• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

Hard Drive Disk Error

Joined
Jan 2, 2009
Messages
9,899 (1.77/day)
Location
Essex, England
System Name My pc
Processor Ryzen 5 3600
Motherboard Asus Rog b450-f
Cooling Cooler master 120mm aio
Memory 16gb ddr4 3200mhz
Video Card(s) MSI Ventus 3x 3070
Storage 2tb intel nvme and 2tb generic ssd
Display(s) Generic dell 1080p overclocked to 75hz
Case Phanteks enthoo
Power Supply 650w of borderline fire hazard
Mouse Some wierd Chinese vertical mouse
Keyboard Generic mechanical keyboard
Software Windows ten
One of my customers just sent me a message regarding a HDD error.

This is the information he gave me.

"Said there is a disk error and it keeps trying to fix it via start up repair

Was fine this morning, turned off normally now won't start up because this disk error thing"


He's only had the system for a few days and I only had it for a week, just wanted to know if this is fixable or should I just RMA the HDD straight away?
 
Joined
May 5, 2008
Messages
3,318 (0.57/day)
Location
Dallas, Tx
Processor Intel i5-3570K @ 3.4Ghz
Motherboard Asrock LGA1155 Z77 Extreme 4
Cooling Cooler Master Evo 212
Memory 16GB (4X4) G.Skill Ripjaw 2 DDR3-1600
Video Card(s) Nvidia gForce GTX 660ti
Storage 1x Samsung 840 EVO 256GB 6Gb/s, 1x WD 500GB 6Gb/s, 1x WD 80GB 3Gb/s
Display(s) ASUS VH242H Black + 2 HP 2311x 23" LED
Case Fractal Design R4
Audio Device(s) Realtek OnBoard Both
Power Supply Cooler Master 850w
Software Windows 7 Ultimate 64-bit SP1
Does he allow it to go completely through the process, or does it repeat?
 
Joined
Jan 2, 2009
Messages
9,899 (1.77/day)
Location
Essex, England
System Name My pc
Processor Ryzen 5 3600
Motherboard Asus Rog b450-f
Cooling Cooler master 120mm aio
Memory 16gb ddr4 3200mhz
Video Card(s) MSI Ventus 3x 3070
Storage 2tb intel nvme and 2tb generic ssd
Display(s) Generic dell 1080p overclocked to 75hz
Case Phanteks enthoo
Power Supply 650w of borderline fire hazard
Mouse Some wierd Chinese vertical mouse
Keyboard Generic mechanical keyboard
Software Windows ten
He says it just does nothing for ages, I've told him for now to leave it running as there is nothing I can do until tomorrow.

Although as I said he's only had the computer a few days so there won't be much data etc to slow things down.
 

ASRockIQ

New Member
Joined
Dec 9, 2008
Messages
948 (0.17/day)
Location
Daphne, AL
System Name Watermark
Processor Athlon II X4 620 @3.3GHZ V1.4250
Motherboard ASRock A780GXE/128
Cooling XIGMATEK HDT-S963 | 4 Blue LED 120mm Fans 1 Regular 120mm
Memory G.SKILL 4GB (2 x 2GB) @850MHZ
Video Card(s) Sapphire 6850 1GB (@stock)
Storage 320GB OS | 160GB Storage
Display(s) ASUS VH236H 23" 1920x1080
Case COOLER MASTER Centurion 590 (With Side Panel Window)
Audio Device(s) Onboard
Power Supply Rosewill 600W 12V Rail@44
Software Windows 7 Ultimate 64-Bit Edition
what kind of a Disk Error is it? does it boot into Windows or whatever OS he has on the PC?
 
Joined
Jan 2, 2009
Messages
9,899 (1.77/day)
Location
Essex, England
System Name My pc
Processor Ryzen 5 3600
Motherboard Asus Rog b450-f
Cooling Cooler master 120mm aio
Memory 16gb ddr4 3200mhz
Video Card(s) MSI Ventus 3x 3070
Storage 2tb intel nvme and 2tb generic ssd
Display(s) Generic dell 1080p overclocked to 75hz
Case Phanteks enthoo
Power Supply 650w of borderline fire hazard
Mouse Some wierd Chinese vertical mouse
Keyboard Generic mechanical keyboard
Software Windows ten
It gets to the start of the windows seven loading screen, then it switches to the windows repair loading screen after awhile.

