• We've upgraded our forums. Please post any issues/requests in this thread.

Window 7 Installer Hates Me!

Joined
May 7, 2009
Messages
5,261 (1.67/day)
Likes
1,451
Location
Marietta, GA USA
System Name ODIN
Processor AMD Ryzen 7 1800X @ 3.9 GHz (all cores)
Motherboard ASRock TaiChi X370
Cooling Cryorig Universal R1
Memory 16 GB G.Skill FlareX @ 2933 MHz 14-14-14-34
Video Card(s) Nvidia EVGA GeForce GTX 1070 SC 8 GB
Storage WD M.2 1TB SSD :: 4 TB RAID 1 Array of 2 drives
Display(s) Dell S2716DG 27" 144 Hz G-SYNC
Case NZXT H630
Audio Device(s) Onboard Audio
Power Supply Antec HCP 850 80+ Gold
Mouse Corsair M65
Keyboard Corsair K70 RGB Lux
Software Windows 10 Pro 64-bit
Benchmark Scores I don't benchmark.
#1
I have recently attempted to install Windows 7 Pro (actually copy this time) and the installer will not let me. It first collects information about my system and the first thing it does is scan the DVD drive it is literally in and running from. Then it tells me no drivers exist for it and I need to either insert the driver disk or locate them on the HDD. WTF?????

My NEC DVD-RW ND-3550A does not, I repeat does not have drivers. The website at NEC literally states the DVD-RW does not require special drivers.

When I select the folder the drivers from the Win7 RC is located in (C:\Windows\System32\Driver) it claims the drivers are not in the folder.

Has anyone else had this issue before and do you know a way around it.

P.S. The Windows 7 Pro I have is 64-bit from MSDN library if that matters any.
 
Joined
Mar 9, 2006
Messages
1,198 (0.28/day)
Likes
130
Location
FL
System Name Iam-a-computah
Processor 7700k @5 Ghz
Motherboard Gigabyte Auros z270x
Cooling Custom water loop, x2 280 radiators
Memory 16gb Corsair Dominator
Video Card(s) MSI 1080 TI FE 11gb WC
Storage SSD: 256gb Samsung 840pro & HHD: WD black 2T
Display(s) Dell 34" UW screen
Case Full tower NZXT
Audio Device(s) Creative x-FI
Power Supply EVGA super NOVA 1300wtt
Keyboard G710
Software W 10
#2
Yeah i Had this issue before, try using another dvd/cd drive. I had to buy a whole new one to bypass this.
 

brandonwh64

Addicted to Bacon and StarCrunches!!!
Joined
Sep 6, 2009
Messages
19,516 (6.46/day)
Likes
6,937
Location
Chatsworth, GA
System Name The StarCrunch Defender! | X58 Cruncher!
Processor I7 6700K @ STOCK | Intel I7-920
Motherboard Gigabyte Z170X-UD5 | Alienware MS-7543 X58
Cooling Corsair A70 Push/Pull | Corsair H50
Memory Crucial Ballistix DDR4 2400 MHz | Pereema 3x2GB DDR3
Video Card(s) Gigabyte Gaming G1 GTX 1070 | Gigabyte 7970 3GB
Storage 2x Samsung Pro 256GB M.2 SSD's in Raid 0 | 4TB Western Digital SATA drive
Display(s) ViewSonic VG2227wm 1080P | OLD viewsonics
Case NZXT Tempest 410 Elite | NZXT Source 210
Audio Device(s) Onboard
Power Supply Corsair 750TX | Enermax Liberty 500W
Mouse MX518 | MX502
Keyboard TESORO Mechanical | ANZO Mechanical
Software Windows 10 Pro on both
#3
i have one of these DVD drives but havnt tried it with windows 7 install
 
Joined
May 7, 2009
Messages
5,261 (1.67/day)
Likes
1,451
Location
Marietta, GA USA
System Name ODIN
Processor AMD Ryzen 7 1800X @ 3.9 GHz (all cores)
Motherboard ASRock TaiChi X370
Cooling Cryorig Universal R1
Memory 16 GB G.Skill FlareX @ 2933 MHz 14-14-14-34
Video Card(s) Nvidia EVGA GeForce GTX 1070 SC 8 GB
Storage WD M.2 1TB SSD :: 4 TB RAID 1 Array of 2 drives
Display(s) Dell S2716DG 27" 144 Hz G-SYNC
Case NZXT H630
Audio Device(s) Onboard Audio
Power Supply Antec HCP 850 80+ Gold
Mouse Corsair M65
Keyboard Corsair K70 RGB Lux
Software Windows 10 Pro 64-bit
Benchmark Scores I don't benchmark.
#4
I have another drive in my HTPC that came with a Driver CD because it has Lightscribe, so I guess I will just swap them. I will try that when I get home.

