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AVG Update Cripples Windows

Discussion in 'News' started by Polaris573, Dec 4, 2010.

  1. Polaris573

    Polaris573 Senior Moderator

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    Yesterday an update to the popular antivirus suite AVG left many users computers unable to boot. After rebooting, as requested by the AVG updater, Windows crashes while trying to load certain AVG drivers. The error message reads "STOP: c0000135 The program cannot start because %hs is missing from your computer". Since the culprit drivers load even during safe mode there is no way to boot Windows. AVG recommends using the AVG rescue disc located here. After booting from the disc users should use midnight commander to rename their AVG folder, usually located at C:\program files (x86)\AVG, to any other name and then booting windows normally. However, any bootable flash drive or CD with an OS that can access NTFS file systems can be used to accomplish this task. I used a bootable Ubuntu flash drive.
     
  2. Kreij

    Kreij Senior Monkey Moderator Staff Member

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    More discussion in this thread in the General Software section.

    Link posted to fix instruction in this thread too.
     
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  3. nick_1992

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    You'd think they would have tested this stuff before sending it out... Sounds similar to the EVE-O problem a while ago where the patch killed your windows.
     
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  4. Kreij

    Kreij Senior Monkey Moderator Staff Member

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    Didn't mean to step on your news post, Pol, but this kind of thing can suck for people.
    Glad you dumped into the news too. :toast:
     
  5. LAN_deRf_HA

    LAN_deRf_HA

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    Any particular reason to use avg over mse? The whole false positive thing a is a bit excessive with avg.
     
  6. function69 New Member

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    Great job, AVG!
     
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  7. Dos101

    Dos101

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    The updated prevented one of our servers at work from booting (ya I know, AVG on a server). All the employees were sure pissed when they couldn't run a program that connected to that server :shadedshu
     
  8. Polaris573

    Polaris573 Senior Moderator

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    No worries. We can discuss it in any thread. I just wanted an announcement on the front page for people that might still be searching for an answer.
     
  9. DaveK

    DaveK

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    Makes me glad I don't use AVG, stopped using it a long time ago because it felt bloated.
     
  10. lism New Member

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    Making your OS completely cripple is just a bad thing.
     
  11. micropage7

    micropage7

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    avg i guess is one of best free antivirus, but i dunno later it has many false alarms, when i use it i marked my c: as exception than i got many warning based on false alarm, but its still nice anti virus if you skip that
     
  12. Lionheart

    Lionheart

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    Glad I don't use that program anymore...... Dumbarse's
     
  13. Mussels

    Mussels Moderprator Staff Member

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    and this is another good reason for why i tell people NOT to use the free AV's. MSE is the only exception, since at least its been tested decently.
     
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  14. human_error

    human_error

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    well I guess you can't infect a dead OS install with viruses, so really AVG is making your OS immune to infection :p
     
  15. blu3flannel

    blu3flannel

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    I switched from AVG to Avast! and couldn't be happier. Doesn't give false alarms all the time and doesn't ask me to upgrade every 3 days.
     
  16. Rado D

    Rado D

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    Same here,I've stopped using AVG a while ago.I think that if such a program like Antivirus causes your OS to break,its unacceptable.

    Couldnt agree more.I've tried probably all free AVs in past 10 years,but only last year I was willing to pay for 1 years license,bit skeptical,because the forums are full of peoples comments that you will be fine with a free AV..now my license is soon to be expired,but without doubts I will renew..Im on Avast! PRO and its amazing.My computers security is rock solid,nothing unwanted will get in,its such a good feeling.Im also using paid version of Malwarebytes Antimalware and its fantastic too.
     
  17. gunsmoke

    gunsmoke New Member

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    I used it for 6 years not any more i Find AVG is a power hog on boot up
    And makes web pages lag when its scaning internet trathic.
     
  18. Easy Rhino

    Easy Rhino Linux Advocate

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    stopped using AVG years ago. has been going downhill for a long time now.
     
  19. gunsmoke

    gunsmoke New Member

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    After AGV 9 was all downhill from that point
     
  20. LittleLizard

    LittleLizard New Member

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    I used AVG till 8 and it was awesome but now, avast! has the responsabilty for safety in my pc
     
  21. MxPhenom 216

    MxPhenom 216 Corsair Fanboy

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    Just use MSE for your virus protection!
     
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  22. Vancha

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    Switched to Avast! around a couple of months ago and it's been incredibly well behaved. I suggest it to anyone looking for a new anti-virus.
     
  23. ..'Ant'..

    ..'Ant'.. New Member

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    Well I'm happy to be using Microsoft Security Essentials and have no problems.
     
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  24. Lionheart

    Lionheart

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    Yep, I also switched to Avast awhile back from AVG. AVG was good several yrs ago for me but like others said, bogged down the system :(

    Plus I love dat update alert lady voice that Avast has "Virus Database Has Been Update" :)
     
  25. gunsmoke

    gunsmoke New Member

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    When i herd that voice i had my sound on full on boot up,
    It made me jump out my skin.
     
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