4, 2012

64GB is $719 + tax right now so, yeah... Lol

MailMan I'll get to you later

cdawall · Sep 4, 2012

Kantastic said:
That's funny, because I just picked up a Nexus 7 at Staples for my dad (he was fascinated with my iPad ) and there's a pretty bad area of backlight leakage on the bottom-left area. Because it's not for my personal use, I'm not going to bother exchanging it for a new one. Should I boycott Google and Asus as brands now?

To the skeptics that want proof, let me know and a picture will come your way.

I never said other companies were any better. I said I will not buy apple products because I feel for the money I can get a better product from other companies. Same way as I will never buy XFX, EVGA or Foxconn branded motherboards ever again. I have zero faith in them.

You also are not on your third Nexus 7 bragging about staples in a thread now are you?

AsRock · Sep 4, 2012

MxPhenom 216 said:
Stop calling them genious's. The people who work in those stores are just a bunch of Apple fanboys trained to fix that shit. They are nothing special.

Sounds like they are not fixing the shit to well.

Well as long as he's happy who cares really

..

Irony · Sep 4, 2012

-1nf1n1ty- said:
I am not quite sure what this thread is about anymore but from what I read,do you people mean you really just can't like both? Or is it the sort of thing where you need to like/ support one or the other? I....don't understand

Umm, its kind of like this: either you worship at steve jobs' mosoleum/shrine or you urinate on it and shoot ipads with a shotgun. Youre pretty much on one side or the other. I hope you can tell where I stand

Frick · Sep 4, 2012

Ok the misinformation and stupidity is now quite staggering. In b4 lock?

hat · Sep 4, 2012

SnoopKatt · Sep 4, 2012

Online I read bad things about Apple's customer service, but just about every single person I talked to physically has been happy. Interesting phenomenon.

I'm not a big fan of Apple, and after that lawsuit over the patents, I will probably never buy an Apple product, unless it is absolutely necessary for work. Let's face it though: Apple probably has better customer service than almost any other electronics provider, and for some people, that justifies the high price. Newegg is now infamous for the bent motherboard pin scam (on most forums at least), Fry's is a joke (don't get me started on my camera story), Best Buy is good, but after 30 days you're on your own, and that's the same with just about any other retailer. For some people, the extra money is worth the peace of mind. Not me though

purecain · Sep 4, 2012

@Kantastic....

woooo there horsy... this isnt in any way personal, its quite interesting...

i read the other day about apple customer service being trained to use special words and to avoid others...

so as to imprint an impression of quality and good value on potential consumers...

buisness insider picked up on it... http://www.businessinsider.com/how-apple-trains-store-employees-2012-6

as did buisness pundit http://www.businesspundit.com/5-giant-companies-who-brainwash-their-employees/

the leaked apple manual is online and its all there... read this... http://www.itworld.com/it-managemen...g-apple-manual-sales-training-or-brainwashing

i just want to say to kantastic that in no way did i want to offend him, probably shouldnt of used the word troll... so chill... this is a community and its important we get somewhere with this topic...

im interested to hear your oppinion on the above manual... do you not think it has affected you. you have been in contact with this customer service...did it work...???

i think it did... hay ho...

Kantastic · Sep 4, 2012

purecain said:
@kantastic....

woooo there horsy... this isnt in any way personal, its quite interesting...

i read the other day about apple customer service being trained to use special words and to avoid others...

so as to imprint an impression of quality and good value on potential consumers...

buisness insider picked up on it... http://www.businessinsider.com/how-apple-trains-store-employees-2012-6

as did buisness pundit http://www.businesspundit.com/5-giant-companies-who-brainwash-their-employees/

the leaked apple manual is online and its all there... read this... http://www.itworld.com/it-managemen...g-apple-manual-sales-training-or-brainwashing

i just want to say to kantastic that in no way did i want to offend him, probably shouldnt of used the word troll... so chill... this is a community and its important we get somewhere with this topic...

im interested to hear your oppinion on the above manual... do you not think it has affected you. you have been in contact with this customer service...did it work...???

i think it did... hay ho...

