AsRock
TPU addict
- Joined
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---|---|
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Well i am sure it's been a pain in the ass for millions who used it since they combined.. Well to cut a story short and all i been complaining about every week or so checking if all my games are listed or not.
I either noticed a odd one added or no change all though the gamefly app is always being updated. Well after complaining
About every week or so they just gave me what i call a shutup notice we know already.
Here's the email they sent me ( i believe it's from filling in their survey ).
Let me get some thing right here before you read onward.. The gave me $50 for the trouble which is nice i guess but were talking 25+ games missing here and yes i do want to play some of those not listed even more so Arma 2.
----------------------------------------------------------------------------------
Response (Gamefly) 02/29/2012 08:07 AM
Hi ,
I am seeing a few of your games on the Client, you do not see any of them at all? Please let me know so I can escalate to an engineer.
We do understand your concern regarding your Direct2Drive purchases not currently being available to download. We are in the process of continuing to add games including your purchased titles into the GameFly Client. This process could take several weeks and we are very sorry for this inconvenience.
We have applied $50 GameFly Dollars to your account, applicable toward a future game purchase. When you purchase a game, you will be asked to verify your order. On this page, please select $50 on the “Code” drop down menu and select “Apply” to redeem the GameFly Dollars against your purchase.
We appreciate your patience and please let us know if we can be of further assistance.
Sincerely,
Christine.
The GameFly Digital Team
Online help: http://digitalsupport.gamefly.com
Auto-Response 02/29/2012 07:47 AM
Thank you for your feedback! Our developers will be reviewing your suggestions for future work on the GameFly Client.
If you did not have any feedback and needed Technical support, please use the "Support" button next to the Feedback button on the Client or visit us on http://www.gamefly.com/support/gameflydigital/ for up to the minute information about our service.
A Special Message for our DIRECT2DRIVE CUSTOMERS:
We are in the process of putting games into the GameFly Client so it is possible that your Direct2Drive purchases are not yet available to download. To confirm your Direct2Drive purchases, please see your Purchase History at http://www.gamefly.com/activity/purchase-history/. Please see our FAQ online for more information:
Troubleshooting for Direct2Drive Customers: http://gameflydigital.custhelp.com/app/answers/detail/a_id/325
***If you need Console Disk Rental support, please visit http://www.gamefly.com/support/gamefly/
Thank you again for contacting us with your Feedback!
Customer By Email () 02/29/2012 07:47 AM
All my games are still not listed. Please either get them on or pa back what they cost.. This is not funny any more..
Client Version: 1.0.1422
Question Reference #
Date Created: 02/29/2012 07:47 AM
Last Updated: 02/29/2012 08:07 AM
Status: Resolved
Purchase Site:
Digital Game Title:
Activation Code
Unlock Request Code
Unlock Request Code
Maybe complaining enough does help after all but still $50 does not replace the cost of the 25+ games that are missing. An how the hell they make out that it's resolved OMG... Could spending the $50 agree me to some thing other than a game of them ?..
Bitch mode Off
I either noticed a odd one added or no change all though the gamefly app is always being updated. Well after complaining
About every week or so they just gave me what i call a shutup notice we know already.
Here's the email they sent me ( i believe it's from filling in their survey ).
Let me get some thing right here before you read onward.. The gave me $50 for the trouble which is nice i guess but were talking 25+ games missing here and yes i do want to play some of those not listed even more so Arma 2.
----------------------------------------------------------------------------------
Response (Gamefly) 02/29/2012 08:07 AM
Hi ,
I am seeing a few of your games on the Client, you do not see any of them at all? Please let me know so I can escalate to an engineer.
We do understand your concern regarding your Direct2Drive purchases not currently being available to download. We are in the process of continuing to add games including your purchased titles into the GameFly Client. This process could take several weeks and we are very sorry for this inconvenience.
We have applied $50 GameFly Dollars to your account, applicable toward a future game purchase. When you purchase a game, you will be asked to verify your order. On this page, please select $50 on the “Code” drop down menu and select “Apply” to redeem the GameFly Dollars against your purchase.
We appreciate your patience and please let us know if we can be of further assistance.
Sincerely,
Christine.
The GameFly Digital Team
Online help: http://digitalsupport.gamefly.com
Auto-Response 02/29/2012 07:47 AM
Thank you for your feedback! Our developers will be reviewing your suggestions for future work on the GameFly Client.
If you did not have any feedback and needed Technical support, please use the "Support" button next to the Feedback button on the Client or visit us on http://www.gamefly.com/support/gameflydigital/ for up to the minute information about our service.
A Special Message for our DIRECT2DRIVE CUSTOMERS:
We are in the process of putting games into the GameFly Client so it is possible that your Direct2Drive purchases are not yet available to download. To confirm your Direct2Drive purchases, please see your Purchase History at http://www.gamefly.com/activity/purchase-history/. Please see our FAQ online for more information:
Troubleshooting for Direct2Drive Customers: http://gameflydigital.custhelp.com/app/answers/detail/a_id/325
***If you need Console Disk Rental support, please visit http://www.gamefly.com/support/gamefly/
Thank you again for contacting us with your Feedback!
Customer By Email () 02/29/2012 07:47 AM
All my games are still not listed. Please either get them on or pa back what they cost.. This is not funny any more..
Client Version: 1.0.1422
Question Reference #
Date Created: 02/29/2012 07:47 AM
Last Updated: 02/29/2012 08:07 AM
Status: Resolved
Purchase Site:
Digital Game Title:
Activation Code
Unlock Request Code
Unlock Request Code
Maybe complaining enough does help after all but still $50 does not replace the cost of the 25+ games that are missing. An how the hell they make out that it's resolved OMG... Could spending the $50 agree me to some thing other than a game of them ?..
Bitch mode Off