Hyperbole.
Falling from grace.
Garbage.
I have yet to find a maker who's bottom tier, entry level PSUs are of the same high-quality as their top-tier models. Yet that seems to be the expectation with EVGA.
I think this thread has turned from sad to worse and has turned in to a point where there is an angry mob kicking a man who is down on his luck who just happen to have tripped and fallen in front of them.
There is no evidence of scandal. No evidence of executive corruption. No evidence the company is trying to rip anyone off. And yet this thread has turned into 6 pages of EVGA bashing.
Let's not forget that this incident started when
EVGA accepted responsibility by issuing the RMA in the first place. They then admitted they should have sent replacement cables too, then they did send replacement cables.
This uproar all started over
allegations! NO PROOF. Just a user on reddit "claiming" this PSU fried "
all" his storage devices by sending "
too much voltage to the wrong wires". As a technician, I sure would like to know what wires were changed? What voltages are we talking about? The user claims the entire pin-out was "
all completely wrong". Really?
I would want to analyze the whole computer, or at least the motherboard too. And the drives. All of them.
I think it also important to note this EVGA was not the only PSU the user had problems with. He also had problems with a Corsair he said was "
making noise". This Corsair he put in after the initial EVGA. The EVGA, he claimed, had coil whine - the worse he "
had ever heard" - starting on day one of the new build. So, I would like to test and evaluate his facility voltage too.
Surely this is not the only PSU of this model that has been returned for a warranty replacement? Yet this seems to be the only report of these problems.
I have over 5 decades of professional experience as a certified master electronics technician. I could write a book containing nothing but flimsy excuses and total falsehoods told
by users and operators blaming the equipment failure on everything else - except the truth. And that truth was, "user" or "operator error". This book could contain a whole chapter on how they tried to "cover up" their own mistake with more falsehoods and even actions making the problem worse.
We had an air traffic control tower "chief" spill his coffee (with cream and sugar) onto a console, taking out an entire position. No food or drink is even allowed in the cab (where the controllers sit), let alone near the consoles. And this was the boss. Instead of calling us right away, he decided to take apart the console position and clean it up himself. What could have been relatively simple 1 - 2 hour cleanup job (by a qualified tech) ended up being 6 hours of downtime requiring much further disassembly and replacement of parts.
Users lie. That's a fact. Not all, of course. But enough to warrant a "show me the proof" attitude.
Again - I am NOT defending EVGA for this blunder. As a technician, if they changed the pinout as reported, there is
no excuse for either not changing the entire part number of the PSU designating a new model, or they should have published very explicit warnings and instructions to use the new cables, AND they should have checked to ensure they provided new cables with the replacement PSU. NO ARGUEMENT there from me.
I am just saying such mob behavior against what has been a reputable company for what appears, at this point, a "one-off" mistake is just wrong. Remember, there are only allegations, no proof.