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Laptop Woes

Joined
Oct 14, 2007
Messages
633 (0.10/day)
Location
Shelby Township, MI
System Name MSI GT77HX
Processor Intel i9-13980HX
Memory 64 GB DDR5 @ 4800 mhz
Video Card(s) NVIDIA RTX 4090 Mobile
Storage 2 TB 980 Pro
Display(s) 4K/144 Hz Mini-LED
Benchmark Scores 23,616 Timespy Graphics
My laptop decided last night that it isn't a laptop anymore.

Specifically, it's doing its best paperweight impression.

I was playing Watch Dogs and it just shut off. I hoped it had just overheated, but doubted it, but decided to just leave it alone and go to bed and try it in the morning once it'd cooled off. No such luck, it's definitely dead.

I'm unsure though if it is the motherboard or the power supply. If I plug in the power cord the light on the front that shows that it is plugged in lights up, but if I press power absolutely nothing happens.

If it was just the power supply would the light turn on when plugged in, or would it not even acknowledge that it was plugged in if that were the issue?

I'm hoping it is just the PSU, since this is a rather expensive laptop that just left Warranty. It has a i7-4700MQ, 12 GB DDR3L Samsung Green, a GTX 770M, and a 256 GB Samsung 840 Pro along with a 750 GB 7200 RPM HDD.
 
Last edited:

FreedomEclipse

~Technological Technocrat~
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System Name Codename: Icarus Mk.VI
Processor Intel 8600k@Stock -- pending tuning
Motherboard Asus ROG Strixx Z370-F
Cooling CPU: BeQuiet! Dark Rock Pro 4 {1xCorsair ML120 Pro|5xML140 Pro}
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Sounds like it overheated and either the CPU or GPU died. I have googled your laptop and from what i read its not the easiest laptop to disassemble. so unless you've successfully disassembled the laptop before then you have no idea if the cooling fan or heatsink was clogged up with dust that was having a negative effect on cooling. I can only suggest RMA'ing it at this stage otherwise sell it as spare parts then buy a replacement laptop with an access bay underneath where you can get to all the innards and do a little maintenance work.
 
Joined
Jan 5, 2006
Messages
17,842 (2.67/day)
System Name AlderLake / Laptop
Processor Intel i7 12700K P-Cores @ 5Ghz / Intel i3 7100U
Motherboard Gigabyte Z690 Aorus Master / HP 83A3 (U3E1)
Cooling Noctua NH-U12A 2 fans + Thermal Grizzly Kryonaut Extreme + 5 case fans / Fan
Memory 32GB DDR5 Corsair Dominator Platinum RGB 6000MHz CL36 / 8GB DDR4 HyperX CL13
Video Card(s) MSI RTX 2070 Super Gaming X Trio / Intel HD620
Storage Samsung 980 Pro 1TB + 970 Evo 500GB + 850 Pro 512GB + 860 Evo 1TB x2 / Samsung 256GB M.2 SSD
Display(s) 23.8" Dell S2417DG 165Hz G-Sync 1440p / 14" 1080p IPS Glossy
Case Be quiet! Silent Base 600 - Window / HP Pavilion
Audio Device(s) Panasonic SA-PMX94 / Realtek onboard + B&O speaker system / Harman Kardon Go + Play / Logitech G533
Power Supply Seasonic Focus Plus Gold 750W / Powerbrick
Mouse Logitech MX Anywhere 2 Laser wireless / Logitech M330 wireless
Keyboard RAPOO E9270P Black 5GHz wireless / HP backlit
Software Windows 11 / Windows 10
Benchmark Scores Cinebench R23 (Single Core) 1936 @ stock Cinebench R23 (Multi Core) 23006 @ stock
Sad that your laptop died. But I see you played watchdogs, I have a Asus G750JX with i7-4700HQ and GTX770M, at what settings in Watch Dogs was it smooth and playable?
 
