New pc freezes randomly

[Zeratul]

Hello This is My pc:

- 970a ud3p
- Gx Cooler Master 650
-Hyperx Blue 1600 8G ( 2/4 )
-Gtx 760
- Hdd Wd Blue
- Windows 8.1 ( Updated )

This is the problem, PC freezes randomly, I play the entire day, battlefield 4 without any problem, you can spend a month or a week, without any kind of problem, but randomly freezes, the power supply was changed, before had an Antec neo eco 550, and also froze the temperatures are correct, I do not understand what the problem is, appreciate your help, and checked the Ram memories, separately, and no problem, I checked another motherboard and another processor, and same problem, I would be very grateful if you could my bearings, excuse my English, Thanks

 

[Zeratul]

and attempts changing motherboard and processor and the problem persists, this are mi Temps , this problem no happen in Bios or Installing Windows Sorry About mi English

 

[m&m's]

Do you get a blue screen, a black screen or does it just stop responding?

Blue screen: Download bluescreenview and see what is causing the said blue screen

Black screen: Probably video card or monitor related

Stop responding: Can be software or hardware related, might be a corrupted Windows, open CMD with admin rights and type sfc /scannow

 

[Zeratul]

Do you get a blue screen, a black screen or does it just stop responding?

Blue screen: Download bluescreenview and see what is causing the said blue screen

Black screen: Probably video card or monitor related

Stop responding: Can be software or hardware related, might be a corrupted Windows, open CMD with admin rights and type sfc /scannow

absolutely no blue or black screen for me is a mystery, i will tri it ..... Thanks

 

[Kursah]

Windows Key + S

Event Viewer

Windows Logs > System

On the right choose to "Filter Current Log..." for Critical, Warning and Error entries. Anything stand out near the times your PC locks up?

Does your mainboard have onboard graphics? If so remove your current graphics card and test that.

Are the times when lockups occur during load? Idle? You say random, but does that truly mean random? Or is there a process occuring in the background that might be causing this issue...I wonder if there is a bugcheck getting ready to occur and it never gets to...

If SFC /scannow finds errors run this:

DISM /Online /Cleanup-Image /RestoreHealth

Also run CHKDSK /F and reboot. (I would run that first)

Have you ran a SMART check on your HDD? You can download SPECCY or Crystal Disk Info to check, both utilities are handy. Hopefully this helps give you a lead to what's happening...sounds like a RAM issue to me but I also need more details. So let's proceed with getting more info.

 

[Zeratul]

I just do the test windows and found no problem

 

[Zeratul]

Kursah : with random I mean, it happens in Idle or under loead, Memms tried them separately, by saturating 100%, and no problem, Event Viewer only shows me Kerner Power, honestly I thought about leaving the gaming definitely i hope fix it some Day ( and checked the hard disks separately with HD Tune and showed me no problem either )

 

[Zeratul]

This are my voltajes in Aida 64 :

 

[micropage7]

freeze until you press the reset button or just freeze like not responding?

 

[eidairaman1]

might be time to swap the HDD, check your connections too, Run Memtest 86 on the memory as well. Might possibly need to start fresh

 

[Zeratul]

freeze until you press the reset button or just freeze like not responding?

the only thing I can do is reboot

 

[OneMoar]

if the sensor is accurate the vcore is a little on the highside at 1.440v
check and make sure no automatic overclocking is enabled stock 8350 should be closer to 1.35
could also be gpu or gpu driver related

 

[Pill Monster]

Check Event Viewer like the other guys said. Look for any disk controller errors.....may not be any errors at all... Reseating RAM and PCI cards can help if a bit of dust or bump to the case is the cause... What are your ram timings/

Just out of interest is HWinfo running when it locks up?

 

[Zeratul]

no oc in bios all normal, Event Viewer and ram timings Here, im testing windows 10 now and the same problem ( Thanks for the Help) ;

 

[Jetster]

Well time to try another drive and a clean install

Also fill out your specs in the profile and what country you live in

 

[Zeratul]

and I tried CCleaner, Malwarebytes and Nothing Happened all is fine, im frome chile, Sorry about mi english , I do not know what happens, I feel frustrated

 

[Jetster]

Its probably corrupted files or a bad hard drive. You upgraded to 10?

Check your hard drive

http://support.wdc.com/product/download.asp?groupid=606&lang=en

 

[micropage7]

umm have you tried running it with single ram only?

 

[CAPSLOCKSTUCK]

Run Driverbooster from IOBIT. This is trusted software, i use it on every pc i build or fix.
http://www.iobit.com/en/driver-booster.php
This will rule out any driver related issues.

We enjoy a stable power supply in the UK, i am not sure this is the case in Chile, do you have UPS?

 

[Zeratul]

use the modules separately, and I had no problem, this is random, I do not know what to do , ¿ It will be a problem of electrical instability ? I do not have Ups ,thank you for giving me their opinions

 

[m&m's]

use the modules separately, and I had no problem, this is random, I do not know what to do , ¿ It will be a problem of electrical instability ? I do not have Ups ,thank you for giving me their opinions

As @eidairaman1 suggested test your ram with memtest86, let it run the whole night.

 

[Zeratul]

As @eidairaman1 suggested test your ram with memtest86, let it run the whole night.

and perform the test, and shows me no error, also use the tool windows and nothing, I think it's energy problem ,see what happens if I buy a regulator voltage

 

[Zeratul]

 

[Pill Monster]

use the modules separately, and I had no problem, this is random, I do not know what to do , ¿ It will be a problem of electrical instability ? I do not have Ups ,thank you for giving me their opinions

Hey, just reread this thread and noticed Hyperx Blue 1600 8G ( 2/4) in your first post.



If u got 2 mismatched pairs installed there's a good chance one of them has bad timings, which will def cause lockckups.



To check for incompatablity, download memtestHCI and run it in Windows with all 4 modules installed. Any errors should appear within a few minutes,.

Don't use Memtest86 or single sticks because the test will be innaccurate.

 

[Zeratul]

I try but nothing happens, no error, for the moment, I'm running out of ideas: /