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I'm getting no sound from my desktop...

Joined
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Messages
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System Name Black Panther
Processor i9 9900k
Motherboard Gigabyte Z390 AORUS PRO Wifi 1.0
Cooling NZXT Kraken X72 360mm
Memory 2 x 8GB Corsair Vengeance RGB Pro DDR4 3600Mhz
Video Card(s) Palit RTX2080 Ti Dual 11GB DDR6
Storage Samsung EVO 970 500GB SSD M.2 & 2TB Seagate Barracuda 7200rpm
Display(s) 32'' Gigabyte G32QC 2560x1440 165Hz
Case NZXT H710i Black
Audio Device(s) Razer Electra V2 & Z5500 Speakers
Power Supply Seasonic Focus GX-850 Gold 80+
Mouse Some Corsair lost the box forgot the model
Keyboard Motospeed
Software Windows 10
And I can't find the source of the problem.
My pc's completely muted - no system sounds, no mp3 sounds, no dvd sounds, no youtube sounds...

At first I thought the Z5500 blew the subwoofer fuse, it happened once. But the control panel lights up, and if I press the 'test' button on the remote I can hear the "shhhh" sound from all the speakers. So they're functioning well.

In the Device Manager, I see no yellow "!" anywhere.

In Control Panel - Sounds and Audio Devices, my Xtreme Music sound card shows up. Nothing is greyed out. It gives me the option to test out the sounds of the XP sound scheme, I press 'play' and time passes as if the sound is really being played but I hear nothing.

Now the last thing I did with this pc was to try and get 2 x 1GB Crucial Ballistix work together with 2 x 1GB Elixir RAM (which didn't work out because voltage requirements were too different for both brands of ram and at the end I just left only the Ballistix in).
When I was doing this experiment however I hadn't powered on the Z5500's so I can't say if I did have sound yesterday or not.
And moreso, I doubt that a bit of RAM experimenting could have caused all this?

I am also sure (and have re-checked) that I plugged in the green/black/orange wires of the Z5500 securely to the back of the Xtreme music.

Is there something I'm missing out?
Anyone can give me a clue where to check next please?
Any help very appreciated - I miss my speakers' sound, and that of the laptop obviously isn't as awesome :rolleyes:

Btw this problem is of my desktop with the following specs (not the ones in my system specs):

E4300 @ 3.0Ghz
Asus P5B
2 x 1 GB Crucial Ballistix @ 833Mhz 4-4-4-12
BFG 8800GT OC2
X-Fi Xtreme Music
 

Mussels

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first things first: try with onboard sound. It could be a hardware or a software problem, so narrow down the hardware possibilities.

1. Use analogue headphones/alternate speakers.
2. Use a different sound card (onboard)
 

johnspack

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Any possibility you may have accidently partially unseated the sound card during the experiment? Also have you run dxdiag? Any way you could have re enabled onboard sound? Just throwing stuff out there...
 
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Yea and if none of that works...try useing system restore and go back to a date when it was working!!
 

panchoman

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try a differet soud card ad a diffeet speaker/headset
 
Joined
May 30, 2007
Messages
9,019 (1.46/day)
System Name Black Panther
Processor i9 9900k
Motherboard Gigabyte Z390 AORUS PRO Wifi 1.0
Cooling NZXT Kraken X72 360mm
Memory 2 x 8GB Corsair Vengeance RGB Pro DDR4 3600Mhz
Video Card(s) Palit RTX2080 Ti Dual 11GB DDR6
Storage Samsung EVO 970 500GB SSD M.2 & 2TB Seagate Barracuda 7200rpm
Display(s) 32'' Gigabyte G32QC 2560x1440 165Hz
Case NZXT H710i Black
Audio Device(s) Razer Electra V2 & Z5500 Speakers
Power Supply Seasonic Focus GX-850 Gold 80+
Mouse Some Corsair lost the box forgot the model
Keyboard Motospeed
Software Windows 10
I got it working.
Thanks.
And special thanks to whom made all the holes at the back of the card look exactly the same.... Just perfect for idiots like me...
 

panchoman

Sold my stars!
Joined
Jul 16, 2007
Messages
9,595 (1.57/day)
Processor Amd Athlon X2 4600+ Windsor(90nm) EE(65W) @2.9-3.0 @1.45
Motherboard Biostar Tforce [Nvidia] 550
Cooling Thermaltake Blue Orb-- bunch of other fans here and there....
Memory 2 gigs (2x1gb) of patriot ddr2 800 @ 4-4-4-12-2t
Video Card(s) Sapphire X1950pro Pci-E x16 @stock@stock on stock
Storage Seagate 7200.11 250gb Drive, WD raptors (30/40) in Raid 0
Display(s) ANCIENT 15" sony lcd, bought it when it was like 500 bucks
Case Apevia X-plorer blue/black
Audio Device(s) Onboard- Why get an sound card when you can hum??
Power Supply Antec NeoHe 550-manufactured by seasonic -replacement to the discontinued smart power series
Software Windows XP pro SP2 -- vista is still crap
glad to see that you got it to work!
 
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