- Joined
- Nov 12, 2013
- Messages
- 620 (0.16/day)
| System Name | Headshot |
|---|---|
| Processor | AMD Ryzen 7 3800X |
| Motherboard | ASUS Crosshair VI Hero ROG |
| Cooling | Phanteks Glacier One 360 MPH |
| Memory | 2x16GB Corsair Vengence LPX DDR4 @ 3200 16-18-18-18-36 |
| Video Card(s) | AMD Radeon Vega64 (Linux)/Gigabyte RX 6600 (Windows VM) |
| Storage | Cruscial P5 1TB nVME, Samsung 850 EVO 250GB, Seagate 1TBx2 (Home/Data), 2TB Seagate (Games) |
| Display(s) | 2x Acer 1080P 144HZ |
| Case | Phanteks Enthoo Luxe White |
| Audio Device(s) | Schiit Stack (Schiit Audio Modi 2 DAC + Magni 3 AMP + Loki) |
| Power Supply | eVGA Supernova 1000 G2 |
| Mouse | Razer DeathAdder V2 |
| Keyboard | Logitech G710+ |
| Software | Arch Linux with Windows 10 Gaming VM |
I just sent my reference R9 290 due to texture stretching in game. I have read a lot of negative things recently in regards to their RMA service. I called, as I heard that was the best way to get results, the representative that I spoke with emailed me instructions to create an online RMA, it took several attempts, but I finally got it through, an RMA created with my video card's serial number or so I thought. This was wednesday, last week July 15th. I shipped my video card the next day, Thursday, and it arrived on Friday. I waited through the weekend and Monday, no status update on my claim (looking for acknowledgement of having received my video card). I called support again, no issues getting through at all. Apparently, they had no record of my RMA at all or listing of my serial number, so the representative created a new RMA for me. Tuesday came, and I received an email stating my replacement had been shipped. I was quite shocked, however it arrived today. It looked new in box and it was the direct cu II version non-OC to top it off! I must say, despite the few issues I had at first, the RMA experience was quite pleasant. 8 day turn around, is pretty good from shipped to received. It also helps that I am less than 2 hours from their service center as well. 
Attached are some pics of the new card, quite bigger than I expected.
Attached are some pics of the new card, quite bigger than I expected.