• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

Wireless headphones crackling and noise

Joined
Sep 28, 2005
Messages
1,447 (0.26/day)
Location
Calgary Alberta, Canada
System Name PussySlayer
Processor Intel Core i7 4770
Motherboard Asrock Z87E-ITX
Cooling Raijentek Zelos low profile cpu cooler
Memory 2x8GB Gskill RipjawsX 1600
Video Card(s) GTX 1070
Storage 1x500gb Crucial SSD
Display(s) BenQ 24" 1080P
Case Couger QBX
Audio Device(s) Onboard
Power Supply 650W EVGA BR - Coil Whine Issue
Software Windows 10 64bit Pro
So a friend of mine has a SteelSeries arctis 7 and he has been saying he is having lots of trouble with some kind of feedback. Crackling and static noise. He has also wireless keyboard and mouse. Only thing I told him that I think the issue is the wireless devices are interfering with each other. This is his second pair (last one was a razor brand) so I told him to change radio frequencies as well.

Any other options?
 
Joined
Nov 18, 2010
Messages
5,124 (1.42/day)
Location
Rīga, Latvia
System Name HELLSTAR
Processor Intel 5960X @ 4.4GHz
Motherboard Gigabyte GA-X99-UD3
Cooling Custom Loop. 360+240 rads. 5x Nidec Servo Gentle Typhoons. AC CUPLEX KRYOS NEXT.
Memory 4x8GB Corsair Vengeance LPX 3000MHz 15-17-17-36 CR1
Video Card(s) ASUS 1080 Ti FE + water block
Storage Optane 900P + Samsung PM981 NVMe 1TB + 750 EVO 500GB
Display(s) Philips PHL BDM3270
Case Phanteks Enthoo Evolv ATX Tempered Glass
Audio Device(s) Sound Blaster ZxR
Power Supply Fractal Design Newton R3 1000W
Mouse Razer Basilisk
Keyboard Razer Deathstalker
Software Windows 10 insider
Maybe it is the cell phone? It creeps it into the PA section during syncs.
 
Joined
Sep 28, 2005
Messages
1,447 (0.26/day)
Location
Calgary Alberta, Canada
System Name PussySlayer
Processor Intel Core i7 4770
Motherboard Asrock Z87E-ITX
Cooling Raijentek Zelos low profile cpu cooler
Memory 2x8GB Gskill RipjawsX 1600
Video Card(s) GTX 1070
Storage 1x500gb Crucial SSD
Display(s) BenQ 24" 1080P
Case Couger QBX
Audio Device(s) Onboard
Power Supply 650W EVGA BR - Coil Whine Issue
Software Windows 10 64bit Pro
Maybe it is the cell phone? It creeps it into the PA section during syncs.
I also thought of that and asked him but he states to me he doesnt keep it near the PC so he is certain it isn't that. Who knows.

So do you guys think it could be conflicting wireless devices (KB+M) and headset? Or could it be an underlying issue with the motherboard and powersupply? Maybe poor voltage regulation causing ripples that may be heard via the headset? I seem to have read that is a possibility
 
Joined
Nov 18, 2010
Messages
5,124 (1.42/day)
Location
Rīga, Latvia
System Name HELLSTAR
Processor Intel 5960X @ 4.4GHz
Motherboard Gigabyte GA-X99-UD3
Cooling Custom Loop. 360+240 rads. 5x Nidec Servo Gentle Typhoons. AC CUPLEX KRYOS NEXT.
Memory 4x8GB Corsair Vengeance LPX 3000MHz 15-17-17-36 CR1
Video Card(s) ASUS 1080 Ti FE + water block
Storage Optane 900P + Samsung PM981 NVMe 1TB + 750 EVO 500GB
Display(s) Philips PHL BDM3270
Case Phanteks Enthoo Evolv ATX Tempered Glass
Audio Device(s) Sound Blaster ZxR
Power Supply Fractal Design Newton R3 1000W
Mouse Razer Basilisk
Keyboard Razer Deathstalker
Software Windows 10 insider
I also thought of that and asked him but he states to me he doesnt keep it near the PC so he is certain it isn't that. Who knows.

So do you guys think it could be conflicting wireless devices (KB+M) and headset? Or could it be an underlying issue with the motherboard and powersupply? Maybe poor voltage regulation causing ripples that may be heard via the headset? I seem to have read that is a possibility
For the lulz, did you try to disable speed step?
 
Joined
Sep 28, 2005
Messages
1,447 (0.26/day)
Location
Calgary Alberta, Canada
System Name PussySlayer
Processor Intel Core i7 4770
Motherboard Asrock Z87E-ITX
Cooling Raijentek Zelos low profile cpu cooler
Memory 2x8GB Gskill RipjawsX 1600
Video Card(s) GTX 1070
Storage 1x500gb Crucial SSD
Display(s) BenQ 24" 1080P
Case Couger QBX
Audio Device(s) Onboard
Power Supply 650W EVGA BR - Coil Whine Issue
Software Windows 10 64bit Pro
For the lulz, did you try to disable speed step?
No. Well, I don't know if he did. I didn't look at his system, he is just asking me.

