Windows broke my printing.....

[rtwjunkie]

Wait what, we can't postpone for a full year anymore either then?

I mean this - semi annual channel option + 365 days. (saved my ass every time so far) Still rocking 1803

View attachment 133502

No, not that I can find in the menu. I think someone covered it on a thread here. I will see if it can be found.

Ok, it appears to be a QA failure by MS that is still not fixed. I found the solution in the TenForums with a registry fix.

Can't Defer Feature Updates in v1903 Windows 10 Pro? - Windows 10 Help Forums

How do I defer Feature Updates only in v1903? I used to be able to defer these for up to 365 days. I only see these options:

www.tenforums.com

 

[Vayra86]

No, not that I can find in the menu. I think someone covered it on a thread here. I will see if it can be found.

Ok, it appears to be a QA failure by MS that is still not fixed. I found the solution in the TenForums with a registry fix.

Can't Defer Feature Updates in v1903 Windows 10 Pro? - Windows 10 Help Forums

How do I defer Feature Updates only in v1903? I used to be able to defer these for up to 365 days. I only see these options:

www.tenforums.com

Thank you for that research there Me happy

 

[neatfeatguy]

I've been patiently waiting this morning for the IT guy to let me uninstall this stupid update or at the very least do a system restore before the update.....I've been fighting the printer issue and programs closing when trying to print since 6:45 this morning. 3 hours later I finally hear from him and he said:

"Researching it now - when I have a possible solution I will come over."

I don't need him to come over nor do I need him to research it. I just need to have access to uninstall the update or at the very least do a system restore.....I got tired of printer issues every other time I try to print or programs closing out on me. After the 2 dozen times I've had to restart and log in to the software I need to use, I'm done. So I'm just sitting here for the past 1.5 hours now playing games on my phone.

Right now, I'm not sure if it's more irritating to have to restart a program or the odd times I do get to print - that the printer selected isn't the one used. I've had labels that should print to my label printer go to my normal printer (so I have to fight getting the label reprinted to the right printer by restarting everything several times, sometimes) or even go to the copy machine in the main office (I don't have to print things here very often, but need access to it when I do). Folks have been dropping off orders and labels that printed up on the copy machine in my internal mail bin all day Friday and some from this morning.

I just want to punch the IT guy when I see him next.

 

[theFOoL]

I'm no IT Geek (though good with computers) but what brand is that printer and if it were me I'd use if allowed a program called WAU Manager which allows what Drivers or Updates to be installed at even giving time which your work place or any work place I'd suggest this Program as I have it on 3 PC'S

 

[neatfeatguy]

I'm no IT Geek (though good with computers) but what brand is that printer and if it were me I'd use if allowed a program called WAU Manager which allows what Drivers or Updates to be installed at even giving time which your work place or any work place I'd suggest this Program as I have it on 3 PC'S

It's not one printer, it's all printers of different models/brands.

The issue is with Windows and how it handles information with the print spooler.

The IT guy sat here for over 45 minutes trying to find some workaround for the issue and kept trying to get the printers and Windows to work together. He said that he installed all the same updates on his work computer and wasn't having issues so he's adamant the update isn't the issue, but he won't uninstall it.

After another 15 minutes he decided to try and update my OS version from the old 17314 (or whatever version I'm on) to the 1903 release to see if this will fix the issue. He said he didn't want to uninstall the update that possibly causing the issue with my printing because the update does have some security fixes in it and doesn't want the computer exposed......fine, whatever.

So now I wait while 1903 downloads and installs.

 

[theFOoL]

Well that may be the issue then. 1703 or 9 is quite old so hope for the best

 

[neatfeatguy]

IT guy spent way more time than was needed, by 2 hours, trying to fix this issue.

The one thing I suggested - uninstall that update, was the very last thing he did. Once that update KB4524149 was removed and my computer was rebooted, no printing issue so far.

Now he's off to do the simple, uninstall update KB4524149 on two other people's computers in the company that are having the same issues. Instead of screwing around for 2 hours, it'll be about a 15 minute fix to uninstall and restart the computers.

So yeah....!?!? My issue is resolved after a whole fuckton of other stuff was done before finally uninstalling the only, ONLY, update that was installed when the issue started. That was the only change to my system. After all my time using computers, if something breaks and it wasn't broken before - what was the last thing that changed before the computer broke? It was the stupid update, but that was the very last thing he removed and once it was removed - poof! No more printer problems.

 

[jsfitz54]

IT guy spent way more time than was needed, by 2 hours, trying to fix this issue.

The one thing I suggested - uninstall that update, was the very last thing he did. Once that update KB4524149 was removed and my computer was rebooted, no printing issue so far.

Now he's off to do the simple, uninstall update KB4524149 on two other people's computers in the company that are having the same issues. Instead of screwing around for 2 hours, it'll be about a 15 minute fix to uninstall and restart the computers.

