Corsair H100i not being recognised by Corsair Link

TehNemes1s · Dec 23, 2013

First of all, hello everyone, I'm new here and I expect to participate more in the forums from now on.

I recently upgraded my desktop gaming system to accommodate the brand new ASUS ROG Rampage IV Black Edition motherboard. I installed a Intel Core i7 4960X and 32 GB of Memory DDR3, 2 EVGA NVidia GTX Titan in SLI, plus 3 SSD in Raid, all this around a Corsair AX1200 PSU Inside a Corsair Graphite Series 600T. For cooling system I use the case stock fans (2x 200 mm and 1x 120 mm) and for CPU cooling I use the Corsair Hydro Series H100i. OS: Windows 8.1.

When I installed Windows 8 the system was unable to recognize the cooler so Corsair Link can't see it, making impossible to manage fan speed and other features.. Moreover, I can't use Corsair Link to update the firmware or anything else. I've looked for a solution but nothing I've tried works at all. The cooler used to work just fine before I changed the motherboard.

Has anyone been able to fix this?
I Hope someone can help.

Mathragh · Dec 23, 2013

There is currently no fix for this, and corsair is still working on resolving it. Their next version of the link software should solve this, but its been delayed for quite a while now. Corsair forums should give more detail.

newtekie1 · Dec 23, 2013

I had the same issue on my P55 board. Eventually I figured out the H100i would not be recognized if I used the internal USB headers. But if I ran a USB cable out to one of the USB ports on the back of the motherboard it worked fine.

InnocentCriminal · Dec 24, 2013

Weirdly I came on TPU this morning to post the supposed fix for this as I'm suffering from it myself...

Eroticus · Dec 24, 2013

same problem . x79 tried 3 -4 dif ports and it's worked some months ego....

System Name	PC \|\| Acer Nitro 5
Processor	Ryzen 9 5900x \|\| R5 2500U @ 35W
Motherboard	MAG B550M MORTAR WIFI \|\| default
Cooling	1x Corsair XR5 360mm Rad\|\|
Memory	2x16GB HyperX 3600 @ 3800 \|\| 2x8GB DDR4 @ 2400MTs
Video Card(s)	MSI RTX 2080Ti Sea Hawk EK X \|\| RX 560X
Storage	Samsung 9801TB x2 + Striped Tiered Storage Space (2x 128Gb SSD + 2x 1TB HDD) \|\| 128GB + 1TB SSD
Display(s)	Iiyama PL2770QS + Samsung U28E590, \|\| 15,6" 1080P IPS @ 100Hz Freesync enabled
Case	SilverStone Alta G1M \|\|
Audio Device(s)	Asus Xonar DX
Power Supply	Cooler Master V850 SFX \|\| 135Watt 19V OEM adaptor
Mouse	ROG Pugio II
Software	Win 11 64bit \|\| Win 11 64bit

Processor	Intel Core i7 10850K@5.2GHz
Motherboard	AsRock Z470 Taichi
Cooling	Corsair H115i Pro w/ Noctua NF-A14 Fans
Memory	32GB DDR4-3600
Video Card(s)	RTX 2070 Super
Storage	500GB SX8200 Pro + 8TB with 1TB SSD Cache
Display(s)	Acer Nitro VG280K 4K 28"
Case	Fractal Design Define S
Audio Device(s)	Onboard is good enough for me
Power Supply	eVGA SuperNOVA 1000w G3
Software	Windows 10 Pro x64

System Name	BeeR 6
Processor	Intel Core i7 3770K*
Motherboard	ASUS Maximus V Gene (1155/Z77)
Cooling	Corsair H100i
Memory	16GB Samsung Green 1600MHz DDR3**
Video Card(s)	4GB MSI Gaming X RX480
Storage	256GB Samsung 840 Pro SSD
Display(s)	27" Samsung C27F591FDU
Case	Fractal Design Arc Mini
Power Supply	Corsair HX750W
Software	64bit Microsoft Windows 10 Pro
Benchmark Scores	@ 4.6GHz *@ 2133MHz

System Name	PC ?
Processor	AMD Ryzen 9 5950X
Motherboard	Gigabyte X570 AORUS XTREME
Cooling	NZXT Kraken X62
Memory	64gb of G.Skill Trident Z Neo 32GB 3600 / CL16
Video Card(s)	Sapphire RX 7900 XTX NITRO+
Storage	C:/ADATA XPG SX8200 Pro 2TB - D:/7TB of Storage (WD-Bx2) - X:/Samsung 840 EVO 1TB
Display(s)	Samsung Neo G9 57"
Case	Corsair 1000D
Audio Device(s)	Cambridge Audio CXA60 + Klipsch RP-160M
Power Supply	Seasonic PRIME Ultra Titanium 1000TR
Mouse	Logitech G900
Keyboard	Logitech G Pro Keyboard
Software	Windows 10 Pro (64bit)

Corsair H100i not being recognised by Corsair Link

TehNemes1s

New Member

Mathragh

newtekie1

Semi-Retired Folder

InnocentCriminal

Resident Grammar Amender

Eroticus