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How to tell if I have bad hard drive?

Discussion in 'Storage' started by 4ghz, Jan 11, 2014.

  1. 4ghz

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    I have a 2TB Toshiba hard drive which had been in near continuous use for about 3 years. Then out of the blue Windows warned me there was problem and suggested I start backing up. Since I already do backups there wasn't anything new important so I downloaded the test software. Toshiba software didn't find any issues but it won't show me SMART data. When I restart the computer, I get SMART error at BIOS so something is wrong. HD Tune doesn't show data either. It's like the hard drive has SMART support but won't share it for some reason.

    (I also found a problem with EVGA SR-2 mobo, it tells me to press F1 to continue but USB keyboard does not work at all because it hasn't loaded the driver for the error! I had to dig up PS/2 keyboard to get past that screen)

    Is there software I can use to read SMART data? Or should I pull it and nuke it?
     
  2. satindemon4u

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    Is the hard drive making any odd noises? Does the computer run EXTREMELY slow? I mean like...can't even stand to use it slow.
     
  3. Jetster

    Jetster

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  4. satindemon4u

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    Could also check out the "Ultimate Boot CD". LOTS of useful tools in there.
     
  5. 4ghz

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    No noise at all, scandisk (full) didn't find any error, and file transfer speed seems about the same. The 2TB drive is used for data and not for booting or OS so I wouldn't have noticed slow computer unless it's playing video or running large games.
     
  6. Jetster

    Jetster

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    Is it connected to a SATA port as in an internal drive or USB?

    And did you try Crystal Disk info
     
  7. Solaris17

    Solaris17 Creator Solaris Utility DVD

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    I run tests on all my HDDs using crystal disk info. I do however need to tell you to watch the installer. I dont know if it was my source or what but it wanted to install conduit search. which is the #1 problem in my shop.

    BUT

    CDI is what I use and trust the most.
     
  8. 4ghz

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    CDI did want to install extra stuff and toolbar but it can be skipped with custom install. The hard drive in question is internal SATA connected to mobo's internal SATA 3G port set as IDE. CDI was able to get the SMART data:

    The 2 bolded lines were highlighted with yellow dot in CDI. Looks like the problem is bad sectors? I'll try a full format and see what happens. The only gripe is a full format of 2TB is all night job and since I'm heading to bed anyway so timing's fine.
     
  9. Solaris17

    Solaris17 Creator Solaris Utility DVD

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    It is pending before it becomes relocated

    Reallocated meaning the sectors were not recoverable and needed to be moved

    Pending are the sectors not yet reallocated and the HDD is still attempting to repair.

    Meaning at the worst those 98 wont pass + the 64 = 162 bad sectors.

    Best case scenerio those 98 pass and no more come =64 bad
    ]
    Either way this signifies HDD failure since windows noticed and prompted you its probably because that number jumped ALOT in a short amount of time. Not to mention you are far above threshhold.
     
  10. larrymoencurly

    larrymoencurly

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    MHDD or the Windows version, HDDscan.com, because they're the only programs that show slow sectors, not just completely bad sectors.

    HDAT2 for refreshing sectors and relocating bad ones without losing the data. It's sort of like SpinRite.
     
  11. 4ghz

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    Just woke up (dang cat wanted to play) so I checked. It was just done formatting so I started HDDscan and I checked its SMART, it showed one new error that I didn't get with CID:
    199 UltraDMA CRC Errors 200 200 0000000000-0003 000

    Running scan.
     
  12. satindemon4u

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    With an error after a full format I think it would be safe to say the drive is going. Good thing it's caught now though.
     
  13. larrymoencurly

    larrymoencurly

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    I'd try another SATA data cable.
     

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