Don't really need answers at this point as other inquiries were fruitfull w/o further explanation, but by way of explanation.
1. The phone rang, I answered it, user asked me about KB4493470 and if I knew anything about it causing unresponsive system, freezes, etc,
2. Phone rang 2-3 more times and folks mentioned other KBs that arrived with a recent Windows Update. They said they looked around saw references to other KBs associated with same problem ... I wrote them down.
3. I posted here asking if anyone knew of anything related to the questions I was asked. As this is a regular haunt, I was hoping that knowledgeable windows users here might have have some knowledge and hopefully save me a lot of web searching, especially since I have no Win 10 boxes in house, I don't normally don't read Win 10 stories.
That's it ... I don't understand where you are "getting lost". Apparently the folks calling me aren't the only ones with issues.
The KB 4493470 was included with other updates on April 09 "Patch Tuesday" which are apparently affecting two groups
1. After the KB 4493470 and accompanying updates, folks were experiencing freezes, slowdowns and completely unresponsive systems.
2. After the KB 4493470 and accompanying updates, folks with certain AV programs were experiencing problems. The ones who called me noted that when searching on KB 4493470 they found other KB references on Avast, Sophos and Avira forums.
After striking out here, I texted my son (he has windows 10 and routinely visits several on line Win 10 forums)
"You hear anything about KB 4493470 or other recent updates causing problems ?" In response to that inquiry, he found mention on some forums and sent me some links. Apparently it's a "known thing".
In case anyone else is interested:
Scroll down to "Below given are the known issues with the update KB4493470"
"Microsoft has mucked something up again. The latest patch update (KB 4493470) released on Patch Tuesday, April 9, appears to have caused significant performance problems for multiple groups of users."
Microsoft's Windows Updates are breaking things again, this time with AV scanners. Freezes and lengthy delays have both been reported.
www.extremetech.com
"Windows 10 cumulative updates reportedly causing system slowdowns":
The users are reporting that their Windows 10 devices have slowed down following the April 2019 cumulative updates. On Tuesday, Microsoft began rolling out the April 2019 cumulative updates to Windows 10, 8.1 and 7 PCs. As per the reports, the update causes various issues because of the...
www.windowslatest.com
"Microsoft’s Windows 10 Latest Update Causing Several Performance Issues. Microsoft’ released its latest update KB 4493470 to the Windows 10 users on 9th April. ..."
"Latest Windows Update Causing Freezes, Sluggish Performance" (looks like copy / paste of above)
Microsoft has mucked something up again. The latest patch update (KB 4493470) released on Patch Tuesday, April 9, appears to have caused significant performance problems for multiple groups of users. Windows Latest has published an article detailing problems with the update, Some users are...
community.amd.com
"Computers fail/hang on boot after the Microsoft Windows April 9, 2019 update"
community.sophos.com
The list of updates released with 4493470 is a bit long to retype but can be found here.
Microsoft released security updates for supported versions of Windows and other company today on the April 9, 2019 Patch Tuesday.
www.ghacks.net
And there is another thread hear ... along the same line also associated with April 09 Patch Tuesday
The April 2019 Cumulative Update for Windows 10 released this "patch Tuesday" (9th April), bearing knowledgebase code KB4493509, is discovered to cause machines with cluster shared volumes (CSVs) to become unresponsive upon restart after installing the update. Installation of cumulative updates...
www.techpowerup.com
