- Joined
- Nov 5, 2014
- Messages
- 539 (0.16/day)
- Location
- Swanmore, United Kingdom
System Name | Joel's Rig |
---|---|
Processor | Intel i7-6700K (4 Cores, 4GHz) |
Motherboard | MSI Z170A GAMING M5 |
Cooling | 3x 140mm Case Fans, Cooler Master Hyper TX3 Evo |
Memory | Kingston HyperX Fury (DDR4, 2x 8GB, 2133MHz) 16GB |
Video Card(s) | MSI AMD Radeon R9 290X (8GB VRAM) |
Storage | Samsung 840 EVO 120GB SSD, Samsung 850 EVO 250GB SSD, WD 3TB HDD |
Display(s) | Samsung U28E590D (28-Inch, 4K, 60Hz) |
Case | Corsair Carbide 600C |
Audio Device(s) | Realtek HD (Integrated) |
Power Supply | Corsair RM750i (750W) |
Mouse | Roccat Tyon |
Keyboard | Razer Blackwidow Chroma |
Software | Windows 10 Pro |
Okay this is going to take a while to explain, but I need all of your help.
Basically, yesterday in the middle of a Civ V game, my computer randomly and for no apparent reason restarted (resulting in me losing at least 2 hours of saved gameplay unfortunately).
The same thing kept happening with a lot of different games which were more graphically intense than Civ, so I immediately assumed it was to do with my graphics card. Plus, I had just updated my nVidia driver so I was certain it was my graphics card.
I uninstalled all of my current and previous graphics drivers, got the disc which came with my graphics card and installed the driver from there again. My PC still restarted when I played games on the original driver, even though I had used that driver for weeks with no problem.
So after it restarted again, I installed the latest driver from the web, played Dishonored for about an hour and thought the issue was solved. Guess what?...It restarted. Only this time, the monitor wouldn't pick up any signal whatsoever from my PC and for some reason, the power/restart button was completely unresponsive. Even if I held the power button down for ten seconds, it wouldn't power off.
So I turned it off at the socket, checked my HDMI connections - all were fine.
I decided I would take a look inside my PC while I turned it on to see if any of the status LED's on my motherboard were red. First thing I noticed was that the processor heatsink fan was not working, and sure enough, the LED for the CPU on the motherboard was red.
So I checked all the power cables going into the motherboard and power supply for the processor - they seemed good. Then I only unhooked the catches for the heatsink fan but didn't take it out, rehooked them and started the PC up again. Red LED light came on for a second, disappeared and the heatsink fan was working.
My PC came up on the screen as normal and is working.
I haven't yet tried to play a game since, and will do so in not long, hoping it won't suddenly restart at some point.
Obviously the fault is/was with the processor, does anyone know what might be/have been wrong?
Basically, yesterday in the middle of a Civ V game, my computer randomly and for no apparent reason restarted (resulting in me losing at least 2 hours of saved gameplay unfortunately).
The same thing kept happening with a lot of different games which were more graphically intense than Civ, so I immediately assumed it was to do with my graphics card. Plus, I had just updated my nVidia driver so I was certain it was my graphics card.
I uninstalled all of my current and previous graphics drivers, got the disc which came with my graphics card and installed the driver from there again. My PC still restarted when I played games on the original driver, even though I had used that driver for weeks with no problem.
So after it restarted again, I installed the latest driver from the web, played Dishonored for about an hour and thought the issue was solved. Guess what?...It restarted. Only this time, the monitor wouldn't pick up any signal whatsoever from my PC and for some reason, the power/restart button was completely unresponsive. Even if I held the power button down for ten seconds, it wouldn't power off.
So I turned it off at the socket, checked my HDMI connections - all were fine.
I decided I would take a look inside my PC while I turned it on to see if any of the status LED's on my motherboard were red. First thing I noticed was that the processor heatsink fan was not working, and sure enough, the LED for the CPU on the motherboard was red.
So I checked all the power cables going into the motherboard and power supply for the processor - they seemed good. Then I only unhooked the catches for the heatsink fan but didn't take it out, rehooked them and started the PC up again. Red LED light came on for a second, disappeared and the heatsink fan was working.
My PC came up on the screen as normal and is working.
I haven't yet tried to play a game since, and will do so in not long, hoping it won't suddenly restart at some point.
Obviously the fault is/was with the processor, does anyone know what might be/have been wrong?