From your own link:

This is the kind of stuff you learn in any customer service course. I can't see what's so GENIUS about it. Arrogant pricks!!
dimo09 on businessinsider.com

Yep this sounds like the typical corp made bullshit training manuals pretty much every service industry job uses. I swear these things are written by suits who live in the land of make believe
Befitzero on gizmodo.com

The whitewashing of terms is actually a pretty common occurrence. I worked for HP for a while and we do not have bugs. There are no bugs, there are no defects, instead there are observations and issues.
janson0 on gizmodo.com

Do you honestly think the people that fawn all over you at those high-end boutiques really care about you when they go home at night? Of course not. But at least while you're there, they treat you like an honored guest. No different here.
Roger on businessinsider.com

In my personal experience I can tell you I would rather work for a company that cares about their customers experiences with their Customer Service/Sales/Support staff than say a company like Comcast
coolscreennamepending on gizmodo.com

one thing I've noticed is apple staff will approach and immediately engage in conversation about a product you are looking at. Far more likely to gain a positive response on my part than every other store where some numpty just goes "can I help?
Anonymous Coward on theregister.co.uk

Frick said:
Ok the misinformation and stupidity is now quite staggering. In b4 lock?

I have guys telling me I bought an $800 piece of plastic :roll:

cdawall said:
I never said other companies were any better. I said I will not buy apple products because I feel for the money I can get a better product from other companies. Same way as I will never buy XFX, EVGA or Foxconn branded motherboards ever again. I have zero faith in them.

You also are not on your third Nexus 7 bragging about staples in a thread now are you?

Again, why don't you seem to be able to read? I'm not exchanging it because it's not for my own personal use. I'm nitpicky when it comes to my own gadgets, but I know it won't make an ounce of difference for my dad.

To add to the hilarity, the Nexus 7 has been plagued with backlight issues, pixel issues, and screen lifting issues, yet it's OOS everywhere. I just can't win with the ignorant can I?

Frick · Sep 4, 2012

purecain said:
@kantastic....

woooo there horsy... this isnt in any way personal, its quite interesting...

i read the other day about apple customer service being trained to use special words and to avoid others...

so as to imprint an impression of quality and good value on potential consumers...

buisness insider picked up on it... http://www.businessinsider.com/how-apple-trains-store-employees-2012-6

as did buisness pundit http://www.businesspundit.com/5-giant-companies-who-brainwash-their-employees/

the leaked apple manual is online and its all there... read this... http://www.itworld.com/it-managemen...g-apple-manual-sales-training-or-brainwashing

i just want to say to kantastic that in no way did i want to offend him, probably shouldnt of used the word troll... so chill... this is a community and its important we get somewhere with this topic...

im interested to hear your oppinion on the above manual... do you not think it has affected you. you have been in contact with this customer service...did it work...???

i think it did... hay ho...

We've been over this already, it's how the bussiness works. Support, sales and all that. No news here.

johnspack · Sep 4, 2012

Still don't know why anyone gets it... get a nice fast i7, install freebsd on it... bam you got apple. Why would I want a version of bsd that actually has a virus written for it? First linux to get a virus. Wow.....

Frick · Sep 4, 2012

johnspack said:
Still don't know why anyone gets it... get a nice fast i7, install freebsd on it... bam you got apple. Why would I want a version of bsd that actually has a virus written for it? First linux to get a virus. Wow.....

http://stason.org/TULARC/os/linux.virus.html

And no. You might as well say, install NT5 and bam you got Vista.

johnspack · Sep 4, 2012

Oh okay, that was a bit severe. But still, why not just a free version of linux? Why pay for it, and bootcamp? Silly.

Frick · Sep 4, 2012

johnspack said:
Oh okay, that was a bit severe. But still, why not just a free version of linux? Why pay for it, and bootcamp? Silly.

You don't pay a whole lot. I think all of their stuff, including Server (or whatever the equivalent is) is below $40 iirc.

FordGT90Concept · Sep 4, 2012

Frick said:
We've been over this already, it's how the bussiness works. Support, sales and all that. No news here.

There's industry standard and then there's Apple. I can't name any other store that puts potential retail employees through a mandatory two week training regime on interaction.

Yes, as Kreij said, some people that close major deals may use the same tactics but these are things they often learned themselves or from others in the trade, not from corporate heads pressing it on them.

