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why is my laptop getting only 1 mbps when my wifi connection is 500 mbps

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Ok, even so, there's something seriously wrong.
If this is a new laptop, take it back to where you bought it from and ask for your money back.
Alternatively, contact the manufacturer and have them fix it.
My laptop is out of warranty , it's a year old and I have opened it......

My laptop is out of warranty , it's a year old and I have opened it......
I think I should just get a wifi USB adapter
 

TheLostSwede

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So if it's a year old, why didn't you do something about this sooner, or is this a new issue?
You can swap out the internal Wi-Fi module you know.
 
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I get 9mbps with 5ghz


My laptop is the Lenovo ideapad s340 15iml with Qualcomm qca 9377 wifi card , my phone is the galaxy s8+

I had a Qualcomm card about 8 months ago. It started going slow with intermittent connect/disconnect. A few days later it was totally dead. My laptop runs very hot & I think the heat killed it. Swapped the card to intel 9260 but lately upgraded again AX210..

You may want to try Intel Wi-Fi card(s). One think for sure, they work very well at around 73c. You should check what slot you have (if any) if you chose to upgrade the Wi-Fi card.
 
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Another thing you could try is to ping the router, to see the response time.
Open Command Prompt, type "ipconfig" and hit enter. Take note of the Default Gateway IP address.
Then type "ping (default gateway)"

The time should be very short, mine is 1-2ms and I'm not very close to the router.
 

eidairaman1

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I get 9mbps with 5ghz


My laptop is the Lenovo ideapad s340 15iml with Qualcomm qca 9377 wifi card , my phone is the galaxy s8+
The wifi adapter in your laptop needs to be properly configured, id get the latest drivers, remove the existing 1s, restart, install the latest and ensure it is configured properly. If no change the wifi adapter in you notebook is gutter rubbish.

Check your power settings for the adapter
 
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What's qos settings?
Any updates on this ?

Alternatively check out pingplotter , it’s easy just download, input the IP address or website you want to ping and run it , leave it running for few minutes to test stability . Here’s a video tutorial, perhaps you can share a screenshot pinging www.google.com for example.

 
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