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I realize this isn't a steam forum but a good many of us here on TPU use steam. I also realize that most us that do use steam are safe and secure and know better to avoid phishing sites and the likes. However, there are people who are extremely unlucky or not as wise who unfortunately do get their steam account hacked. And no matter how many games you have bought, this is bad. I believe steams current method of getting your account back effective but extremely inefficient. 2 Days of waiting (Or More) is far to long for a hacker to have your account. This should be the last attempt to get your account back.
So I've thought a bit for ways that would be safe and effective and not spamable (Or in the event someone did spam it easily taken care of).
Solution for Stolen/Hijacked Accounts
Steam should have the options for CC or Paypal verfication the moment an account is reported as Stolen or Hijacked.
For example.
I used certain CC information or perhaps a paypal account to purchase something on steam.
My account gets stolen.
I report through steam my account is stolen.
Steam should then instantly suspend the account. And require you to go through the Account Hijacked/Stolen Process.
Here is how I image the process to be.
Most likely your account got stolen due to a compromised computer (Keyloggers, virus, etc...) all you would be required to do is install steam on a known safe PC, click the My Account has been Stolen/Hijacked button insert your steam account name and go through the process. It would post a warning message something like "WARNING! Get on a PC other than the One you Got Hacked on before Proceeding." Due to keyloggers be sure you are on a safe PC scanned and free of all virus and maleware." You would then type in your Steam Account name and be required to either login to paypal or type in relevant CC information used to purchase previous games on your Steam Account. Once verified it will ask you for a new email address (Never before used) don't have one, make one and then change your pass from there. If for some reason this fails or for some reason you can't use this method, you can proceed with the longer steam account retrieval process.
Perhaps they could even release a septate program just for events like this. So you would download and use to get your PC back. Maybe it would even know the IP address you've used to login to steam and require you to use steam on a new PC at a different location.
Thoughts on this? Bad, Good, Well maybe if you did this..., waste of time and effort?
So I've thought a bit for ways that would be safe and effective and not spamable (Or in the event someone did spam it easily taken care of).
Solution for Stolen/Hijacked Accounts
Steam should have the options for CC or Paypal verfication the moment an account is reported as Stolen or Hijacked.
For example.
I used certain CC information or perhaps a paypal account to purchase something on steam.
My account gets stolen.
I report through steam my account is stolen.
Steam should then instantly suspend the account. And require you to go through the Account Hijacked/Stolen Process.
Here is how I image the process to be.
Most likely your account got stolen due to a compromised computer (Keyloggers, virus, etc...) all you would be required to do is install steam on a known safe PC, click the My Account has been Stolen/Hijacked button insert your steam account name and go through the process. It would post a warning message something like "WARNING! Get on a PC other than the One you Got Hacked on before Proceeding." Due to keyloggers be sure you are on a safe PC scanned and free of all virus and maleware." You would then type in your Steam Account name and be required to either login to paypal or type in relevant CC information used to purchase previous games on your Steam Account. Once verified it will ask you for a new email address (Never before used) don't have one, make one and then change your pass from there. If for some reason this fails or for some reason you can't use this method, you can proceed with the longer steam account retrieval process.
Perhaps they could even release a septate program just for events like this. So you would download and use to get your PC back. Maybe it would even know the IP address you've used to login to steam and require you to use steam on a new PC at a different location.
Thoughts on this? Bad, Good, Well maybe if you did this..., waste of time and effort?
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