Frick · Sep 4, 2012

FordGT90Concept said:
There's industry standard and then there's Apple. I can't name any other store that puts potential retail employees through a mandatory two week training regime on interaction.

Yes, as Kreij said, some people that close major deals may use the same tactics but these are things they often learned themselves or from others in the trade, not from corporate heads pressing it on them.

How about tech support and call centers? They do it, at least the "good" ones.

erixx · Sep 4, 2012

johnspack said:
Still don't know why anyone gets it... get a nice fast i7, install freebsd on it... bam you got apple. Why would I want a version of bsd that actually has a virus written for it? First linux to get a virus. Wow.....

Because it are furniture and household items, in nice soft white (or black) combining colors, does your mamma "configure" or "format" in her kitchen?

Note: it may sound irony but it is actually their own PR policy: no more windows BSOD, no reinstalls, just turn it on and use it lady!

FordGT90Concept · Sep 4, 2012

Frick said:
You don't pay a whole lot. I think all of their stuff, including Server (or whatever the equivalent is) is below $40 iirc.

That's only for updates (which Microsoft would offer for free in the form of Service Packs). They don't sell complete operating systems that can be installed on any computer like Windows.

Frick said:
How about tech support and call centers? They do it, at least the "good" ones.

No tech support I talked to tried to blatantly defend their product(s) like the Apple bible orders employees to do. All tech support I've ever talked to are solution oriented: "what is your problem" and "this is the policy of the company in dealing with your problem." I've had many tech support reps sympathize with my situation which is forbidden in the Apple bible.

DannibusX · Sep 4, 2012

I'm not going to delve any deeper than the first few comments in this thread, because I predict debauchery within.

I have 2 iPods, a second gen and a third gen and they're fantastic, never had a problem whatsoever. I've had them for years and I love them, plain and simple.

I'm also very pleased to hear that Apple's customer service has been top notch for you, that's one of the biggest selling points for products in my mind. I'm pretty shocked that you got 3 defective products in a row from Apple though, Apple's pretty well known for releasing top-notch high quality stuff and I'd be pissed for receiving 3 devices in a row that were defective, regardless of the excellent customer service.

To each his own though, I'm sure there's a lot of hate for Apple in this thread. I'm not exactly a hater, but I own a patent-infringing, ban-requested Samsung Galaxy S2 and it's one of the greatest pieces of hardware I have ever purchased. I hate the amount of litigation there is in the industry, and I won't be buying Apple products in the future because of it. If I have to "upgrade" to a Nokia Skullcrusher then so be it.

Hope your newest iPad works out for you!

HTC · Sep 4, 2012

erixx said:
http://www.dailymail.co.uk/news/art...ongs-downloaded-iTunes.html?ito=feeds-newsxml

I didn't want to start a new thread... It is related to the damn "geniuses", DRM, and so on... If I ever be tempted to buy apple, their customer service is not the real issue, it is their mandatory i-Tunes... which can stay "Lonely tunes" forever as I will never ever install it... while being a free man.

I've seen this in IMDB a few days ago. Personally, i'm stunned: i had no idea it was like this and am surprised people even buy itunes knowing the tunes revert to apple when they die.

This means people don't buy the itunes: they just rent it for as long as they live. How on earth do people even put up with this kind of crap?

Fourstaff · Sep 4, 2012

HTC said:
I've seen this in IMDB a few days ago. Personally, i'm stunned: i had no idea it was like this and am surprised people even buy itunes knowing the tunes revert to apple when they die.

This means people don't buy the itunes: they just rent it for as long as they live. How on earth do people even put up with this kind of crap?

You will have to ask the entertainment industry for an answer. Its the same for almost all online distributors, from Steam to Amazon.

FordGT90Concept · Sep 4, 2012

If the question is DRM, the inevitable answer is RIAA (music) and/or MPAA (video).

Apple was the first major publisher to negotiate a deal with the RIAA to allow them to distribute digital music. RIAA, and competitors, saw the money in it and quickly opened the door to others like Walmart, Amazon, and Microsoft (via Zune Marketplace). Some, like Walmart and Amazon, were selling DRM-free downloads and Apple started losing business. Apple switched to DRM-free downloads in order to compete.

