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Hard Drive Disk Error

Discussion in 'General Hardware' started by pantherx12, Sep 15, 2009.

  1. pantherx12

    pantherx12 New Member

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    One of my customers just sent me a message regarding a HDD error.

    This is the information he gave me.

    "Said there is a disk error and it keeps trying to fix it via start up repair

    Was fine this morning, turned off normally now won't start up because this disk error thing"


    He's only had the system for a few days and I only had it for a week, just wanted to know if this is fixable or should I just RMA the HDD straight away?
  2. Castiel

    Castiel

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    Does he allow it to go completely through the process, or does it repeat?
  3. pantherx12

    pantherx12 New Member

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    He says it just does nothing for ages, I've told him for now to leave it running as there is nothing I can do until tomorrow.

    Although as I said he's only had the computer a few days so there won't be much data etc to slow things down.
  4. ASRockIQ

    ASRockIQ New Member

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    what kind of a Disk Error is it? does it boot into Windows or whatever OS he has on the PC?
  5. pantherx12

    pantherx12 New Member

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    It gets to the start of the windows seven loading screen, then it switches to the windows repair loading screen after awhile.

    There's no specific error code or message, it just says errors detected and repairs will be attempted.

    Or words to that effect.
  6. A Cheese Danish

    A Cheese Danish

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    You will need to reinstall the operating system. I know what you are talking about. (I think)
    It'll ask to do repairs or something similar. Then when it tries to, it says it can't. Then you just have an endless loop.

    Reinstalling 7 should fix it.
    pantherx12 says thanks.
  7. ASRockIQ

    ASRockIQ New Member

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    yea, i know what your talking about to. this can be similar to that of the Windows Xp Missing SYSTEM File Error. you'll need to do a clean install man. don't know though was causes this. just recently happen on my Grandpa's PC after a Shut Down/Restart. it was so random and weird.
    pantherx12 says thanks.
  8. pantherx12

    pantherx12 New Member

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    I guess its like the BOOTMGR is missing error, just randomly happens *shrugs*

    Cheers guys will try a reinstall.
  9. kuroikenshi

    kuroikenshi New Member

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    Before you do a fresh install you should try using the OS disk and try to do a check disk repair on it first and/or see if the OS disk see's your previous install of the OS and try to do an automatic repair of it.

    If that fails then go ahead and do a fresh install.

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