There's no specific error code or message, it just says errors detected and repairs will be attempted.

Or words to that effect.
 
Joined
Nov 18, 2006
Messages
2,964 (0.47/day)
Location
your local vending machine
System Name HTPC||Lenovo IBM ThinkPad
Processor AMD Phenom II x4 965 stock 3.4GHz||Intel C2D T9300 @ 2.5GHz
Motherboard Zotac 890GX-ITX WiFi||Lenovo 8918CTO
Cooling Stock 3x 120's||Stock stuff
Memory 8GB (2x4GB) DDR3 6-6-6-15||3GB DDR2
Video Card(s) Asus 3870x2||nVidia Quadro NVS 140M
Storage 1TB Seagate Barracuda, 1x 2TB WD EARX ||Hitachi 160GB 7200RPM
Display(s) Samsung T260HD||
Case SilverStone Grandia GD05||
Audio Device(s) on-board||on-board
Power Supply Cooler Master 450W||6-cell
Software Windows 7 Pro x64||Windows 7 Pro x64/Linux Mint x64
It gets to the start of the windows seven loading screen, then it switches to the windows repair loading screen after awhile.

There's no specific error code or message, it just says errors detected and repairs will be attempted.

Or words to that effect.

You will need to reinstall the operating system. I know what you are talking about. (I think)
It'll ask to do repairs or something similar. Then when it tries to, it says it can't. Then you just have an endless loop.

Reinstalling 7 should fix it.
 

ASRockIQ

New Member
Joined
Dec 9, 2008
Messages
948 (0.17/day)
Location
Daphne, AL
System Name Watermark
Processor Athlon II X4 620 @3.3GHZ V1.4250
Motherboard ASRock A780GXE/128
Cooling XIGMATEK HDT-S963 | 4 Blue LED 120mm Fans 1 Regular 120mm
Memory G.SKILL 4GB (2 x 2GB) @850MHZ
Video Card(s) Sapphire 6850 1GB (@stock)
Storage 320GB OS | 160GB Storage
Display(s) ASUS VH236H 23" 1920x1080
Case COOLER MASTER Centurion 590 (With Side Panel Window)
Audio Device(s) Onboard
Power Supply Rosewill 600W 12V Rail@44
Software Windows 7 Ultimate 64-Bit Edition
yea, i know what your talking about to. this can be similar to that of the Windows Xp Missing SYSTEM File Error. you'll need to do a clean install man. don't know though was causes this. just recently happen on my Grandpa's PC after a Shut Down/Restart. it was so random and weird.
 
Joined
Jan 2, 2009
Messages
9,899 (1.77/day)
Location
Essex, England
System Name My pc
Processor Ryzen 5 3600
Motherboard Asus Rog b450-f
Cooling Cooler master 120mm aio
Memory 16gb ddr4 3200mhz
Video Card(s) MSI Ventus 3x 3070
Storage 2tb intel nvme and 2tb generic ssd
Display(s) Generic dell 1080p overclocked to 75hz
Case Phanteks enthoo
Power Supply 650w of borderline fire hazard
Mouse Some wierd Chinese vertical mouse
Keyboard Generic mechanical keyboard
Software Windows ten
I guess its like the BOOTMGR is missing error, just randomly happens *shrugs*

Cheers guys will try a reinstall.
 
Joined
Jun 26, 2008
Messages
298 (0.05/day)
Location
Japan
System Name Main
Processor e7200 Wolfdale 2.5Ghz OC @ 3.0
Motherboard BioStar TP43D2-A7 ATX Board
Cooling ARCTIC COOLING Freezer 7 Pro 92mm
Memory 4G's G.Skill PC 6400 800 Mhz
Video Card(s) ATI Sapphire HD 4870 10.6 drivers
Storage WD 80GB/WD 160GB SATA 3.0 Drive / WD 1TB
Case COOLER MASTER Centurion
Audio Device(s) Onboard
Power Supply Japanese Brand 550w
Software Windows 7 64 Ultimate
Benchmark Scores 3DMark06 10712- Old score 3DMark06 10955- New Comp
Before you do a fresh install you should try using the OS disk and try to do a check disk repair on it first and/or see if the OS disk see's your previous install of the OS and try to do an automatic repair of it.

If that fails then go ahead and do a fresh install.
 
Top