Folding is down for now. :(
 

brandonwh64

Addicted to Bacon and StarCrunches!!!
Joined
Sep 6, 2009
Messages
19,516 (6.46/day)
Likes
6,937
Location
Chatsworth, GA
System Name The StarCrunch Defender! | X58 Cruncher!
Processor I7 6700K @ STOCK | Intel I7-920
Motherboard Gigabyte Z170X-UD5 | Alienware MS-7543 X58
Cooling Corsair A70 Push/Pull | Corsair H50
Memory Crucial Ballistix DDR4 2400 MHz | Pereema 3x2GB DDR3
Video Card(s) Gigabyte Gaming G1 GTX 1070 | Gigabyte 7970 3GB
Storage 2x Samsung Pro 256GB M.2 SSD's in Raid 0 | 4TB Western Digital SATA drive
Display(s) ViewSonic VG2227wm 1080P | OLD viewsonics
Case NZXT Tempest 410 Elite | NZXT Source 210
Audio Device(s) Onboard
Power Supply Corsair 750TX | Enermax Liberty 500W
Mouse MX518 | MX502
Keyboard TESORO Mechanical | ANZO Mechanical
Software Windows 10 Pro on both
#5
yea try a diffrent drive! i might try one day to install windows 7 on my HTPC with that same DVD burner you have.
 
Joined
Nov 26, 2008
Messages
4,250 (1.29/day)
Likes
2,801
Location
S.Cali
System Name Freeman's Box (HL2 mod)
Processor Intel core i7 860 @ 3.6Ghz
Motherboard Asus Maximus III Formula P55
Cooling ApogeeXT/EK pump/ 140 rad x2
Memory Kingston HyperX 2166 8Gb
Video Card(s) Evga SSC GTX 970 4Gb
Storage SSD 840 250Gb, WD 640Gb
Display(s) 32" Samsung SyncMaster
Case NZXT Tempest Case
Audio Device(s) Creative SupremeFX
Power Supply Corsair TX 750W
Mouse Razer DeathAdder
Keyboard Razer Tarantula
Software Win.7 Home Prem. x64
Benchmark Scores Good enough ;)
#6
I had this same problem on my friends comp and swapping drives did not fix the problem. Let us know if it works for you?
 

newtekie1

Semi-Retired Folder
Joined
Nov 22, 2005
Messages
24,280 (5.51/day)
Likes
10,373
Location
Indiana, USA
Processor Intel Core i7 4790K@4.6GHz
Motherboard AsRock Z97 Extreme6
Cooling Corsair H100i
Memory 32GB Corsair DDR3-1866 9-10-9-27
Video Card(s) ASUS GTX960 STRIX @ 1500/1900
Storage 480GB Crucial MX200 + 2TB Seagate Solid State Hybrid Drive with 128GB OCZ Synapse SSD Cache
Display(s) QNIX QX2710 1440p@120Hz
Case Corsair 650D Black
Audio Device(s) Onboard is good enough for me
Power Supply Corsair HX850
Software Windows 10 Pro x64
#7
I've had this problem a few times, I've always fixed it by loading the drivers for the SATA/RAID controller on a USB flash drive, and pointing the installer to those drivers. The message is a little confusing, but it is actually asking for the SATA controller drivers, not the DVD Drive drivers.

And yes, I realize how stupid it is that it is able to load the DVD from the DVD Drive, but then says it can't find a DVD Drive...

In the OP's case, you probably want the ATI SB7XX RAID Driver which can be found here: http://www.msi.com/index.php?func=downloaddetail&type=driver&maincat_no=1&prod_no=1739

You don't have to put them on a Floppy, you can extract them to a USB Flash Drive instead.
 
Joined
May 7, 2009
Messages
5,261 (1.67/day)
Likes
1,451
Location
Marietta, GA USA
System Name ODIN
Processor AMD Ryzen 7 1800X @ 3.9 GHz (all cores)
Motherboard ASRock TaiChi X370
Cooling Cryorig Universal R1
Memory 16 GB G.Skill FlareX @ 2933 MHz 14-14-14-34
Video Card(s) Nvidia EVGA GeForce GTX 1070 SC 8 GB
Storage WD M.2 1TB SSD :: 4 TB RAID 1 Array of 2 drives
Display(s) Dell S2716DG 27" 144 Hz G-SYNC
Case NZXT H630
Audio Device(s) Onboard Audio
Power Supply Antec HCP 850 80+ Gold
Mouse Corsair M65
Keyboard Corsair K70 RGB Lux
Software Windows 10 Pro 64-bit
Benchmark Scores I don't benchmark.
#8
That is very weird. The DVD drive is an IDE drive.....but if Newtekie is right, then I will just stick the MSI disk in since it has all the drivers for the mobo on it. Thanks for the link as well, I will download just in case it I can't figure out which drivers from there it wants.

