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Graphics card was placed on the slot but it isn't rotating

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I placed the new graphics card on the white socket and it wasn't spinning at all. Why is that happening?
It has 3 exit ports do you have to use all 3 or you can use only one?
Can someone help me?

Also when I placed the GPU in the white slot the computer went black what can I do to fix this issue?
 

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need better pictures... that isnt blurry...
do you have more info? like motherboard model and gpu model?
 
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The GPU is Nvidia GT 740 2GB
You need should put the GPU in the black PCI-E 16x slot since the white PCI-E 16x slot is limited to 4x
Did you connect the 6 or 8pin power to the graphics card?
 
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You need should put the GPU in the black PCI-E 16x slot since the white PCI-E 16x slot is limited to 4x
Did you connect the 6 or 8pin power to the graphics card?
What's the 6 pin or 8 pin ?
Also why can't I place it in the white slot?
 

Toothless

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What's the 6 pin or 8 pin ?
Also why can't I place it in the white slot?
They just told you. It's limited to x4.
 
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But it fits in the white slot.In the black slot it doesn't fit!
Can you make a photo for clarity so we can see why it isn't fitting? At this moment I dont see anything strange which could prevent it.

What's the 6 pin or 8 pin ?
1703160589727.png
 
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LOL! A GT740 needs a 6pin!?

:peace:
 
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No i didn't!
It goes in the top white slot, does it need a power cable plugging in, should look like the picture posted above
 
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When you put it into the white slot and the computer went black, was the computer on when you inserted?
 
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It goes in the top white slot, does it need a power cable plugging in, should look like the picture posted above
So where does it get the power from? From the PCIE cable with 6 pins?
I am confused!

I just looked into my PC and I don't think I have a slot for the 6 pin cable connector.Should I show you a picture of the motherboard?
 
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Probably your shitty HP prebuilt motherboard doesn't output the required 75W of PCIe power, because the PSU is something ridiculous like 200W. There is a reason why these prebuilt aren't meant to have anything except OEM parts installed. Buy a proper PC.
 
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Where is the PSU located in the motherboard?
Does my PC have this thing?
No it doesnt have one because it is a prebuild which is non-standard......

See manual, page 47

Maybe you can buy a SATA power to 6pin PCIe adapter cable. I wont recommend this since I dont know how many sata power is in your case available and it can also be a fire hazard.
 

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