Recently, the RIAA has been pushing updated licenses which require device authorizations even for DRM-free downloads. It's not as effective as what iTunes started out with but the RIAA is still trying to take ownership of all digital music through licensing instead of DRM. It has already impacted Amazon and, if it hasn't yet, it soon will impact the rest of them.

Anyway...that's off topic.

phanbuey · Sep 4, 2012

I think that the people here that say apple products are low quality have never owned one.

The software and DRM issues are another issue. All companies have their issues and any company the size of apple that sells anything is in the same boat.

But at least with apple you do get what you pay for. The quality of the hardware and support is top notch, as is the resale value - once you are done with whatever product you bought you can resell it for wayyy higher than a competing product.

erixx · Sep 4, 2012

Good point (resell value)... A friend of mine only buys used Apple bargains...

Now, in all fairness, Mrs. Willis denied today that her husband will take legal actions.... We will see...

Finally, found this one, would be a perfect end to this big mac thread... :cool:

http://www.southparkstudios.com/clips/382781/business-casual-g-men

System Name	Dust Collector
Processor	AMD Ryzen 5 3600X
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Motherboard	Asrock z77e iTX \| p5q Dlx 2301 BIOS
Cooling	Custom Water \| D-14 & HR-03gt \| Passive HSF
Memory	Samsung MV-3V4G3D 4g x 2 @ 1866 1.35v \| OcZ RpR 2g x 4 @ 1067 2.2v
Video Card(s)	MSi 7950 tf3 @1000 / 1350 \| Asus 5870 V2 @ 900 / 1275
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Display(s)	BenQ gw2750hm \| 46" Sharp Quatron
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Software	Win7 Home \| Xp sp3 & Vista ultimate \| Raspbian
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System Name	All the cores
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Motherboard	Asrock X399M
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Power Supply	Seasonic Prime 1200w
Mouse	Thermaltake Theron, Steam controller
Keyboard	Keychron K8
Software	W10P

Processor	AMD 3900X \ AMD 7700X
Motherboard	ASRock AM4 X570 Pro 4 \ ASUS X670Xe TUF
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Mouse	Steelseries Sensei wireless \ Steelseries Sensei wireless
Keyboard	Logitech K120 \ Wooting Two HE
Benchmark Scores	Meh benchmarks.

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Processor	Ryzen 5 2600
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Cooling	DDC water loop, EK block
Memory	16GB Patriot Viper RGB
Video Card(s)	EVGA 1070
Storage	500gb NVME; some Phat HDDs
Display(s)	Achieva Shimian 27" 2560x1440
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Power Supply	EVGA supernova 850 G2
Mouse	Corsair Harpoon
Keyboard	Possibly the cheapest you can buy. Shift key broke recently. Space sounds like I'm kicking a ham
Software	Windows 10

Why I'm now an Apple fan...

Kantastic

m1dg3t

cdawall

where the hell are my stars

AsRock

TPU addict

Irony

Frick

Fishfaced Nincompoop

hat

Enthusiast

SnoopKatt

purecain

Kantastic

Frick

Fishfaced Nincompoop

johnspack

Here For Good!

Frick

Fishfaced Nincompoop

johnspack

Here For Good!

Frick

Fishfaced Nincompoop

FordGT90Concept

"I go fast!1!11!1!"

Frick

Fishfaced Nincompoop

erixx

FordGT90Concept

"I go fast!1!11!1!"

DannibusX

HTC

Fourstaff

Moderator

FordGT90Concept

"I go fast!1!11!1!"

phanbuey

erixx

System Name	Black MC in Tokyo
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Processor	i7 2600k 4.4GHz :: i5 10400
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Display(s)	Onn 165hz 1080p :: Acer 1080p
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Processor	Intel i7 2600k @ 3.675 GHz
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Case	Cooler Master HAF 912
Audio Device(s)	Onboard
Power Supply	Corsair TX750W
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Keyboard	K95 RGB Platinum
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Processor	System2 Threadripper 1920x, System1 2699 v3
Motherboard	System2 Asrock Fatality x399 Professional Gaming, System1 Asus X99-A
Cooling	System2 Noctua NH-U14 TR4-SP3 Dual 140mm fans, System1 AIO
Memory	System2 64GBS DDR4 3000, System1 32gbs DDR4 2400
Video Card(s)	System2 GTX 980Ti System1 GTX 970
Storage	System2 4x SSDs + NVme= 2.250TB 2xStorage Drives=8TB System1 3x SSDs=2TB
Display(s)	2x 24" 1080 displays
Case	System2 Some Nzxt case with soundproofing...
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Power Supply	System2 EVGA 750 Watt, System1 XFX XTR 750 Watt
Mouse	Logitech G900 Chaos Spectrum
Keyboard	Ducky
Software	Manjaro, Windows 10, Kubuntu 23.10
Benchmark Scores	It's linux baby!