So yeah....!?!? My issue is resolved after a whole fuckton of other stuff was done before finally uninstalling the only, ONLY, update that was installed when the issue started. That was the only change to my system. After all my time using computers, if something breaks and it wasn't broken before - what was the last thing that changed before the computer broke? It was the stupid update, but that was the very last thing he removed and once it was removed - poof! No more printer problems.

Is this a case of nepotism?

 

[windwhirl]

Is this a case of nepotism?

Or a strange and completely ineffective way of saving money...

 

[AsRock]

Or a strange and completely ineffective way of saving money...

LMAO, if techs did what's the none tech's said you have a much bigger issue. they have to go though every possibility. After all it's their neck on the line not yours.

Going by this thread the tech was listening to neatfeatguy, just that he has to do it his way as security is priority.

 

[Space Lynx]

My printing has not broken at all, with this newest patch or the one before. Hmm, it must only be on specific setups. I have a very basic setup, so that makes sense.

 

[silentbogo]

Just had the same problem. Got a call from one of my regulars, and she got this crap on her Zenbook smack in the middle of the office moving process (e.g. tons of printing needed).
Looked through windows events, messed around with Printer drivers, MSVCR and MS Office for 30 minutes, and only then my stupid head decided to look at update history...

 

[neatfeatguy]

Stupid f'ing Windows 10 automatic updates forced through group policy......for the love of.

KB4524149 is back! Yeah!

I gave it the benefit of the doubt, maybe it would work without issues now that I'm on the most current version of Windows 10....but nope. Back to printing issues and the couple of other computers at work that had the same problem will be back to having printing issues.

So, anyone know of a way to specifically stop Windows 10 from installing a specific update?

 

[jsfitz54]

Stupid f'ing Windows 10 automatic updates forced through group policy......for the love of.

KB4524149 is back! Yeah!

I gave it the benefit of the doubt, maybe it would work without issues now that I'm on the most current version of Windows 10....but nope. Back to printing issues and the couple of other computers at work that had the same problem will be back to having printing issues.

So, anyone know of a way to specifically stop Windows 10 from installing a specific update?

See New 1903 and 1909 CU KB4517389: https://support.microsoft.com/en-us/help/4517389/windows-10-update-kb4517389

Printer Bullet point: Addresses an issue with applications and printer drivers that utilize the Windows JavaScript engine (jscript.dll) for processing print jobs.

Let us know how your morning went if this was rolled out overnight at the work place.

 

[neatfeatguy]

See New 1903 and 1909 CU KB4517389: https://support.microsoft.com/en-us/help/4517389/windows-10-update-kb4517389

Printer Bullet point: Addresses an issue with applications and printer drivers that utilize the Windows JavaScript engine (jscript.dll) for processing print jobs.

Let us know how your morning went if this was rolled out overnight at the work place.

KB4524149 has not come back with the use of MS Hidden update tool that I suggested for the IT guy to use.

Windows did push out two updates:
KB4520008 (this one has the -
Printer Bullet point: Addresses an issue with applications and printer drivers that utilize the Windows JavaScript engine (jscript.dll) for processing print jobs.)
KB4521861

I've gone through printing up orders and shipping labels without any issues so far. Looks like things are working as they should be.

 

[erpguy53]

KB4524149 has not come back with the use of MS Hidden update tool that I suggested for the IT guy to use.

Windows did push out two updates:
KB4520008 (this one has the -
Printer Bullet point: Addresses an issue with applications and printer drivers that utilize the Windows JavaScript engine (jscript.dll) for processing print jobs.)
KB4521861

I've gone through printing up orders and shipping labels without any issues so far. Looks like things are working as they should be.

I assume you're using Win10 v1803 (not v1903) as the KB4524149 & KB4520008 updates are for the 1803 version only

better use tools like WUMT (windows update minitool) or even WAU Manager to control & manage Win10 updates [I use any one of these and my Win10 LTSC 2019 v1809 machine has not even force auto updated, not even once - also note, I get KB4519338 update for v1809 since that update does the same thing as KB4520008 for 1803 and KB4517389 for 1903]

 

[neatfeatguy]

I assume you're using Win10 v1803 (not v1903) as the KB4524149 & KB4520008 updates are for the 1803 version only

better use tools like WUMT (windows update minitool) or even WAU Manager to control & manage Win10 updates [I use any one of these and my Win10 LTSC 2019 v1809 machine has not even force auto updated, not even once - also note, I get KB4519338 update for v1809 since that update does the same thing as KB4520008 for 1803 and KB4517389 for 1903]

I don't get to pick and choose what updates at work. As of right now - it's all working and I don't want to screw around anymore. Appreciate the info, but I'll let things be since they're in working condition.