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Windows 11 suddenly all audio is gone

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Suddenly after a normal reboot all my audio is gone when I activate my internet but if I disable my internet all audio is back.

I checked Windows Setting, Control Panel even the Steel series software but it's all normal.
Screenshot 2021-08-01 215703.png

Anyone got an idea of what's suddenly wrong with Windows 11 21H2 (OS Build 22000.100)?

There isn't any updates and I have even tried removing all the Arctic Pro Wireless drivers and reinstalling them still the same it just happened :confused:

When I check event viewer I only see this even 56, application popup error:
The description for Event ID 56 from source Application Popup cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

ACPI
2

The message resource is present but the message was not found in the message table
 

qubit

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Is your card still supported by the manufacturer? If so, a fixed driver should come along at some point, so just sitting tight may be all you need to do.

My Creative Sound Blaster X-Fi Fatal1ty PCIe sound card is no longer supported and has developed a Windows lockup problem when playing videos or audio files, but weirdly, not gaming. However, the driver is dated June 2019 and there will never be an updated one, so I probably have to replace a perfectly good, high end, card now just for this. :mad: Troubleshooting continues. Anyway, not hijacking your thread, just noting that the problems are somewhat similar, in that the cards no longer work properly with the latest builds and patches of Windows 10. I'll start my own thread on this, if necessary.
 
Joined
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Messages
5,979 (1.02/day)
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Whatever my internet protocol shows I guess O.o
System Name Lynni The Dragon (Maintenance)
Processor Intel Core i7-11700K "Rocket Lake"
Motherboard Gigabyte Z590 Vision G
Cooling Fractal Design Celsius S24
Memory Geil Dragon 4x8GB@3000mhz 15-17-17-35 (GWW416GB3000C15DC)
Video Card(s) MSI GeForce RTX 3090 Ventus 3X 24G OC | Sapphire Radeon RX 590 Nitro+ Special Edition 8GB
Storage OS/Games:Samsung 970 EVO 1TB|Sabrent Rocket 2TB|Data: 850EVO 1TB, 3xWD 4TB, 1xWD 10TB & WD 1TB
Display(s) Asus ROG Strix XG27UQ 4K@144hz | LG 55UK6100PLB IPS 4K HDR | LG 48CX OLED 4K HDR
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Audio Device(s) Steelseries Arctis Pro Wireless
Power Supply Seasonic Prime 1200 watt 80Plus Platinum
Mouse Logitech G305 Lightspeedy Wireless
Keyboard Razer Blackwidow Chroma X UK
VR HMD No not gonna sell myself to FB!i!i!
Software Win10 Pro UK x64 (21H1) / Win11 Pro 21H2 UK (Build 22000.100)
Benchmark Scores Time Spy: https://www.3dmark.com/3dm/33868867? GPU-Z: https://www.techpowerup.com/gpuz/details/h93ag
Is your card still supported by the manufacturer? If so, a fixed driver should come along at some point, so just sitting tight may be all you need to do.

My Creative sound card is no longer supported and has developed a Windows lockup problem when playing videos or audio files, but weirdly, not gaming. However, the driver is dated June 2019 and there will never be an updated one, so I probably have to replace a perfectly good, high end, card now just for this. :mad: Troubleshooting continues. Anyway, not hijacking your thread, just noting that the problems are somewhat similar, in that the cards no longer work properly with the latest builds and patches of Windows 10. I'll start my own thread on this, if necessary.

I don't think that Steel series has dropped support for the most popular wireless headset :roll:

After some reboots and uninstalling and reinstalling some different applications sound is now back WTF no Windows 11 update since the 25th of July so I was like what the heck is going on here because I don't want to use my 3 weeks vacation troubleshooting this issue and in worse reinstall Windows that's not in my plans.
 

qubit

Overclocked quantum bit
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Memory 16GB (2 x 8GB Corsair Vengeance Black DDR3 PC3-12800 C9 1600MHz)
Video Card(s) MSI RTX 2080 SUPER Gaming X Trio
Storage Samsung 850 Pro 256GB | WD Black 4TB | WD Blue 6TB
Display(s) BenQ XL2720Z (144Hz, 3D Vision 2, 1080p) | Asus MG28UQ (4K, 60Hz, FreeSync compatible)
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Audio Device(s) Creative Sound Blaster X-Fi Fatal1ty PCIe
Power Supply Corsair HX 850W v1
Mouse Microsoft Intellimouse Pro - Black Shadow
Keyboard Yes
Software Windows 10 Pro 64-bit
Joined
Aug 29, 2005
Messages
5,979 (1.02/day)
Location
Whatever my internet protocol shows I guess O.o
System Name Lynni The Dragon (Maintenance)
Processor Intel Core i7-11700K "Rocket Lake"
Motherboard Gigabyte Z590 Vision G
Cooling Fractal Design Celsius S24
Memory Geil Dragon 4x8GB@3000mhz 15-17-17-35 (GWW416GB3000C15DC)
Video Card(s) MSI GeForce RTX 3090 Ventus 3X 24G OC | Sapphire Radeon RX 590 Nitro+ Special Edition 8GB
Storage OS/Games:Samsung 970 EVO 1TB|Sabrent Rocket 2TB|Data: 850EVO 1TB, 3xWD 4TB, 1xWD 10TB & WD 1TB
Display(s) Asus ROG Strix XG27UQ 4K@144hz | LG 55UK6100PLB IPS 4K HDR | LG 48CX OLED 4K HDR
Case Fractal Design Meshify 2 Tempered Glass White/Black
Audio Device(s) Steelseries Arctis Pro Wireless
Power Supply Seasonic Prime 1200 watt 80Plus Platinum
Mouse Logitech G305 Lightspeedy Wireless
Keyboard Razer Blackwidow Chroma X UK
VR HMD No not gonna sell myself to FB!i!i!
Software Win10 Pro UK x64 (21H1) / Win11 Pro 21H2 UK (Build 22000.100)
Benchmark Scores Time Spy: https://www.3dmark.com/3dm/33868867? GPU-Z: https://www.techpowerup.com/gpuz/details/h93ag
Yeah happy it's fixed again, I was almost about to update the bios on my motherboard but I didn't do it :roll:
 
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I noticed that windows updated my video card and I lost sound on my sound blaster ae-5 card how I fixed it is disabling the Nvidia sound
 
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morning guys!

i had a similar problem! but the bad guy was the soundmapper by MS!

override and hijack the file: [trustedInstaller AND System]

msacm32.drv

should be good then.
Screenshot 2021-08-02 075905.png
Screenshot 2021-08-02 080053.png
 
Last edited:
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