Joined
Jan 5, 2006
Messages
17,842 (2.67/day)
System Name AlderLake / Laptop
Processor Intel i7 12700K P-Cores @ 5Ghz / Intel i3 7100U
Motherboard Gigabyte Z690 Aorus Master / HP 83A3 (U3E1)
Cooling Noctua NH-U12A 2 fans + Thermal Grizzly Kryonaut Extreme + 5 case fans / Fan
Memory 32GB DDR5 Corsair Dominator Platinum RGB 6000MHz CL36 / 8GB DDR4 HyperX CL13
Video Card(s) MSI RTX 2070 Super Gaming X Trio / Intel HD620
Storage Samsung 980 Pro 1TB + 970 Evo 500GB + 850 Pro 512GB + 860 Evo 1TB x2 / Samsung 256GB M.2 SSD
Display(s) 23.8" Dell S2417DG 165Hz G-Sync 1440p / 14" 1080p IPS Glossy
Case Be quiet! Silent Base 600 - Window / HP Pavilion
Audio Device(s) Panasonic SA-PMX94 / Realtek onboard + B&O speaker system / Harman Kardon Go + Play / Logitech G533
Power Supply Seasonic Focus Plus Gold 750W / Powerbrick
Mouse Logitech MX Anywhere 2 Laser wireless / Logitech M330 wireless
Keyboard RAPOO E9270P Black 5GHz wireless / HP backlit
Software Windows 11 / Windows 10
Benchmark Scores Cinebench R23 (Single Core) 1936 @ stock Cinebench R23 (Multi Core) 23006 @ stock
Your laptop may have a single fan for both the cpu and the gpu just like the MSI gaming laptops, these laptops run much hotter compared to my Asus, my laptop has 2 dedicated fans and my max temperatures are staying under 75 degrees celsius for gpu and cpu while gaming or 3d mark. I have seen videos on youtube from brandnew MSI laptops that would run up to 94 degrees celsius on the gpu and cpu!!!
 
Joined
Oct 14, 2007
Messages
633 (0.10/day)
Location
Shelby Township, MI
System Name MSI GT77HX
Processor Intel i9-13980HX
Memory 64 GB DDR5 @ 4800 mhz
Video Card(s) NVIDIA RTX 4090 Mobile
Storage 2 TB 980 Pro
Display(s) 4K/144 Hz Mini-LED
Benchmark Scores 23,616 Timespy Graphics
Pretty sure it'd still be bootable with a dead GPU since it has Optimus and should still work with the HD 4600 in it.

RMA'ing it certainly isn't an option as it's not in Warranty any longer.

As for settings in Watch Dogs, I don't remember the exact settings, but was somewhere between the games medium and high presets IIRC.
 
Joined
Jan 5, 2006
Messages
17,842 (2.67/day)
System Name AlderLake / Laptop
Processor Intel i7 12700K P-Cores @ 5Ghz / Intel i3 7100U
Motherboard Gigabyte Z690 Aorus Master / HP 83A3 (U3E1)
Cooling Noctua NH-U12A 2 fans + Thermal Grizzly Kryonaut Extreme + 5 case fans / Fan
Memory 32GB DDR5 Corsair Dominator Platinum RGB 6000MHz CL36 / 8GB DDR4 HyperX CL13
Video Card(s) MSI RTX 2070 Super Gaming X Trio / Intel HD620
Storage Samsung 980 Pro 1TB + 970 Evo 500GB + 850 Pro 512GB + 860 Evo 1TB x2 / Samsung 256GB M.2 SSD
Display(s) 23.8" Dell S2417DG 165Hz G-Sync 1440p / 14" 1080p IPS Glossy
Case Be quiet! Silent Base 600 - Window / HP Pavilion
Audio Device(s) Panasonic SA-PMX94 / Realtek onboard + B&O speaker system / Harman Kardon Go + Play / Logitech G533
Power Supply Seasonic Focus Plus Gold 750W / Powerbrick
Mouse Logitech MX Anywhere 2 Laser wireless / Logitech M330 wireless
Keyboard RAPOO E9270P Black 5GHz wireless / HP backlit
Software Windows 11 / Windows 10
Benchmark Scores Cinebench R23 (Single Core) 1936 @ stock Cinebench R23 (Multi Core) 23006 @ stock
Pretty sure it'd still be bootable with a dead GPU since it has Optimus and should still work with the HD 4600 in it.

RMA'ing it certainly isn't an option as it's not in Warranty any longer.

As for settings in Watch Dogs, I don't remember the exact settings, but was somewhere between the games medium and high presets IIRC.

Maybe you need to check the BIOS and set it to the HD 4600 graphics. Once you can get to BIOS that is..

BTW I don't have Optimus, I wonder if I would be able to boot up with a disabled or died GPU.
Never been in my BIOS yet.
 
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