Thanks everyone. I will post the results when I get off work at 11:00 p.m. and get home to try this stuff.
 
Joined
Jun 13, 2009
Messages
1,528 (0.49/day)
Likes
324
Location
Canada/Québec/Montreal
System Name Main PC
Processor PII 925 @3.724GHz (266x14) 1.525v NB 2660 1.425v
Motherboard Gigabyte AM3 GA-890XA-UD3 (790x+SB850)
Cooling Scythe Mugen 2 rev.B
Memory Hyperx 8GB (2x4) 1600@1418 8-7-7-20-27-1t
Video Card(s) Sapphire 6850 Stock (Max Overclock 1030/1200)
Storage 1x1TB WD Green / 1x1TB Seagate
Display(s) LCD Samsung 24" 16:9
Case Cooler Master HAF 912
Audio Device(s) On-Board HD
Power Supply CM 750w GX |3.3v@25a|5v@25a|12v@60a
Software Windows 7 Ultimate 64bit
Benchmark Scores later...
#9
Could this because you're trying to install win7 over the existing one without format?
 
Joined
May 7, 2009
Messages
5,261 (1.67/day)
Likes
1,451
Location
Marietta, GA USA
System Name ODIN
Processor AMD Ryzen 7 1800X @ 3.9 GHz (all cores)
Motherboard ASRock TaiChi X370
Cooling Cryorig Universal R1
Memory 16 GB G.Skill FlareX @ 2933 MHz 14-14-14-34
Video Card(s) Nvidia EVGA GeForce GTX 1070 SC 8 GB
Storage WD M.2 1TB SSD :: 4 TB RAID 1 Array of 2 drives
Display(s) Dell S2716DG 27" 144 Hz G-SYNC
Case NZXT H630
Audio Device(s) Onboard Audio
Power Supply Antec HCP 850 80+ Gold
Mouse Corsair M65
Keyboard Corsair K70 RGB Lux
Software Windows 10 Pro 64-bit
Benchmark Scores I don't benchmark.
#10
Possibility; however, the install has not gotten to a point to prompt me to format or actually install anything.
 
Joined
May 7, 2009
Messages
5,261 (1.67/day)
Likes
1,451
Location
Marietta, GA USA
System Name ODIN
Processor AMD Ryzen 7 1800X @ 3.9 GHz (all cores)
Motherboard ASRock TaiChi X370
Cooling Cryorig Universal R1
Memory 16 GB G.Skill FlareX @ 2933 MHz 14-14-14-34
Video Card(s) Nvidia EVGA GeForce GTX 1070 SC 8 GB
Storage WD M.2 1TB SSD :: 4 TB RAID 1 Array of 2 drives
Display(s) Dell S2716DG 27" 144 Hz G-SYNC
Case NZXT H630
Audio Device(s) Onboard Audio
Power Supply Antec HCP 850 80+ Gold
Mouse Corsair M65
Keyboard Corsair K70 RGB Lux
Software Windows 10 Pro 64-bit
Benchmark Scores I don't benchmark.
#11
Quick Update. I tried the disk, no dice. Switched ATA device to :AHCI, no dice. It found "compatible" controller, no dice.

Downloading the newest drivers from link posted above, will try these as they seem to be newer.
 
Joined
May 7, 2009
Messages
5,261 (1.67/day)
Likes
1,451
Location
Marietta, GA USA
System Name ODIN
Processor AMD Ryzen 7 1800X @ 3.9 GHz (all cores)
Motherboard ASRock TaiChi X370
Cooling Cryorig Universal R1
Memory 16 GB G.Skill FlareX @ 2933 MHz 14-14-14-34
Video Card(s) Nvidia EVGA GeForce GTX 1070 SC 8 GB
Storage WD M.2 1TB SSD :: 4 TB RAID 1 Array of 2 drives
Display(s) Dell S2716DG 27" 144 Hz G-SYNC
Case NZXT H630
Audio Device(s) Onboard Audio
Power Supply Antec HCP 850 80+ Gold
Mouse Corsair M65
Keyboard Corsair K70 RGB Lux
Software Windows 10 Pro 64-bit
Benchmark Scores I don't benchmark.
#12
Rejoice. The system drivers for the MSI site were more up-to-date and everything is back up and running....sorta.

Time for the birth pains (Program installing, System updates, etc.)

Thanks everyone.