I'll ask if he can try. I'll also ask him which PSU he has.
 
Joined
Nov 18, 2010
Messages
5,124 (1.42/day)
Location
Rīga, Latvia
System Name HELLSTAR
Processor Intel 5960X @ 4.4GHz
Motherboard Gigabyte GA-X99-UD3
Cooling Custom Loop. 360+240 rads. 5x Nidec Servo Gentle Typhoons. AC CUPLEX KRYOS NEXT.
Memory 4x8GB Corsair Vengeance LPX 3000MHz 15-17-17-36 CR1
Video Card(s) ASUS 1080 Ti FE + water block
Storage Optane 900P + Samsung PM981 NVMe 1TB + 750 EVO 500GB
Display(s) Philips PHL BDM3270
Case Phanteks Enthoo Evolv ATX Tempered Glass
Audio Device(s) Sound Blaster ZxR
Power Supply Fractal Design Newton R3 1000W
Mouse Razer Basilisk
Keyboard Razer Deathstalker
Software Windows 10 insider
That's the usual noise source. CPU VRM sings and EMI creaps everywhere, because mouse causes low level IRQ.

Other than that... he could try using a pure sine wave UPS if the pollution comes from mains, it happens.

Then the only option is to have spectrum anslyser... if cheap get a portable RTL SDR one and look up what is really happening in the air. Is it Amateur radio, rouge RF device or some other EMI spewing device, you should see the noise in FFT waterfall.
 
Joined
Sep 28, 2005
Messages
1,447 (0.26/day)
Location
Calgary Alberta, Canada
System Name PussySlayer
Processor Intel Core i7 4770
Motherboard Asrock Z87E-ITX
Cooling Raijentek Zelos low profile cpu cooler
Memory 2x8GB Gskill RipjawsX 1600
Video Card(s) GTX 1070
Storage 1x500gb Crucial SSD
Display(s) BenQ 24" 1080P
Case Couger QBX
Audio Device(s) Onboard
Power Supply 650W EVGA BR - Coil Whine Issue
Software Windows 10 64bit Pro
That's the usual noise source. CPU VRM sings and EMI creaps everywhere, because mouse causes low level IRQ.

Other than that... he could try using a pure sine wave UPS if the pollution comes from mains, it happens.

Then the only option is to have spectrum anslyser... if cheap get a portable RTL SDR one and look up what is really happening in the air. Is it Amateur radio, rouge RF device or some other EMI spewing device, you should see the noise in FFT waterfall.
At that point I think a wired headset would be cheaper and better. LOL
 

EricaR

New Member
Joined
Aug 4, 2020
Messages
15 (0.25/day)
Location
India
Is he using Bluetooth dongle or PC has built in Bluetooth . Most of times, dongles make such problems..
 
Joined
Nov 11, 2004
Messages
6,652 (1.15/day)
Location
Formosa
System Name Overlord Mk MXVI
Processor AMD Ryzen 7 3800X
Motherboard Gigabyte X570 Aorus Master
Cooling Corsair H115i Pro
Memory 32GB Viper Steel 3600 DDR4 @ 3800MHz 16-19-16-19-36
Video Card(s) Gigabyte RTX 2080 Gaming OC 8G
Storage 1TB WD Black NVMe (2018), 2TB Viper VPN100, 1TB WD Blue 3D NAND
Display(s) Asus PG27AQ
Case Corsair Carbide 275Q
Audio Device(s) Corsair Virtuoso SE
Power Supply Corsair RM750
Mouse Logitech G500s
Keyboard Wooting Two
Software Windows 10 Pro
Benchmark Scores https://valid.x86.fr/33u9si
Cordless phone, Wi-Fi router/AP, pretty much anything on 2.4GHz can interfere.
 
Joined
Sep 28, 2005
Messages
1,447 (0.26/day)
Location
Calgary Alberta, Canada
System Name PussySlayer
Processor Intel Core i7 4770
Motherboard Asrock Z87E-ITX
Cooling Raijentek Zelos low profile cpu cooler
Memory 2x8GB Gskill RipjawsX 1600
Video Card(s) GTX 1070
Storage 1x500gb Crucial SSD
Display(s) BenQ 24" 1080P
Case Couger QBX
Audio Device(s) Onboard
Power Supply 650W EVGA BR - Coil Whine Issue
Software Windows 10 64bit Pro
Yeah, I told him to change the frequency of the headset. He said it has worked since.
 
Top