System Name	BY-2021
Processor	AMD Ryzen 7 5800X (65w eco profile)
Motherboard	MSI B550 Gaming Plus
Cooling	Scythe Mugen (rev 5)
Memory	2 x Kingston HyperX DDR4-3200 32 GiB
Video Card(s)	AMD Radeon RX 7900 XT
Storage	Samsung 980 Pro, Seagate Exos X20 TB 7200 RPM
Display(s)	Nixeus NX-EDG274K (3840x2160@144 DP) + Samsung SyncMaster 906BW (1440x900@60 HDMI-DVI)
Case	Coolermaster HAF 932 w/ USB 3.0 5.25" bay + USB 3.2 (A+C) 3.5" bay
Audio Device(s)	Realtek ALC1150, Micca OriGen+
Power Supply	Enermax Platimax 850w
Mouse	Nixeus REVEL-X
Keyboard	Tesoro Excalibur
Software	Windows 10 Home 64-bit
Benchmark Scores	Faster than the tortoise; slower than the hare.

System Name	Aluminum Mallard
Processor	Ryzen 1900x
Motherboard	AsRock Phantom 6
Cooling	AIO
Memory	32GB
Video Card(s)	EVGA 3080Ti FTW
Storage	SSD
Display(s)	Benq Zowie
Case	Cosmos 1000
Audio Device(s)	On Board
Power Supply	Corsair CX750
VR HMD	HTV Vive, Valve Index
Software	Arch Linux
Benchmark Scores	31 FPS in Dalaran

System Name	HTC's System
Processor	Ryzen 5 2600X
Motherboard	Asrock Taichi X370
Cooling	NH-C14, with the AM4 mounting kit
Memory	G.Skill Kit 16GB DDR4 F4 - 3200 C16D - 16 GTZB
Video Card(s)	Sapphire Nitro+ Radeon RX 480 OC 4 GB
Storage	1 Samsung NVMe 960 EVO 250 GB + 1 3.5" Seagate IronWolf Pro 6TB 7200RPM 256MB SATA III
Display(s)	LG 27UD58
Case	Fractal Design Define R6 USB-C
Audio Device(s)	Onboard
Power Supply	Corsair TX 850M 80+ Gold
Mouse	Razer Deathadder Elite
Software	Ubuntu 19.04 LTS

System Name	Orange! // ItchyHands
Processor	3570K // 10400F
Motherboard	ASRock z77 Extreme4 // TUF Gaming B460M-Plus
Cooling	Stock // Stock
Memory	2x4Gb 1600Mhz CL9 Corsair XMS3 // 2x8Gb 3200 Mhz XPG D41
Video Card(s)	Sapphire Nitro+ RX 570 // Asus TUF RTX 2070
Storage	Samsung 840 250Gb // SX8200 480GB
Display(s)	LG 22EA53VQ // Philips 275M QHD
Case	NZXT Phantom 410 Black/Orange // Tecware Forge M
Power Supply	Corsair CXM500w // CM MWE 600w

Processor	13700KF Undervolted @ 5.6/ 5.5, 4.8Ghz Ring 200W PL1
Motherboard	MSI 690-I PRO
Cooling	Thermalright Peerless Assassin 120 w/ Arctic P12 Fans
Memory	48 GB DDR5 7600 MHZ CL36
Video Card(s)	RTX 4090 FE
Storage	2x 2TB WDC SN850, 1TB Samsung 960 prr
Display(s)	Alienware 32" 4k 240hz OLED
Case	SLIGER S620
Audio Device(s)	Yes
Power Supply	Corsair SF750
Mouse	Xlite V2
Keyboard	RoyalAxe
Software	Windows 11
Benchmark Scores	They're pretty good, nothing crazy.